Scoot to take over SilkAir's Hangzhou flights

From 25 October 2015, Scoot, the long-haul low-cost subsidiary of Singapore Airlines, will commence flights to Hangzhou, taking over from SilkAir. The full-service regional wing of Singapore Airlines currently has four-times-weekly flights to Hangzhou, on Monday, Wednesday, Friday and Sunday.

Scoot operating the Singapore-Hangzhou route will better optimise the utilisation of the SIA Group’s resources and present a better match of capacity to demand, the group said.

“Hangzhou will be our fifth destination in China, in addition to services to Tianjin, Shenyang, Qingdao and Nanjing. It is also the fourth new route added to Scoot’s network in the last eight months after Kaohsiung, Osaka and Melbourne. We look forward to offering guests great value travel to Hangzhou aboard our new 787 Dreamliners featuring modern conveniences such as inflight Wi-fi and in-seat power and of course, our unique attitude- our Scootitude on board,” said Scoot CEO Campbell Wilson.

Hangzhou, the capital of Zhejiang province, is well-known for its breath-taking scenery and cultural sites. The city is centred largely around the West Lake, where attractions such as Solitary Hill and Six Harmonies Pagoda can be found. The city is also famous for its longjing or dragon well green tea.

Customers who have made advance bookings to fly the Singapore-Hangzhou route on SilkAir can opt for a refund or be re-accommodated either on Scoot’s new services or on Singapore Airlines’ flights to Shanghai.

Details of flight numbers and flight schedules for services between Singapore and Hangzhou on the new Scoot service are as follows:

TZ 108 departs Singapore 5.10pm, arrives Hangzhou 9.45pm, on Mondays, Wednesdays, Fridays, Saturdays and Sundays

TZ 107 departs Hangzhou 11.00pm, arrives Singapore 3.55am the next day, on Mondays, Wednesdays, Fridays, Saturdays and Sundays

* Schedules are correct at time of print and subject to change. All times listed in local. +1 refers to arrival on the next day. Services on Saturday will commence December 2015.

posted from Bloggeroid

Singapore Airlines, Scoot, Jetstar advise on flight bookings and cancellations for Thailand

Sign at Singapore Airlines counter, Changi Airport

Singapore Airlines is operating its flights to and from Bangkok as scheduled, but advises passengers to be prepared for traffic jams in the city due to road closures or additional security checks.

"Customers are advised to make arrangements to head to the airport at least four hours prior to departure and where possible to use the airport rail link," noted the 23 May alert on its website.

The airline said it will waive administrative fees and penalties for refunds, re-booking or re-routing, for customers holding confirmed tickets issued on or before 19 May 2014, for travel to and from Bangkok, on or before 31 May 2014. This also applies to redemption tickets.

Budget airline Scoot, which is owned by Singapore Airlines, is also operating flights to and from Bangkok as scheduled.

The company will allow passengers who have made bookings before 23 May 2014 for travel on Scoot to/ from Bangkok up to and including 31 May 2014 to re-book or re-rout flights free of charge, subject to payment of any fare differences.

Jetstar plane at Changi Airport, Singapore.

Another budget airline, Jetstar, is also operating flights to Thailand as usual but said there are "options available" to passengers holding a valid ticket issued on or before 23 May 2014 for travel to/from Thailand who wish to re-book or re-route for travel up to and including 31 May 2014. A fare difference will apply.