17 February 2014

AirAsia has moved Surabaya operations to the new Terminal 2 at Juanda

AirAsia has moved from its operations from Terminal 1 to the new Terminal 2 at Juanda International Airport.

All AirAsia’s domestic and international flights to and from Surabaya retain their original schedules and continue to operate as normal.

Terminal 2 at Juanda International Airport opened on February 14. The terminal is designed to be environmental friendly, and accommodates 6 million passengers per year. The terminal provides 40 check-in counters, a modern baggage handling system, six gates for domestic use and three gates for international flights, 12 avirobridges, as well as 14 parking stands for both narrow and wide-bodied aircraft.

AirAsia’s guests may take the DAMRI shuttle from Terminal 2 to the Bungurasih bus terminal downtown. Alternatively, taxis are also available outside of the terminal.
AirAsia Group currently serves a total of 148 flights weekly from Juanda International Airport to both domestic and international destinations. AirAsia flies from Surabaya to Jakarta, Bandung, Semarang, Denpasar, Medan, and Makassar. AirAsia also provides direct flights to Singapore, Kuala Lumpur, Penang, Johor Bahru, and Bangkok.

Within Indonesia, AirAsia can be contacted at the national call centre at 021 2927 0999. Its sales office is at Grand Circle, Jl. Basuki Rahmat 08-12, Surabaya.