Each client is allocated a dedicated relationship manager, who coordinates issuance of the new card, while also acting as the client’s personal banker for all other KFH services. Private Banking General Manager Matthew Welch explained that the card provides clients with exclusive privileges and support services.
These include access to airport lounges in more than 500 airports lounges around the world; special offers and priority booking at a wide variety of fine dining restaurants; a 24 hour international concierge service to assist with reservations; ticket booking; car rental, and taxi bookings. In addition, clients benefit from comprehensive emergency support services, which include multiple-trip travel insurance with 24 hour international support; referral to medical and legal experts who speak the client’s language; automatic warranty extension (up to 24 months) for purchased products, plus coverage for damage up to US$5,000 per item.
Welch went on to say that the card is offered free to clients who meet KFH’s criteria for ‘Priority’ private banking and is initially valid for five years, with automatic renewal thereafter.