31 May 2016

Etihad Airways opens Abu Dhabi First Class Lounge & Spa

Etihad Airways has opened its new flagship First Class Lounge & Spa at Abu Dhabi International Airport’s Terminal 3. The space showcases the airline’s commitment to providing unparallelled and aspirational hospitality experiences.

Inspired by the world’s most prestigious hotels, private members’ clubs and fine dining establishments, the lounge is an ultra-exclusive lifestyle environment with unrivalled design, style and comfort, world class dining, and bespoke beauty and relaxation services.

The lounge features 16 unique zones designed to ensure that guests can relax, re-energise and be entertained in total luxury before boarding their flight. An àla carte restaurant, fitness room, Six Senses Spa, Style & Shave barbers, nail bar, TV room, secluded relaxation room, prayer room and children’s play room are part of the facilities.

Peter Baumgartner, Etihad Airways’ Chief Executive Officer, said: “Our new First Class Lounge & Spa is the jewel in the crown of our new lounge offerings worldwide and represents the best of our home city of Abu Dhabi. It is a showcase of intelligent product design, innovation, ‎and superlative hospitality and service. This is not just a lounge but the ultimate airline hospitality experience and one which perfectly mirrors Etihad Airways’ evolution into the best airline in the world.

“Continuing our journey of innovation, this new dedicated First Class environment demonstrates our on-going commitment to developing world-class products as we continue to reimagine travel.”

Measuring just under 1,700 m², and boasting expansive views of the airport, the new facility is open round-the-clock for the exclusive use of guests of The Residence, Etihad First Class, Etihad Guest Exclusive, Etihad Guest Platinum members (plus one guest), Etihad Airways Partner (EAP) airline First Class guests, EAP ‘Invitation only’ members (plus two guests) and EAP equivalent Platinum members (plus one guest).

Shane O’Hare, Etihad Airways’ Senior Vice President Marketing, said: “We are reimagining service and hospitality. Whilst this physical environment is truly remarkable, we have placed special emphasis on creating an aspirational luxury lifestyle space in line with our legendary inflight service offering. The result is the finest airline lounge and spa experience in the world.”

Guests of The Residence enjoy the exclusivity of their own private space discreetly located adjacent to the main lounge entrance. The secluded area boasts a dedicated Savoy-trained Butler, custom-made Poltrona Frau Italian leather armchairs and sofas, its own shower room stocked with a range of Acqua di Parma products, a prayer room, and private dining.

Guests of the First Class Lounge & Spa will be attended to by a number of expertly trained staff - all of whom have undergone a rigorous selection process. The lounge features a General Manager, Concierge, Maître d’Hotel, Savoy-trained Butlers, chefs and mixologists among its highly trained lounge team.

The Executive Chef brings with him immense experience from a long career with leading hotel brands including Ritz Carlton, Shangri-La, and Intercontinental. His team of skilled Sous Chefs, Demi Chefs, and Chef de Partie create superior haute cuisine dining served at an àla carte dining area. Menus are changed frequently and feature a choice of Arabian, Indian and international cuisine made to order at any time of day. The kitchen prepares all dining in-house using the freshest, locally sourced, seasonal produce. Guests will also be able to experience a unique five-course Emirati tasting menu, developed by chefs from Mezlai at the prestigious Emirates Palace Hotel in Abu Dhabi. A casual dining and bar snack menu is also provided.

A bespoke cocktail menu has been specially developed in partnership with leading London-based beverage consultancy Fluid Movement. The signature mocktail drink is the Abu Dhabi, which uses Middle-Eastern flavours such as aromatic cold brew coffee infused with cardamom and sprayed with delicate rose water. Everything on the menu is one-of-a-kind and named after Etihad’s leading destinations including New York, Melbourne, Shanghai, Paris, Mumbai, Sydney and London. Using ingredients inspired by these cities, beverages are hand-created by specially trained mixologists, using syrups and garnishes such as candy floss and dehydrated rhubarb.

The Six Senses Spa comprises three treatment rooms with shower facilities. First Class guests can enjoy a complimentary treatment, while guests in The Residence are offered two complimentary treatments.

In keeping with a focus on health and wellbeing, the Relax & Recline area features a large video wall made up of 27 individual screens, soothing sound and lighting, and is furnished with six Poltona Frau leather recliners. The fitness room is equipped with state-of-the-art Technogym treadmills and cross trainers, and male and female washrooms and showers.

The Style & Shave area is staffed by barbers offering a series of hair and shave services, including one complimentary express treatment and a shoe shine service. The nail bar provides hair and nail services, including nail art, and one complimentary express treatment.

HE Eng. Mohamed Mubarak Al Mazrouei, Chief Executive Officer of Abu Dhabi Airports, said: “We are delighted to support Etihad Airways with the launch of their First Class Lounge at Abu Dhabi International Airport. This new facility will offer guests a truly exclusive and premium experience, and is a reflection of the continued commitment by the airline and the airport to offer the best possible services to passengers flying through the UAE capital.”

From an interior design perspective, the principles of style, space and serenity are complemented by Etihad Airways’ distinctive Facets of Abu Dhabi branding. With its geometric patterns and colour palette inspired by the UAE landscape, it is the ultimate expression of 21st century Arabian modernism.

The new facility adds to the airline’s expanding collection of 14 Premium Lounges including one recently launched in Melbourne and Premium Lounges in Abu Dhabi (Terminals 1 and 3) and in Sydney. At Abu Dhabi Airport, Etihad Airways also operates a dedicated Premium Lounge within the unique US Preclearance facility, and a Premium Arrivals Lounge.