28 February 2017

Digital signatures made easier with Adobe Sign

Building on the work of the Cloud Signature Consortium, announced last June, Adobe has unveiled the first cloud-based digital signature solutions built on an open standard, Adobe Document Cloud and Adobe Sign. A newly-released open standard specification built in collaboration with the Cloud Signature Consortium allow the new technology to enable digital signatures in any browser or on any mobile device.

Adobe Sign lets users work with over 200 providers from the European Union Trust List (EUTL) and Adobe Approved Trust List (AATL). Cloud Signature-compliant digital ID solutions will be available from the following providers over the coming months: Asseco Data Systems, Certinomis (a subsidiary of La Poste Group), D-Trust (a subsidiary of Bundesdruckerei), InfoCert, Intarsys, Intesi Group and Universign.

“Open standards propel entire industries forward, allowing interoperability between otherwise fragmented solutions, and paving the way for widespread adoption,” said Bryan Lamkin, executive VP and GM, Digital Media, Adobe. “Adobe pioneered digital signatures. And as the creator and champion of standards like PDF, we are proud to have once again rallied the industry to develop a new, open standard for digital signatures in the cloud, ensuring a great customer experience.”

Signing and returning printed documents is time-consuming. The Adobe Sign mobile app lets users scan printed pages quickly and then send the scans for signatures from a smartphone or tablet. Viewing documents on a small mobile screen is now easier too. The Adobe Sign mobile app on iOS lets users change the text size and reflow with five different zoom levels.

In addition, Adobe also unveiled new functionality in Adobe Sign that enables users to create end-to-end business workflows that go beyond signing and approvals. Complex workflows like new bank account enrollment, loan applications or managing HR benefits, can now be managed processes digitally. For example, Adobe Sign can facilitate workflow such as using the smartphone to ‘scan’, then routing documents for collaboration or certified electronic delivery, subsequently connecting into software like Microsoft SharePoint. The solution is integrated with SharePoint. By adding Adobe Sign to SharePoint Workflows, users can easily request signatures from others, track their progress and archive documents securely – without ever leaving SharePoint.

With advanced document routing, users can even ask recipients to fill out forms that do not need a signature, like a patient intake form at the doctor. A proof of receipt and delivery feature shows if the recipient both viewed and acknowledged a document such as a legal notification or change of terms (available within 30 days).

“With so many of today’s critical business processes moving to cloud based solutions, it’s imperative that people trust the information they are interacting with,” said Alan Lepofsky, VP and principal analyst at Constellation Research. “Digital signatures play a vital role in that trust, but for them to be successful they must be a frictionless part of the process. Building signatures on an open standard that works across browsers and mobile devices creates the seamless experience that people expect.”


The Adobe Sign preview release will be available to customers in the coming weeks.  Adobe customers can contact their customer support manager to join the product preview