18 February 2020

Samsung introduces second foldable device

Source: Samsung. The Galaxy Z Flip.
Source: Samsung. The Galaxy Z Flip.
Samsung Electronics has unveiled the Galaxy Z Flip, a foldable smartphone, following its introduction of the Galaxy Fold.

“At Samsung, we were encouraged by the excitement for the Galaxy Fold. Galaxy Z Flip is an important next step as we look to build the foldable category by bringing to consumers a new form factor, new display and most importantly, a new kind of mobile experience,” said Dr TM Roh, President and Head of Mobile Communications Business, Samsung Electronics.

“With Galaxy Z Flip’s unique foldable design and user experience, we’re redefining what a mobile device can be, and what it enables consumers to do.”

As the first device in the Z series, Galaxy Z Flip introduces a new device portfolio that reaffirms Samsung’s commitment to leading in the foldable category. Engineered with first-of-its-kind foldable glass, Galaxy Z Flip features a 6.7" display that folds into a form factor that fits in the palm of the hand1.

Galaxy Z Flip features an Infinity Flex Display with Samsung’s proprietary bendable Ultra Thin Glass (UTG), making it slimmer with a sleek, premium look. The centred in-display camera cutout at the top also means there’s no notch and no distractions, with Samsung’s first-ever 21.9:9 ratio.

Galaxy Z Flip’s Hideaway Hinge is backed by a dual cam mechanism – a rotating component to ensure every flip and fold is smooth and stable. Galaxy Z Flip can stay open at a range of angles, like a laptop screen. The Hideaway Hinge system also integrates Samsung’s new sweeper technology, which uses nylon fibres crafted by micro-height-cutting technology to repel dirt and dust.

Samsung worked closely with Google to design Flex mode – allowing the device when it is free-standing to display two 4" screens. Content can be viewed on the top half of the display, and controlled on the bottom half.

As a Galaxy device, Galaxy Z Flip boasts flagship-level performance and features across camera, display, battery, security as well as services like Samsung Health, Samsung Pay, Samsung Knox and more2. Enjoy a versatile camera experience with 4K video capture, Live Focus and Super Steady recording3.

Galaxy Z Flip literally stands on its own to capture more. Video can be recorded in a 16:9 ratio hands-free – no tripod needed. Night Hyperlapse videos or vivid low light shots can be created in Night mode – no flash is needed. When closed, capture one-handed high-quality selfies using the rear camera.

When it is closed, check the date, time and battery status at a glance on the cover display4. Answer a call without unfolding, or respond to a text by tapping the notification and unfolding the Galaxy Z Flip. Multitask with Multi-Active Window – simply open the Multi-Window Tray to drag and drop the apps to use.

Galaxy Z Flip features an optimised dual battery system that holds more power without taking up more space – wired or wirelessly quick-charge. With Wireless PowerShare5, users can wirelessly charge up your Galaxy Buds, Galaxy Watch or even another device. Samsung Knox protects users and their device from the chip to the software level and receives monthly and quarterly security updates. Users also get services that enable secure payment options with Samsung Pay, health and wellness tracking and monitoring with Samsung Health, and access to more than 5,000 Samsung and partner smart products through SmartThings.


The Galaxy Z Flip is available in limited quantities in Mirror Purple and Mirror Black, starting in select markets including Korea and Singapore, followed by Mirror Gold in select countries. Singapore is the first market in Southeast Asia to launch the Samsung Galaxy Z Flip, which is available at local telecommunication operators’ (M1, Singtel and StarHub) online stores and the Samsung Online Store, with a recommended retail price of S$1,998 (including GST).
A leather cover in Black or Silver (RRP S$118) is available for the Galaxy Z Flip. 

Consumers who are interested to experience the Samsung Galaxy Z Flip can do so at all Samsung Experience Stores islandwide and at selected key telecommunication operators’ stores: 

M1: Bugis Junction, Causeway Point, Paragon
Singtel: Causeway Point, Comcentre, Jurong Point
Starhub: VivoCity 
Look for Samsung Experience Stores in Singapore

Samsung Galaxy Z Flip users will also be able to enjoy specialised customer care services6 designed to deliver the best possible experience:
  • 24-hour concierge support via the Samsung Members App
  • One-time screen replacement or repair with a deductible of S$180 (including GST)
  • Door-to-door pick-up and delivery service for device repair (up to two times only)
Galaxy Z Flip customers can also enjoy additional complimentary customer service benefits, such as 30-day 1-to-1 exchange for functional defects, data transfer assistance, diagnostic checks, one-time 1-to-1 in-box accessories exchange, and dedicated and priority queue at authorised Samsung Customer Service Centres at VivoCity and Westgate.

The Galaxy Z Premier Service is valid for 12 months from the date of purchase of the new device.

Samsung will also be rewarding Samsung Galaxy Z Flip users through a series of exclusive Samsung Rewards deals via Samsung Pay on their devices:

  • All new Samsung Pay users will be awarded 50 welcome Rewards points.
  • Samsung Galaxy Z Flip users can look forward to the launch of a new segment of rewards exclusively for Samsung Galaxy Z series users. The rewards catalogue will range from exclusive Samsung products offers to lifestyle-related deals for instant redemption. 
View a video of the Samsung Galaxy Z Flip with views of the phone open and closed.
1 Display measurements are diagonal, and actual viewable area is smaller due to rounded corners and camera hole punch.

2  Based on average battery life under typical usage conditions. Average expected performance based on typical use. Actual battery life depends on factors such as network, features selected, frequency of calls, and voice, data, and other application usage patterns. Results may vary. 

3 Super Steady recording only available on rear camera. 

4 App Continuity works with select applications; compatible apps growing through third party developers.

5 Wireless PowerShare works with most Qi-Certified devices. Requires minimum 30% battery to share. Speed and power efficiency of charge varies by device. May not work with some accessories, covers, or other manufacturer’s devices. If you have trouble connecting or charging is slow, remove any cover from each device. May affect call reception or data services, depending on your network environment. 

6 Terms and conditions apply.