12 August 2020

Singpost to work with Shippit on last-mile fulfilment

  • Shippit has added SingPost’s delivery services on their platform, plus exclusively-negotiated delivery rates

  • Small and medium-sized enterprises (SMEs) can leverage on the partnership to deliver parcels to all addresses in Singapore
SMEs now have more delivery options for e-commerce fulfilment through a partnership between logistics technology company Shippit and Singapore Post (SingPost), Singapore’s homegrown e-commerce courier.

SMEs on the Shippit platform will now be able to offer their customers in Singapore the option of parcel collection at any time by tapping into the island-wide POPStation self-collection network that SingPost currently operates. As part of the deal, Shippit will also offer SingPost’s Speedpost Express Service to SMEs, alongside discounted, pre-negotiated rates for next day and economy delivery services. Such services used to be reserved for larger companies.

The SingPost services are integrated directly into Shippit’s existing online platform, which enables SMEs to access data-driven delivery insights that can be used to optimise shipping costs and share better customer experiences.

Lavneesh Arora, Director of Market Development at Shippit said: “Shippit aims to disrupt the way legacy logistics firms operate. We are always looking for great partnerships to expand our capabilities and give clients a competitive edge. Through the latest partnership with Singapore’s largest and most prominent logistics company, SMEs can use Shippit to get direct access to SingPost’s premium, enterprise-grade delivery services at a fraction of the cost.”

Shippit’s tracking system offers proactive delay avoidance technology and accurate delivery estimates — SMEs can track exactly where the parcel is, ensuring delivery issues are resolved before customers find out. They can also send branded push emails and SMSes to keep their customers informed. On the receiver’s end, one-link tracking and smart notifications are automated, so customers can monitor their shipment, get real-time updates and access delivery support directly from the tracking page.

Sara Kalle, Senior VP of Group Sales at SingPost, said: “Customers can look forward to a hassle-free shipping experience from the moment they confirm their order on Shippit’s award-winning platform, to collecting their shipments from us at their doors or at a nearby POPStation.”

Australia-founded Shippit officially launched its regional headquarters in Singapore in mid-July. The company's clients include Sephora, UNIQLO, CottonOn, and Harvey Norman.