TrustYou, the guest
feedback platform, has published its research* on the best hotels in Southeast Asia.
Leading the pack out of 11 properties in Singapore is Naumi Hotel
Singapore, followed by Oasia Hotel Novena by Far East Hospitality, Hotel
Jen Orchardgateway Singapore, The Ritz - Carlton Millenia Singapore and
Conrad Centennial Singapore.
The March 2018 list of best-rated luxury hotels from TrustYou, covering Singapore, Vietnam, Thailand, Malaysia, Indonesia, Cambodia, Laos and the Philippines, lists The Westin Langkawi in Malaysia as the top hotel among the countries surveyed, followed in No. 2, No. 3 and No. 4 place by Thai hotels: the JW Marriott Phuket, the Hansar Bangkok, and the Renaissance Phuket. The New World Manila, Philippines, is in No. 5 place, followed by sixth-ranked Grand Hyatt Jakarta. The Naumi Singapore, the InterContinental Kuala Lumpur in Malaysia, the Sofitel Krabi Phokeethra Golf & Spa Resort in Thailand, and the Oasia Hotel Novena Singapore round out the top 10.
The three best-rated hotels in Vietnam are:
- Hotel de l'Opera Hanoi
- Paloma Cruise - this is a boat which offers overnight stays
- InterContinental Saigon
For Cambodia, they are:
- Anantara Angkor Resort
- Hotel Shinta Mani Siem Reap
- Heritage Suites Hotel
There is one entry for Laos, the Luang Say Residence. For the Philippines, Solaire Resort & Casino is ranked No. 2, and the Monaco Suites de Boracay is ranked 3rd. In Indonesia, the Mulia Villas in Bali is ranked No. 2, while the JW Marriott Hotel Jakarta is No. 3. In Malaysia, the JW Marriott Kuala Lumpur is in third place.
These aggregated results are drawn from TrustYou’s
keyword analysis of travel reviews associated with hotels, destinations
and travel websites scattered across the vast and fragmented market. The company draws its data from over 230,000 travel reviews a month from
various sources and transforms this content into actionable insights and
visualisations for over half a million hotels.
*A hotel is defined as luxury hotel if it gets a certain amount of keywords such as "luxury" and "luxurious" in their reviews that TrustYou analyses. The company looks at reviews, popularity within the same city, and popularity globally.
*A hotel is defined as luxury hotel if it gets a certain amount of keywords such as "luxury" and "luxurious" in their reviews that TrustYou analyses. The company looks at reviews, popularity within the same city, and popularity globally.
