22 December 2014

Bank offers live videoconferencing in Beirut

Bank Audi has opened a flagship Novo branch in the Palladium Building in Beirut Central District. The Novo branch, open 365 days a year from 10am to 10pm, provides interactive access to banking services.

In addition to smart ATMs which allow cash withdrawal, cash and cheque deposits, and credit card settlement, the branch features, for the first time in Lebanon, interactive teller machines (ITMs) which offer customers live video conferencing with personal tellers. Through ITMs, they can perform banking transactions, manage their accounts, deposit and cash cheques, deposit and withdraw cash, pay bills, transfer money to a Bank Audi account, and get live assistance.

A Novo advisory room is also available for customers and enables live video chat, browsing and applying for services, loans and cards, in addition to account opening, as well as instant debit card issuance.

Another facet of the Novo branch is Cards to Go, a vending machine for prepaid cards. The machine includes the Card Artist feature which gives them the possibility of designing their own prepaid card and issue it on the spot.

The new branch also includes a Novo information station that offers live video chats with Bank Audi advisors, as well as the possibility of instantly browsing through services, loans and cards, and accessing home showrooms with loans, cards and services simulations.

*Image from Bank Audi.