Bank Audi has opened a flagship Novo branch in the Palladium Building in Beirut Central District. The Novo branch, open 365 days a year from 10am to 10pm, provides interactive access to banking services.
In addition to smart ATMs which
allow cash withdrawal, cash and cheque deposits, and credit card
settlement, the branch features, for the first time in Lebanon, interactive teller machines (ITMs)
which offer customers live video conferencing with personal tellers.
Through ITMs, they can perform banking transactions, manage their
accounts, deposit and cash cheques, deposit and withdraw cash, pay
bills, transfer money to a Bank Audi account, and get live assistance.
A Novo advisory room is also
available for customers and enables live video chat, browsing and
applying for services, loans and cards, in addition to account opening,
as well as instant debit card issuance.
Another facet of the Novo branch is Cards to Go, a vending machine for prepaid cards. The machine includes the Card Artist feature which gives them the possibility of designing
their own prepaid card and issue it on the spot.
The new branch also includes a Novo information station
that offers live video chats with Bank Audi advisors, as well as the
possibility of instantly browsing through services, loans and cards, and
accessing home showrooms with loans, cards and services simulations.
*Image from Bank Audi.