The Hall of Fame was created to honour those businesses that have earned a Certificate of Excellence for five consecutive years. While the hotel was recognised this year, two of its restaurants have also won TripAdvisor awards: The Royal Budha for Fine Dining – Thai and the Gharana for Casual Dining – Indian.
Roxana Jaffer, CEO at Holiday Inn Dubai – Al Barsha, thanked all past guests who took the time to complete a review on TripAdvisor. “There is no greater seal of approval than being recognised by one’s customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence,” she said.
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honourees that takes into account the quality, quantity and recency of reviews and opinions submitted by travellers on TripAdvisor over a 12-month period as well as business’s tenure and ranking on the Popularity Index on the site. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
Need context?
Read the WorkSmart Asia blog post about other hotels which have won TripAdvisor Certificates of Excellence for 2015.
