21 October 2015

Trisara Phuket thinks digital in latest addition to guest services portfolio

Trisara Phuket continues to wow the industry with The Director's Den (DDen), a digital lounge at its resort that it says is a world first.

Guests can enjoy the dedicated resort service, which captures holiday experiences with engaging storytelling, professional photo and video production as well as editing, with a final product delivered in as little as 24 hours.

Kittisak Pattamasaevi, VP of Sales and Marketing at Montara Hospitality Group, the owner and manager of Trisara, noted that luxury travellers want to capture and share their holiday memories but may not have the time, expertise or resources to create engaging content. "The Director's Den at Trisara was conceptualised as an answer to their needs," he said.

Guests need only think of the basic story they want to feature, guided by prepared storyboards and available interstitial content, then rely on professional videographers or take the video themselves. At the production stage, editing and multimedia content support is provided, resulting in a slick virtual reality, video or photo experience that conveys the luxurious experience that the Trisara can offer.

The 10-year Trisara's motto is 'privacy is the new luxury'. The resort has a private beach as well as gardens which lend themselves well to MICE as well as 60 units with two to six bedrooms, some with dedicated housekeepers and chefs. Events are occasionally hosted at some of the larger villas, Pattamasaevi said. There are also boardroom offsites for up to 15 people.

The resort has two restaurants in addition to the private dining options. The resort is committed to introducing new experiences to engage returning guests. This year it started the Trisara Culinary Experience, which provides dining firsts for Phuket, such as a kaiseki experience. A villa was converted into a popup speakeasy for a night once, while another event involved premium cheese tasting, Pattamasaevi shared.


A basic movie costs from US$100. Virtual reality scenes cost US$300 per hour. A six bedroom villa is US$6,000 a night.

The most popular category is the ocean view pool villa, which spans 250 sq m including indoor and outdoor areas. The villas come with a 10m long swimming pool and teakwood deck. Many guests come from Australia, Hong Kong, Singapore and South Korea.

posted from Bloggeroid