23 October 2015

Uber or taxis? Yougov Singapore finds out

There has been a lot of buzz since Singapore Transport Minister Khaw Boon Wan announced in a blog post on October 2 that the government will be reviewing private car-sharing apps like Uber. YouGov Singapore recently investigated what Singaporeans think about private car-sharing apps like Uber, GrabTaxi and Hailo.

While the use of third party apps comes second with regards to engaging a taxi, flagging down taxis streetside still come in top at 73%. From those who currently use such services, ease of using the app comes up tops (66%) with the ability to see availability of drivers (59%) plus the convenience of getting a ride compared to other ways (52%) rounded off the top three reasons for using these apps.

What is also interesting to see is that private car bookings (15%) come in as the last option for taxis versus private car transport. Those who prefer them said that private car bookings are cheaper than general taxi bookings (52%), and that drivers of these private cars tend to have better service (47%). Another reason is consumers feel that there tend to be more private cars available than taxis, which could change in the long run if there the supply of private car drivers becomes limited, or if there are more taxis on the road.

Additionally, more than half of Singaporeans agree (53%) that the government should legislate such services.


View the infographic below: