Careem enables customers to book and pay for a taxi in advance, fixing the journey’s cost and letting users to book on the web, via a mobile app, or by calling a dedicated hotline.
The partnership is the first of its kind, allowing customers to top up their ‘Careem Credit’ accounts via their Hala or Shahry account in denominations of QR 50, QR 100, QR 200, QR 300 or QR 350. As an added bonus, credit cards are not required - they can send an SMS and the amount they would like to top up their Careem account with to 92248, effectively paying for the ride with their mobile phone.
Unlike other car services in Qatar, Careem allows users to choose the car type that best suits their needs, have the option of paying in cash, credit or through Ooredoo, and select from first, business, or economy class cars. The Careem application also automatically locates a user’s address using GPS.
Customers can then follow their driver in real time on the application map, and drivers will send an SMS to let customers know they've arrived. To ensure the best service, users can also rate drivers to help monitor and improve service levels.
Ooredoo customers can download the application and sign up using the promo code ‘Ooredoo’ to enjoy QR 60 off their first ride.