22 August 2016

Royal Jordanian introduces duty free sales in-flight

Royal Jordanian (RJ) has launched in-flight duty- free sales, enabling passengers to shop from prestigious brands on most RJ aircraft, particularly those on long- and medium-haul routes. The service is offered in partnership with DFASS Group, the world’s largest global in-flight duty-free specialty retailer.

DFASS will use its large network of product resources to formulate a unique programme for Royal Jordanian that appeals to the needs and desires of the airline's passengers. The onboard duty-free sales items include fragrances and cosmetics, watches, jewellery, tobacco, sunglasses, and RJ-branded items, among others. 

Customers can pay cash for their purchases in Jordanian dinars, euros, US dollars or the British pound, or by using various credit cards.

RJ’s President/CEO Captain Suleiman Obeidat said: “Royal Jordanian’s objective to sell duty-free goods on board is an added value to the customer service it offers its passengers. This time-saving shopping experience will enable our passengers to buy their needs during their journey time.”

He added that the duty-free onboard sales will support Royal Jordanian with ancillary revenues, creating an additional opportunity to generate revenues.

DFASS VP Operations-EMEA Mario Mouarbes said: “DFASS is excited to commence operations in Jordan, and will leverage its global reach to ensure that Royal Jordanian is bringing first-class services to its passengers through state-of-the-art systems.”