30 September 2016

Singapore’s workforce is the unhappiest in Asia

+Singapore’s workforce ranks the unhappiest amongst her Asian counterparts
+Office location, good colleagues and company reputation are important drivers of job happiness
+Fresh graduates are happiest at work and C-suites the unhappiest
+Poor leadership and lack of training and development opportunities are main causes of unhappiness

Singapore ranks last when compared with her six neighbours, a survey by JobStreet.com has found. The Philippines comes in first place, with Indonesia in second and Thailand in third. Hong Kong, Vietnam, Malaysia and Singapore take the fourth, fifth, sixth and seventh places respectively.

A 10-point scale rating, the Job Happiness Index, reveals candidates’ sentiment ratings and future outlooks as to how happy and satisfied they are and will be with their jobs. Singaporeans averaged a score of 5.09.

These are some of the key findings from JobStreet.com’s 2016 Job Happiness Index that was conducted in June 2016 with 67,764 participants across seven countries. Respondents are a mix of position levels ranging from fresh graduates to supervisorial and managerial positions plus top management from all around the country. They have stayed in their current jobs for varying lengths of time, and represent various specialisations and industries. The survey clues in companies on the factors that make employees leave or stay in a company and the programmes and systems they can create to establish a better working environment.

Vietnamese were found to be among the most optimistic with the nation’s Job Happiness Index expecting to increase 15% from the score of 5.48 to 6.30 in the next six months. Prominent regional financial centres such as Hong Kong and Singapore are expecting a 5% and 3% drop respectively in the next six months.

According to the survey, a convenient work location, having good colleagues and company reputation are three key factors underpinning job happiness. This points to the importance of building a strong company culture and assembling the right team of talents who work well with one another.

Other reasons for employee happiness are salary, benefits, leadership, career development, job security, culture, corporate values, trainings, work schedule, and their immediate superior.

Conversely, a lack of training and career development and poor leadership were identified as the causes of unhappiness. For top management, this underscores the need to invest in employees and their long-term career advancement. It is also necessary to place competent and well-respected employees in leadership positions —and further groom them so they can undertake their new responsibilities.

To increase job happiness, Singaporean respondents recommend getting a new job (30%), desire a higher salary (19%), and receiving recognition from the company (9%).

Among the Singaporean respondents, fresh graduates (5.3) are found to be the happiest employees in the Singapore workforce. This is in contrast to the lowest-scoring C-suites, who averaged a 4.4. Personnel working in the sciences, hotels and restaurants as well as admin/human resources sectors are the happiest.

Singapore’s Job Happiness Index is expected to drop further in the next six months, as evident by the score of 4.93. In view of these findings, employers are encouraged to take stock of their HR practices and address the factors causing employee dissatisfaction.

“Good leadership can be manifested by keeping employees informed on company directions, strategies and even challenges that the company may be facing particularly during an economy slowdown like currently,” said Chook Yuh Yng, Country Manager of JobStreet.com Singapore.

“Leaders who place facilitating employee development as a focus will tend to enjoy better employee satisfaction. Learning can be facilitated all the time and not just in the classroom. Dissatisfaction with employee-development efforts usually stem from employees feeling that they are not getting much of what they value highly, such as the ability to grow in their jobs.”

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posted from Bloggeroid