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| Source: TMLS website. The TOMI avatar. |
This makes TOMI the first chatbot in Singapore to support an insurer’s recruitment process on top of being the first self-learning AI chatbot in Singapore that makes life insurance more accessible for the public.
Aimed at enhancing the insurer’s engagement with today’s digitally savvy generation in recruitment, TOMI now answers more than 300 questions on how to pursue a career as a financial adviser. It also provides information that is typically not accessible to the public, including required qualifications, training involved and even hiring preferences. The chatbot continues to be accessible at all times through Facebook Messenger.
“Advisers play an important role in supporting Singaporeans in managing their financial planning and insurance coverage. We are always looking for talented individuals who are keen to help people plan the necessary coverage for themselves and their loved ones,” said James Tan, Chief Executive Officer of TMLS.
“TOMI will help us reach out to these potential talents more quickly and easily, through familiar communication channel Facebook Messenger, and encourage them to join us as advisers."
To help users who are uncertain about a career in insurance, TMLS has introduced an interactive quiz on TOMI that briefly evaluates the user’s interests and personality. TOMI also now provides information on upcoming recruitment events, organised multiple times a year, to encourage interested individuals to personally engage with TMLS.
Tokio Marine Life Insurance Singapore is part of Tokio Marine Holdings, which has a presence in over 483 cities across 38 countries.
Details:
TOMI can be accessed via the following methods:
On the Facebook Messenger mobile app, by searching “Tokio Marine Singapore”;
On the Facebook page, by typing “Tokio Marine Singapore” in the search bar and starting a chat via the “Message” button; or
On the Tokio Marine Singapore website, by clicking the TOMI icon on the Tokio Marine Life Insurance page;
On the Facebook Messenger mobile app, by scanning Tokio Marine Singapore profile code - to scan, users can click on their profile picture to access the “Me” page. On this page, users should click on their profile picture again to open the code scanner.
To access TOMI’s recruitment function, users can go to TOMI’s main menu and select the tab “Ask Career”. The function can also be accessed via the “Career” section on the main menu of the TMLS website.
