2020 Christmas gift guide: for the office

Stationery

The Scenic Route 2021 calendar

Victoria McGrane, illustrator and textiles designer, has released a 2021 calendar with Rainforest Rescue, an organisation protecting and restoring rainforests internationally since 1999. McGrane runs The Scenic Route where she sells her hand-illustrated designs and stationery. Her unique surface print designs reflect the beauty of Australian native fauna and flora has earned her collaborations with major brands.

“Protecting and restoring precious Australia’s precious rainforests is a priority for me and I am so excited my illustrations and inspirations from the road can play a part in helping to protect one of the world’s most ancient rainforests and all the wildlife that call it home,” said McGrane.

Details:

The Scenic Route 2021 calendar is available online through The Scenic Route and Rainforest Rescue. Priced at A$29, A$5 from every sale will go to supporting Rainforest Rescue programmes. The Scenic Route textile designs can be found in Spotlight stores across Australia.

Source: The Scenic Route. The Scenic Route 2021 calendar back cover, showing the 12 images available.

Personal comfort

Close Comfort personal air-conditioner

Source: Close Comfort. The Close Comfort personal air-conditioning device, which weighs 17 kg.

Instead of cooling an entire room, why not choose where you want the cool air? Cool Comfort, an Australian and Singapore-based startup promises to do just that with a device that creates a microclimate of up to 4-5 m.

This 17 kg personal air-conditioner runs as quietly as an electric fan, needs no water or exhaust hoses, consumes 300 W of electricity and is ready to use out of the box.

Priced at $649, the Close Comfort device features:

- Four wheels and carry handles

- At least 75% lower electricity consumption compared to standard portable aircon units

- Costs less than S$0.60 for nine hours of operation

- Emits less than half the CO² compared to normal split-system air conditioners

- Up to 80% fewer refrigerants than normal split-system aircons.

Details:

Watch the how-it-works video

Buy online at Close Comfort, Lazada or Shopee.

For the pantry

Samsung Grill Microwave Oven

Source: Samsung. The Samsung Grill Microwave Oven (left) features innovative cooking functions.

The Samsung Grill Microwave Oven features functions such as Grill and preset baking recipes in Home Dessert mode.

Details:

The Samsung Grill Microwave Oven (recommended retail price [RRP] S$319) is available in Pure White & Clean Mint.

For tidying up

Source: Samsung. The Jet 75 cordless vacuum cleaner.

Samsung Jet 75 cordless vacuum cleaner

Samsung’s newest cordless vacuum cleaner is the Jet 75 premium, which comes equipped with a wide array of attachments for enhanced cleaning around the office. It also features a lightweight body for easier cleaning.

Details:

The Jet 75 has a RRP of S$869.

Online store promotion: redeem a Disposable Wipe Pack (2x20 sheets) and a Mop Pad (four pieces), a combined value of S$50. T&Cs apply.

Assist collaboration

Samsung 65" QLED 8K Q950T Smart TV

Conduct discussions in 8K with the Samsung 65" QLED 8K Q950T Smart TV (RRP S$11,959). 8K artificial intelligence (AI) upscaling¹ for better quality visuals, adaptive pictures for an optimal viewing experience under various light settings and dynamic Object Tracking Sound+ for immersive sound. The ultra-viewing angle ensures a group has a good view at every angle.

Details:

The Samsung QLED 8K Q950T Smart TV comes in 65”, 75” and 85” models. It is bundled with the Soundbar HW-Q950T (worth S$1,999) and a 12-month Singtel CAST subscription (worth S$500) + Samsung Concierge². While stocks last; T&Cs apply³.

Receive S$300 worth of shopping vouchers with the purchase of selected Samsung TVs⁴. While stocks last, T&Cs apply³.

*Images are for simulated for illustrative purposes only. Actual products may differ from images shown. Please check in-store for more details. Sony prices indicated are valid till 3 January 2021.

1 Viewing experience may vary according to types of content and format. 8K AI Upscaling may not apply to PC connection and Game Mode.

2 Samsung TV Concierge Service is only valid for customers who purchase any QLED 8K between 3 November 2020 – 7 January 2021. Delivery, setup and installation services are subject to slot availability. All wall-mount installation requests are subject to on-site inspection and determination of the suitability of the wall for mounting. Notwithstanding installer’s inspection of the wall, cracks may appear on certain wall types after wall-mounting, and neither Samsung nor the installer will be liable for any cracks on wall after wall-mounting. For wall-mount installation, one set of wall-brackets will be provided. Terms and conditions apply.

3 Promotion is valid for purchases of the stipulated products made at selected consumer electronics and IT retailers such as Audio House, Best, Courts, Gain City, Harvey Norman, Lazada, Mega Discount Store, Mustafa Singapore, PaRaSiLk and Shopee to 7 January 2021, while stocks last. T&Cs apply. Please visit https://www.samsung.com/sg/offer/tv-soundbar-year-end-sale/ for more information.

4 Applicable to selected Samsung QLED and UHD TVs. Please visit https://www.samsung.com/sg/offer/tv-soundbar-year-end-sale/ for more information.

Yahoo unveils 2020 review for Singapore

Yahoo has released its Year in Review 2020, which takes a look at the top happenings, people, products and trends in 2020 extracted from anonymised interest patterns:

The overall top 10: COVID-19 rules.

Unsurprisingly, 'Singapore COVID-19' was the most searched news term in 2020 as users remain fixated on the pandemic; related searches such as 'Singapore Budget 2020' (3rd) and 'Malaysia Lockdown' (7th) also appeared on the list.

‘Singapore Covid 19’, ‘Coronavirus updates/news’ and ‘Coronavirus worldometer’ were the top three pandemic search terms. ‘Circuit breaker’ (lockdown), ‘coronavirus symptoms’, ‘TraceTogether (a Singapore government-issued app to track people exposed to infected individuals)’, and ‘coronavirus vaccine’ also emerged among the top search terms, coming in at fourth to eighth place respectively.

World politics and politicians featured prominently in the overall top 10, with Donald Trump (2nd) and rival Joe Biden (10th) appearing on the list. Closer to home, Mahathir Mohamad (5th) dominated the political drama in neighbouring Malaysia, as did Kim Jong-Un (8th), the leader of North Korea.

The tragic deaths of Kobe Bryant (4th) and George Floyd (9th), and the ongoing protests in Hong Kong (6th) underscored 2020 as a tumultuous year.

Most-searched politicians

In 2020, Singapore held an election dominated by online campaigning as opposed to physical rallies due to safe-distancing restrictions. Political parties mostly engaged voters online. The leading party candidates from various political parties made it to the top searches.

Singapore PM Lee Hsien Loong was the most-searched politician this year as he sought to calm the nation in his addresses about the pandemic, testified in court over the libel suits that he filed, and remained in the news managing the dispute with his siblings over the 38 Oxley Road saga.

First-time Workers’ Party (WP) election candidate Associate Professor Dr Jamus Lim (2nd) drew considerable attention for his eloquent speeches. Ivan Lim (3rd), the People’s Action Party’s (PAP's) prospective candidate, made the news over allegations about his character. The other candidates who made the list were the founder of Peoples Voice Lim Tean (8th), and Dr Chee Soon Juan (10th), the leader of the Singapore Democratic Party.

Most-searched local celebrities

Local celebrities such as JJ Lin, Lawrence Wong, Desmond Tan, Benjamin Kheng, Fann Wong, Jamie Yeo, Zoe Tay, and Joanne Peh continued to be popular for the second year running.

JJ Lin, arguably Singapore’s most famous export in the Mandopop world, topped the list of most-searched local male celebrities. Actor Lawrence Wong (2nd), who has been making waves since his role in Chinese serial Yanxi Palace, tantalised fans with his comment about his yearning for a girlfriend in his announcement on his partnership with Guerlain. Mark Lee (7th) secured his spot on the list with his nomination for Best Actor at the prestigious Golden Horse Awards for his role in the local film, Number 1.

When it came to most-searched local female celebrities, Fann Wong came in tops as she endeared herself with her fans, sharing personal letters and recipes from her baking adventures. TV and radio presenter Jamie Yeo (2nd) rose in the list after she launched her jewellery label and entertained users with posts of her family. Jamie Chua (3rd) continued to awe readers as the socialite shared her luxe life and collection of branded goods. However, Chua drew brickbats on her comments about migrant workers.

Most-searched international celebrities

Asian celebrities were amongst the most-searched male and female international celebrities this year. Stars of popular K-drama Crash Landing on You Hyun Bin and Son Ye-Jin came in first amongst the males and fourth amongst the females respectively. Other Asian celebrities included Lee Min-ho (3rd) and Aaron Kwok (4th) for male international celebrities, and Kim Chiu (6th) in the female category. Grief over young icons gone too soon, such as the deaths of Taiwanese celebrity Alien Huang (2nd) and Bollywood actor Sushant Singh Rajput (7th) also triggered significant online interest.

The British royal family kept users in Singapore intrigued. Meghan Markle was the most-searched female international celebrity while her husband Prince Harry came in fifth amongst the male international celebrities. Their sister-in-law the Duchess of Cambridge, Kate Middleton, came in second through wooing users with her daily life.

Most-searched movies and TV shows

South Korean movies and series accounted for nine out of 10 of the most-searched movies and TV shows in Singapore, with the Hollywood remake of Mulan (5th) making an appearance. Popular South Korean series Crash Landing on You and The World of the Married clinched the top two spots, with Oscar-winning film Parasite rounding up the top three. South Korean variety show Running Man (4th) continues to be among the top searches, beating newer television series such as The King: Eternal Monarch, Itaewon Class, Kingdom, Ever Night, and Dr. Romantic 2, with the latter four ranking from sixth to 10th place respectively.

Top 10 beauty brands

Despite spending more time at home this year, people in Singapore remained eager to invest in their appearance. Sephora topped the list for most searched beauty brands in 2020. Reflecting an emerging trend amongst Singapore online shoppers for clean beauty and ethically-sourced products, The Body Shop made the list at No. 2, while brow-and-lash grooming salon Browhaus ranked eighth as people adopted mask-friendly beauty trends that accentuate the eyes. Fascination with all things Korean transcended off-screen as Singapore netizens went in search of K-beauty brands Innisfree (3rd), Sulwhasoo (7th), and Etude House (9th).

Top 10 food and drink-related searches

Eating is Singapore's national pastime. As Singaporeans could not travel, local delicacies took over top searches, taking seven spots out of the Top 10 list. 'Nasi lemak' emerged as the most-searched, followed by 'dim sum'. There seems to be no end to the bubble tea craze, coming in third, as evident during the mad rush for bubble tea before and after the circuit breaker. Dalgona coffee has been trending across the world and was ranked fourth in Singapore. Notably, aglio olio (10th) was the only non-local food item that made the list this year.

Most-searched events

As events were cancelled and postponed due to the pandemic, sporting events that continued to be staged were top-of-mind for users in Singapore. Football, basketball, and tennis dominating the most-searched events list. Popular searches include the English Premier League (1st), NBA (3rd), UEFA Champions League (5th), FA Cup (8th), and the Australian Open (6th), French Open (9th) and US Open (10th).

Election fever gripped readers with the United States Presidential Elections (2nd) and the 2020 Singapore General Elections (4th) making it to the Top 10 list. Despite a much scaled down National Day Parade (7th), the annual event to rally the nation remained a subject of great interest among users.

2020 Christmas Gift Guide: Gadgets for you

What better time to treat yourself than at the end of the year? Consider these gadgets to unwind - some may come in useful for work, too:

OPPO Find X2 Pro smartphone

OPPO's flagship Find X2 Pro marries technology with classic design. Billed as 'a cinema in the user's hand', the Find X2 Pro features a 120 Hz QHD+ Ultra Vision screen that sets a benchmark in resolution, colour, refresh rate and brightness. Expect immersive audio and video entertainment experience when the display is combined with the high-power dual speakers and Dolby Atmos.

The Find X2 Pro is powered by a triple-camera system that comprises a Sony IMX689 48 MP primary camera, a 48 MP ultra-wide-angle lens and a 13 MP telephoto lens. Its 65W SuperVOOC 2.0 - is the fastest charging technology in the industry.

Details:

The OPPO Find X2 Pro is priced at AED 4,999.

Samsung Galaxy S20 FE 5G smartphone

Source: Samsung. The Samsung Galaxy S20 FE 5G comes in six colours.

The Samsung Galaxy S20 FE 5G has a pro-grade triple camera system along with the 32 MP selfie camera for post-worthy pictures. With bigger pixels and enhanced camera artificial intelligence (AI), users can take richer and more vibrant images, even in low light.

Details:

The Galaxy S20 FE 5G has a recommended retail price (RRP) from S$1,098 and is available in Singapore in six colours: Cloud Red, Cloud Orange, Cloud Lavender, Cloud Mint, Cloud Navy and Cloud White¹.

From 11 November 2020, receive a free Wireless Battery Pack (worth S$98) with a purchase of the Galaxy S20 FE 5G².

Enjoy S$100 off the 128 GB and 256 GB variants if the phones are purchased without a contract³. While stocks last. Terms and conditions (T&Cs) apply.

Sony Xperia 5 II smartphone

The Sony Xperia 5 II is a practical, all-in-one device. Three 12 MP rear cameras and a 24 mm lens on the main camera that feature technology from Sony Alpha professional cameras capture picture-perfect moments without comprising on quality. Other highlights include refresh rates of 120 Hz, fast performance and precise touch technology. With its wide cinematic screen and HDR OLED display, the Xperia 5 II will satisfy those who enjoy rotating between gaming, photography and videography.

Details:

The Xperia 5 II is available on the official Sony Store for S$1,349.

Samsung Galaxy Tab S7+ 5G tablet

Source: Samsung. The Galaxy Tab S7+ 5G.

Unleash your inner Picasso with the Samsung Galaxy Tab S7+ 5G. The device comes bundled with an improved S Pen, which now has reduced latency and better ergonomic features. Several creativity apps are available on the device, including Clip Studio Paint⁴, Noteshelf⁵ and Canva⁶.

Details:

The Samsung Galaxy Tab S7+ 5G (RRP S$1,298) is available in Mystic Black and Mystic Bronze.

From 11 November 2020, receive Galaxy Buds+ and a Book Cover (worth a combined S$396) and a complimentary one-month Spotify premium + four-month YouTube premium subscription². While stocks last; T&Cs apply.

Samsung Portable SSD T7 drive

Transfer large files quickly with the sleek and compact Samsung Portable SSD T7. Solid state drives (SSDs) transfer data at up to 9.5 times faster than external hard disk drives (HDDs)⁷. The hardware can be secured with an encrypted password and has a sturdy metal body that keeps data intact from falls of up to 2 m⁸.

Details:

The portable SSD T7 (RRP S$489) is available in Gray, Blue and Aura Red. There are 500 GB, 1 TB and 2 TB versions.

Samsung Galaxy Watch3 LTE smart watch

The Samsung Galaxy Watch3 LTE will be a game-changer for all fitness lovers. Its fitness aids include an advanced running algorithm that analyses how user moves to improve the exercise form for better results and prevent injuries, as well as a health tool that estimates blood oxygen levels.

Details:

The Samsung Galaxy Watch3 LTE (41 mm) is available in Mystic Bronze and Mystic Silver.

Online store promotion: Receive a complimentary Samsung UV Steriliser worth S$108. T&Cs apply.

1More ColorBuds True Wireless Headphones

Source: AV One. 1More ColorBuds
in Twilight Gold.

The ColorBuds combine 1More’s award-winning sound with a stylish look, on-trend colour options and a compact size to set a new standard for in-ear headphones as an everyday lifestyle companion. The 1More ColorBuds True Wireless Headphones are the ultimate everyday earbuds for anyone needing excellent sound, convenient controls, portability and a pop of colour. Four colours and a sleek metallic finish are available: Midnight Black, Twilight Gold, Sakura Pink or Spearmint Green.

Details:

1More ColorBuds Wireless Headphones have a recommended retail price of S$159 (including GST) at the following authorised retailers in Singapore: 1MORE LazMall, AV One, Casefactorie, Challenger, Connect-IT, E1 Personal Audio, Elush Retail, Headphones.SG, Jaben, MobileBash, MobyShop, Popular, Shopbotic, Sprint-Cass, Stereo Electronics and Treoo.com.

Samsung Galaxy Buds Live in-ear headphones

The Galaxy Buds Live (RRP: S$288) have a bold, distinctive shape that conforms to the natural curves of our ears for a snug fit when exercising. Opt for the Active Noise Cancelling feature blocks out external distractions.

Details:

The Galaxy Buds Live is available in Mystic Bronze, Mystic Black and Mystic White.

Online store promotion: Receive a complimentary Samsung UV Steriliser worth S$108. T&Cs apply.

OPPO Enco wireless in-ear earphones

Create a personal space for undisturbed sound with this family of earphones, available in the UAE in three variants. OPPO Enco headphones are designed to integrate seamlessly with the smartphone and offer artificial intelligence uplink noise cancellation during calls as well as slide-and-tap controls to deliver new levels of wireless freedom.

- OPPO Enco W51 delivers a double breakthrough in noise cancellation on both call and music, supported by six microphones and a high-end dual-core digital noise reduction chip. Priced at AED499, Enco W51 is available in Floral White or Starry Blue.

- The AED299 OPPO Enco W31 has binaural low-latency Bluetooth transmissions, dual-microphone noise cancellation during calls, as well as IP54 dust and water resistance, and other features. - The OPPO Enco W11 has binaural simultaneous Bluetooth transmission, enhanced bass, a 20-hour battery life, plus IP55 dust and water resistance. It costs AED199.

Sony WF-SP800N in-ear headphones

The Sony WF-SP800N is perfect for the gym. Featuring amped-up specificationss with battery life of up to 9 hours, resistance to water, dust and sweat with deep bass sound and digital noise cancellation, the WF-SP800N is available at the official Sony Store for a promotional price of S$249 (usual price S$299).

Sony WH-1000XM4 over-the-ear headphones

The WH-1000XM4 are the ultimate headphones for remote work. In addition to active noise cancellation, the WH-1000XM4 has smart technologies such as Speak-to-Chat, Adaptive Sound Control and a proximity sensor to enhance the listening experience. Super-soft, pressure-relieving earpads in foamed urethane support all-day use in total comfort.

Details:

The WH-1000XM4 is available on the official Sony Store at S$499 (down from S$549).

Audeze Penrose wireless planar magnetic gaming headset

Designed with Microsoft’s Xbox Series X and Sony’s PlayStation 5 in mind, Penrose is equipped with Audeze’s patented 100 mm Planar Magnetic driver technology for enhanced audio clarity and detail. The dual wireless connection is designed for zero interruptions to gameplay. The flexible and detachable Penrose microphone is specially engineered for enhanced chat and streaming.

Details:

Audeze Penrose is available at a recommended retail price of S$489 (including GST) at the following authorised retailers in Singapore: AV One, Connect-IT, Headphones.SG, Stereo Electronics, Treoo.

Samsung Odyssey G9 49" monitor

Crafted to bring gaming imagery to life with vivid colours and details, the Odyssey G9 gaming monitor (RRP S$2,899) has a 240 Hz refresh rate, 1 ms response time and immersive 1000R curvature.

Samsung True 9.1.4ch Soundbar with wireless rear up-firing speakers HW-Q950T

High-quality sound greatly influences the experience and excitement levels. The Samsung True 9.1.4ch Soundbar (RRP S$1,999) with Game Mode Pro levels up the gaming experience instantly by providing more directional and immersive sound effects.

Sony X9000H Android TV

Source: Sony. The Sony X9000H Android TV.

Built to display immersive gameplay images up to 4K resolution at 120 frames per second (fps) with a very low input lag of 7.2 ms, the Sony X9000H is PlayStation 5 ready. On top of the full array LED, the X9000H Android TV provides easy and instant access to thousands of apps, games and movies, all displayed in 4K Ultra HD.

Details:

The 55” X9000H is available on the official Sony Store at a promotional price of S$1,999 (usually S$2,499).

Sony HT-G700 soundbar

Sony recommends pairing the X9000H and the Sony HT-G700 for those who love going to the cinema but have been unable to get seats. Recreate the ultimate home cinema experience with audio from the HT-G700, a 3.1ch Dolby Atmos and DTS:X soundbar. It also includes Immersive Audio Enhancement that can upscale regular two-channel audio to up to 7.1.2 surround sound.

Details:

The HT-G700 is available on the official Sony Store at a promotional price of S$799 (usual price S$899).

Astell&Kern A&norma SR25 portable high-resolution music player

The Astell&Kern A&norma SR25’s unique design balances user convenience with aesthetic factors. It features an aluminium body with an ultra-precision volume wheel machined with a vibration-free process used for luxury watches.

This premium luxury audio player is an upgrade of the award-winning A&normal SR15 player. The SR25 supports native playback of DSD256 and 32-bit/384 KHz PCM high-resolution audio. A first for Astell&Kern players, the SR25 adds LDAC Bluetooth support, allowing users to wirelessly stream 24-bit hi-resolution audio to compatible speakers, headphones or in-ear monitors (IEMs). The SR25 also provides 20+ hours of continuous music playback, more than twice the playback time of the SR15, and longer than any other Astell&Kern player.

Details:

The Astell&Kern SR25 is available at a manufacturer's suggested retail price of S$1,099 at the following authorised retailers in Singapore: AV One, E1 Personal Audio, Lazada Singapore, Stereo Electronics and Treoo.

Sony EXTRA BASS speakers

Source: Sony. The SRS-XB33 at the beach.

The Sony EXTRA BASS wireless speakers combine sound quality, toughness and usability to deliver a three-dimensional sound experience. EXTRA BASS wireless speakers are waterproof, dustproof and rustproof as well as shockproof.

Details:

Several form factors are available:

- The SRS-XB43 (black) is available on the official Sony Store at a promotional price of S$259 (usual price S$329).

- The SRS-XB33 is available on the official Sony Store at a promotional price of S$239 (normally S$279).

- The SRS-XB23 is available on the official Sony Store at a promotional price of S$159 (S$179 before).

Audioengine A2+ wireless powered desktop speakers

Source: Audioengine. Audioengine A2+ wireless powered speakers in red.

The Audioengine A2+ wireless powered speakers are a pair of compact speakers with aptX-HD, the advanced high-quality Bluetooth audio codec for CD-like sound quality. The speakers can be easily connected to any Bluetooth-enabled device within seconds to deliver commanding and expansive audio. The bass ports of each speaker are specifically-shaped openings with tube designs of surgical precision, resulting in an incredible bass with minimal air turbulence.

Details:

The A2+ Wireless is available at a recommended retail price of S$469 (including GST) at authorised retailers in Singapore: AV One and the AV One Lazada Store.

Sony Alpha 7C Compact Full-frame camera

Explore new areas and activities with the Sony Alpha 7C. The compact camera is designed to provide full-frame details and quality without the hassle bulk or weight. In full-frame cameras, the image sensor is the same size as the 35 mm sensor for a traditional analogue camera. With non-full frame systems, images are cropped because the sensor cannot capture the entire image. This does not happen with full-frame cameras.

Details:

The Alpha 7C (body only) is available at the official Sony Store for $2,499. The Alpha 7C with 28-50 mm zoom lens is available at the official Sony Store at S$2,899.

*Images are for simulated for illustrative purposes only. Actual products may differ from images shown. Please check in-store for more details. Sony prices indicated are valid till 3 January 2021.

1 Cloud Orange and Cloud White versions only available from the Samsung Online Store and Samsung Experience Stores. Cloud Red is only available in the 256 GB variant.

2 Promotion is valid for purchases of the stipulated products made at the Samsung Online Store, Samsung Experience Stores, telco operators (M1, Singtel and StarHub), selected consumer electronics and IT stores and Samsung Official Store on Lazada and Shopee from 11 November 2020 to 7 January 2021, while stocks last. T&Cs apply.

3 Promotion is valid for non-contract purchases of the stipulated products made at Samsung Online Store, Samsung Experience Stores, selected consumer electronics and IT stores and Samsung Official Store in Lazada and Shopee from 11 November 2020 to 7 January 2021, while stocks last. T&Cs apply.

4 Subscription charges apply after six months. Terms and conditions apply.

5 App availability may vary by country and region. Feature supports five languages: English, Korean, Japanese, Traditional Chinese, and Simplified Chinese. Noteshelf is provided in English by default for language settings other than those listed above.

6 App availability may vary by country and region.

7 Based on internal test results compared to a Samsung external HDD 1TB (HX-MTD10EA). Test system configuration: ASUS Z370 ROG MAXIMUS X APEX (USB 3.2 Gen 2 Type-C), Intel Core i7-8700K CPU @ 3.70 GHz (Coffeelake), Windows 10 RS6.

8 Based on an internal free fall shock test conducted under controlled conditions.

SuperGamerFest celebrates e-sports in SEA

PVP Esports has unveiled the programme for its virtual gaming and e-sports festival and awards show SuperGamerFest (SGF). Hosted by avid gamers based in Singapore – local musician and Dota fanatic Sezairi and host and streamer Victoria Cheng – the five-day festival is set to entertain audiences across Southeast Asia with celebrity showdowns, e-sports fun, exclusive interviews and the inaugural SuperGamerFest Awards.

Source: Singtel/PVP Esports. Main banner for SuperGamerFest.

Key highlights include: 

E-sports action as part of the Regional Grand Finals of the PVP Esports Community Championships 2020: Season 2. Country champions across eight countries* for the Open and Campus categories will battle it out to be Regional Champion for game titles Mobile Legends: Bang Bang and Valorant.

From 9.30 am Singapore time (SGT, GMT +8) on 5-6 December (Mobile Legends) and 12-13 December (Valorant)

Exclusive interviews with back-to-back The International (TI) champions OG; CEO of one of the world’s largest e-sports organisations Team Secret, John Yao; Twitch Co-Founder Kevin Lin speaking for the first time since his departure from Twitch; and F1 driver for Red Bull Racing Alex Albon, who will share the impact gaming has had on his life. 

Sezairi will catch up with players, from OG over a candid chat as they share their triumphs and struggles as professional e-sports players competing at the highest level for Dota 2. Yao will provide an insider’s look into the e-sports industry – not just as a professional player but also advice for those who are keen to enter the industry as professionals.

An Intimate Chat with OG: 5.15 pm SGT, 11 December

An Insider’s Look at the Esports Industry with John Yao: 9pm SGT, 11 December

Kevin Lin: Life beyond Twitch: 8.20 pm SGT, 12 December

Alex Albon: Game on, Race on: 8.50 pm SGT, 12 December

Star-studded celebrity showdowns, featuring regional top-tier streamers and gaming influencers with a combined social following of 39 million across Southeast Asia. Fans will want to stay tuned for rounds of hilarity and good-natured fun as the gaming heroes and celebrities from the region take on popular games Among Us and Human: Fall Flat.

Human: Fall Flat: From 5.30 pm SGT, 11 December

Among Us: From 7:30 pm SGT, 11 December

The inaugural SuperGamerFest Awards. The awards are Southeast Asia’s first regional gaming content and e-sports awards created to celebrate the achievements and passions of creators and e-sports professionals. 

Shortlisted nominees across the region will be revealed on PVP Esports’ Facebook page in late November.

As part of the SGF Awards show on 12 December, the evening will feature guest performers SGAG – Singapore’s homegrown comedy platform, Australian YouTuber Wendy ‘Wengie’ Huang and additional special appearances from the world of sports and entertainment.

From 7 pm, 12 December

A rich repository of content on-demand for fans will also be exclusively available on the SuperGamerFest 2020 microsite. This includes interviews with industry stalwarts: former VP of the Houston Rockets’ e-sports team Clutch Gaming Sebastian Park – also known as the first dedicated e-sports front-office executive in North America and in the NBA; EVOS founder Hartman Harris sharing his thoughts on the future of e-sports in Southeast Asia, and Dota 2 coach from SK Telecom’s T1 - Park “March” Tae-won. 

Additionally, the content library will feature bonus team videos from renowned regional and global e-sports organisations like FaZe Clan and additional educational content meant to improve player knowledge and tips on navigating the gaming entertainment industry.

Available on demand from 5 – 13 December

Throughout the festival, fans can also look forward to being the first to hear exclusive industry announcements, plus a variety of pre-event and on-stream contests where they will stand a chance to win limited-edition prizes such as the Huawei Nova 7SE, Freebuds Pro and Watch FIT, GSP 601 and GSP 602 Professional Gaming Headsets by EPOS Audio and gaming peripherals from Xtrfy.

Powered by Singtel and Globe, Singtel’s joint venture in the Philippines, SGF is supported by partners AIS, Dunia Games, MaxStream, EPOS Audio, Xtrfy, Huawei, Royal Ergonomics, Redbull, preferred streaming partner Twitch and production/venue partner Ebenex Live. SGF is produced by event and festival production firm Branded and gaming and e-sports experts Yup.gg and is part of the Infocomm Media Development Authority’s (IMDA) annual Singapore Media Festival. 

PVP Esports is a regional e-sports league based in Singapore. It is also home to the PVP Championship and PVP Community (Campus and Open) Championships.

Details:

Admission to SGF is free.

Source: Singtel. Programming schedule for SuperGamerFest.

Hashtag: #SuperGamer2020 

*Participating countries for PVP Esports Community Championships (Season 2): Brunei (Open only), India, Indonesia, Malaysia (Campus only), Myanmar (Open only), the Philippines, Singapore and Thailand.

Xero deep-dives into the impact of COVID-19 on small businesses

Xero, the global small business platform, has released two reports highlighting the economic and emotional impact of the COVID-19 pandemic on small businesses across around the world.

Source: Xero's Emotional metrics: small business mindsets during the pandemic report. The mindsets of small business owners from January to August 2020 ranged from feeling "worn down" to a sense of loss.

The Xero Small Business Insights (SBI) Special Report, Pandemic Insights: Small Business Experience, was produced with AlphaBeta (part of Accenture), and based on anonymised and aggregated records of over 300,000 Xero subscribers. It shows the impact on small business revenues and jobs in New Zealand, Australia and the UK. In North America and Asia, these insights are supported by survey-based customer research.

● Following the March lockdown New Zealand experienced the largest revenue fall of 40%, but has since seen recovery

● At peak, Australian small businesses had the largest job losses, at 12%

● Manufacturing is leading recovery in New Zealand and Australia with revenue growth of between 1% and 13%

● Small business was twice as badly hit as big business

● Tech-enabled businesses generally saw 40% fewer job losses

"Being able to quickly provide insights of this scale, with country comparisons, provides better understanding as to how the small business recovery can be supported around the world," said Steve Vamos, CEO, Xero.

“Small business is family and community. It’s a big source of growth and innovation in economies and they are doing it tough right now.”

Xero’s second report, Emotional metrics: small business mindsets during the pandemic, focuses on the human impact of the crisis with research in Australia, New Zealand, the UK, North America and Singapore. The nature of small business means owners often have close personal-level relationships with their staff and customers. The upheaval caused by a pandemic has economic consequences for small business owners, and presents challenges managing the human impacts, Xero said.

The research finds that 43% of small business owners in these countries are worried about their own mental health, and 39% are worried about the mental health of their employees. Analysis from a sentiment measurement tool, Mindset AI*, also shows the predominant emotion of small businesses is one of being “worn down”.

"We have found several Xero small business customers who survived the Spanish Flu of 1918 and are still operating today, including a winery in South Australia and a pie and eel shop in London," said Vamos.

"It is incredible to think that these businesses have already survived a global pandemic, along with many other major economic disruptions since, and are still trading during this latest crisis. We are in awe of their resilience,” he said.

Xero is a cloud-based accounting software platform for small businesses with 2.38 million subscribers globally. Xero offers an ecosystem of over 800 third-party apps and 200+ connections to banks and other financial partners. The Xero Small Business Insights (SBI) programme provides analysis on the sector’s health, with its metrics based on anonymised, aggregated data drawn from hundreds of thousands of Xero subscribers. The result is a picture of business conditions that’s more accurate than most private surveys, which typically have a far smaller sample size, Xero said.

Details:

Read the Pandemic Insights: Small Business Experience report

Read the Emotional metrics: small business mindsets during the pandemic report.

*Mindset AI Study, PepperComm, August 2020. Mindset.AI, operated by integrated marketing and communications firm Peppercomm, analyses millions of public conversations drawn from thousands of varied sources across the Internet using advanced artificial intelligence designed to research crisis-focused emotional states.

Singtel announces Season 1 champions for PVP Esports Corporate Championship

Teams from Singapore and Indonesia have swept the championships in the corporate category of Singtel’s 2020 regional PVP Esports Community Championships (Season 1).

Singapore teams DeloitteOne (from Deloitte) and TurretHeist (DBS) took the top regional spots in the Corporate Championship for Dota 2 and Mobile Legends: Bang Bang respectively, while HZL Legion (RM Djamiah Putra) from Indonesia snagged the crown in PlayerUnknown’s Battlegrounds (PUBG): Mobile. 

Each winning team walked away with over S$5,000 in cash and prizes.The grand finals, held over the weekend of 5-6 September, were organised as a fully-online event in view of the COVID-19 pandemic, with teams from the respective countries competing remotely from their homes.

The PVP Esports Community Championships (Season 1) attracted over 1,300 teams from Singapore, Indonesia, Malaysia, the Philippines and Thailand, which battled for a combined prize pool valued at over S$70,000.

Cindy Tan, Head of Business & Marketing, Singtel’s International Group said: “During this period of COVID-19 and social distancing measures, the virtual world of e-sports and gaming has continued to thrive, bridging physical distances and offering a welcome form of entertainment when many of us might be housebound.

"We're pleased that the PVP Esports Community Championships have provided a platform to connect colleagues and schoolmates even in these unprecedented times, uniting them over their shared passion for gaming. With 5G on the horizon, digital entertainment offerings like esports will enable us to deliver even great experiences to our customers in the future. As Season 2 approaches, we look forward to more exciting e-sports action with new game Valorant and adding Brunei and Myanmar to our regional tournament. Congratulations once again to the Season 1 winners!”

As Tan has mentioned, gamers have more to look forward to in Season 2, with changes made to the game lineup and tournament categories. The PVP Esports Community Championships (Season 2) will introduce a new Open category, while Riot Games’ new first-person shooter PC game Valorant will make its PVP Esports debut, joining the perennial favourite Mobile Legends: Bang Bang.

The competition is also set to heat up across a wider swathe of the region. Participation is thrown open to two more countries, Brunei* and Myanmar, with a S$78,000 prize pool of cash and other prizes up for grabs.

Created by Singtel, PVP Esports is ASEAN’s first multigame, multicountry e-sports platform. Guided by its core values of passion, sportsmanship and healthy gaming, PVP Esports seeks to continually grow the regional esports ecosystem through its initiatives and tournaments.

In 2018, PVP Esports debuted with a professional championship and in 2019, introduced amateur e-sports leagues for the gaming community, launching the PVP Corporate League for working professionals across the region. In 2020, the league was rebranded the PVP Esports Corporate Championship.

Singtel is Asia's leading communications technology group, providing a portfolio of services from next-generation communication, technology services to infotainment to both consumers and businesses. For consumers, Singtel delivers an integrated suite of services, including mobile, broadband and TV. For businesses, Singtel offers a complementary array of workforce mobility solutions, data hosting, cloud, network infrastructure, analytics and cybersecurity capabilities. The Group has a presence in Asia, Australia and Africa and reaches over 700 million mobile customers in 21 countries. Its infrastructure and technology services for businesses span 21 countries, with more than 428 direct points of presence in 362 cities.

Source: Video playback of the PVP Esports Corporate Championship Season 1 finals for PUBG: Mobile. Screen grab of PUBG: Mobile gameplay.

 

Details:

Qualifiers will be held at the local level for each country from mid-October 2020, and the country champions will battle it out for the ultimate glory at the Season 2 Regional Finals in December 2020. Teams from Singapore can register now for Season 2. Registration closes on 18 October 2020 for the Open Championship.

Registration details for the other countries will be announced shortly. Check the website or Facebook for updates. Join their Discord channel.

PVP Esports Corporate Championship: Season 1 winners

Dota 2

Champion: DeloitteOne (Deloitte), Singapore

First Runner-up: Flyer (Telkomsel), Indonesia

Second Runner-up: San-U-sa (Advanced Info Service), Thailand

Mobile Legends: Bang Bang

Champion: TurretHeist (DBS), Singapore

First Runner-up: PGEsports (PetrokimiaGresik), Indonesia

Second Runner-up: Starlighters (Ace Saatchi & Saatchi), Philippines

PlayerUnknown’s Battlegrounds: Mobile 

Champion: HZL Legion (RM Djamiah Putra), Indonesia

First Runner-up: XO Motor (XO Motor Limited Partnership), Thailand

Second Runner-up: Devilish Gaming (Blag Events Production), Singapore

*Brunei will only participate in the Open Championship.

The Mandarin Oriental, Hong Kong and Vistajet offer Once in a Blue Moon experience

- Mid-Autumn Festival offer — bespoke Hong Kong flight experience with VistaJet and a curated in-flight menu by Executive Chinese Chef Wing-Keung Wong of Michelin-starred Man Wah at Mandarin Oriental, Hong Kong

- Save up to US$5,000 on a future VistaJet flight

- Enjoy the Staycation by M.O. luxury suite package, VistaJet flight amenity gifts, a private culinary experience with Chef Wong and mooncakes at Mandarin Oriental, Hong Kong. 

Source: Vistajet/Mandarin Oriental, Hong Kong. The living room of the Macau Suite at the Mandarin Oriental, Hong Kong.

VistaJet, the first and only global business aviation company, announces a collaboration with Mandarin Oriental, Hong Kong to launch a Once in a Blue Moon experience, inviting guests to dine with loved ones at 40,000 feet under the brightest moon of the year for an unforgettable Mid-Autumn Festival.

Available from September 15 to October 15 2020, the special offer includes a bespoke Hong Kong private jet experience where a gourmet menu will be served on board, curated by Executive Chinese Chef Wing-Keung Wong of Michelin-starred restaurant Man Wah at Mandarin Oriental, Hong Kong. Guests who book during this period will also save up to US$5,000 on a future VistaJet flight, valid until the end of the year*.

The exclusive in-flight menu highlights Chef Wong’s signature dishes, including his Wagyu beef Puffs with Black Pepper Sauce; Double-boiled Matsutake Mushroom with Fish Maw and Chicken broth; and Braised Fresh Crab Claw with Glass Vermicelli. The special menu is also available for lunch at The Krug Room, an exclusive private venue at Mandarin Oriental, Hong Kong.

In addition, the experience comes complete with a Staycation by M.O. suite package. It includes a stay in a luxury suite with a wide range of privileges, and an exclusive opportunity to have a private cooking class with Chef Wong. Guests will have access to recipes that date back to the Qing Dynasty from Wong, a third-generation chef.

“The experience is inspired by these extraordinary times that we are living in,” said Ian Moore, Chief Commercial Officer at VistaJet, who stressed that the airline is "here every step of the way" to ensure a seamless experience in the air and on the ground and that "safety, health and personalised moments are always our top priority.”

“We share the same service ethos by offering guests the finest experiences that define hospitality and travel, and we look forward to delivering moments of delight during this unprecedented period,” added Pierre Barthes, GM and Area VP, Operations of Mandarin Oriental, Hong Kong.

VistaJet is a global aviation company with a fleet of over 70 business jets. Customers have access to the entire fleet whilst paying only for the hours they fly, free of the responsibilities and asset risks linked to aircraft ownership. 

The Mandarin Oriental, Hong Kong is the epitome of contemporary luxury combined with Oriental heritage. The hotel’s rooms and suites offer magnificent views of Victoria Harbour and the city’s skyline. It hosts eight restaurants and bars, including two with Michelin Star status, a Shanghainese-inspired holistic spa, an indoor pool and a 24-hour fitness centre. 

Details:

Book the Once in a Blue Moon experience

Chef Wong’s exclusive menu is available on flights departing Hong Kong between September 15 and October 15 2020. To experience the menu at The Krug Room within Mandarin Oriental, Hong Kong, please call +852 2522 0111 or email mohkg-restaurants@mohg.com.

A partial list of Once in a Blue Moon terms and conditions:

- The package must be reserved at least four days in advance.

- All travel is subject to applicable rules and regulations, including permits and permissions.

- The private cooking class with Chef Wong is subject to availability and costs HK$2,888 + 10% service charge per couple with a maximum of six people.

- Staycation by M.O. guests will receive a one-night stay in a City View Suite, take home VistaJet flight amenity gifts and mooncakes by Mandarin Oriental, Hong Kong. A higher suite category is an additional cost and subject to availability.

- Guests booking flights not included in the Once in a Blue Moon package can still save up to US$5,000 by booking their flight between September 15 and October 15, 2020.

- Chef Wong’s in-flight menu is available to the public and priced at HK$2,080 + 10% service charge per person at The Krug Room within Mandarin Oriental, Hong Kong. Reservations require 72 hours in advance for a minimum of four guests and available Wednesday to Sunday for lunch only.

The Staycation by M.O. package includes the following:

- HK$1,288 dining or spa services credit per stay.

- Upgrade to the next room category upon check-in.

-  Daily breakfast for up to two adults.

- 24-hour flexible check-in and check-out.

- Welcome VIP amenity.

- Staycation experiences such as Tea Appreciation Class, Curated Hotel History Tour, Weekend Chocolate Master Class, Mixology Class and Flower Wreath Class.

- Complimentary Mercedes-Benz test drive for guests who book a two-night stay in a City View Room or higher room category.

- Enjoy 25% off on food at selected restaurants of The Landmark Mandarin Oriental, Hong Kong.

- Additional benefits available when guests log into or join Fans of M.O.

*Offer available for on-demand flights. Flights and promotion are subject to terms and conditions.

OTT video and video games are the winners in 2020 entertainment & media landscape

Consumer habits can take a lifetime to learn – but just a lockdown to lose, says PwC. According to the consultancy's Global Entertainment & Media Outlook 2020–2024, the COVID-19 pandemic has accelerated and amplified ongoing shifts in consumers’ behaviour, pulling forward digital disruption and forging industry tipping points that wouldn’t have been reached for many years.

Digitalisation, one of the major forces shaping all industries, has been intensified by safe distancing and mobility restrictions, PwC said. As a result, the entertainment and media (E&M) world in 2020 has become more remote, more virtual, more streamed, more personal and – for now at least – more centred on the home than anyone anticipated at the start of the year.

PwC has forecast that 2020 will see the sharpest fall in global E&M revenue in the 21-year history of this research, with a decline of 5.6% from 2019 – more than US$120 billion in absolute terms. In Singapore, the expected decline is 5% from 2019, valued at approximately US$274 million.

Oliver Wilkinson, Entertainment and Media Leader, PwC Singapore said: "The year 2020 presents a paradox for many Singapore media businesses. There is more consumption of media than ever before, with Singaporeans stuck at home during the circuit breaker. Yet at the same time, there has been a sharp contraction in revenue and profitability for many industry players.”

While the shockwaves from 2020 will continue to ripple through the global economy, the PwC forecast shows the industry’s fundamental growth trajectory remains strong. The projections show that in 2021, global E&M spending will grow by 6.4% (Singapore: 5.3%). Singapore E&M spending is also expected to bounce back to US$5.5 million, reaching 2019 levels. From 2019 to 2024, the outlook forecasts overall revenue growth running at a 2.8% CAGR globally and a 2.5% CAGR in Singapore.

The current pain in E&M is most acute in segments that COVID-19 literally shut down, such as events: live music, cinema and trade shows. Spending on cinemas in Singapore projected to fall by 59% in 2020 and is expected to make a slow recovery. The current forecast shows that by 2024, cinema spend will remain shy of 2019 levels (US$205 million in 2019, US$200 million in 2024). At the same time, the long-running transition in newspapers from print to digital has been fast-forwarded several years, cutting into papers’ print revenues, for example.

The ongoing decline in global newspapers and consumer magazines has accelerated sharply in 2020, with overall revenues in Singapore slumping by 13%. Consumer magazines are suffering the most. That said, digital offers a silver lining: a tipping point for consumer magazines in 2024 will see their global revenue from digital advertising overtake that from print advertising. Other important sectors will struggle to claw back the growth they lost in 2019. For example, out-of-home advertising is expected to decline by 24% in 2020 but will recover in 2022.

With people staying at home, over-the-top (OTT) video has seen global revenue surge by 26% in 2020 with the Singapore numbers climbing ahead at 32%. And it is forecast to keep rising strongly in the coming years, doubling in size from US$234 million in 2019 to US$477 million in 2024. With more people home, the video games segment has also grown quickly in Singapore amidst the crisis. The segment shows 9% growth this year will remain one of the fastest growing segments going forward to 2024.

Source: PwC. Graphic illustrating the Global Entertainment & Media Outlook.

Wilkinson added: "What is consistent with the outlook from prior years is the wide variance of performance between different segments, particularly given the acceleration of digital media adoption at the expense of traditional. It is in this sense that the pandemic has brought the future forward.

“That said, most affected of all have been the live entertainment and cinema segments. Before this crisis, experiences were amongst the better performing parts of the industry, but they have taken a large hit due to the safe distancing and travel restrictions. We still see a good future for such events and live experiences, but it may be some years before they can adapt to this new normal."

PwC’s 21st annual edition of the Global Entertainment & Media Outlook is an online source of global analysis for consumer and advertising spending. With like-for-like, five-year historical and five-year forecast data and commentary for 14 defined industry segments in 53 territories, the Outlook makes it easy to compare and contrast consumer and advertising spending across segments and territories.

Details:

Buy a subscription or a segment of the Global Entertainment & Media Outlook

*As PwC continually updates the online Global Entertainment & Media Outlook data, the data at the time of writing may not align with the data found online. Please refer to the online Global Entertainment & Media Outlook 2020–2024 as the most up-to-date source of consumer and advertising spend data.

APAC SMEs have embraced remote work: SAP

SAP has unveiled findings for Digital Resilient, and Experience-driven: How Small and Midsize Organisations Can Prepare for the New Economy, a study* that highlights how small and mid-sized enterprises (SMEs) in Asia-Pacific (APAC) are uniquely positioned to adapt and thrive in the dynamic and distributed post-COVID-19 business environment.

Conducted in collaboration with Oxford Economics, the study also delved into the priorities, challenges, and digital maturity of SMEs in the Americas, Europe, and APAC. A section detailing answers from 240 respondents on the impact of the COVID-19 pandemic was also added to the survey mid-fieldwork.

According to the 240 that responded to the series of COVID-19 questions, APAC SMEs are well-positioned to adapt to a remote working environment by taking swift actions to implement and adjust remote work arrangements for employees in response to the onset of the COVID-19 pandemic. Seventy-seven percent reported that they adjusted remote work arrangements for employees in response to COVID-19, as compared to lower numbers from Europe (75% of respondents) and the Americas (71%).

Additionally, 61% of APAC SMEs surveyed created remote work setups for employees during this period, while 69% invested in IT and collaboration solutions to support remote access and/or online learning. Interestingly, 10% of APAC SMEs reported that the pandemic has no impact on their ability to accommodate remote work and maintain employee productivity.

On top of supporting business continuity during this period, many APAC SMEs are also actively exploring new channels to get their products and services to customers (66%, vs. 64% in the Americas and 59% in Europe) and developing new products and service offerings (46%, vs. 40% in the Americas and 49% in Europe).

Singapore respondents said that their top reactions to COVID-19 were:

- Adjusted remote work arrangements for employees (73%) and invested in IT and collaboration solutions for remote access or/and online learning (73%)

- Explored new channels to get product/service offerings to customers (68%) and explored new ways to meet supply chain demands (68%)

The most impacted areas of business operations and strategies for Singapore organisations, defined as 'significant impact' or 'completely restructure operations/strategies', included:

- Ability to meet customer demands (55%) and ability to win new business (55%)

- Ability to operate at full capacity (45%)

Conversely, the business operations and strategies which saw 'minimal effect' or 'moderate effect' in Singapore included:

- Ability to accommodate remote work and maintain employee productivity (55%). COVID-19 did not affect the remote working abilities of 14% of SMEs in Singapore.

- Ability to manage cash flow and liquidity (45%)

Before COVID-19, Singapore SMEs had said their top strategic priority over the next three years was: 

- Growth (43%)

- Customer experience (38%), an ideal experience being defined as high-quality products and/or services (77%) and competitive pricing (74%)

Their challenges pre-COVID include:

- Lack of coordination between different departments (32%)

- Upskilling/reskilling their current workforce (31%)

- Competition from larger organisations (46%)

- Keeping up with changing customer wants and needs (42%)

A further 46% in Singapore said data storage, collection and analysis would be a problem as they grow.

“SMEs across the region—like their counterparts around the world—have certain advantages over larger competitors in terms of agility and closeness to the customer,” said Edward Cone, Editorial Director of Thought Leadership and Technology Practice Lead at Oxford Economics.

“Yet even before the pandemic, SMEs in APAC also faced meaningful challenges in keeping up the pace of digital transformation.”

Lastly, it was revealed that COVID-19 has significantly impacted APAC SMEs’ ability to compete with larger companies within the same industry, with 45% of APAC SMEs reporting that the pandemic has had a significant effect on their operations and strategies in this area. COVID-19 has also affected the ability to operate at full capacity (45%), the ability of the supply chains to keep up with demands (40%), and the ability to keep existing customers (40%). Some respondents reported that they had to completely restructure business strategy and operations in these areas to mitigate the impact of the pandemic.

Prior to the COVID-19 outbreak, SMEs in the region reported being optimistic about their long-term prospects. Many APAC SMEs expect that over the next three years, their market share (62%), budget/revenue (76%), number of full-time employees (59%), and profitability (78%) will increase 'somewhat' or 'substantially'.

Looking ahead to the next three years, APAC SMEs are prioritising improving the customer experience (40%), growth (38%) and attracting new customers (28%). APAC SMEs believe that the key to providing high-quality customer experience lies in high-quality products and/or services (70%), fast and convenient delivery (64%) and competitive pricing (62%), with the customer-service business function bearing the most responsibility for delivering those experiences (cited by 70% of APAC respondents).

Upgrading analytics on customer data is viewed as a go-to strategy to improving customer experience: 28% already have done this across the organisation, and 52% have started to.

With technology set to play an increasingly critical role in helping APAC SMEs achieve business success in the new digital environment, the study also took a closer look at digital maturity levels of these businesses across the region.

APAC SMEs say they have made moderate progress toward digital transformation (39%), and 21% have made substantial progress or completely transformed; within three years, 19% expect to have completely transformed. Their biggest IT functions challenges as the organisation grows are 24x7 service availability (55%) and cybersecurity (51%).

In terms of technological adoption, HR/talent management software is furthest along (66%), followed by governance and cybersecurity software (63%), then finance and risk management software (59%). Respondents reported that these technologies are either in use in some applications/projects or are already in use at scale.

Mobile devices and mobile business process enablement, and business management solutions (enterprise resource planning or ERP software) share the top spot in terms of pilot implementation, and APAC SMEs are actively considering emerging technologies, artificial intelligence/machine learning (AI/ML) and the Internet of Things (IoT) as their main investment priorities. 
 
When it comes to automation investment, the majority of SMEs are already using automation in some applications/projects (36%). The top business functions that see major or substantial investment in terms of automation and digital processes in APAC are:

- Customer service (56%)

- Enterprise management/operations (48%)

APAC SMEs further consider the top benefits of automation and digital technologies to be:

- Increasing process efficiency by reducing error, risk and cost (44%)

- Increasing productivity through transformation and intelligence process automation (43%)

The road to success does, however, bring challenges, SAP said. Today, APAC SMEs consider the upskilling/reskilling of the current workforce (30%), lack of coordination between different departments (29%), and inability to gain insights from data (28%) as key internal challenges.

In terms of external challenges, APAC SMEs cite changing customer wants and needs (40%), competition from larger organisations (39%), and adapting to a rapidly-changing marketplace (27%) as obstacles to their business success.

Source: SAP. Andresen.

“Today’s new normal requires businesses to pivot and adapt with speed. SMEs in the region seem to understand that the sense of urgency to digitally transform their businesses will give them an advantage through the pandemic and beyond,” said Claus Andresen, SVP & Head of General Business (SME) and Emerging Markets Growth, Asia Pacific & Japan.

“With the adoption of an intelligent enterprise strategy, SMEs can establish a digital core that will power the entire organisation, embedding data-driven insights and decision-making processes across the business. This is crucial in enabling business agility, further strengthening the ability of SMEs to adapt to dynamic market conditions.”

“I am confident SMEs in the region will be able to emerge stronger, having forged closer bonds with customers and employees while developing innovative services and products that will put them on a strong growth trajectory as the world economy recovers,” he concluded.

Three tips from SAP to help SMEs thrive in the new normal are:
Organise for agility

Coordination across the business—facilitated by rapid communication and information-sharing—can help SMEs respond to challenges quickly and effectively.

Put people at the centre

Business processes, organisational structures, and digital investments should all support customer and employee engagement, whether through real-time insight into wants and needs, or innovations that improve convenience and quality.

Become data-driven

Analytics for decision-making can transform every aspect of operations, from insights that affect supply-chain sourcing to alerts that support predictive maintenance after sales.

SAP aims to help every business run as an intelligent enterprise with its enterprise application software leveraging machine learning, Internet of Things (IoT), and advanced analytics technologies. Seventy-seven percent of the world’s transaction revenue touches an SAP system.

*Oxford Economics and SAP surveyed 2,000 senior executives from small and midsize organisations across 19 countries and industries. Each respondent organisation in our survey reported annual revenues or budgets ranging from under US$10 million to US$1 billion, as well as employee headcounts below 1,000. In India, some respondents employ more than 2,000 employees. 

Of the 2,000 respondents, 832 respondents were from APAC, in the following markets: Australia, China, India, Japan, New Zealand, Philippines, Singapore, and South Korea. 

The survey was administered via a mix of computer-assisted telephone interviewing and online links between February 27 and April 30, 2020.

Hong Kong residents get an extra night free at New World Millennium Hong Kong

New World Millennium Hong Kong Hotel, the five-star landmark on the Victoria Harbour waterfront in Tsim Sha Tsui East, is offering Hong Kong residents a 1+1 Bonus Night room package. From now until 30 September, guests staying one night can enjoy an extra night, free.

Under the terms of the promotion, the offer is only valid for Hong Kong residents and HKID is required upon check-in. Residents who book a single night in a City View or higher-category room will receive a second night free. Average room rates start from HK$600 plus a 10% service charge per night. Additional benefits include complimentary pay movies and non-alcoholic drinks and snacks from the minibar (refilled daily), late checkout till 3 pm, 20% savings on food and beverages and free WiFi.

Guests who book any Residence Club room or suite will also be entitled to enjoy welcome fruit on arrival, personalised check-ins and checkouts, all-day refreshments at The Lounge, complimentary breakfasts, daily newspapers, as well as a 10% discount on laundry and dry cleaning services.

To protect the health and well-being of all guests, the hotel is enforcing strict precautionary measures, including a temperature check for all guests at the hotel entrance, health and travel history declarations for all in-house guests upon arrival, frequent disinfection as well as hand sanitisers placed in public areas of the hotel.

Located on Mody Road, New World Millennium Hong Kong Hotel features 464 guestrooms and suites. Dining options include Chinese restaurant Tao Li, Japanese restaurants Sagano and Ranzan, all-day dining at Café East, and French cuisine at La Table French Brasserie. Drinks and snacks are offered at Residence Lounge & Bar and The Lounge. 

Meeting options include a grand ballroom and nine meeting rooms. There is also a fitness centre and a rooftop pool. Privileges are offered on the Residence Lounge & Bar executive floors and at the Residence Club Living Room, an area with seating, views of the harbour, and food.

Source: New World Millennium Hong Kong Hotel. A bedroom at the hotel.

Details:

For reservations or details, please call +852 2313 4305 or visit the website.

The offer is subject to room availability and blackout dates. All reservations should be guaranteed by credit card at the time of booking and reservations are non-cancellable and non-refundable. This offer cannot be used in conjunction with other room packages or promotions.

Huawei celebrates National Day with Singaporeans

To celebrate Singapore’s 55th birthday, Huawei has brought the national colours to the public through five local photographers – Bryan van der Beek, Don Lee, Junaidi Lim, Zipeng Lee and Jovanne Amolat. From behind the lens of their HUAWEI P40 Series smartphones, these photographers have captured everyday sights in celebration of the local spirit, and shed light on new ways to view the things all around us.

A new perspective on the everyday

Using the HUAWEI P40 Series smartphones to play on the depth of field and angles, these shots draw your eye to interesting and fresh takes on everyday subjects all around us.

Source: Huawei. Photo courtesy of Bryan van der Beek (@bryanvanderbeek). Looking down a corridor.

Source: Huawei. Photo courtesy of Don Lee (@don_leeeee). The interior of a MRT train.

Go wide for the best view

While shooting tall buildings and vast open areas, the wide-angle and ultra-wide-angle modes of shooting will capture more of the peripherals. Powered with the Ultra Vision Leica camera system, the HUAWEI P40 Series lets users achieve sweeping landscapes and wide panoramas with ease.

Source: Huawei. Photo courtesy of Zipeng Lee (@zippyzipeng). Building with a colourful facade.

Source: Huawei. Photo courtesy of Jun (@joonbond). A night view of the helix bridge and Marina Bay Sands (MBS). MBS has been lit up in red and white, displaying the iconic stars and crescent moon of the Singapore flag.

Zoom into the details

Get up close with your subject with the zoom function of the smartphone camera. With the HUAWEI P40 Pro’s 50x SuperSensing Zoom or P40 Pro+ 10x true optical zoom and 100x maximum digital zoom, it's possible to see further and also catch all the fine details clearly.

Source: Huawei. Photo courtesy of Jovanne Amolat (@photogioraphy). A taxi passes by at night against a motion-blurred background.

The HUAWEI P40 Series is available islandwide at local telecommunications operators M1, Singtel and StarHub; Huawei Concept Stores and Huawei official online stores in Lazada and Shopee, as well as authorised retailers Best Denki, Challenger, COURTS and Harvey Norman.

Receive a free HUAWEI Band 4 Pro fitness tracker with every purchase of any HUAWEI P40 Series smartphone, while stocks last.

Model	Colour	Configuration	Price	Limited time offer
HUAWEI P40 Pro+	White Ceramic	8 GB RAM + 512 GB ROM	S$1,898	Free HUAWEI Band 4 Pro with every purchase
HUAWEI P40 Pro	Silver Frost Blush Gold Deep Sea Blue	8 GB RAM + 256 GB ROM	S$1,448
HUAWEI P40		8 GB RAM + 128 GB ROM	S$1,048

Huawei’s value smartphone range which includes the HUAWEI nova 7i, HUAWEI Y6p and HUAWEI Y9s will also be having a special promotion from 3 to 23 August 2020.

Customers can enjoy these special deals at all Huawei Concept Stores, Huawei official online stores in Lazada and Shopee, as well as authorised retailers Best Denki, Challenger, COURTS and Harvey Norman.

Model	Usual Price	Special offer (3–23 August)
HUAWEI Y9s	S$348	S$298
HUAWEI Nova 7i	S$388	S$348
HUAWEI Y6p	S$218	S$188

While stocks last.

Huawei is also running a National Day special in Singapore. In celebration of National Day, the AppGallery is releasing new vouchers weekly in the month of August for popular local apps including exclusive discount codes from Golden Village, Shopee and more. The vouchers can be redeemed in AppGallery under ‘Me’ and ‘Rewards’, and applied within the app installed. 

Source: Huawei. This National Day promotion is on till 23 August 2020.

Users stand a chance to win a mystery gift when they download apps listed on the AppGallery Singapore National Day Reminisce: Download & Win campaign page.

Huawei will also be giving away the latest Huawei P40 Pro worth S$1,448 to one lucky winner. Users will be eligible for a Reminisce and Share lucky draw by sharing the campaign Facebook post with their favourite Singaporean moment. Terms and conditions apply.

Hashtag: #dontsaybojio