Etihad Airways, the national airline of the UAE, has implemented new features enhancing its chauffeur services in the UAE.
Effective immediately, customers will be able to book and manage Etihad’s chauffeur services directly through the airline’s upgraded mobile-optimised website without having to call Etihad’s contact centre or a travel agent.
Customers can now book and confirm their chauffeur service up to 12 hours prior to their flight’s departure. The new system, created in partnership with Vxceed Technologies, also allows guests to amend or cancel their chauffeur booking, thereby giving them greater control of their travel requirements.
The new features will enable customers to receive SMS and e-mail confirmation for their scheduled pick-up. Moreover, customers can also connect with their chauffeur prior to being collected.
Jamal Ahmad Al Awadhi, Etihad Airways Head of Guest Experience Commercial, said: “This new service enhancement provides a seamless transportation experience for our guests, and enables them to be in direct contact with their chauffeur at all times.
“It is important that our renowned Etihad experience exists across the entire customer journey, from home to the airport, from the gate to the aircraft, and then upon arrival at their destination.”
The optimised chauffeur service, operated with Mercedes-Benz E-Class luxury sedans, will facilitate timely pick-up and drop-off for customers, and enable them to provide their live feedback after each trip, helping to always ensure the highest level of service in line with customers’ needs.
Future system enhancements will enable Etihad Guest members to use their miles to book a private transfer for themselves within the UAE, irrespective of which cabin class they are travelling in.
Etihad Airways has a strategic partnership with Mercedes-Benz which allows the German-made luxury vehicles to be used for all the airline’s eligible premium customer transfers within the UAE. Mercedes-Benz S-Class vehicles chauffeur Etihad Airways’ First Class guests airside from gate to aircraft and vice versa, if the aircraft is at a remote stand at Abu Dhabi International Airport. A fleet of premier Mercedes-Benz E-Class vehicles chauffeurs all land-side transfers between the airport and the customer’s pick up and drop off points in the UAE.
Showing posts with label Etihad. Show all posts
Showing posts with label Etihad. Show all posts
20 June 2018
10 April 2018
Etihad adds healthier menu options
Etihad Airways,
the national airline of the UAE, has collaborated with the Department
of Health – Abu Dhabi, to introduce Weqaya, a range of healthy food
items, on board its flights and in its lounges in Abu Dhabi.
Weqaya (وقاية), meaning prevention in Arabic, is a programme established by the Department of Health - Abu Dhabi with the aim of encouraging people to eat a healthy and balanced diet to promote good health and wellbeing.
Etihad Airways has begun to offer a number of Weqaya dishes on menus in First and Business Class long-haul and ultra-long haul outbound flights from Abu Dhabi, and First and Business Class lounges in Abu Dhabi International Airport.
Mohammad Al Bulooki, Executive Vice President Commercial, Etihad Airways, said: “Etihad consistently engages with its guests to better understand their needs, and then delivers products and services that exceeds their expectations. The addition of Weqaya menu items further enhances our food and beverage (F&B) offering, and is a testimony to our airline’s commitment to continue to provide premium products to our guests.”
Linda Celestino, VP, Guest Experience & Delivery, added: “As the first airline in the region to achieve Weqaya status, we are both honoured and excited to promote health and wellness not just in Abu Dhabi, but also onboard our flights.”
Dr Omniyat Al Hajeri, Director of Public Health Division, said: "We are working at the Department of Health to increase the availability of healthy food options and promote a culture that embraces healthy eating among all groups in the society across the emirate. Cooperation with Etihad Airways is a demonstration that following a healthy lifestyle is our ultimate goal and our efforts towards 'a healthier Abu Dhabi' knows no boundaries or distances.”
Al Hajeri added: “Our cooperation with Etihad Airways is growing stronger by opening new prospects for broadening our collaboration horizons. Last year we worked together on the implementation of Weqaya Food Specifications, in Etihad Airways restaurants and cafes. With the announcement of healthy meal options being offered on Etihad Airways flights, we take a step closer together towards the wellness and health of our community.”
Explore:
Apply to become a Weqaya healthy food provider
Weqaya (وقاية), meaning prevention in Arabic, is a programme established by the Department of Health - Abu Dhabi with the aim of encouraging people to eat a healthy and balanced diet to promote good health and wellbeing.
Etihad Airways has begun to offer a number of Weqaya dishes on menus in First and Business Class long-haul and ultra-long haul outbound flights from Abu Dhabi, and First and Business Class lounges in Abu Dhabi International Airport.
Mohammad Al Bulooki, Executive Vice President Commercial, Etihad Airways, said: “Etihad consistently engages with its guests to better understand their needs, and then delivers products and services that exceeds their expectations. The addition of Weqaya menu items further enhances our food and beverage (F&B) offering, and is a testimony to our airline’s commitment to continue to provide premium products to our guests.”
Linda Celestino, VP, Guest Experience & Delivery, added: “As the first airline in the region to achieve Weqaya status, we are both honoured and excited to promote health and wellness not just in Abu Dhabi, but also onboard our flights.”
Dr Omniyat Al Hajeri, Director of Public Health Division, said: "We are working at the Department of Health to increase the availability of healthy food options and promote a culture that embraces healthy eating among all groups in the society across the emirate. Cooperation with Etihad Airways is a demonstration that following a healthy lifestyle is our ultimate goal and our efforts towards 'a healthier Abu Dhabi' knows no boundaries or distances.”
Al Hajeri added: “Our cooperation with Etihad Airways is growing stronger by opening new prospects for broadening our collaboration horizons. Last year we worked together on the implementation of Weqaya Food Specifications, in Etihad Airways restaurants and cafes. With the announcement of healthy meal options being offered on Etihad Airways flights, we take a step closer together towards the wellness and health of our community.”
Explore:
Apply to become a Weqaya healthy food provider
10 July 2017
Free stopovers to Etihad Economy Class guests from the Middle East, Africa and Pakistan
Etihad Airways, the national airline of the UAE, will offer one night’s free accommodation at the Radisson Blu hotel on Abu Dhabi’s Yas Island to all guests travelling in Economy Class from the Middle East, Africa and Pakistan, and stopping over in the national capital.
Mohammad Al Bulooki, Etihad Airways Executive VP Commercial, said: “Etihad Airways is delighted to invite guests to experience Abu Dhabi for themselves. The capital of the United Arab Emirates has so much to offer all types of travellers, whether they are after culture, a beach break or sports and adventure.
“As the national airline, Etihad Airways is an integral part of this incredible city and those who transit through Abu Dhabi should be encouraged by us to experience it. This offer is for guests to make time to explore the many attractions Abu Dhabi has to offer during their stopover. The beautiful desert; a visit to the spectacular Sheikh Zayed Grand Mosque – among the world’s biggest; a tour of the many attractions on Yas Island, or sampling the emirate’s world class hotels and restaurants are all part of the Abu Dhabi experience.”
More than 4.4 million guest arrivals were recorded in Abu Dhabi in 2016, proving that the emirate is becoming a favourite hub for stopovers. Guests can enjoy leisure and business attractions, include miles of white sand beaches, theme parks such as Yas Waterworld and Ferrari World, desert safari expeditions, arts and cultural institutions such as Manarat Al Saadiyat, the Formula 1 Etihad Airways Abu Dhabi Grand Prix and its race track, Yas Marina Circuit.
Abu Dhabi also offers a wide range of dining and shopping opportunities. The city spacious high-end shopping malls such as Yas Mall, Abu Dhabi Mall, Marina Mall, and The Galleria.
Etihad Airways has been running stopover programmes since 2011, and offering guests a variety of services including airport meet & assist, transportation, accommodation, tours, and visa processing services.
Interested?
The offer is valid until 15 September 2017.
Mohammad Al Bulooki, Etihad Airways Executive VP Commercial, said: “Etihad Airways is delighted to invite guests to experience Abu Dhabi for themselves. The capital of the United Arab Emirates has so much to offer all types of travellers, whether they are after culture, a beach break or sports and adventure.
“As the national airline, Etihad Airways is an integral part of this incredible city and those who transit through Abu Dhabi should be encouraged by us to experience it. This offer is for guests to make time to explore the many attractions Abu Dhabi has to offer during their stopover. The beautiful desert; a visit to the spectacular Sheikh Zayed Grand Mosque – among the world’s biggest; a tour of the many attractions on Yas Island, or sampling the emirate’s world class hotels and restaurants are all part of the Abu Dhabi experience.”
More than 4.4 million guest arrivals were recorded in Abu Dhabi in 2016, proving that the emirate is becoming a favourite hub for stopovers. Guests can enjoy leisure and business attractions, include miles of white sand beaches, theme parks such as Yas Waterworld and Ferrari World, desert safari expeditions, arts and cultural institutions such as Manarat Al Saadiyat, the Formula 1 Etihad Airways Abu Dhabi Grand Prix and its race track, Yas Marina Circuit.
Abu Dhabi also offers a wide range of dining and shopping opportunities. The city spacious high-end shopping malls such as Yas Mall, Abu Dhabi Mall, Marina Mall, and The Galleria.
Etihad Airways has been running stopover programmes since 2011, and offering guests a variety of services including airport meet & assist, transportation, accommodation, tours, and visa processing services.
Interested?
The offer is valid until 15 September 2017.
posted from Bloggeroid
20 September 2016
Etihad to take over partner Virgin's Sydney-Abu Dhabi slots in 2017
Etihad Airways will add three weekly flights between Abu Dhabi and Sydney to operate a double-daily schedule from 6 February 2017. The morning departure from Abu Dhabi – EY450 – and the afternoon departure from Sydney – EY451 – will increase from four to seven flights per week.
This enhancement to the airline’s Sydney schedule comes with the move by strategic partner Virgin Australia to shift its Australia to Abu Dhabi operations from Sydney to Perth from 9 June 2017. Expanding the codeshare agreement, Etihad Airways will add its EY code to Virgin Australia’s new three weekly Perth-Abu Dhabi flights. The combined impact of the additional Sydney capacity and new codeshare with Virgin Australia is an increase in the UAE flag carrier’s Australian footprint from a total of 42 to 45 weekly flights.
To maintain schedule continuity, Etihad Airways will operate its three new weekly Sydney services at the same timings as Virgin Australia’s current Sydney-Abu Dhabi flights, on which Etihad Airways has placed its EY code since they began in February 2011. Etihad Airways’ Chief Executive Officer, Peter Baumgartner, said: “Australia is a critical part of our network, and we will continue to add capacity in order to meet the growing two-way demand for business and leisure travel.
“The allocation of our newest equipment, the A380 and B787, to all four Australian gateways, and investment of our next-generation product and service offering demonstrate our commitment to this highly competitive market.”
Baumgartner added, “From mid-2017, business and leisure travellers on the Perth route will enjoy the convenience of 10 weekly non-stop flights to our Abu Dhabi hub and seamless connectivity to more than 55 cities across Etihad Airways’ global network.”
The additional Sydney flights will be operated by a three-class Boeing 777-300ER, the aircraft type operating the current EY450/451 pattern. The aircraft is configured with eight seats in First Class, 40 in Business Class and 280 in Economy Class.
Schedule for Abu Dhabi - Sydney, effective 6 February 2017
*All departures and arrivals are listed in local time.
This enhancement to the airline’s Sydney schedule comes with the move by strategic partner Virgin Australia to shift its Australia to Abu Dhabi operations from Sydney to Perth from 9 June 2017. Expanding the codeshare agreement, Etihad Airways will add its EY code to Virgin Australia’s new three weekly Perth-Abu Dhabi flights. The combined impact of the additional Sydney capacity and new codeshare with Virgin Australia is an increase in the UAE flag carrier’s Australian footprint from a total of 42 to 45 weekly flights.
To maintain schedule continuity, Etihad Airways will operate its three new weekly Sydney services at the same timings as Virgin Australia’s current Sydney-Abu Dhabi flights, on which Etihad Airways has placed its EY code since they began in February 2011. Etihad Airways’ Chief Executive Officer, Peter Baumgartner, said: “Australia is a critical part of our network, and we will continue to add capacity in order to meet the growing two-way demand for business and leisure travel.
“The allocation of our newest equipment, the A380 and B787, to all four Australian gateways, and investment of our next-generation product and service offering demonstrate our commitment to this highly competitive market.”
Baumgartner added, “From mid-2017, business and leisure travellers on the Perth route will enjoy the convenience of 10 weekly non-stop flights to our Abu Dhabi hub and seamless connectivity to more than 55 cities across Etihad Airways’ global network.”
The additional Sydney flights will be operated by a three-class Boeing 777-300ER, the aircraft type operating the current EY450/451 pattern. The aircraft is configured with eight seats in First Class, 40 in Business Class and 280 in Economy Class.
Schedule for Abu Dhabi - Sydney, effective 6 February 2017
| Flight no. | Origin | Departs | Destination | Arrives | Aircraft |
| EY454 | Abu Dhabi (AUH) | 10:15pm | Sydney (SYD) | 7:15pm, next day | A380 |
| EY455 | Sydney (SYD) | 9:50pm | Abu Dhabi (AUH) | 5:40am, next day | A380 |
| EY450 | Abu Dhabi (AUH) | 9:25am | Sydney (SYD) | 6:15am, next day1 | B777-300ER |
| EY451 | Sydney (SYD) | 4:20pm | Abu Dhabi (AUH) | 11:55pm | B777-300ER |
*All departures and arrivals are listed in local time.
5 August 2016
Etihad Airways introduces Boeing 787-9 Dreamliner on Abu Dhabi-Shanghai flights
Etihad Airways now flies the Boeing 787-9 Dreamliner to Shanghai from Abu Dhabi. The new Boeing 787-9 Dreamliner features the airline’s next-generation business and economy class cabins, and will operate with 299 seats, 28 in business class and 271 in economy, representing a 14% capacity increase on the route.
Etihad Airways first launched a five-times-a-week two-class Airbus A330-200 services to Shanghai in March 2012. Peter Baumgartner, CEO, Etihad Airways, said: “Since launching flights between Shanghai and Abu Dhabi four years ago, we have experienced first-hand the huge growth of China’s outbound tourism market and enjoyed strong demand from both business and leisure travellers.
“The decision to upgrade to the Boeing 787 reflects the importance of Shanghai and China to the airline. Shanghai is a modern metropolis and a global economic, financial, trading and shipping centre, which underlines its importance within Etihad Airways’ global network and supports the introduction of the new aircraft.”
China recently surpassed the US as the biggest business travel market in the world, according to the Global Business Travel Association, representing US$291.2 billion spending on business travel in 2015. The Dreamliner will assist Etihad Airways’ growing reputation amongst the business community in China, with the aircraft specifically catering to the long-haul business market.
The airline’s world-renowned guest experience begins well before departure and lasts long after arrival. For example, its chauffeur service is available in over 30 cities globally including Beijing and Shanghai. At Terminal 3 in Abu Dhabi International Airport, guests pass through a dedicated premium check-in facility into the luxury of an exclusive Business Class Lounge, while a new flagship First Class Lounge & Spa opened at the end of May for first class guests and eligible Etihad Airways Partners (EAP) Platinum Frequent Flyers.
On the aircraft, the Business Studios offer direct aisle access, a fully-flat bed of up to 80.5" long, and an increase of 20% in personal space. Upholstered in Poltrona Frau leather, the Business Studio is equipped with an in-seat massage and pneumatic cushion control system which enables guests to adjust the firmness and comfort of their seat. Each Business Studio has an 18" personal touch-screen TV with noise-cancelling headsets.
Business guests also have access to three choices of main course on the menu, with a dine-on-demand option for travellers who wish to choose when to eat. Each business guest also receives a customised Etihad Airways LUXE amenity kit, inspired by some of the iconic cities on the airline’s extensive global network. Passengers on board have access to a dedicated food and beverage manager and a multinational crew.
For inflight entertainment, Etihad Airways currently operates the latest Panasonic eX3 IFE system on its flagship fleet of Boeing 787s and Airbus A380s. Guests can also enjoy mobile connectivity, access to onboard Wi-Fi and seven satellite channels of live TV on many aircraft.
The airline’s Smart Seats in economy provide enhanced comfort with a unique ‘fixed wing’ headrest, adjustable lumbar support, a seat width of approximately 19" and an 11.1” personal TV monitor on each seat. The aircraft has been designed for optimum long-haul travel with enhancements including humidity controls while air pressure levels are set to ensure a smoother flight allowing guests to arrive feeling fresher on arrival.
Shanghai is the seventh destination in the world to be served by Etihad Airways’ B787-9 Dreamliner aircraft, with the aircraft also deployed to Perth and Brisbane in Australia, and Singapore in Asia. With a further 62 Boeing 787 Dreamliners scheduled for delivery over the next few years, the aircraft is to become the mainstay of Etihad Airways’ long-haul fleet.
Daily flight schedule for Abu Dhabi-Shanghai:
EY862 departs Abu Dhabi (AUH) 10:25pm and arrives Shanghai (PVG) at 11:10am the next day
EY867 departs Shanghai (PVG) 12:30am and arrives Abu Dhabi (AUH) at 6:15am
*All departures and arrivals are listed in local time.
Etihad Airways first launched a five-times-a-week two-class Airbus A330-200 services to Shanghai in March 2012. Peter Baumgartner, CEO, Etihad Airways, said: “Since launching flights between Shanghai and Abu Dhabi four years ago, we have experienced first-hand the huge growth of China’s outbound tourism market and enjoyed strong demand from both business and leisure travellers.
“The decision to upgrade to the Boeing 787 reflects the importance of Shanghai and China to the airline. Shanghai is a modern metropolis and a global economic, financial, trading and shipping centre, which underlines its importance within Etihad Airways’ global network and supports the introduction of the new aircraft.”
China recently surpassed the US as the biggest business travel market in the world, according to the Global Business Travel Association, representing US$291.2 billion spending on business travel in 2015. The Dreamliner will assist Etihad Airways’ growing reputation amongst the business community in China, with the aircraft specifically catering to the long-haul business market.
The airline’s world-renowned guest experience begins well before departure and lasts long after arrival. For example, its chauffeur service is available in over 30 cities globally including Beijing and Shanghai. At Terminal 3 in Abu Dhabi International Airport, guests pass through a dedicated premium check-in facility into the luxury of an exclusive Business Class Lounge, while a new flagship First Class Lounge & Spa opened at the end of May for first class guests and eligible Etihad Airways Partners (EAP) Platinum Frequent Flyers.
On the aircraft, the Business Studios offer direct aisle access, a fully-flat bed of up to 80.5" long, and an increase of 20% in personal space. Upholstered in Poltrona Frau leather, the Business Studio is equipped with an in-seat massage and pneumatic cushion control system which enables guests to adjust the firmness and comfort of their seat. Each Business Studio has an 18" personal touch-screen TV with noise-cancelling headsets.
Business guests also have access to three choices of main course on the menu, with a dine-on-demand option for travellers who wish to choose when to eat. Each business guest also receives a customised Etihad Airways LUXE amenity kit, inspired by some of the iconic cities on the airline’s extensive global network. Passengers on board have access to a dedicated food and beverage manager and a multinational crew.
For inflight entertainment, Etihad Airways currently operates the latest Panasonic eX3 IFE system on its flagship fleet of Boeing 787s and Airbus A380s. Guests can also enjoy mobile connectivity, access to onboard Wi-Fi and seven satellite channels of live TV on many aircraft.
The airline’s Smart Seats in economy provide enhanced comfort with a unique ‘fixed wing’ headrest, adjustable lumbar support, a seat width of approximately 19" and an 11.1” personal TV monitor on each seat. The aircraft has been designed for optimum long-haul travel with enhancements including humidity controls while air pressure levels are set to ensure a smoother flight allowing guests to arrive feeling fresher on arrival.
Shanghai is the seventh destination in the world to be served by Etihad Airways’ B787-9 Dreamliner aircraft, with the aircraft also deployed to Perth and Brisbane in Australia, and Singapore in Asia. With a further 62 Boeing 787 Dreamliners scheduled for delivery over the next few years, the aircraft is to become the mainstay of Etihad Airways’ long-haul fleet.
Daily flight schedule for Abu Dhabi-Shanghai:
EY862 departs Abu Dhabi (AUH) 10:25pm and arrives Shanghai (PVG) at 11:10am the next day
EY867 departs Shanghai (PVG) 12:30am and arrives Abu Dhabi (AUH) at 6:15am
*All departures and arrivals are listed in local time.
13 June 2016
Etihad Airways launches additional flights on Abu Dhabi-Doha route
Etihad Airways is celebrating 10 years of flying to Qatar this year by launching nine additional weekly flights on the Abu Dhabi-Doha route, reinforcing its commitment to one of the airline’s key markets in the Gulf.
Effective 1 August 2016, the national airline of the UAE will increase weekly frequency to Qatar’s capital city to 37 services. The new daily morning flights as well as the early evening departures on Thursdays and Saturdays provide more flexibility and greater convenience and have been timed to cater to the needs of business travellers both in Abu Dhabi and Doha.
The extra frequencies will provide travellers to and from Doha with greater choice and travel options on Etihad Airways’ network across the Middle East, Europe, Africa, Asia, Indian Subcontinent and North America. The new services are also timed to coincide with the peak summer (roughly Q2 to Q3) travel months.
Since the Doha route was launched in 2006, Etihad Airways has steadily increased frequency to meet demand, and to offer more connectivity to the growing number of global destinations served from its Abu Dhabi hub.
Daniel Barranger, Etihad Airways Senior Vice President Global Sales, said: “Qatar is a key market for Etihad Airways. Since 2006, we have progressively developed the Abu Dhabi-Doha route to four daily flights, and what better way to celebrate our 10th anniversary linking the two capital cities than by upgrading this important route with nine new flights each week, further demonstrating our commitment to the Doha market.
“With an improved schedule to and from Doha, greater network reach and more connectivity, we look forward to giving our guests increased choice and access to even more destinations we fly to via our Abu Dhabi hub.”
New flights in the Daily flight schedule between Abu Dhabi and Doha, effective 1 August 2016. All departures and arrivals are listed in local time.
Interested?
Effective 1 August 2016, the national airline of the UAE will increase weekly frequency to Qatar’s capital city to 37 services. The new daily morning flights as well as the early evening departures on Thursdays and Saturdays provide more flexibility and greater convenience and have been timed to cater to the needs of business travellers both in Abu Dhabi and Doha.
The extra frequencies will provide travellers to and from Doha with greater choice and travel options on Etihad Airways’ network across the Middle East, Europe, Africa, Asia, Indian Subcontinent and North America. The new services are also timed to coincide with the peak summer (roughly Q2 to Q3) travel months.
Since the Doha route was launched in 2006, Etihad Airways has steadily increased frequency to meet demand, and to offer more connectivity to the growing number of global destinations served from its Abu Dhabi hub.
Daniel Barranger, Etihad Airways Senior Vice President Global Sales, said: “Qatar is a key market for Etihad Airways. Since 2006, we have progressively developed the Abu Dhabi-Doha route to four daily flights, and what better way to celebrate our 10th anniversary linking the two capital cities than by upgrading this important route with nine new flights each week, further demonstrating our commitment to the Doha market.
“With an improved schedule to and from Doha, greater network reach and more connectivity, we look forward to giving our guests increased choice and access to even more destinations we fly to via our Abu Dhabi hub.”
New flights in the Daily flight schedule between Abu Dhabi and Doha, effective 1 August 2016. All departures and arrivals are listed in local time.
| Flight | Origin | Destination | Depart | Arrive | Aircraft | Frequency |
| EY 399 | Abu Dhabi | Doha | 2:50 | 2:55 | A320 | Daily |
| EY 390 | Doha | Abu Dhabi | 4:00 | 6:15 | A320 | Daily |
| EY 331 | Abu Dhabi | Doha | 7:45 | 7:50 | A320 | Daily |
| EY 332 | Doha | Abu Dhabi | 8:50 | 11:05 | A320 | Daily |
| EY 393 | Abu Dhabi | Doha | 8:45 | 8:50 | A321 | Daily |
| EY 394 | Doha | Abu Dhabi | 9:55 | 12:10 | A321 | Daily |
| EY 395 | Abu Dhabi | Doha | 15:30 | 15:35 | A321 | Daily |
| EY 396 | Doha | Abu Dhabi | 16:45 | 19:00 | A321 | Daily |
| EY 353 | Abu Dhabi | Doha | 17:30 | 17:35 | A320 | Thursday & Saturday |
| EY 354 | Doha | Abu Dhabi | 18:35 | 20:50 | A320 | Thursday & Saturday |
| EY 391 | Abu Dhabi | Doha | 21:35 | 21:40 | A320 | Daily |
| EY 398 | Doha | Abu Dhabi | 22:50 | 1:05 | A320 | Daily |
All fares are bookable online, through any Etihad Airways’ reservation office or through a local travel agent.
4 June 2016
Etihad brings the Dreamliner to Perth
- Travellers will experience next-generation cabins
- Flying Nannies and Food and Beverage Managers offer innovative hospitality services inflight
- A 27% increase in Business Class capacity on the Perth-Abu Dhabi route
Etihad Airways has introduced Boeing 787-9 Dreamliners to Perth, Australia. Guests on the Dreamliner enjoy the industry’s largest windows; air that is cleaner, more humid and at a higher pressure for better comfort; large overhead stowage bins, soothing LED lighting; and technology to sense and counter turbulence for a smoother ride.
Etihad Airways flight EY486 took off from Abu Dhabi at 10.30pm on 1 June and arrived in the Western Australian capital at 1:50pm on 2 June, where it was welcomed by a water cannon salute. The return flight, EY487, will depart Perth in the evening at 5pm and arrive in Abu Dhabi at 12:25am the next day.
With 299 seats, the B787-9 Dreamliner delivers 14% more capacity than the Airbus A330-200 it replaces. In the high-demand Business Class cabin, it offers 27% more seats. Etihad Airways launched daily two-class Airbus A330-200 services to Perth in July 2014.
Etihad Airways Senior Vice President of Marketing, Shane O’Hare, said the decision to upgrade to the Dreamliner reflected the importance of Western Australia to Etihad Airways. “Since launching flights between Perth and Abu Dhabi two years ago we have enjoyed strong two-way demand from business and leisure travellers on the route.
"The Dreamliner, which adds 518 weekly seats to the route, gives us the extra capacity needed to meet this ever-increasing demand. It also enables our guests to experience the luxury, comfort and hospitality for which Etihad Airways is world-renowned.
“Our Dreamliners, with ground-breaking innovations in all cabins, have raised the passenger experience bar, setting the benchmark in world aviation for superior comfort, entertainment, inflight connectivity, and service.”
The Etihad Airways B787-9 Dreamliner features 28 Business Studios and 271 Economy Smart Seats. The onboard décor and lighting have been inspired by contemporary modern Arabian design, complementing the airline’s Facets of Abu Dhabi livery.
The 28 Business Studios offer direct aisle access, a fully flat bed of up to 80.5" long, and an increase of 20% in personal space. Upholstered in fine Poltrona Frau leather, the Business Studio is equipped with an in-seat massage and pneumatic cushion control system which enables guests to adjust the firmness and comfort of their seat. Each Business Studio has an 18" personal touch-screen TV with noise-cancelling headsets.
The 271 Economy Smart Seats provide enhanced comfort with a unique ‘fixed wing’ headrest on each seat, adjustable lumbar support, a seat width of approximately 19", and an 11.1” personal TV monitor.
The Dreamliner fleet features the latest Panasonic eX3 entertainment system which provides more than 750 hours of on-demand entertainment including seven live TV channels, improved gaming and high definition screens across all cabins. The aircraft has full mobile and Wi-Fi service, with USB and power points at every seat.
The airline’s world-renowned hospitality offering includes innovative services such as Flying Nannies and onboard Food and Beverage Managers. A Flying Nanny, trained by Norland College in the UK, is on board every B787-9 Dreamliner flight to provide assistance to families travelling with young children. Food and Beverage Managers, handpicked from the world’s top hotels and restaurants, guide guests in Business Class through the extensive ala carte and dine-anytime options.
“Our Dreamliners, with ground-breaking innovations in all cabins, have raised the passenger experience bar, setting the benchmark in world aviation for superior comfort, entertainment, inflight connectivity, and service.”
The Etihad Airways B787-9 Dreamliner features 28 Business Studios and 271 Economy Smart Seats. The onboard décor and lighting have been inspired by contemporary modern Arabian design, complementing the airline’s Facets of Abu Dhabi livery.
The 28 Business Studios offer direct aisle access, a fully flat bed of up to 80.5" long, and an increase of 20% in personal space. Upholstered in fine Poltrona Frau leather, the Business Studio is equipped with an in-seat massage and pneumatic cushion control system which enables guests to adjust the firmness and comfort of their seat. Each Business Studio has an 18" personal touch-screen TV with noise-cancelling headsets.
The 271 Economy Smart Seats provide enhanced comfort with a unique ‘fixed wing’ headrest on each seat, adjustable lumbar support, a seat width of approximately 19", and an 11.1” personal TV monitor.
The Dreamliner fleet features the latest Panasonic eX3 entertainment system which provides more than 750 hours of on-demand entertainment including seven live TV channels, improved gaming and high definition screens across all cabins. The aircraft has full mobile and Wi-Fi service, with USB and power points at every seat.
The airline’s world-renowned hospitality offering includes innovative services such as Flying Nannies and onboard Food and Beverage Managers. A Flying Nanny, trained by Norland College in the UK, is on board every B787-9 Dreamliner flight to provide assistance to families travelling with young children. Food and Beverage Managers, handpicked from the world’s top hotels and restaurants, guide guests in Business Class through the extensive ala carte and dine-anytime options.
Etihad Airways uniquely offers travellers from Western Australia the convenience of US Customs and Border Protection at Abu Dhabi Airport. This facility, exclusive to Etihad Airways in the Gulf region, allows guests to complete immigration, customs and security clearance procedures for the US while in transit at Abu Dhabi – avoiding lengthy queues upon arrival at US airports.
Beyond Perth, Etihad Airways offers connections to eight towns and cities in Western Australia in conjunction with codeshare partner Virgin Australia. The partnership enables guests to connect to Etihad Airways’ global network from Broome, Geraldton, Kalgoorlie-Boulder, Kununurra, Karratha, Paraburdoo, Port Hedland and Newman.
In addition to the WA capital, Etihad Airways serves Sydney with double daily flights, in conjunction with Virgin Australia; double daily flights to Melbourne; and daily services to Brisbane.
Perth is the second Australian city to be served by Etihad Airways’ B787-9 Dreamliner aircraft; Brisbane was the first in June 2015. In Asia, the Dreamliner is also deployed to Singapore. Services will commence to Istanbul and Shanghai in coming months.
3 June 2016
Etihad Airways adds Melbourne as an A380 destination
Etihad Airways has begun a new era of luxury travel on the Melbourne-Abu Dhabi route with the inclusion of Melbourne as one of Etihad Airways’ expanding network of A380 destinations. The flagship superjumbo will operate one of the airline’s double daily flights between Melbourne and Abu Dhabi. It will replace one of the three-class Boeing 777-300ER aircraft currently deployed on the route.
Etihad Airways Senior Vice President of Marketing, Shane O’Hare, said: “With Melbourne joining our A380 network, Australia is the only country in our global network with daily A380 services to two cities – Melbourne and Sydney.
“Deploying our latest technology aircraft and class-leading product and service to Australia recognises its importance to our business and the strong demand from Australian travellers for premium travel experiences. From the product and service innovations in every cabin to our inspired approach to hospitality, the Etihad Airways A380 offers touches of luxury to every guest and sets the benchmark for inflight comfort, entertainment, connectivity and service."
The A380 will increase the total number of two-way seats on the Melbourne-Abu Dhabi route by 26%, to more than 11,500 seats per week. O’Hare said this would ease the capacity constraints on the Melbourne-Abu Dhabi, particularly for business and premium leisure travel.
“Our Abu Dhabi to Melbourne services generate very high seat load factors year-round. The A380, with 70 seats in business class, enables us to better meet the demand we have for our premium cabins and will boost our market share of this important segment,” he said.
Lyell Strambi, CEO Melbourne Airport, said: “Our partnership with Etihad continues to go from strength to strength since the airline’s arrival to Melbourne Airport in 2009. Last year we were thrilled by the introduction of a second daily service between Melbourne and Abu Dhabi and a new Premium Lounge opened at Melbourne Airport last month. Now, capacity has been increased again with the upgauge to an A380, replacing one of the airline’s daily 777 services.
“Entrenched in Melbourne life, particularly in our sporting culture, Etihad’s name looms large over our city’s second biggest stadium and the airline is the principal partner of the Melbourne City Football Club.”
“The Melbourne to Abu Dhabi route is an important connector for Victorians to Europe with this market already experiencing considerable growth since Etihad’s second daily service commenced last August. The arrival of Etihad’s A380 is a great show of commitment to Melbourne and Victoria by this important airline partner and plays an important part in meeting our expected growth in passenger numbers.”
Etihad Airways’ A380 carries 496 passengers in a four-class configuration: The Residence, First Apartments, Business Studios and Economy Smart Seats. It offers an unprecedented level of luxury, space and privacy in the most highly customised cabin interior in commercial aviation.
The Residence is the world’s first three-room private suite on a commercial aircraft, unique to Etihad Airways. Measuring 125 sq ft, it is located on the forward upper deck of the A380 and is available for single or double occupancy. Features include a living room, separate ensuite shower room and a double bedroom. It has a large 32” LCD monitor in the living room and a separate 24” version in the bedroom.
Its exclusive hospitality offering includes a personal Butler, trained at the world-renowned Savoy Butler Academy in London and dedicated to meeting the needs of discerning guests. An onboard Chef complements the Butler service, offering a bespoke, made-to-order dining experience.
There are nine First Apartments in First Class. These private living spaces feature a reclining lounge chair and an ottoman, upholstered in Poltrona Frau leather. The ottoman opens up to become a separate 80.5” long fully flat bed. In addition, each First Apartment has a 24” LCD TV monitor, a chilled mini bar and personal vanity unit. A fully equipped shower room is available for the exclusive use of First Apartment guests.
Seventy Business Studios are located on the upper deck of the A380, all offering direct aisle access, a fully flat bed of up to 80.5” long, and an increase of 20% in personal space. Upholstered in Poltrona Frau leather, the Business Studio is equipped with an in-seat massage and a pneumatic cushion control system.
The Lobby, a luxurious lounge located between the First Class and Business Class cabins, features two comfortable leather sofas and a staffed bar serving a selection of snacks and refreshments.
The main deck features 415 Economy Smart Seats, which provide enhanced comfort with a unique ‘fixed wing’ headrest on each seat, adjustable lumbar support, a seat width of approximately 19”, and an 11.1” personal TV monitor.
Guests in all cabins enjoy the latest Panasonic eX3 entertainment system with more than 750 hours of on-demand entertainment, live TV news and sport channels, improved gaming, and high definition screens across all cabins. The A380 has full mobile and Wi-Fi service, with USB and power points at every seat.
The airline’s world-renowned hospitality offering includes innovative services such as Food and Beverage Managers, handpicked from the world’s top hotels and restaurants, to guide guests in Business Class through the ala carte and dine-anytime options and provide recommendations on the ideal beverage to accompany their meal choice.
The commencement of A380 services to Melbourne complements the airline’s recently-opened Premium Lounge at Melbourne Airport. The 800m2 space, with the ambience of a sophisticated restaurant and bar, is the airline’s largest airport lounge outside its Abu Dhabi home base. It also features a separate private lounge for the exclusive use of guests travelling in The Residence.
The Abu Dhabi-based airline has strong ties to the city of Melbourne and the state of Victoria through partnerships with Etihad Stadium, Melbourne City Football Club, Sport Australia Hall of Fame, Melbourne Recital Centre and the Islamic Museum of Australia.
Within Australia and to New Zealand, Etihad Airways codeshares on Virgin Australia and Air New Zealand flights from Melbourne to Adelaide, Auckland, Brisbane, Cairns, Canberra, Christchurch, Coffs Harbour, Darwin, Gold Coast, Hamilton Island, Hobart, Kalgoorlie, Launceston, Mildura, Newcastle, Perth, Queenstown, Sunshine Coast, Sydney, and Wellington.
Interested?
Flights to and from Melbourne can be booked with a travel agent, Etihad Airways Contact Centre or at etihad.com. A round trip fare for The Residence between Melbourne and Abu Dhabi is A$70,900 plus applicable taxes, and between Melbourne and London A$111,200 plus applicable taxes.
- Brings The Residence and next-generation cabins to the route
- A Butler, Inflight Chef, Flying Nanny and Food and Beverage Managers offer innovative hospitality services inflight
Etihad Airways Senior Vice President of Marketing, Shane O’Hare, said: “With Melbourne joining our A380 network, Australia is the only country in our global network with daily A380 services to two cities – Melbourne and Sydney.
“Deploying our latest technology aircraft and class-leading product and service to Australia recognises its importance to our business and the strong demand from Australian travellers for premium travel experiences. From the product and service innovations in every cabin to our inspired approach to hospitality, the Etihad Airways A380 offers touches of luxury to every guest and sets the benchmark for inflight comfort, entertainment, connectivity and service."
The A380 will increase the total number of two-way seats on the Melbourne-Abu Dhabi route by 26%, to more than 11,500 seats per week. O’Hare said this would ease the capacity constraints on the Melbourne-Abu Dhabi, particularly for business and premium leisure travel.
“Our Abu Dhabi to Melbourne services generate very high seat load factors year-round. The A380, with 70 seats in business class, enables us to better meet the demand we have for our premium cabins and will boost our market share of this important segment,” he said.
Lyell Strambi, CEO Melbourne Airport, said: “Our partnership with Etihad continues to go from strength to strength since the airline’s arrival to Melbourne Airport in 2009. Last year we were thrilled by the introduction of a second daily service between Melbourne and Abu Dhabi and a new Premium Lounge opened at Melbourne Airport last month. Now, capacity has been increased again with the upgauge to an A380, replacing one of the airline’s daily 777 services.
“Entrenched in Melbourne life, particularly in our sporting culture, Etihad’s name looms large over our city’s second biggest stadium and the airline is the principal partner of the Melbourne City Football Club.”
“The Melbourne to Abu Dhabi route is an important connector for Victorians to Europe with this market already experiencing considerable growth since Etihad’s second daily service commenced last August. The arrival of Etihad’s A380 is a great show of commitment to Melbourne and Victoria by this important airline partner and plays an important part in meeting our expected growth in passenger numbers.”
Etihad Airways’ A380 carries 496 passengers in a four-class configuration: The Residence, First Apartments, Business Studios and Economy Smart Seats. It offers an unprecedented level of luxury, space and privacy in the most highly customised cabin interior in commercial aviation.
The Residence is the world’s first three-room private suite on a commercial aircraft, unique to Etihad Airways. Measuring 125 sq ft, it is located on the forward upper deck of the A380 and is available for single or double occupancy. Features include a living room, separate ensuite shower room and a double bedroom. It has a large 32” LCD monitor in the living room and a separate 24” version in the bedroom.
Its exclusive hospitality offering includes a personal Butler, trained at the world-renowned Savoy Butler Academy in London and dedicated to meeting the needs of discerning guests. An onboard Chef complements the Butler service, offering a bespoke, made-to-order dining experience.
There are nine First Apartments in First Class. These private living spaces feature a reclining lounge chair and an ottoman, upholstered in Poltrona Frau leather. The ottoman opens up to become a separate 80.5” long fully flat bed. In addition, each First Apartment has a 24” LCD TV monitor, a chilled mini bar and personal vanity unit. A fully equipped shower room is available for the exclusive use of First Apartment guests.
Seventy Business Studios are located on the upper deck of the A380, all offering direct aisle access, a fully flat bed of up to 80.5” long, and an increase of 20% in personal space. Upholstered in Poltrona Frau leather, the Business Studio is equipped with an in-seat massage and a pneumatic cushion control system.
The Lobby, a luxurious lounge located between the First Class and Business Class cabins, features two comfortable leather sofas and a staffed bar serving a selection of snacks and refreshments.
The main deck features 415 Economy Smart Seats, which provide enhanced comfort with a unique ‘fixed wing’ headrest on each seat, adjustable lumbar support, a seat width of approximately 19”, and an 11.1” personal TV monitor.
Guests in all cabins enjoy the latest Panasonic eX3 entertainment system with more than 750 hours of on-demand entertainment, live TV news and sport channels, improved gaming, and high definition screens across all cabins. The A380 has full mobile and Wi-Fi service, with USB and power points at every seat.
The airline’s world-renowned hospitality offering includes innovative services such as Food and Beverage Managers, handpicked from the world’s top hotels and restaurants, to guide guests in Business Class through the ala carte and dine-anytime options and provide recommendations on the ideal beverage to accompany their meal choice.
The commencement of A380 services to Melbourne complements the airline’s recently-opened Premium Lounge at Melbourne Airport. The 800m2 space, with the ambience of a sophisticated restaurant and bar, is the airline’s largest airport lounge outside its Abu Dhabi home base. It also features a separate private lounge for the exclusive use of guests travelling in The Residence.
The Abu Dhabi-based airline has strong ties to the city of Melbourne and the state of Victoria through partnerships with Etihad Stadium, Melbourne City Football Club, Sport Australia Hall of Fame, Melbourne Recital Centre and the Islamic Museum of Australia.
Within Australia and to New Zealand, Etihad Airways codeshares on Virgin Australia and Air New Zealand flights from Melbourne to Adelaide, Auckland, Brisbane, Cairns, Canberra, Christchurch, Coffs Harbour, Darwin, Gold Coast, Hamilton Island, Hobart, Kalgoorlie, Launceston, Mildura, Newcastle, Perth, Queenstown, Sunshine Coast, Sydney, and Wellington.
Interested?
Flights to and from Melbourne can be booked with a travel agent, Etihad Airways Contact Centre or at etihad.com. A round trip fare for The Residence between Melbourne and Abu Dhabi is A$70,900 plus applicable taxes, and between Melbourne and London A$111,200 plus applicable taxes.
31 May 2016
Etihad Airways opens Abu Dhabi First Class Lounge & Spa
Etihad Airways has opened its new flagship First Class Lounge & Spa at Abu Dhabi International Airport’s Terminal 3. The space showcases the airline’s commitment to providing unparallelled and aspirational hospitality experiences.
Inspired by the world’s most prestigious hotels, private members’ clubs and fine dining establishments, the lounge is an ultra-exclusive lifestyle environment with unrivalled design, style and comfort, world class dining, and bespoke beauty and relaxation services.
The lounge features 16 unique zones designed to ensure that guests can relax, re-energise and be entertained in total luxury before boarding their flight. An àla carte restaurant, fitness room, Six Senses Spa, Style & Shave barbers, nail bar, TV room, secluded relaxation room, prayer room and children’s play room are part of the facilities.
Peter Baumgartner, Etihad Airways’ Chief Executive Officer, said: “Our new First Class Lounge & Spa is the jewel in the crown of our new lounge offerings worldwide and represents the best of our home city of Abu Dhabi. It is a showcase of intelligent product design, innovation, and superlative hospitality and service. This is not just a lounge but the ultimate airline hospitality experience and one which perfectly mirrors Etihad Airways’ evolution into the best airline in the world.
“Continuing our journey of innovation, this new dedicated First Class environment demonstrates our on-going commitment to developing world-class products as we continue to reimagine travel.”
Measuring just under 1,700 m², and boasting expansive views of the airport, the new facility is open round-the-clock for the exclusive use of guests of The Residence, Etihad First Class, Etihad Guest Exclusive, Etihad Guest Platinum members (plus one guest), Etihad Airways Partner (EAP) airline First Class guests, EAP ‘Invitation only’ members (plus two guests) and EAP equivalent Platinum members (plus one guest).
Shane O’Hare, Etihad Airways’ Senior Vice President Marketing, said: “We are reimagining service and hospitality. Whilst this physical environment is truly remarkable, we have placed special emphasis on creating an aspirational luxury lifestyle space in line with our legendary inflight service offering. The result is the finest airline lounge and spa experience in the world.”
Guests of The Residence enjoy the exclusivity of their own private space discreetly located adjacent to the main lounge entrance. The secluded area boasts a dedicated Savoy-trained Butler, custom-made Poltrona Frau Italian leather armchairs and sofas, its own shower room stocked with a range of Acqua di Parma products, a prayer room, and private dining.
Guests of the First Class Lounge & Spa will be attended to by a number of expertly trained staff - all of whom have undergone a rigorous selection process. The lounge features a General Manager, Concierge, Maître d’Hotel, Savoy-trained Butlers, chefs and mixologists among its highly trained lounge team.
The Executive Chef brings with him immense experience from a long career with leading hotel brands including Ritz Carlton, Shangri-La, and Intercontinental. His team of skilled Sous Chefs, Demi Chefs, and Chef de Partie create superior haute cuisine dining served at an àla carte dining area. Menus are changed frequently and feature a choice of Arabian, Indian and international cuisine made to order at any time of day. The kitchen prepares all dining in-house using the freshest, locally sourced, seasonal produce. Guests will also be able to experience a unique five-course Emirati tasting menu, developed by chefs from Mezlai at the prestigious Emirates Palace Hotel in Abu Dhabi. A casual dining and bar snack menu is also provided.
A bespoke cocktail menu has been specially developed in partnership with leading London-based beverage consultancy Fluid Movement. The signature mocktail drink is the Abu Dhabi, which uses Middle-Eastern flavours such as aromatic cold brew coffee infused with cardamom and sprayed with delicate rose water. Everything on the menu is one-of-a-kind and named after Etihad’s leading destinations including New York, Melbourne, Shanghai, Paris, Mumbai, Sydney and London. Using ingredients inspired by these cities, beverages are hand-created by specially trained mixologists, using syrups and garnishes such as candy floss and dehydrated rhubarb.
The Six Senses Spa comprises three treatment rooms with shower facilities. First Class guests can enjoy a complimentary treatment, while guests in The Residence are offered two complimentary treatments.
In keeping with a focus on health and wellbeing, the Relax & Recline area features a large video wall made up of 27 individual screens, soothing sound and lighting, and is furnished with six Poltona Frau leather recliners. The fitness room is equipped with state-of-the-art Technogym treadmills and cross trainers, and male and female washrooms and showers.
The Style & Shave area is staffed by barbers offering a series of hair and shave services, including one complimentary express treatment and a shoe shine service. The nail bar provides hair and nail services, including nail art, and one complimentary express treatment.
HE Eng. Mohamed Mubarak Al Mazrouei, Chief Executive Officer of Abu Dhabi Airports, said: “We are delighted to support Etihad Airways with the launch of their First Class Lounge at Abu Dhabi International Airport. This new facility will offer guests a truly exclusive and premium experience, and is a reflection of the continued commitment by the airline and the airport to offer the best possible services to passengers flying through the UAE capital.”
From an interior design perspective, the principles of style, space and serenity are complemented by Etihad Airways’ distinctive Facets of Abu Dhabi branding. With its geometric patterns and colour palette inspired by the UAE landscape, it is the ultimate expression of 21st century Arabian modernism.
The new facility adds to the airline’s expanding collection of 14 Premium Lounges including one recently launched in Melbourne and Premium Lounges in Abu Dhabi (Terminals 1 and 3) and in Sydney. At Abu Dhabi Airport, Etihad Airways also operates a dedicated Premium Lounge within the unique US Preclearance facility, and a Premium Arrivals Lounge.
Inspired by the world’s most prestigious hotels, private members’ clubs and fine dining establishments, the lounge is an ultra-exclusive lifestyle environment with unrivalled design, style and comfort, world class dining, and bespoke beauty and relaxation services.
The lounge features 16 unique zones designed to ensure that guests can relax, re-energise and be entertained in total luxury before boarding their flight. An àla carte restaurant, fitness room, Six Senses Spa, Style & Shave barbers, nail bar, TV room, secluded relaxation room, prayer room and children’s play room are part of the facilities.
Peter Baumgartner, Etihad Airways’ Chief Executive Officer, said: “Our new First Class Lounge & Spa is the jewel in the crown of our new lounge offerings worldwide and represents the best of our home city of Abu Dhabi. It is a showcase of intelligent product design, innovation, and superlative hospitality and service. This is not just a lounge but the ultimate airline hospitality experience and one which perfectly mirrors Etihad Airways’ evolution into the best airline in the world.
“Continuing our journey of innovation, this new dedicated First Class environment demonstrates our on-going commitment to developing world-class products as we continue to reimagine travel.”
Measuring just under 1,700 m², and boasting expansive views of the airport, the new facility is open round-the-clock for the exclusive use of guests of The Residence, Etihad First Class, Etihad Guest Exclusive, Etihad Guest Platinum members (plus one guest), Etihad Airways Partner (EAP) airline First Class guests, EAP ‘Invitation only’ members (plus two guests) and EAP equivalent Platinum members (plus one guest).
Shane O’Hare, Etihad Airways’ Senior Vice President Marketing, said: “We are reimagining service and hospitality. Whilst this physical environment is truly remarkable, we have placed special emphasis on creating an aspirational luxury lifestyle space in line with our legendary inflight service offering. The result is the finest airline lounge and spa experience in the world.”
Guests of The Residence enjoy the exclusivity of their own private space discreetly located adjacent to the main lounge entrance. The secluded area boasts a dedicated Savoy-trained Butler, custom-made Poltrona Frau Italian leather armchairs and sofas, its own shower room stocked with a range of Acqua di Parma products, a prayer room, and private dining.
Guests of the First Class Lounge & Spa will be attended to by a number of expertly trained staff - all of whom have undergone a rigorous selection process. The lounge features a General Manager, Concierge, Maître d’Hotel, Savoy-trained Butlers, chefs and mixologists among its highly trained lounge team.
The Executive Chef brings with him immense experience from a long career with leading hotel brands including Ritz Carlton, Shangri-La, and Intercontinental. His team of skilled Sous Chefs, Demi Chefs, and Chef de Partie create superior haute cuisine dining served at an àla carte dining area. Menus are changed frequently and feature a choice of Arabian, Indian and international cuisine made to order at any time of day. The kitchen prepares all dining in-house using the freshest, locally sourced, seasonal produce. Guests will also be able to experience a unique five-course Emirati tasting menu, developed by chefs from Mezlai at the prestigious Emirates Palace Hotel in Abu Dhabi. A casual dining and bar snack menu is also provided.
A bespoke cocktail menu has been specially developed in partnership with leading London-based beverage consultancy Fluid Movement. The signature mocktail drink is the Abu Dhabi, which uses Middle-Eastern flavours such as aromatic cold brew coffee infused with cardamom and sprayed with delicate rose water. Everything on the menu is one-of-a-kind and named after Etihad’s leading destinations including New York, Melbourne, Shanghai, Paris, Mumbai, Sydney and London. Using ingredients inspired by these cities, beverages are hand-created by specially trained mixologists, using syrups and garnishes such as candy floss and dehydrated rhubarb.
The Six Senses Spa comprises three treatment rooms with shower facilities. First Class guests can enjoy a complimentary treatment, while guests in The Residence are offered two complimentary treatments.
In keeping with a focus on health and wellbeing, the Relax & Recline area features a large video wall made up of 27 individual screens, soothing sound and lighting, and is furnished with six Poltona Frau leather recliners. The fitness room is equipped with state-of-the-art Technogym treadmills and cross trainers, and male and female washrooms and showers.
The Style & Shave area is staffed by barbers offering a series of hair and shave services, including one complimentary express treatment and a shoe shine service. The nail bar provides hair and nail services, including nail art, and one complimentary express treatment.
HE Eng. Mohamed Mubarak Al Mazrouei, Chief Executive Officer of Abu Dhabi Airports, said: “We are delighted to support Etihad Airways with the launch of their First Class Lounge at Abu Dhabi International Airport. This new facility will offer guests a truly exclusive and premium experience, and is a reflection of the continued commitment by the airline and the airport to offer the best possible services to passengers flying through the UAE capital.”
From an interior design perspective, the principles of style, space and serenity are complemented by Etihad Airways’ distinctive Facets of Abu Dhabi branding. With its geometric patterns and colour palette inspired by the UAE landscape, it is the ultimate expression of 21st century Arabian modernism.
The new facility adds to the airline’s expanding collection of 14 Premium Lounges including one recently launched in Melbourne and Premium Lounges in Abu Dhabi (Terminals 1 and 3) and in Sydney. At Abu Dhabi Airport, Etihad Airways also operates a dedicated Premium Lounge within the unique US Preclearance facility, and a Premium Arrivals Lounge.
28 May 2016
Etihad releases VR film starring Nicole Kidman
 |
| Source: Etihad website. Kidman in the video. |
The five-minute feature, titled Reimagine, immerses viewers in an experiential journey following Kidman through one of its new Airbus A380s flying between New York and Abu Dhabi. The airline has used cutting-edge technology and multidisciplinary mediums in the feature to bring to life its acclaimed guest experience and hospitality story by engaging the consumer in various sensory interactions onboard the virtual flight. Each scene in the film takes on a theme intended to stimulate the senses of light, sound, motion, and conversation.
Kidman, who is also Etihad Airways’ brand ambassador, said: “The film is a culmination of Etihad’s vision to tell the airline’s story in an extremely innovative way and a commitment to engaging with the public as has never been attempted by an airline before. It was a great challenge but one which has definitely paid off and it was great to be part of such an exciting project.”
Throughout the experience, the viewer meets and engages with a number of characters including the actress herself, her film director, an opera singer and even an Emirati guest with a falcon in First Class. The journey also provides personal interactions with the Savoy-trained Butler in The Residence, the airline’s luxurious private three room cabin, the in-flight Chef in First Class, the Food and Beverage Manager in Business Class, and the Flying Nanny, trained by the Norland College in the UK.
Peter Baumgartner, Etihad Airways’ Chief Executive Officer, said: “We want to share Etihad’s story in a completely new way, using technology to make our consumers a part of the narrative and to experience an Etihad Airways A380 flight first-hand, from anywhere.
“The film demonstrates how, as an innovative brand, we continue to break down the barriers of convention and lead the way in intelligent communication and best practice not just within the aviation industry, but across the fields of marketing, communication and technology.”
The adventure takes the viewer through the twin-decked aircraft and covers its luxurious interiors including Economy Class, Business Class, and First Class, before concluding with a focus on Kidman enjoying The Residence.
Shane O’Hare, Etihad Airways’ Senior Vice President Marketing, said: “In December 2014 we completely reimagined the travel experience with the launch of our new A380 fleet, setting a new standard in innovative design, service and technology. This was followed in 2015 by a tremendously successful adverting campaign starring Nicole Kidman.
“This immersive VR film is a massive step-change in the way we present the Etihad Airways brand and product to the consumer using highly innovative new mediums. Based on the success of our recent campaign with Nicole, the decision to take this partnership to the next level was an obvious one.”
The film, which took more than six months to produce, was filmed exclusively in Abu Dhabi. An Etihad Airways A380 was used for three days and fully customised prior to filming; overhead lockers, seats and other sections of the aircraft’s interior were removed to allow for the installation of Red Dragon cameras, which were used to perfectly capture the actress’ movement through the aircraft. Hundreds of individual lights were required to ensure smooth and uninterrupted shots.
Etihad Airways collaborated with the Barbarian Group, a subsidiary of Cheil Worldwide, and the creative digital production company MediaMonks to produce the film. The feature was directed by husband-and-wife directing duo Anthony Atanasio and Valerie Martinez. The film used pioneering filming techniques to ensure a seamless production with no warping or stitches, achieving unrivalled VR results.
Ola Björling, MediaMonks’ Global Director of VR, said: “As the most multidisciplinary medium there is, virtual reality relies more heavily on craft and execution than anything that has gone before it. We believe the display of artistry in every facet of this production is setting a new benchmark for live-action VR.”
Interested?
Watch Reimagine. An updated version in stereoscopic sound will be released on 17 June. To guarantee the full experience, download the Oculus VR app and view the film using a VR headset, such as Oculus Rift or Google Cardboard.
Tags: Etihad, aviation,marketing, VR, virtual, reality, interactive, video, celebrity, A380,Airbus,travel
21 December 2015
Etihad to add more flights a week between Abu Dhabi and Manila
Etihad Airways will add three new weekly services between Abu Dhabi and Manila from 1 May 2016, offering a total of 17 return flights per week and seamless onward connectivity from the Abu Dhabi hub to Bahrain, Kuwait, Dammam, Doha, Jeddah, and Riyadh, which are in the top 10 destinations for travellers to and from the Philippines.
Etihad Airways’ President and Chief Executive Officer, James Hogan, said, “The Abu Dhabi-Manila route is one of our strongest in terms of demand and has been capacity-constrained over the past few years. The new services will increase capacity between the two cities by almost 2,500 seats per week, enabling Etihad Airways to better serve the market in the UAE and the Philippines for point-to-point travel.”
The additional frequency is also expected to boost commerce and trade between the UAE and the Philippines. With a belly hold capacity of 18 tonnes, the B777-300ER offers the airline and its freight customers a significant opportunity to grow the export/import business, particularly in the area of electronics and fresh food.
All 17 weekly flights will be operated by a two-class Boeing 777-300ER with 28 seats in Business and 384 in Economy.
Codeshare partner airline Philippine Airlines places its PR code on the current 14 weekly flights Abu Dhabi-Manila operated by Etihad Airways. From 1 May 2016, the partner airlines will offer a combined total of 22 weekly flights between Manila and Abu Dhabi.
Etihad Airways commenced services to the Philippines in February 2006.
Flight schedule between Abu Dhabi and Manila, effective 1 May 2016
Note: All departures and arrivals are listed in local time.
Etihad Airways’ President and Chief Executive Officer, James Hogan, said, “The Abu Dhabi-Manila route is one of our strongest in terms of demand and has been capacity-constrained over the past few years. The new services will increase capacity between the two cities by almost 2,500 seats per week, enabling Etihad Airways to better serve the market in the UAE and the Philippines for point-to-point travel.”
The additional frequency is also expected to boost commerce and trade between the UAE and the Philippines. With a belly hold capacity of 18 tonnes, the B777-300ER offers the airline and its freight customers a significant opportunity to grow the export/import business, particularly in the area of electronics and fresh food.
All 17 weekly flights will be operated by a two-class Boeing 777-300ER with 28 seats in Business and 384 in Economy.
Codeshare partner airline Philippine Airlines places its PR code on the current 14 weekly flights Abu Dhabi-Manila operated by Etihad Airways. From 1 May 2016, the partner airlines will offer a combined total of 22 weekly flights between Manila and Abu Dhabi.
Etihad Airways commenced services to the Philippines in February 2006.
Flight schedule between Abu Dhabi and Manila, effective 1 May 2016
Flight
No.
|
From
|
Departs
|
To
|
Arrives
|
Every
|
Aircraft
|
EY424
|
Abu Dhabi
(AUH)
|
02:50
|
Manila
(MNL)
|
15:55
|
Daily
|
B777-300
|
EY423
|
Manila
(MNL)
|
19:05
|
Abu Dhabi
(AUH)
|
00:05
|
Daily
|
B777-300
|
EY428
|
Abu Dhabi
(AUH)
|
10:10
|
Manila
(MNL)
|
23:15
|
Daily
|
B777-300
|
EY421
|
Manila
(MNL)
|
00:45
|
Abu Dhabi
(AUH)
|
05:45
|
Daily
|
B777-300
|
EY435
|
Abu Dhabi
(AUH)
|
14:35
|
Manila
(MNL)
|
03:45
|
Mo, Sa, Su
|
B777-300
|
EY434
|
Manila
(MNL)
|
06:55
|
Abu Dhabi
(AUH)
|
12:00
|
Mo, Tu, Su
|
B777-300
|
Note: All departures and arrivals are listed in local time.
10 November 2015
Etihad, TCA Abu Dhabi and Miral join hands to promote Abu Dhabi as a destination of choice
Etihad Airways has signed a Memorandum of Understanding (MOU) with the Abu Dhabi Tourism & Culture Authority (TCA Abu Dhabi), and also with Miral Asset Management (Miral), which oversees the development and management of a range of hospitality, sports, entertainment, retail and leisure destinations on Yas Island. The two MOUs will cement stronger ties between the three parties, and promote the global appeal of Abu Dhabi as a year-round tourist, business and cultural destination.
The exclusive partnership will see the three parties drive the growth of inbound destination and stopover tourism to Abu Dhabi by joining forces on various strategic activities including co-branded marketing and communication, market intelligence and data exchange, loyalty and affinity programmes, and business and leisure events within the Emirate and around the world.
Peter Baumgartner, Etihad Airways’ Chief Commercial Officer, said: “Today we sign our joint commitment to make Abu Dhabi the best destination brand in the world. This unique and important partnership between the national airline, TCA Abu Dhabi and Miral will boost Abu Dhabi’s image exponentially. As the national airline, we continue to foster mutually beneficial relationships with the leading drivers of growth and progress in Abu Dhabi and the wider UAE.”
Etihad Airways will coordinate more closely with TCA Abu Dhabi across a range of disciplines and targeted B2B and B2C programmes, and will continue to grow the established and successful Essential Abu Dhabi, Abu Dhabi Now and Access Abu Dhabi trade and consumer programmes.
Sultan Al Dhaheri, Acting Executive Director Tourism, TCA Abu Dhabi, said: “2016 will see many more guests coming to our warm and welcoming home, and enjoying all the exciting vacation and business opportunities it has to offer.”
Miral and Etihad Airways will enter into a close destination-driven relationship in which Hala Abu Dhabi, the airline’s destination management subsidiary, will be providing a wide range of tourism, marketing and distribution services, including product development, global distribution and digital capabilities.
Mohamed Al Zaabi, Chief Executive Officer of Miral, said: “Abu Dhabi is a world-leader in state-of-the-art leisure, business and sporting facilities, and nowhere is this more evident than on Yas Island. Together, we will increase in-market trade cooperation, international branding exercises, media and loyalty programmes, as well as education and PR strategies."
Previous collaborative work between Etihad Airways and TCA Abu Dhabi has yielded highly successful global campaigns such as the Travellers Welcome campaign and the Abu Dhabi golf and MICE programmes.
The exclusive partnership will see the three parties drive the growth of inbound destination and stopover tourism to Abu Dhabi by joining forces on various strategic activities including co-branded marketing and communication, market intelligence and data exchange, loyalty and affinity programmes, and business and leisure events within the Emirate and around the world.
Peter Baumgartner, Etihad Airways’ Chief Commercial Officer, said: “Today we sign our joint commitment to make Abu Dhabi the best destination brand in the world. This unique and important partnership between the national airline, TCA Abu Dhabi and Miral will boost Abu Dhabi’s image exponentially. As the national airline, we continue to foster mutually beneficial relationships with the leading drivers of growth and progress in Abu Dhabi and the wider UAE.”
Etihad Airways will coordinate more closely with TCA Abu Dhabi across a range of disciplines and targeted B2B and B2C programmes, and will continue to grow the established and successful Essential Abu Dhabi, Abu Dhabi Now and Access Abu Dhabi trade and consumer programmes.
Sultan Al Dhaheri, Acting Executive Director Tourism, TCA Abu Dhabi, said: “2016 will see many more guests coming to our warm and welcoming home, and enjoying all the exciting vacation and business opportunities it has to offer.”
Miral and Etihad Airways will enter into a close destination-driven relationship in which Hala Abu Dhabi, the airline’s destination management subsidiary, will be providing a wide range of tourism, marketing and distribution services, including product development, global distribution and digital capabilities.
Mohamed Al Zaabi, Chief Executive Officer of Miral, said: “Abu Dhabi is a world-leader in state-of-the-art leisure, business and sporting facilities, and nowhere is this more evident than on Yas Island. Together, we will increase in-market trade cooperation, international branding exercises, media and loyalty programmes, as well as education and PR strategies."
Previous collaborative work between Etihad Airways and TCA Abu Dhabi has yielded highly successful global campaigns such as the Travellers Welcome campaign and the Abu Dhabi golf and MICE programmes.
4 November 2015
Etihad announces A380 services between Abu Dhabi and Mumbai
Etihad Airways, the national airline of the UAE, will operate its Airbus A380 aircraft between Abu Dhabi and Mumbai from 1 May 2016. Other A380 include Sydney and, from June 2016, Melbourne.
In 2014, nearly one million guests who travelled on Etihad Airways’ India flights began their journey from outside the country, representing almost 70% of total passengers who flew to and from India with the Abu Dhabi-based airline. The aircraft will operate daily on flight EY204 from Abu Dhabi to Mumbai, and EY203 from Mumbai to Abu Dhabi, both of which carry the 9W code of Jet Airways, Etihad Airways’ strategic partner.
The Abu Dhabi-based airline’s 496-seat A380 has 50% more seats than the Boeing B777-300ER it replaces, offering more options for tourism growth into India, US and Abu Dhabi. The aircraft features the only three-room suite in commercial aviation – The Residence by Etihad – as well as nine First Apartments, 70 Business Studios, and 415 Economy Smart Seats.
In 2014, nearly one million guests who travelled on Etihad Airways’ India flights began their journey from outside the country, representing almost 70% of total passengers who flew to and from India with the Abu Dhabi-based airline. The aircraft will operate daily on flight EY204 from Abu Dhabi to Mumbai, and EY203 from Mumbai to Abu Dhabi, both of which carry the 9W code of Jet Airways, Etihad Airways’ strategic partner.
The flights connect seamlessly with Etihad Airways’ A380-operated services to New York, allowing guests to experience the double-decker aircraft throughout their journey. Guests on board Etihad Airways’ A380 service will also have access to popular connecting destinations over Abu Dhabi, including Bahrain, Doha or Jeddah in the Gulf region.
James Hogan, Etihad Airways’ President and Chief Executive Officer, said: “The Etihad Airways A380 has set a new benchmark for luxury and innovation and we are delighted to announce that this world-class service will soon be available to guests flying to and from Mumbai.
Shri Devendra Fadnavis, Honourable Chief Minister of Maharashtra, India, welcomed the news, saying: “This announcement by Etihad Airways is yet another sign of international confidence in the powerhouse economy of Maharashtra. I look forward to the growth in tourism and business that this service can bring to our state."
Interested?
Read the WorkSmart Asia blog post about Etihad's new flights to Melbourne, Australia
Read the WorkSmart Asia blog post on Etihad's boutique hotel flight experience
James Hogan, Etihad Airways’ President and Chief Executive Officer, said: “The Etihad Airways A380 has set a new benchmark for luxury and innovation and we are delighted to announce that this world-class service will soon be available to guests flying to and from Mumbai.
Shri Devendra Fadnavis, Honourable Chief Minister of Maharashtra, India, welcomed the news, saying: “This announcement by Etihad Airways is yet another sign of international confidence in the powerhouse economy of Maharashtra. I look forward to the growth in tourism and business that this service can bring to our state."
Interested?
Read the WorkSmart Asia blog post about Etihad's new flights to Melbourne, Australia
Read the WorkSmart Asia blog post on Etihad's boutique hotel flight experience
27 October 2015
Etihad to add more flights between Abu Dhabi and Melbourne
Etihad Airways, the national airline of the UAE, will start daily A380 services between Abu Dhabi and Melbourne on 1 June 2016. The flagship superjumbo will operate flights EY460/461, one of the airline’s twice-daily Abu Dhabi-Melbourne services. It will replace one of the three-class Boeing 777-300ER aircraft currently deployed on the route. It will also bring to Melbourne The Residence by Etihad, the airline’s private three-room suite in the sky, as well as ground-breaking product and service innovations in all cabins.
James Hogan, Etihad Airways’ President and Chief Executive Officer, said: “From June next year, guests on our Abu Dhabi-Melbourne A380 flights will discover what travellers the world over are talking about – the superior level of luxury, comfort, service, and inflight technology that is redefining luxury air travel and transforming the flying experience. What’s more, the A380 service from Melbourne will connect seamlessly in Abu Dhabi to the A380 to London, offering our London-bound guests the convenience and class-leading comfort of an all-A380 service all the way.”
The new A380 will increase the total number of two-way seats on the Melbourne-Abu Dhabi route by 26%, to more than 11,500 seats per week.
James Hogan, Etihad Airways’ President and Chief Executive Officer, said: “From June next year, guests on our Abu Dhabi-Melbourne A380 flights will discover what travellers the world over are talking about – the superior level of luxury, comfort, service, and inflight technology that is redefining luxury air travel and transforming the flying experience. What’s more, the A380 service from Melbourne will connect seamlessly in Abu Dhabi to the A380 to London, offering our London-bound guests the convenience and class-leading comfort of an all-A380 service all the way.”
The new A380 will increase the total number of two-way seats on the Melbourne-Abu Dhabi route by 26%, to more than 11,500 seats per week.
Hogan added: “Melbourne is an important point on our global network, and our Abu Dhabi to Melbourne services continue to generate very high seat load factors on a year round basis. After just three months of operations, demand for our second daily service is already exceeding our expectations.
“Deploying the 496-seat A380 to Melbourne will enable us to accelerate our growth in the Victorian market by providing additional capacity, particularly in business class, where demand for seats continually outstrips supply.”
Victorian Minister for Tourism and Major Events, The Honourable John Eren, MP, said: “Etihad’s decision is good news for Victoria’s visitor economy and further proof we’re headed in the right direction. It means more visitors from all over the world will see for themselves everything we offer.
“Victoria has a positive relationship with Etihad Airways and, through our partnership marketing efforts in the key markets of UK and Europe, more visitors can experience Melbourne and regional Victoria's award-winning tourism attractions and nature-based experiences."
Within Australia and to New Zealand, Etihad Airways codeshares on Virgin Australia and Air New Zealand flights from Melbourne to Adelaide, Auckland, Brisbane, Cairns, Canberra, Christchurch, Coffs Harbour, Darwin, Gold Coast, Hamilton Island, Hobart, Kalgoorlie, Launceston, Mildura, Newcastle, Perth, Queenstown, Sunshine Coast, Sydney, and Wellington.
Etihad Airways commenced services to Melbourne on 29 March 2009. It added a second daily service to the route on 1 August 2015. It is the only airline offering double daily non-stop services between Melbourne and the UAE.
The airline has strong ties to Melbourne and the state of Victoria through partnerships with Etihad Stadium, Melbourne City Football Club, Sport Australia Hall of Fame, Melbourne Recital Centre and the Islamic Museum of Australia.
The daily flight schedule between Abu Dhabi and Melbourne, effective 1 June 2016:
Victorian Minister for Tourism and Major Events, The Honourable John Eren, MP, said: “Etihad’s decision is good news for Victoria’s visitor economy and further proof we’re headed in the right direction. It means more visitors from all over the world will see for themselves everything we offer.
“Victoria has a positive relationship with Etihad Airways and, through our partnership marketing efforts in the key markets of UK and Europe, more visitors can experience Melbourne and regional Victoria's award-winning tourism attractions and nature-based experiences."
Within Australia and to New Zealand, Etihad Airways codeshares on Virgin Australia and Air New Zealand flights from Melbourne to Adelaide, Auckland, Brisbane, Cairns, Canberra, Christchurch, Coffs Harbour, Darwin, Gold Coast, Hamilton Island, Hobart, Kalgoorlie, Launceston, Mildura, Newcastle, Perth, Queenstown, Sunshine Coast, Sydney, and Wellington.
Etihad Airways commenced services to Melbourne on 29 March 2009. It added a second daily service to the route on 1 August 2015. It is the only airline offering double daily non-stop services between Melbourne and the UAE.
The airline has strong ties to Melbourne and the state of Victoria through partnerships with Etihad Stadium, Melbourne City Football Club, Sport Australia Hall of Fame, Melbourne Recital Centre and the Islamic Museum of Australia.
The daily flight schedule between Abu Dhabi and Melbourne, effective 1 June 2016:
Flight no.
|
Origin
|
Dest
|
Dep
|
Arrive
|
Aircraft
|
Freq
|
EY460
|
Abu Dhabi
|
Melbourne
|
21:45
|
17:20+1
|
A380
|
Daily
|
EY461
|
Melbourne
|
Abu Dhabi
|
22:40
|
06:45+1
|
A380
|
Daily
|
EY462
|
Abu Dhabi
|
Melbourne
|
10:30
|
06:05+1
|
B777
|
Daily
|
EY463
|
Melbourne
|
Abu Dhabi
|
15:00
|
23:05
|
B777
|
Daily
|
Note: All departures and arrivals are listed in local time.
Interested?
Read the WorkSmart Asia blog post on Etihad's boutique hotel flight experience
Interested?
Read the WorkSmart Asia blog post on Etihad's boutique hotel flight experience
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