Showing posts with label management. Show all posts
Showing posts with label management. Show all posts

25 November 2025

Robert Walters: AI, wages, and flexibility: What Singapore hires want

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Global talent solutions business Robert Walters’ Salary Survey 2026, a benchmark of salary trends, forecasts a challenging 2026 for Singapore. The market will continue to see volatility, combined with cost pressures and the lack of skilled talent, the company said.

Demand for talent in AI, data and cloud skills continues to outstrip supply, resulting in a skills mismatch. At the same time, firms are cautious in pay planning due to economic and sectoral uncertainty. On the talent front, candidates are expecting job offers to go beyond higher pay, and include areas such as flexibility, learning opportunities and purpose, Robert Walters said.

Companies are therefore tapping on flexible resource models, which include contract roles and project-based hiring, as a valuable tool to help them stay agile.

Key findings include: 

- Industries such as banking and finance are starting to see AI applications go from pilot phases to actual implementation, and various industries across the board are seeing AI usage increase. A third of companies said that they have already introduced AI with the objective of optimising headcount, while 30% are planning to do so. 

- Functions that companies see are most at risk with the integration of AI are administration and business support (50%), IT and digital transformation (29%), as well as accounting and finance (28%). 

- Nearly eight in 10 (78%) businesses expect up to 50% of their workforce to need reskilling/upskilling due to advancements in AI over the next 5 years. To prepare themselves for AI-driven changes in the workplace, one in two (46%) of professionals surveyed said they have started to research or pursue AI-related training.

- Top skills that employers are looking for in an AI-driven workplace are critical thinking and fact-checking (71%), data analysis (59%), adaptability (44%) and ethical decision-making (41%). 

- Professionals using AI at the workplace tend to mostly use AI tools for research and information gathering (50%), chatbots or virtual assistants for communication and support (43%), as well as copywriting, content creation and editing (42%). 

- Top concerns over AI adoption at the workplace include having their jobs displaced due to automation (48%), bias or unfair treatment due to algorithms (such as in hiring or promotions) (42%), and the lack of training to keep up with AI skills (41%).  

Flexible workforce models

When asked about their hiring plans for 2026, 37% of employers are looking to increase their headcount, with most of them (30%) looking to increase it by 5-10%. 55% of companies will start or continue to hire contractors in 2026. The top reasons for hiring contractors include hiring for project or short-term needs (74%), limited headcount (36%), and a desire to not commit to a permanent headcount yet (33%).

Companies continue to need to explore employee value proposition (EVP) offerings to attract and retain talent. Among the benefits offered to employees currently, the top initiatives were giving a bonus scheme (80%), parental leave (71%), flexi/remote working (65%), commercial medical insurance (65%) and dental cover (58%).

Modest wage increments

Talent moving between jobs can expect increments of 5 to 15%, or up to 20% for niche areas such as AI or cybersecurity. Employees staying with their current companies will see their salaries increase by 3-6% to align with inflation, Robert Walters predicted.

Most employers shared that they are likely to give a modest salary increment in 2026 to current employees. Nearly seven in 10 (69%) of Singapore employers who responded said they would be giving at least 3%. Within this segment, 7% said it would be more than 6%. 

Around a quarter (27%) are likely to give a pay rise of under 3%, while 4% said that they will not be increasing salaries. On the other hand, 57% of professionals expect at least a 3% increment from their current employer, with 14% expecting more than a 6% increment.

New hires can expect a pay rise of at least 6% from 56% of employers. Over a quarter (27%) of this segment expect to give pay rises of above 10%. On the other hand, professionals looking to move jobs are more ambitious; 83% expect more than a 10% pay rise, with 23% of them likely to request a more than 20% increase in salary. 

One of the challenges when sourcing for staff is that salary and benefit expectations are too high (53%), with other top challenges being: 

- Lack of quality candidates with the right skills/experience (72%) 

- Qualified professionals are hesitant to move (25%) 

- High competition for candidates (counteroffers and buy-backs) (25%)

Beyond compensation and benefits (62%), professionals shared that flexible work arrangements (42%), job security and stability (39%), and inspiring colleagues and culture (34%) are what they would value in an employer.

Talent snapshot 

Beyond compensation and benefits, talent value having flexible work arrangements, job security and stability, and inspiring colleagues and culture from an employer. But there is an expectation gap: 27% of employers are likely to give new hires a pay rise of above 10%. However 83% of talent looking to move jobs expect more than a 10% pay rise, with 23% of them likely to request a more than 20% increase in salary. 

Employer snapshot 

Nearly four in 10 (37%) employers plan to increase their headcount, with most of them looking to increase it by 5-10%. 

- Roughly seven in 10 (69%) employers are looking to give a salary increment of at least 3% in 2026 for current employees 

- Over half (56%) are likely to give a salary increment of at least 6% to new hires 

Lack of candidates with the right skills/experience, gap in salary and benefit expectations, and talent staying put, are among the challenges faced by companies in attracting talent. Other trends include:

- Soft skills: 65% of employers value Interpersonal, communication and collaboration skills, and 59% value problem-solving and critical thinking among their employees.

- Contract hiring: 55% of companies will start or continue to hire contractors in 2026, with 74% of companies hiring contractors do so for project or short-term needs. Other reasons include headcount limitations, and a “wait to try” attitude. 

- AI-driven workplace: 78% of the businesses expect up to half of their workforce to need reskilling due to AI advancements.

- Employers are looking for talent with skillsets in critical thinking and fact-checking, data analysis, and who are highly adaptable.

- Top concerns by professionals over AI adoption at the workplace include having their jobs displaced due to automation, bias or unfair treatment due to algorithms, and the lack of relevant training.

The rapid growth in demand for AI and data skills plus the automation of transactional roles dominated the job market in 2025. Employers focused on a skills-based workforce planning approach, invested in targeted upskilling/reskilling (AI, cloud, data), and used AI to automate screening and candidate engagement. 

At the same time, talent with skills in AI, data and cloud were more mobile, while mid-career professionals saw stronger incentives to reskill. Increased competition for AI-savvy candidates led to more selective hiring and higher packages in those niche areas. 

Companies took a cautious approach to pay reviews and pay planning, with talent with in-demand skillsets benefitting from stronger pay adjustments. Some companies had stagnant salary growth, however. Companies have had to balance the cost of living and the pressure of retaining talent in terms of increments and benefits. 

Contract or gig roles continued to be made available to support business needs, while those in slower sectors faced slower hiring and more contract roles.

2026 industry predictions for Singapore

2026 will see the prevalence of AI usage, sustained careful wage management to persist, and a stronger demand for flexible workforce models. There will be continued demand for AI, data and cloud skilled talent. Companies will continue to focus on skills-based hiring, instead of looking at traditional qualifications, as well as internal mobility and talent development programmes to retain and nurture talent. 

As Singapore companies respond to the volatility and agility required in the market, the workforce will see traditional permanent roles matched with an increasing number of contract positions and project-based hiring, forecast Robert Walters.

“Gone are the days of market-wide increments. Attracting and retaining talent has become more challenging due to the volatility and pace the market is working to, combined with cost pressures and lack of skilled talent in all areas. Companies will need to stay flexible, explore employee value proposition (EVP) offerings to draw talent, and tap on analytics for market intelligence and workforce planning.

"Employers can also look into tapping on executive recruitment firms to source for leadership talent, and use leadership assessment and coaching to retain and evolve talent. They can invest in contractors to meet the pace and project-based work requirements, and look into outsourcing and managed services to support business scale and control costs,” said Kirsty Poltock, Country Manager at Robert Walters Singapore.

Other Singapore-based insights from the Salary Survey include:

Soft skills valued by employers include interpersonal, communication and collaboration skills (65%), problem-solving and critical thinking (59%), and having a positive attitude, emotional intelligence and empathy (44%). 

The functions that are likely to see the highest attrition (defined as the number of respondents who will be looking to change jobs in 2026): 

- Supply chain & procurement (82%)

- Accounting & finance (79%)

- Tech & transformation (78%)

- Sales & marketing (78%)

Top functions which can expect pay rises in 2026: 

- Accounting and finance (98%)

- Supply chain & procurement (98%)

- Sales & marketing (97%)

- Human resources & business support (97%)

The top in-demand professions for 2026 are:

- Accounting & finance: financial analysts, finance business partners, finance managers 

- Banking & financial services: fintech & quantitative specialists, risk & compliance specialists, wealth & portfolio managers 

- Human resources & business support: HR business partners, HR generalists, transformation specialists 

- Sales & marketing: Head of growth, GM, marketing automation specialist 

- Supply chain, procurement & logistics: supply & demand planners, supply chain project managers, analysts 

- Technology & transformation: cybersecurity specialists, data/AI engineers, cloud engineers

By industry:

Tech & Transformation

● Demand for talent: very high 

● In 2025: With strong interest in AI adoption, there is a sharp rise in demand for skillsets related to AI, cloud and data. New data centre projects and capacities boosted hiring volumes in infrastructure, engineering and operations. Cost pressures kept headcount growth for permanent positions to the minimum, while driving contract hiring and offshoring. 

Professionals were more open towards contracting. Hybrid work stayed the norm, but has created new challenges around employee engagement and productivity.

● In 2026: Cost pressures will see companies maintain a flexible mix of permanent and contract employees. Employers will need to show stronger local representation in their workforce.

Key trends

● Employers are moving towards a skills-first approach, with a heavier focus on practical assessments, real project experiences and proof of skills. 

● Evolving talent strategy with roles that were once offered permanently increasingly filled by contract talent, in particular for project-based and transformation-heavy work, such as in cloud, data, AI and cybersecurity. 

● While global talent will remain important, regulatory scrutiny around Employment Passes will see local talent have an advantage during the hiring process. 

Sought-after professionals

● Permanent roles: Commercial roles such as sales and presales talent, AI/machine learning (ML) and data engineers, cybersecurity specialists especially in cloud and data centre security.

● Contracting: Cloud engineers, DevOps, cybersecurity specialists, data and AI engineers.

● Nearly eight in 10 (78%) professionals are looking for a new job, and 37% are confident about job opportunities in the sector. 

● What talent value most: excellent compensation & benefits, flexible work arrangements, and job security. 

● Valuable soft skills include change management, critical thinking and problem solving, collaboration in hybrid cross-functional teams, and the ability to influence and communicate with business leaders. Adaptability and learning agility are also prized, especially for contractors.

Robert Walters says:

● Talent are advised to develop adaptability across tools and platforms, deepen their domain knowledge and carve out specialisations in niche technologies.

● Companies that are looking to attract and retain talent should be competitive (move quickly on offers, competitive salaries on scarce roles), be efficient (streamline the recruitment process, build an alumni pool of contractors), and showcase clear career value (help professionals see how they can grow in a role).

Salaries 

Permanent roles are expected to see their pay rise at a stable rate, while skills such as AI, cloud and cybersecurity continue to seek high premiums. Similarly, contract roles for domains like cloud, data and cybersecurity are expected to see increases in rates. 

● More than nine in 10 (93%) of businesses are giving pay rises, while 85% of professionals are expecting a pay rise in 2026.

Future-proofing against AI

Roles with repetitive and standardised tasks, such as entry-level data reporting, low-level programming, and first-line IT support are most vulnerable to automation. Professionals need to show a strong grasp of their domain expertise, understanding of AI governance, and an ability to harness AI in daily work. In- demand skills include stakeholder management and business storytelling as well. 

Banking & financial services

● Demand for talent: very high 

● In 2025: Firms kept a closer eye on costs and hired more selectively, focusing on skills that directly supported business priorities. 2025 saw AI move from pilot to practice in the industry, particularly in risk and operations. 

On the contract front, demand reduced for manual operations while new roles in AI implementation and oversight were created. Stricter compliance requirements saw an increased demand for risk management and regulatory reporting skills. 

● In 2026: A growing preference for contract positions and an emphasis in skills and agility in terms of hiring. They will take a skills-based approach and prioritise a candidate’s abilities. Contract and project-based hiring, as well as cross- border hiring will increase, particularly for niche talents in areas such as quant, fintech, private equity and private wealth. 

With tightened regulations in areas like digital assets, environment, sustainability and governance (ESG) disclosures and anti-money laundering (AML) and know your customer (KYC), there will be a surge in hiring for compliance and risk projects.

Key trends

● A rise in contract and project-based roles, offering flexibility under hiring freezes or headcount caps. However, contracts for transformation or regulatory projects will be shorter-term (six to 12 months).

● Hybrid and 'contract-to-perm' are becoming the norm. While remote work is accepted for certain roles, most roles will be hybrid. According to Robert Walters, there is an increasing trend to convert contract staff to permanent positions when headcount frees up.

Sought-after professionals

● There is consistent demand for roles that sit at the intersection of strategy, regulation and technology - fintech professionals, quantitative (quant) specialists, wealth and portfolio managers and risk and regulatory experts with strong technical depth. 

● Demand has increased for contract roles for risk and compliance specialists, internal auditors that specialise in financial services, and treasury operations specialists. 

● What talent value most: Excellent compensation and benefits, flexible work arrangements, and job security 

Soft skills including adaptability, clear communication, and the ability to influence will help talent advance in their careers. Stakeholder management and problem-solving skills will also be valued among contract roles. 

Robert Walters says:

● Schedule flexibility has become a baseline expectation to attract and retain talent. Companies can also appeal to contract talent by focusing on the strengths of flexibility and autonomy, exposure to cutting-edge projects, and offering clear career progression pathways.

Salaries

Base salaries to hold steady, with selective premiums for scarce skills and domain expertise in AI, risk and ESG. Bonuses will be linked to individual performance.

● Nine in 10 (91%) of businesses are giving pay rises, while 92% of professionals expect a pay rise in 2026. 

● Seven in 10 (69%) of professionals are looking for a new job, and 46% are confident about job opportunities in this sector. 

Future-proofing against AI

Positions that centre around repetitive and manual tasks like transaction processing, basic compliance checks and data reconciliation are vulnerable to automation. Professionals need to build data fluency, sharpen their judgement and communication, stay updated on AI-related regulations, and step into roles where human insight complements technology, Robert Walters advised.

Accounting & finance

● Demand for talent: very high 

● In 2025: AI, automation and data analytics were adopted, while businesses battled cost pressures stemming from US trade tariffs and other geopolitical shocks. Demand rose for talent with the rare combination of finance and IT skills, as well as contract roles for tech-savvy, data-fluent candidates who can improve automated processes.

Companies managed costs by outsourcing roles that were transactional in nature to countries with lower labour costs, or moved more to contractors. Back-office and repetitive accounting roles, such as accounts payable and accounts receivable (AP/AR), were offshored or filled by local contract talent.

● In 2026: AI is now common in many workflows, prompting a shift in hiring and role expectations. Technical skillsets such as data analytics will be a key feature in the hiring market. A skill-based approach will be taken in hiring talent with these in-demand skillsets. 

Contract hiring will increase for all roles. Hiring processes have lengthened, especially for contract roles that may be converted to a permanent one. Singapore continues to struggle with a shortage of talent with technical skills.

Key trends 

● Soft skills such as storytelling and communication will become more important, especially for accountants, positions in accounts payable and accounts receivable, and financial analysts (reporting). 

● Demand for hybrid talent who combine domain knowhow (e.g. audit, regulatory, financial planning and analysis) with technology, analytics or sustainability literacy.

● Hiring processes to lengthen for both permanent and contract non-transactional roles, which will continue to stay in Singapore. Companies will consider case studies, cultural assessments, up to three more rounds of interviews.

Robert Walters says:

● Professionals should also learn how to collaborate with AI in their daily work, using these tools to their advantage. Professionals in less transactional roles can hone their soft skills in data storytelling, presenting findings and collaboration with other business units. 

● Companies look at shortening/condensing interview processes, and define critical skillsets clearly. They should also look to foster a great workplace culture to better attract and retain talent. Flexible work arrangements and competitive compensation remain baseline expectations for most job seekers.

Salaries

Expected to stay flat for permanent roles, with a slight increase (2-5%) for contract roles. However, niche and strategic roles that are in demand, as well as candidates with strong technical capabilities, will see higher increases.

Future-proofing against AI

Task-heavy and transactional roles (junior accountant, account executive and AP/AR) are most prone to automation via AI, robotic process automation (RPA) and intelligent document processing. 

Job seekers should look at upskilling themselves with technical skillsets in data, Power BI, enterprise resource planning (ERP), and consider career pathways in finance analyst, financial planning and analysis (FP&A), or business partnering. 

Sought-after professionals

- Financial analysts

- Finance business partners 

- Finance managers 

● What talent value most: Excellent compensation and benefits, Job security, and Flexible work arrangements.  

Salaries 

● Almost all (98%) businesses are giving pay rises in 2025, while 86% of professionals expect a pay rise in 2026. 

● Nearly eight in 10 (79%) of professionals are looking for a new job, and 50% are confident about job opportunities in this sector. 

Human resources & business support

● Demand for talent: very high 

● In 2025: A conservative approach to hiring, with a focus on redesigning the HR function to meet new business objectives, and roles offshored to lower-cost countries. The introduction of the Tripartite Guidelines on Flexible Work Arrangements in 2024 saw HR departments design frameworks to balance flexibility and productivity. 

Contract and interim hiring grew in momentum with an increased demand for experienced contract professionals in areas such as human resources information systems (HRIS) implementations, restructuring projects, compensation benchmarking and employee wellbeing.

● In 2026, businesses will expect more from HR professionals as team sizes shrink and AI integration happens. HR skillsets in business partnering and total rewards will be the key focus. HR teams will also need to drive workforce agility, implement digital HR solutions, and ensure both flexibility and performance. 

Trends 

Blended workforce models remain a key focus. Demand is expected to go up for HR transformation or fractional HR leadership roles.

Sought-after professionals 

● Experienced HR business partners who can balance strategic and operational responsibilities. There is strong demand as well for roles within total rewards, and compensation and benefits. 

● HR project managers and transformation specialists. Professionals with a proven ability to lead change initiatives will have an advantage. 

HR generalists are also in demand. 

● What talent value most: Excellent compensation and benefits, job security, and inspiring colleagues and culture.  

● Soft skills include compassion, firmness and fairness to support a workforce in transition. Professionals who can build trust, inspire teams and communicate clearly will stand out.

Robert Walters recommends: 

● Companies are encouraged to put a robust talent management programme in place. Opportunities for lateral or internal moves will help keep top talent motivated. They can also take a holistic approach to talent attraction and retention, from regular benchmarking of compensation and benefits, blended workforce strategies, to promoting transparency in areas such as hybrid work decisions and performance evaluation.

Salaries

Salaries may dip for some roles in HR, while increments will remain flat for permanent roles. Contract roles are expected to see salaries increase at usual rates (5-10%), as well as through the introduction of completion bonuses, flexible leave policies and extended benefits. Increments will depend on roles, with steady increases for HR business partners with regional exposure and stakeholder management experience.

● The vast majority (97%) of businesses are giving pay rises, while 90% of professionals expect a pay rise in 2026.

● Nearly three quarters (73%) of professionals are looking for a new job, and 47% are confident about job opportunities in this sector.

Sales & marketing

● Difficulty in hiring talent: very high 

● In 2025, lower B2C sector consumer spend saw companies flatten workplace structures, with roles at junior and senior levels being made redundant, and mid-level management employees stretched to cover operational and strategic tasks. On the contract front, roles are often offshored and have a shorter term (e.g.: from 12 months down to 6 months). AI adoption has also led to companies being able to function with smaller teams. 

In 2026: AI-skilled workers will be prioritised, while there will be reduced demand for entry-level executional roles. Senior digital specialists will be more in demand.

Trends 

● On the B2B front, companies are looking to hire revenue-generating roles to help achieve their sales targets, with a reduced focus on marketing roles. 

● Due to cost-cutting measures, companies are merging roles and responsibilities. Employers value candidates with more generalist experience and hybrid experience to cover a wider scope of responsibilities.

● Companies are moving their regional hubs and talents to lower-cost markets like Thailand or Malaysia. Compared to 2025, there will be significantly fewer senior leadership roles based in Singapore.

Robert Walters recommends: 

● Companies should have a strong employer brand. They should think about succession planning, be transparent and communicate career outlooks. identifying talents to groom for succession, offering skills-based career mobility, inventing in AI and marketing tech training budgets will help employees evolve. 

● Companies are increasingly valuing candidates with more generalist experience, and using automation to cut costs and increase productivity, hence replacing roles in content writing and basic design. Thus, professionals need to have the willingness to take on an expanded portfolio to remain relevant and in demand in today’s workplace.

● Professionals are also advised to maintain a healthy and robust network, creativity rooted in culture and emotion, and have good commercial judgement.

Sought-after professionals

● Revenue-generating roles such as sales directors, GMs, and heads of growth. Contract roles for customer relationship management (CRM) and marketing automation specialists, and AI-enabled specialists (performance and growth marketers, content strategists) are also required.

● What talent value most: Excellent compensation and benefits, job security, and inspiring colleagues and culture.

● Soft skills in demand include leadership experience, adaptability, ability to collaborate across functions, being a strong communicator who can articulate and drive compelling outcomes.

Salaries

Permanent roles may see salaries stagnate, with some executional roles likely to regress. For contract roles, employers may use bonus/incentive pay, stock options, and non-monetary benefits (such as flexible work and upskilling allowances) more aggressively than large fixed salary increases. Niche and talent-scarce sectors (healthcare, life sciences & diagnostics) may see better increases. 

● The large majority (97%) of businesses are giving pay rises, while 92% of professionals expect a pay rise in 2026. 

● Seventy-eight percent of professionals are looking for a new job, and 61% are confident about job opportunities in this sector.

Future-proofing against AI

Roles related to content creation, as well as contract roles that are junior or executional in nature (e.g. in content, social media, performance marketing operations, basic customer relationship management or CRM) are most at risk. 

Professionals should think about growing the pipeline, increasing conversions, and build AI skillsets such as data and analytics, and martech. As AI cannot replace relationships, professionals should maintain a healthy and robust network, creativity rooted in culture and emotion, ideally with commercial judgement.

Supply chain, procurement & logistics

● Difficulty in hiring talent: high 

● In 2025: The sector remained subdued throughout the year as businesses faced mounting challenges - Inflation, geopolitical shocks, and changing immigration controls created significant volatility. It also adopted a cautious “wait-and-see” approach. There was significant offshoring from Singapore to lower costs.

Ongoing expansion of technology and sustainability efforts defined demand for contract positions. Companies sought tech-savvy professionals but struggled to find talent in niche areas such as Blockchain implementation of AI-powered logistics optimisation. Companies also doubled down on efforts to reduce their environmental impact.

In 2026: The industry will be increasingly focused on risk management, resilience, sustainability, and digital transformation. Automation and AI are reshaping traditional roles, particularly those involving planning, inventory management, operations, and procurement. 

Trends

Demand for roles that can help businesses align operations with ESG mandates - green procurement practices, carbon reduction strategies, circular supply chain design - will be highly sought after. Contract roles will also increase as companies seek greater flexibility amidst headcount restrictions and economic uncertainty.

Sought-after professionals

● Professionals with skills in strategy, analytics, and AI model prompting will be highly sought after as companies implement and stress-test new systems. 

● Trade compliance specialists with expertise in free trade agreements (FTAs) and data analytics, as well as adaptable, technologically-proficient candidates who can effectively manage data tools are prized.

● Supply chain project managers are also in demand. 

● Contract roles related to demand planning, supply planning and supply chain transformation will be in demand. 

● What talent value most: Excellent compensation and benefits, flexible work arrangements, and job security.  

● Soft skills that are good to have include the ability to communicate and collaborate well with others, as well as strategic thinking, problem-solving and resilience to drive innovation and solve complex challenges.

Robert Walters recommends: 

● Companies are encouraged to provide upskilling opportunities, as they can help raise productivity, and help employees develop a healthier relationship and stronger adaptability to change.

● Attractive compensation packages remain necessary for specialised and strategic roles, as these talents remain in short supply. Hybrid and flexible work models will remain key as candidates value work-life balance.

Salaries

Salaries for permanent roles are expected to remain flat, with companies possibly exploring non-monetary benefits. Contract roles can expect a rise of 5-8%, though specialised roles may see increments of up to 10-15%.

● Almost all (98%) businesses are giving pay rises, while 87% of professionals expect a pay rise in 2026.

● Eight in 10 (82%) professionals are looking for a new job, and 56% are confident about job opportunities in this sector.

Future-proofing against AI

Roles heavy on repetitive supply chain work, data entry and inventory management are at risk or being replaced as more companies integrate AI. Professionals are advised to focus on picking up technologies such as data analytics and AI, as well as to improve human-centric attributes that AI cannot replace, such as emotional intelligence and business partnering skills.

Explore

Read the Robert Walters Salary Survey at https://www.robertwalters.com.sg/salarysurvey.html

*Salaries shown in the Robert Walters Salary Survey are based on an analysis of placements made across our network of offices and specialist disciplines during the course of 2025.

Now in its 27th year, the Survey is used by employers, HR managers and employees for benchmarking salary levels within their industries.

Robert Walters surveyed 361 professionals and companies in Singapore in September 2025 to get feedback on their main expectations or concerns for the year to come with regards to salaries, career changes or staff retention.

15 July 2025

International SOS calls for innovation in crisis management

International SOS, the global security and health risk management company, has unveiled a global guide to help organisations navigate the complexities of modern crises.

The paper, Building a Responsive and Effective Crisis Management Programme and an accompanying webcast emphasise the importance of moving beyond traditional crisis response to adopt innovative strategies.

Giles Hill, Global Head of Security Services at International SOS said: "Crises, though inherently disruptive, serve as powerful crucibles for greater resilience and innovation. They expose latent vulnerabilities, sharpen decision-making and compel organisations to think about agility – an essential capability in a volatile world. They are a brutally honest appraisal of an organisation’s strategy and culture.

"Leaders and organisations that embrace crisis as a catalyst – not just as a threat – emerge stronger, with more agile systems, clearer priorities and greater competitive advantage, ensuring their organisations not only survive but thrive in the face of adversity."

Using real-world scenarios and events, the paper demonstrates how, through informed, pragmatic, and adaptable crisis management, organisations can sustain operations and flourish, and how visionary leaders can transform their organisations into resilient entities capable of facing even the most unforeseen challenges. Based on International SOS’ 40 years of experience supporting clients and their employees through crises, the paper provides practical insights into all key aspects of best practice in dealing with today’s crises – from pre-crisis planning and post-crisis demobilisation to the critical roles of perception, strategic communication, and innovation.

Gautier Porot, Group Crisis Management Practice Leader at International SOS, emphasised the importance of the adoption of best practices across the workforce: “We have seen from recent escalations particularly how imperative it is to have robust crisis management and to encompass all eventualities.

"This paper is not just a source of information but a real call to action for all organisations, their leaders and each employee. Only by collaborating and preparing actively can crises be turned into opportunities and ensure sustainability and success.”

Highlights include:

- Pre-crisis planning: Identifying systemic risks, organising resources, and training teams to minimise potential impacts. This includes creating ad hoc teams with specific and complementary skills and developing key documents such as crisis management policies, plans, communication strategies, and guides.

Stacey Conlin, Head of Risk, Cricket Australia said: “When you look at traditional crisis and incident management, it’s often linked to very high risk-based thresholds or impacts. Once an impact hits this level, organisations then convene the crisis management team. With the growing frequency of incidents and crises, early intervention is paramount, and I’ve established and recommended that organisations set up an Early Intervention Impact Assessment team. This means that prior to an incident hitting high impact levels, we gather, assess the facts, risks, impacts, and most of the time, we are able to de-escalate the situation."

- Crisis response: Mobilising teams, controlling the situation, and resolving issues through rapid decision-making and clear communication. The paper outlines the importance of modular and agile response teams tailored to each crisis's specificities.

- Post-crisis demobilisation: Supporting teams, analysing the new ecosystem, and adapting strategies to better cope with future crises. This involves a structured approach to problem-solving, including identifying the desired end state, breaking it down into workstreams, prioritising them, and developing strategic intent and action plans.

Details

The whitepaper can be downloaded at https://www.internationalsos.com/publications/global-crisis-management-paper

Watch the webinar at https://www.internationalsos.com/events/crisis-management-webcast

26 March 2018

DocuWorks 9 supports cloud, mobility

Fuji Xerox Asia Pacific has launched DocuWorks 9. New features allow the document handling software to link with Fuji Xerox’s cloud services for efficient mobile activity.

DocuWorks enables electronic documents such as office documents and image files to be handled just as if they are paper documents. With the new functions for mobile work, users can now continue unfinished work anytime, anywhere.

Once users have collected documents needed for their work in a new function called Task Space, they can store the documents in Fuji Xerox’s cloud service, Working Folder, by simply clicking the sync button. If they enter Task Space from another PC or mobile device, whether remotely or internally, they will be able to view and edit any documents stored in the cloud service*.

Basic services are now more secure through adopting Amazon Web Services, and the storage capacity of the cloud-based Working Folder has increased by more than 10 times. Working Folder’s basic service now provides 100 GB of storage and can be expanded to up to 5 TB.

In addition, the Task Toolbar, a tool that enables users to visualise the work procedures by changing the icon positions following the work process, was enhanced to allow users to create multiple tabs. With this, daily operations can be further streamlined, enabling users to accomplish multiple tasks quickly and concurrently. Other functions, such as the newly added Pencil Case function, helps improve ease of use by enabling users to register electronic stationery (annotations) including stamps, notepad and markers, and also helps improve efficiency by allowing users to easily call up frequently or recently used functions.

“Together, DocuWorks and Working Folder provide an integrated platform for businesses to manage accumulated paper and electronic documents in a unified manner — opening up the possibilities of a wide range of work styles to achieve greater productivity.” said Keh Joo Tan, Senior Manager l,  cloud service marketing, Fuji Xerox Asia Pacific.

DocuWorks is document-handling software. The company has given out 5 million DocuWorks licences as of July 2017 in cumulative shipments in Japan.

*Cloud linkage with Task Space requires a separate Working Folder contract.

PCs to be used outside the office require DocuWorks, and mobile terminals require a free mobile app, DocuWorks Viewer Light 4 (either iOS or Android edition).

8 November 2017

Influential Brands unveils award winners for 2017

Influential Brands has named six CEOs Top CEO of the Year at the 5th edition of the CEO Asia Conference held in Singapore on 7 November. The 2017 conference, themed The Future of Business in Asia, was held in collaboration with knowledge partner Deloitte Singapore, education partner, SIM, and official car Rolls-Royce Motor Cars.

Among the awards* presented at the event were Top CEO of the Year, Top Influential Brands, Outstanding Brands, Influential Artist of the Year and Influential Woman of the Year. Some 400 C-suite executives from over 100 leading companies across the region including Indonesia, Malaysia, Thailand and China attended the event. 

Source: Influential
Brands.
Jorge Rodriguez, MD, Influential Brands said, “All awardees of the Top CEO of the Year awards are business leaders from Asia representing diverse sectors from the consumer industry. Chow Tai Fook is a prominent leader in (mainland) China and Hong Kong, Thai Beverage is a market leader in Thailand and in the region, NTUC FairPrice is a dominant player in the grocery sector in Singapore, Success Resources is the global market leader in people development, Hatten Land is a developer with an award-winning portfolio of integrated residential, hotel and commercial developments in Melaka and finally, ONE Championship has expanded to become the Asia’s largest martial arts event company.

"The six Top CEO awardees have demonstrated not only their capacity to lead their organisations but also their ability to understand clearly what consumers expect from them."

Rodriguez added that three factors will drive business success.

- Dynamic connections: consumers will decide how, when and where to buy

- Meaningful branding and innovative products: consumers will be drawn to a brand that has a purpose and is always innovating its products

- Right associations and partnerships: consumers will find the most efficient way to get what they want hence brands must increase brand exposure and leverage on strategic partnerships

"Influential Brands exists for these reasons of fostering dynamic connecting, building channels for brand education and facilitating partnerships and opportunities in Asia," he said.

Thirty-three brands were named in the Top Influential Brands awards and another four as Outstanding Brands. Old Chang Kee was recognised under Influential Brands Hall of Fame for its appeal to consumers across generations. The brand has been a winner for five consecutive years under the Influential Brands Top Influential Brands award category.

Two new individual awards were introduced this year. Iskandar Jalil, Singapore's celebrity potter, won the inaugural Influential Artist of the Year award. The first Influential Woman of the Year award went to Christine Tan, anchor for CNBC's Managing Asia programme.

“The role of the CEO exists at the intersection of the external environment and the internal organisation. In today’s disruptive marketplace, it is not possible for CEOs to shield their organisations from ambiguity,” said Philip Yuen, CEO, Deloitte Southeast Asia and Singapore.

“At Deloitte, we harness our organisation’s broad capabilities to deliver forward-thinking and fresh insights for every stage of a CEO’s career through Deloitte’s CEO Programme – supporting CEOs in their strategic agenda to manage the complexities of their roles, tackle their companies’ most compelling challenges, and adapt to strategic shifts in the market. In this spirit, I would like to congratulate the award winners and wish them continued success.”

Rolls-Royce Motor Cars, the official car for the event, introduced the Rolls-Royce Ghost and the Wraith, a two-door coupé, at the award ceremony.

Paul Harris, Asia Pacific Regional Director for Rolls-Royce Motor Cars said, “Rolls-Royce has always been the choice for industry titans, and the movers and shakers of the business world. To maintain our pinnacle position means also constantly evolving and integrating cutting-edge technology to create the best in luxury. We are supporting Influential Brands’ CEO Asia Conference as it is a unique platform to support the regional business arena, while showcasing our brand of luxury to highly-successful individuals.”

Deloitte has also released a white paper, Scaling Edges – A Pragmatic Pathway To Broad Internal Change, in conjunction with the eventIn the paper, the consultancy advised companies to reconsider how they innovate today, typically by flooding the market with new, marginally improved products or services, to "innovating at an institutional level" instead in the era of the "Big Shift", what Deloitte terms the current environment where we are experiencing increased globalisation and rapid advancements in technology

"This change requires firms to rethink even the primary objective of why they exist and drastically change their management mindset; in today’s rapidly changing landscape, a focus on scale efficiencies is not enough. Though transformative change is required, it is admittedly far from a simple task," Deloitte said in the executive summary of the paper.

Pragmatic Pathways is a new framework for digital transformation that in essence says: 

- Focus on edges rather than the core of a company, as change agents can better identify projects which are most likely to achieve significant and sustainable returns. 

- Leverage external resources rather than internal support to scale in edge projects to circumvent scrutiny and organisational resistance to change.

- Accelerate learning rather than focus solely on short-term outcomes to make edges conduits of transformation.

Details:

Top CEO of the Year 
 
Seah Kian Peng, CEO, NTUC Fairprice Co-operative

Dato Colin Tan, Executive Chairman & MD, Hatten Land

Chatri Sityodtong, Chairman, One Championship

Richard Tan, Chairman, Success Resources Singapore

Kent Wong, MD, Chow Tai Fook Jewellery Company

Thapana Sirivadhanabhakdi, President & CEO, Thai Beverage Public Company 

Influential Woman of the Year 
 
Christine Tan, Anchor, Managing Asia, CNBC

Influential Artist of the Year 
 
Iskandar Jalil, Master & Veteran Potter

Hall of Fame 
 
Old Chang Kee

Top Influential Brands




Brand Name Category Country
1
Raffles Hotel Heritage Hotel Singapore
2
Gardens by the Bay Tourist Attraction Singapore
3
Lee Hwa Jewellery Premium Jewellery Singapore
4
Din Tai Fung Asian Restaurant Singapore
5
BreadTalk Bakery Asia
6
NTUC FairPrice Supermarket & Online Grocery Retailer Singapore
7
Watsons Retail Loyalty Card & Personal Care Store Singapore
8
MindChamps Pre-school Education Singapore
9
Orange Clove Caterer Singapore
10
ERA Property Agency Singapore
11
Spectacle Hut Multi-Brand Designer Optical Singapore
12
Gain City Air-con & Home Appliance Retailer Singapore
13
Huawei Mobile Phone China
14
Delsey Luggage Asia
15
De Longhi Premium Coffee Maker Asia
16
Canon Camera Asia
17
Grab Taxi Booking App Asia
18
Lazada Online Market Place Asia
19
Jean Yip Group Beauty Centre Singapore
20
My First Skool Pre-school Education Singapore
21
Sunshine Bread Singapore
22
SCS Butter Singapore
23
CP Group Frozen Food Asia
24
Gardenia Bread Singapore
25
Skylight Abalone Premium Gift Singapore
26
Bonjour Bread Singapore
27
Katrina Holdings Bali Thai, So Pho, Streats Singapore
28
JobStreet.com Online Job Search Asia
29
Central Food Retail Group Grocery and Convenience Retailer Thailand
30
Chow Tai Fook Premium Jewellery Asia
31
Joy City Shopping Mall China
32
Beijing Tong Ren Tang Traditional Chinese Medicine China
33
Telkomsel Telecommunications Indonesia


Outstanding Brands



Brand Name Category Logo Display
1
Choc Spot Confectionery Retailer Outstanding Brands - 
Singapore
2
Curry Times Local Cuisine Outstanding Brands - 
Singapore
3
Prata Wala Asian Restaurant Outstanding Brands - 
Singapore
4
KIODA Korean Concept Store Outstanding Brands - 
Malaysia

Explore:

Learn more about Deloitte's Scaling Edges methodology

Read the WorkSmart Asia blog posts about:

The 2015 Top Influential Brands and the winners in 2014

The Rolls Royce Dawn Black Badge

*Criteria for the awards in 2017 include:

Top CEO of The Year


A selected group of six CEOs will be recognised for their exemplary achievements in five areas:

Brand leadership: Leads an organisation that owns prominent brand(s) with strong brand power and high brand equity in the eyes of external and internal stakeholders. Brand power is assessed by Influential Brands' constant market monitoring via surveys and social media listening.

Brand expansion (local and international): Demonstrates an ability to build strong partnerships and takes calculated risks in his/her pursuit of business expansion and market leadership. Proven track record creating new brand concepts within their existing marketplace or taking the brand to uncharted territories in Asia and beyond.

Financial performance: Assessment of business performance based on revenue and other indicators (i.e. new countries, new partnerships, point of sales, etc).

Innovation: Infuses and empowers innovation from within the organisation. Embraces new technology in line with new industry developments and allocates time/resources in research and development (R&D) as an important activity in his/her business.

Personal integrity: Living according to values has earned him/her immense respect from staff, competitors, advisers, family and wider community. Coupled with the ability to communicate ideas, this creates the potential to influence others.

In 2016, the recipients for this segment included:

George Quek, Chairman of BreadTalk Group


Anthony Tan, Co-Founder and CEO of GrabTaxi Holdings

Dr Michael Tan, Co-Founder and Group CEO of Fullerton Healthcare Corporation


Richard Eu, CEO of Eu Yan Sang International

David Chiem, Founder, CEO and Chairman of MindChamps Holdings

Alain Ong, CEO of Pokka International

Influential Woman of the Year award 

In line with the Champions of Excellence programme, the Influential Woman of the Year 2017 Award recognises one woman for her exemplary achievements in three areas: influence, business leadership and personal branding. An intensive assessment based on the following criteria was conducted:

Influence: Demonstrates an ability to infuse a special energy that leads to the generation of a greater impact as a result of her work, presence, values and decisions. Coupled with the ability to communicate ideas, this creates the potential to influence others.

Business leadership: Leads and or fronts an organisation that owns a prominent brand(s) with strong brand power and high brand equity in the eyes of external and internal stakeholders.

Personal branding: Living to values has earned her great respect from staff, competitors, advisers, family and wider community.

Influential Artist of the Year award

One artist will be recognised for his/her exemplary achievement in three areas: influence, contribution to the promotion of arts and culture and personal integrity.

Top Influential Brands awards

The 33 awardees will be brands enjoyed and loved by consumers in Asia. The selection is backed by more than five years of consumer insights and surveys covering Singapore, Indonesia, Malaysia, Thailand and China and more than 5,000 respondents. The Asiawide study was conducted via both face-to-face and online surveys. More than 50 categories from Online Marketplace and Food and Beverage (F&B) to Fast-Moving Consumer Goods (FMCG), Electronics and Beauty & Wellness were covered. The top five brands from each category qualify for this award. 

Outstanding Brands awards

Outstanding Brands was created two years ago to identify, feature and celebrate growth brands that sparkle and have shown resilience and growth in changing times. A brand must not only be noteworthy in its own category, industry or domain, it must show significant growth in revenue year-on-year for the past two years or more. It cannot be in receivership and must have a clear business expansion plan. 

4 July 2017

Think gold, healthcare, India for investments this year: Emirates Islamic

Source: Emirates Islamic. Jamal (left) and Dugan (right).
Source: Emirates Islamic. Jamal (left) and Dugan (right).

Emirates Islamic, a UAE-based Islamic financial institution has shared the investment outlook for 2017 with its wealth management clients in Abu Dhabi and Dubai.

Presented by Gary Dugan, Chief Investment Officer (CIO) for Emirates NBD, Dealing with Global Disruptors - Investment Outlook for 2017 detailed disruptions to the global economy in the last year which have created challenges to conventional wisdom. Citing events such as Brexit, US President Donald Trump’s victory, the rise of Indian Prime Minister Narendra Modi and the launch of the Tesla car as global disruptors, Dugan said: “These political and technological events were major surprises to global financial markets, and have triggered significant shifts in the valuations of currencies and asset classes. More importantly, they have forced investors around the globe to rethink their long-term investment strategies.”

Explaining that the disruptions to conventional wisdom would most likely continue through 2017, Dugan advised, "Given the ongoing volatile global economic and political environment, it is important to invest in countries and sectors that offer long term growth and value. We believe for example, that sectors like technology and healthcare and countries like India offer relative value in current environment. As a general principle, investments should focus on preserving capital, while at the same time achieving reasonable profit levels.”

“Gold continues to play an important role for us. The yellow metal price has continued to deliver returns and remains a key diversification component for investment portfolios,” he added.

The investment outlook event was in keeping with Emirates Islamic’s vision to be a leading Islamic bank in the region. The bank has continued to build on its long-term relationship with customers, through a ‘customer first’ approach, which focuses on personalised financial services.

Jamal Bin Ghalaita, CEO, Emirates Islamic said: “Wealth management is one of the key pillars of the banking proposition at Emirates Islamic, and we aim to provide personalised wealth advisory services to our clients through a comprehensive platform, backed by in-depth knowledge in Islamic finance and extensive expertise in local and regional investments. The continued collaboration with global Islamic finance solutions providers also empowers Emirates Islamic to provide additional value to clients, and enables us to move closer to our goal of becoming the preferred provider of shari’ah-compliant wealth management solutions in the region.” 

6 March 2017

Intuit Singapore to launch hit expense management app

Intuit, the global small business management and accounting software solutions provider, plans to launch QuickBooks Self-Employed in Singapore. The software allows users to stay on top of business expenses. QuickBooks Self-Employed launched in the US in 2015, and has 180,000 customers globally including in Australia, up from 50,000 a year ago.

Scheduled to be available later this month, QuickBooks Self-Employed is a mobile app targeted to help the growing freelance workforce. The app features expense tracking, invoicing, and helps users get better insight into their financials including net income and tax obligations throughout the year.

According to the Manpower Ministry’s 2015 Labour Force Report, 14% of Singapore’s workforce are self-employed. A growing part of this is the on-demand economy, which in Singapore includes global platforms such as Uber and Airbnb as well as strong local market players PandaBed, GrabTaxi and Redmart.

“The Singaporean self-employed community will benefit from a service that allows them to effectively stay on top of business expenses and make better financial decisions,” said Ashley Millbern, Head of global expansion at Intuit. “We know that these workers face unique challenges compared to traditional, full-time employees. QuickBooks Self-Employed will help them get organised and simplify their financial tasks, untangle business and personal expenses, and help them get ready for tax time; a task that used take hours can now be done in just minutes, and right in the palm of their hand.”

QuickBooks Self-Employed features include:
  • Tracking expenses on the go with easy category selection based on swiping left or right on the phone
  • Link receipts to expenses through the app
  • Create and send invoices with notifications when the invoice has been viewed.
  • Snap and store receipts, manage expenses, and invoices in one place

For more than three decades, Intuit has worked closely with customers around the world throughout the product development process. Customer input is critical to determine what big, unmet needs they are facing, what solutions Intuit should create, and how the products will look and feel. Intuit is also inviting Singaporean self-employed workers to be part of the product development process by joining a product testing programme to provide input and feedback on the mobile app.

Interested?

Sign up to test the software

11 January 2017

New book combines services management and marketing best practices with the latest research

Source: NUS. Cover, Winning in Service Markets.
Source: NUS. Cover, Winning in Service Markets.
Tried and tested services management strategies backed by cutting-edge academic research are now available in Winning in Service Markets, a book by Professor Jochen Wirtz, National University of Singapore (NUS) Business School’s Vice Dean (Graduate Studies) and Professor of Marketing.

Professor Wirtz  has adapted his globally leading textbook – Services Marketing: People, Technology, Strategy (8th edition) for industry practitioners. Targeted towards service organisations, the new publication provides comprehensive coverage of the latest academic research and its implications for best-practice service management and marketing across multiple services sector industries.

The secret to winning in service markets is summarised into a five-part framework for readers. With the whole service-profit chain in mind, organisations can cultivate a shared service climate, culture and leadership by:

1. Understanding the power of design and packages of “intangible” benefits and products for employees;

2. Investing in high quality service operations and customer information management processes;

3. Grooming a pool of motivated and competent frontline employees;

4. Building and maintaining a loyal and profitable customer base; and

5. Developing and implementing a coherent service strategy to transform assets into improved business performance.

“Consumers today are more knowledgeable and sophisticated than ever before. Service organisations need to keep up by creating memorable customer service experiences in order to build brand loyalty,” says Professor Wirtz. “Through this book, I hope to help transform the service sector into one that creates value for both customers and employees whilst balancing profitability and growth.”

Jan Swartz, President, Princess Cruises, called the publication a “highly practical book” that is recommended for everyone working in a service organisation. She said, “I love the comprehensive coverage of services marketing and rigour. Also, it is easy to read and full of interesting, best practice examples.”

Professor Wirtz is recognised globally for his excellence in teaching and research with over 40 awards. He holds a Ph.D. in services marketing from the London Business School and his research has been published in some 100 academic journal articles and 130 conference presentations. He has published over 10 books and is an active management consultant in the areas of strategy, business development and customer feedback systems. 

Interested?

Winning in Service Markets is published by World Scientific Publishing and is available for purchase on Amazon and leading book stores. The Kindle version costs US$23.49. Key chapters are also available as standalone publications in e-book and paperback form. Read the abstract

18 October 2016

RHB Banking Group works with Melbourne Business School for leadership initiative

Source: RHB Banking Group. From left: Yasir Abdul Rahman, Head of RHB Academy, RHB Group Human Resource; Jamaluddin Bakri, Group Chief Human Resource Officer, RHB Banking Group; Greg Campbell, GM, Asia Pacific, Melbourne Business School and Jeffery Soong, Regional Manager Asia, Executive Education of Melbourne Business School at the signing of the strategic partnership for the RHB Leadership Signature Programme Series.
Source: RHB Banking Group. From left: Yasir Abdul Rahman, Head of RHB Academy, RHB Group Human Resource; Jamaluddin Bakri, Group Chief Human Resource Officer, RHB Banking Group; Greg Campbell, GM, Asia Pacific, Melbourne Business School and Jeffery Soong, Regional Manager Asia, Executive Education of Melbourne Business School at the signing of the strategic partnership for the RHB Leadership Signature Programme Series.

The RHB Banking Group has partnered with Melbourne Business School (MBS) for the RHB Leadership Signature Programme Series, aimed at developing talents for a high performance workforce. MBS is the graduate business school of the University of Melbourne, Victoria, holding AACSB and EFMD (EQUIS) accreditations.

The collaboration is part of the group’s learning and development transformation initiatives which focus on creating a step change in the learning content, learning experience and learning environment for RHB employees. 

The programme is designed as a capstone for springboarding employees for progression and succession in their career. Jamaluddin Bakri, Group Chief Human Resources Officer of the RHB Banking Group said, “As businesses now operate in a very volatile environment which requires more complex and adaptive thinking abilities and skills, we are taking proactive measures in transforming our learning approach to develop talents to meet an increasingly volatile future. Our transformation focuses on establishing a new learning architecture for the bank which supports innovative learning practices, revamped curriculum and impactful learning experiences to accelerate the development of RHB talents.

“Working together with MBS on the new learning architectural design, RHB’s talent will be imbued with greater learning agility where they are able to learn, unlearn and relearn continuously. With this partnership, we are confident that the new approach would enable RHB to achieve its goal of creating a high performance workforce in line with our reframed strategy.”

The programme series is designed as an integrated learning journey which will use multimode learning approaches such as face-to-face, self-paced, and interactive coaching as well as online to deliver an engaging and flexible solution. It comprises three core programmes, namely Transition to Business Leadership Programme for Middle Level Leaders, Emerging Leaders for Frontline Managers and Foundation of Leadership for Individual Contributors. 

“This is an important initiative and signals a clear and tangible commitment from RHB in developing its people and equipping them with the skills, knowledge and mindsets that will enable them as well as the bank to thrive and flourish in a highly competitive and dynamic world,” said Greg Campbell, GM, Asia Pacific, MBS, RHB Banking Group's strategic learning partner in the design, development and delivery of the programme.

Meanwhile, the first cohort of 145 in the RHB Leadership Signature Programme Series is scheduled to be rolled out in December 2016. Other major programmes carried out by RHB as part of developing talents were the RHB INSEAD Senior Leadership Development Programme in 2013/14 and the GMC-1 Senior-Level Mentoring Programme in 2015.