9 January 2015

White paper on managing talent in the China hospitality industry offers solutions

The Florida International University’s Chaplin School of Hospitality & Tourism Management (CSHTM) and its Institute for Hospitality & Tourism Education & Research (IHTER) have released a white paper on talent in the Chinese hospitality industry which may be of interest to HR managers handling Chinese resources as well as to those in the hospitality industry. 

Managing Growing Pains of China’s Relentless Hotel Development Pipeline provides the hospitality industry with ideas on what can be done to address the severe shortage of qualified and skilled talent in China for hotels entering the market, including professional coaching, conflict resolution and career ladder strategies at the workplace.

Authored by Simone Champagnie, executive director at IHTER; Danqing Liu, Associate professor at CSHTM’s Marriott Tianjin China Program; and Christine Toguchi, MD at MacroVision Network and the Project consultant for IHTER, the paper explores the insight, ideas and pertinent questions arising from the intellectual exchange that took place at the Visionary Leaders Forum in Shanghai last June. 

Click here to download the white paper in English and Mandarin.