Showing posts with label hr. Show all posts
Showing posts with label hr. Show all posts

12 January 2026

Five talent shifts redefining Singapore hiring

Source: PERSOL. 2025 talent trends and hiring priorities infographic.
Source: PERSOL. 2025 talent trends and hiring priorities.

PERSOL's Industry Insight Report 2025 has revealed that employee expectations for flexibility, purpose and growth now outweigh pay as key drivers of career choice, reshaping how organisations attract and retain talent across the Asia Pacific region. 

Based on findings from 12 markets and four core sectors – manufacturing, consumer, professional services and supply chain, the report offers a regional view of how work and workforce priorities are evolving: 

Automation, sustainability regulation and demographic change are redefining the labour market across the region. Employers continue to face widespread skills shortages, with demand for digital, analytical and hybrid capabilities outpacing supply in most major markets. Environment, social and governance (ESG) awareness and compliance literacy are also becoming essential hiring criteria as organisations respond to growing sustainability expectations.

The report highlights that Gen Z and Millennial professionals are reshaping what they value at work, prioritising flexibility, purpose and development opportunities over pay alone. According to the International Labour Organization (ILO), Asia and the Pacific remains the world’s fastest-growing employment region, underscoring the need for businesses to evolve workforce strategies in line with these shifting expectations.

Elvin Tan, Regional Director and Head of Operations APAC at PERSOL said, “The region’s talent economy is at a crossroads. Workforce gaps are no longer just about headcount. They are about adaptability. Employers who balance technology investment with cultural intelligence and purpose-led hiring will emerge stronger in the next cycle.”

In Singapore, these shifts are even more pronounced, PERSOL said. Employers are seeing strong demand for talent in e-commerce operations, data analytics, sustainability reporting and supply chain optimisation. Foreign manpower controls and expanding ESG reporting requirements are intensifying competition for hybrid digital-ESG talent, the report found. Meanwhile, local professionals increasingly prioritise purpose, flexibility and career progression over compensation alone, prompting organisations to rethink how they attract and retain talent.

The report identified several shifts in how employers hire, engage and compete for talent across Asia Pacific.

At the heart of this transformation is the rise of hybrid skills, where digital fluency and human capability increasingly go hand in hand - employers are now seeking professionals who can navigate technology and strategy in equal measure.

Closely linked to this is the growing importance of sustainability and compliance literacy. As ESG expectations become more deeply embedded in business strategy, roles once limited to sustainability teams are now expanding across finance, operations and supply chain functions.

The study also points to a significant shift in the employer-employee dynamic, with candidates behaving more like consumers. Jobseekers expect transparency, mobile-first communication and a sense of purpose from the hiring process. In Singapore’s highly-competitive market, digitally-skilled and sustainability-focused candidates actively assess employers for clear values, culture and long-term growth pathways.

These evolving expectations are most visible among younger professionals, particularly Gen Z and millennials, who prioritise flexibility, belonging and personal growth. For many, meaningful work and supportive leadership now matter more than salary alone.

The report concluded with a call for deeper collaboration across business, education and government to bridge the widening skills gap. This includes strengthening partnerships that align workforce development with national priorities in digital transformation, sustainability and advanced manufacturing.

Details

Read the PERSOL Industry Insight Report 2025 at www.persolapac.com/industry-insights-2025

25 November 2025

Robert Walters: AI, wages, and flexibility: What Singapore hires want

Concept artwork for a workplace
generated by Bing Image Creator.
Global talent solutions business Robert Walters’ Salary Survey 2026, a benchmark of salary trends, forecasts a challenging 2026 for Singapore. The market will continue to see volatility, combined with cost pressures and the lack of skilled talent, the company said.

Demand for talent in AI, data and cloud skills continues to outstrip supply, resulting in a skills mismatch. At the same time, firms are cautious in pay planning due to economic and sectoral uncertainty. On the talent front, candidates are expecting job offers to go beyond higher pay, and include areas such as flexibility, learning opportunities and purpose, Robert Walters said.

Companies are therefore tapping on flexible resource models, which include contract roles and project-based hiring, as a valuable tool to help them stay agile.

Key findings include: 

- Industries such as banking and finance are starting to see AI applications go from pilot phases to actual implementation, and various industries across the board are seeing AI usage increase. A third of companies said that they have already introduced AI with the objective of optimising headcount, while 30% are planning to do so. 

- Functions that companies see are most at risk with the integration of AI are administration and business support (50%), IT and digital transformation (29%), as well as accounting and finance (28%). 

- Nearly eight in 10 (78%) businesses expect up to 50% of their workforce to need reskilling/upskilling due to advancements in AI over the next 5 years. To prepare themselves for AI-driven changes in the workplace, one in two (46%) of professionals surveyed said they have started to research or pursue AI-related training.

- Top skills that employers are looking for in an AI-driven workplace are critical thinking and fact-checking (71%), data analysis (59%), adaptability (44%) and ethical decision-making (41%). 

- Professionals using AI at the workplace tend to mostly use AI tools for research and information gathering (50%), chatbots or virtual assistants for communication and support (43%), as well as copywriting, content creation and editing (42%). 

- Top concerns over AI adoption at the workplace include having their jobs displaced due to automation (48%), bias or unfair treatment due to algorithms (such as in hiring or promotions) (42%), and the lack of training to keep up with AI skills (41%).  

Flexible workforce models

When asked about their hiring plans for 2026, 37% of employers are looking to increase their headcount, with most of them (30%) looking to increase it by 5-10%. 55% of companies will start or continue to hire contractors in 2026. The top reasons for hiring contractors include hiring for project or short-term needs (74%), limited headcount (36%), and a desire to not commit to a permanent headcount yet (33%).

Companies continue to need to explore employee value proposition (EVP) offerings to attract and retain talent. Among the benefits offered to employees currently, the top initiatives were giving a bonus scheme (80%), parental leave (71%), flexi/remote working (65%), commercial medical insurance (65%) and dental cover (58%).

Modest wage increments

Talent moving between jobs can expect increments of 5 to 15%, or up to 20% for niche areas such as AI or cybersecurity. Employees staying with their current companies will see their salaries increase by 3-6% to align with inflation, Robert Walters predicted.

Most employers shared that they are likely to give a modest salary increment in 2026 to current employees. Nearly seven in 10 (69%) of Singapore employers who responded said they would be giving at least 3%. Within this segment, 7% said it would be more than 6%. 

Around a quarter (27%) are likely to give a pay rise of under 3%, while 4% said that they will not be increasing salaries. On the other hand, 57% of professionals expect at least a 3% increment from their current employer, with 14% expecting more than a 6% increment.

New hires can expect a pay rise of at least 6% from 56% of employers. Over a quarter (27%) of this segment expect to give pay rises of above 10%. On the other hand, professionals looking to move jobs are more ambitious; 83% expect more than a 10% pay rise, with 23% of them likely to request a more than 20% increase in salary. 

One of the challenges when sourcing for staff is that salary and benefit expectations are too high (53%), with other top challenges being: 

- Lack of quality candidates with the right skills/experience (72%) 

- Qualified professionals are hesitant to move (25%) 

- High competition for candidates (counteroffers and buy-backs) (25%)

Beyond compensation and benefits (62%), professionals shared that flexible work arrangements (42%), job security and stability (39%), and inspiring colleagues and culture (34%) are what they would value in an employer.

Talent snapshot 

Beyond compensation and benefits, talent value having flexible work arrangements, job security and stability, and inspiring colleagues and culture from an employer. But there is an expectation gap: 27% of employers are likely to give new hires a pay rise of above 10%. However 83% of talent looking to move jobs expect more than a 10% pay rise, with 23% of them likely to request a more than 20% increase in salary. 

Employer snapshot 

Nearly four in 10 (37%) employers plan to increase their headcount, with most of them looking to increase it by 5-10%. 

- Roughly seven in 10 (69%) employers are looking to give a salary increment of at least 3% in 2026 for current employees 

- Over half (56%) are likely to give a salary increment of at least 6% to new hires 

Lack of candidates with the right skills/experience, gap in salary and benefit expectations, and talent staying put, are among the challenges faced by companies in attracting talent. Other trends include:

- Soft skills: 65% of employers value Interpersonal, communication and collaboration skills, and 59% value problem-solving and critical thinking among their employees.

- Contract hiring: 55% of companies will start or continue to hire contractors in 2026, with 74% of companies hiring contractors do so for project or short-term needs. Other reasons include headcount limitations, and a “wait to try” attitude. 

- AI-driven workplace: 78% of the businesses expect up to half of their workforce to need reskilling due to AI advancements.

- Employers are looking for talent with skillsets in critical thinking and fact-checking, data analysis, and who are highly adaptable.

- Top concerns by professionals over AI adoption at the workplace include having their jobs displaced due to automation, bias or unfair treatment due to algorithms, and the lack of relevant training.

The rapid growth in demand for AI and data skills plus the automation of transactional roles dominated the job market in 2025. Employers focused on a skills-based workforce planning approach, invested in targeted upskilling/reskilling (AI, cloud, data), and used AI to automate screening and candidate engagement. 

At the same time, talent with skills in AI, data and cloud were more mobile, while mid-career professionals saw stronger incentives to reskill. Increased competition for AI-savvy candidates led to more selective hiring and higher packages in those niche areas. 

Companies took a cautious approach to pay reviews and pay planning, with talent with in-demand skillsets benefitting from stronger pay adjustments. Some companies had stagnant salary growth, however. Companies have had to balance the cost of living and the pressure of retaining talent in terms of increments and benefits. 

Contract or gig roles continued to be made available to support business needs, while those in slower sectors faced slower hiring and more contract roles.

2026 industry predictions for Singapore

2026 will see the prevalence of AI usage, sustained careful wage management to persist, and a stronger demand for flexible workforce models. There will be continued demand for AI, data and cloud skilled talent. Companies will continue to focus on skills-based hiring, instead of looking at traditional qualifications, as well as internal mobility and talent development programmes to retain and nurture talent. 

As Singapore companies respond to the volatility and agility required in the market, the workforce will see traditional permanent roles matched with an increasing number of contract positions and project-based hiring, forecast Robert Walters.

“Gone are the days of market-wide increments. Attracting and retaining talent has become more challenging due to the volatility and pace the market is working to, combined with cost pressures and lack of skilled talent in all areas. Companies will need to stay flexible, explore employee value proposition (EVP) offerings to draw talent, and tap on analytics for market intelligence and workforce planning.

"Employers can also look into tapping on executive recruitment firms to source for leadership talent, and use leadership assessment and coaching to retain and evolve talent. They can invest in contractors to meet the pace and project-based work requirements, and look into outsourcing and managed services to support business scale and control costs,” said Kirsty Poltock, Country Manager at Robert Walters Singapore.

Other Singapore-based insights from the Salary Survey include:

Soft skills valued by employers include interpersonal, communication and collaboration skills (65%), problem-solving and critical thinking (59%), and having a positive attitude, emotional intelligence and empathy (44%). 

The functions that are likely to see the highest attrition (defined as the number of respondents who will be looking to change jobs in 2026): 

- Supply chain & procurement (82%)

- Accounting & finance (79%)

- Tech & transformation (78%)

- Sales & marketing (78%)

Top functions which can expect pay rises in 2026: 

- Accounting and finance (98%)

- Supply chain & procurement (98%)

- Sales & marketing (97%)

- Human resources & business support (97%)

The top in-demand professions for 2026 are:

- Accounting & finance: financial analysts, finance business partners, finance managers 

- Banking & financial services: fintech & quantitative specialists, risk & compliance specialists, wealth & portfolio managers 

- Human resources & business support: HR business partners, HR generalists, transformation specialists 

- Sales & marketing: Head of growth, GM, marketing automation specialist 

- Supply chain, procurement & logistics: supply & demand planners, supply chain project managers, analysts 

- Technology & transformation: cybersecurity specialists, data/AI engineers, cloud engineers

By industry:

Tech & Transformation

● Demand for talent: very high 

● In 2025: With strong interest in AI adoption, there is a sharp rise in demand for skillsets related to AI, cloud and data. New data centre projects and capacities boosted hiring volumes in infrastructure, engineering and operations. Cost pressures kept headcount growth for permanent positions to the minimum, while driving contract hiring and offshoring. 

Professionals were more open towards contracting. Hybrid work stayed the norm, but has created new challenges around employee engagement and productivity.

● In 2026: Cost pressures will see companies maintain a flexible mix of permanent and contract employees. Employers will need to show stronger local representation in their workforce.

Key trends

● Employers are moving towards a skills-first approach, with a heavier focus on practical assessments, real project experiences and proof of skills. 

● Evolving talent strategy with roles that were once offered permanently increasingly filled by contract talent, in particular for project-based and transformation-heavy work, such as in cloud, data, AI and cybersecurity. 

● While global talent will remain important, regulatory scrutiny around Employment Passes will see local talent have an advantage during the hiring process. 

Sought-after professionals

● Permanent roles: Commercial roles such as sales and presales talent, AI/machine learning (ML) and data engineers, cybersecurity specialists especially in cloud and data centre security.

● Contracting: Cloud engineers, DevOps, cybersecurity specialists, data and AI engineers.

● Nearly eight in 10 (78%) professionals are looking for a new job, and 37% are confident about job opportunities in the sector. 

● What talent value most: excellent compensation & benefits, flexible work arrangements, and job security. 

● Valuable soft skills include change management, critical thinking and problem solving, collaboration in hybrid cross-functional teams, and the ability to influence and communicate with business leaders. Adaptability and learning agility are also prized, especially for contractors.

Robert Walters says:

● Talent are advised to develop adaptability across tools and platforms, deepen their domain knowledge and carve out specialisations in niche technologies.

● Companies that are looking to attract and retain talent should be competitive (move quickly on offers, competitive salaries on scarce roles), be efficient (streamline the recruitment process, build an alumni pool of contractors), and showcase clear career value (help professionals see how they can grow in a role).

Salaries 

Permanent roles are expected to see their pay rise at a stable rate, while skills such as AI, cloud and cybersecurity continue to seek high premiums. Similarly, contract roles for domains like cloud, data and cybersecurity are expected to see increases in rates. 

● More than nine in 10 (93%) of businesses are giving pay rises, while 85% of professionals are expecting a pay rise in 2026.

Future-proofing against AI

Roles with repetitive and standardised tasks, such as entry-level data reporting, low-level programming, and first-line IT support are most vulnerable to automation. Professionals need to show a strong grasp of their domain expertise, understanding of AI governance, and an ability to harness AI in daily work. In- demand skills include stakeholder management and business storytelling as well. 

Banking & financial services

● Demand for talent: very high 

● In 2025: Firms kept a closer eye on costs and hired more selectively, focusing on skills that directly supported business priorities. 2025 saw AI move from pilot to practice in the industry, particularly in risk and operations. 

On the contract front, demand reduced for manual operations while new roles in AI implementation and oversight were created. Stricter compliance requirements saw an increased demand for risk management and regulatory reporting skills. 

● In 2026: A growing preference for contract positions and an emphasis in skills and agility in terms of hiring. They will take a skills-based approach and prioritise a candidate’s abilities. Contract and project-based hiring, as well as cross- border hiring will increase, particularly for niche talents in areas such as quant, fintech, private equity and private wealth. 

With tightened regulations in areas like digital assets, environment, sustainability and governance (ESG) disclosures and anti-money laundering (AML) and know your customer (KYC), there will be a surge in hiring for compliance and risk projects.

Key trends

● A rise in contract and project-based roles, offering flexibility under hiring freezes or headcount caps. However, contracts for transformation or regulatory projects will be shorter-term (six to 12 months).

● Hybrid and 'contract-to-perm' are becoming the norm. While remote work is accepted for certain roles, most roles will be hybrid. According to Robert Walters, there is an increasing trend to convert contract staff to permanent positions when headcount frees up.

Sought-after professionals

● There is consistent demand for roles that sit at the intersection of strategy, regulation and technology - fintech professionals, quantitative (quant) specialists, wealth and portfolio managers and risk and regulatory experts with strong technical depth. 

● Demand has increased for contract roles for risk and compliance specialists, internal auditors that specialise in financial services, and treasury operations specialists. 

● What talent value most: Excellent compensation and benefits, flexible work arrangements, and job security 

Soft skills including adaptability, clear communication, and the ability to influence will help talent advance in their careers. Stakeholder management and problem-solving skills will also be valued among contract roles. 

Robert Walters says:

● Schedule flexibility has become a baseline expectation to attract and retain talent. Companies can also appeal to contract talent by focusing on the strengths of flexibility and autonomy, exposure to cutting-edge projects, and offering clear career progression pathways.

Salaries

Base salaries to hold steady, with selective premiums for scarce skills and domain expertise in AI, risk and ESG. Bonuses will be linked to individual performance.

● Nine in 10 (91%) of businesses are giving pay rises, while 92% of professionals expect a pay rise in 2026. 

● Seven in 10 (69%) of professionals are looking for a new job, and 46% are confident about job opportunities in this sector. 

Future-proofing against AI

Positions that centre around repetitive and manual tasks like transaction processing, basic compliance checks and data reconciliation are vulnerable to automation. Professionals need to build data fluency, sharpen their judgement and communication, stay updated on AI-related regulations, and step into roles where human insight complements technology, Robert Walters advised.

Accounting & finance

● Demand for talent: very high 

● In 2025: AI, automation and data analytics were adopted, while businesses battled cost pressures stemming from US trade tariffs and other geopolitical shocks. Demand rose for talent with the rare combination of finance and IT skills, as well as contract roles for tech-savvy, data-fluent candidates who can improve automated processes.

Companies managed costs by outsourcing roles that were transactional in nature to countries with lower labour costs, or moved more to contractors. Back-office and repetitive accounting roles, such as accounts payable and accounts receivable (AP/AR), were offshored or filled by local contract talent.

● In 2026: AI is now common in many workflows, prompting a shift in hiring and role expectations. Technical skillsets such as data analytics will be a key feature in the hiring market. A skill-based approach will be taken in hiring talent with these in-demand skillsets. 

Contract hiring will increase for all roles. Hiring processes have lengthened, especially for contract roles that may be converted to a permanent one. Singapore continues to struggle with a shortage of talent with technical skills.

Key trends 

● Soft skills such as storytelling and communication will become more important, especially for accountants, positions in accounts payable and accounts receivable, and financial analysts (reporting). 

● Demand for hybrid talent who combine domain knowhow (e.g. audit, regulatory, financial planning and analysis) with technology, analytics or sustainability literacy.

● Hiring processes to lengthen for both permanent and contract non-transactional roles, which will continue to stay in Singapore. Companies will consider case studies, cultural assessments, up to three more rounds of interviews.

Robert Walters says:

● Professionals should also learn how to collaborate with AI in their daily work, using these tools to their advantage. Professionals in less transactional roles can hone their soft skills in data storytelling, presenting findings and collaboration with other business units. 

● Companies look at shortening/condensing interview processes, and define critical skillsets clearly. They should also look to foster a great workplace culture to better attract and retain talent. Flexible work arrangements and competitive compensation remain baseline expectations for most job seekers.

Salaries

Expected to stay flat for permanent roles, with a slight increase (2-5%) for contract roles. However, niche and strategic roles that are in demand, as well as candidates with strong technical capabilities, will see higher increases.

Future-proofing against AI

Task-heavy and transactional roles (junior accountant, account executive and AP/AR) are most prone to automation via AI, robotic process automation (RPA) and intelligent document processing. 

Job seekers should look at upskilling themselves with technical skillsets in data, Power BI, enterprise resource planning (ERP), and consider career pathways in finance analyst, financial planning and analysis (FP&A), or business partnering. 

Sought-after professionals

- Financial analysts

- Finance business partners 

- Finance managers 

● What talent value most: Excellent compensation and benefits, Job security, and Flexible work arrangements.  

Salaries 

● Almost all (98%) businesses are giving pay rises in 2025, while 86% of professionals expect a pay rise in 2026. 

● Nearly eight in 10 (79%) of professionals are looking for a new job, and 50% are confident about job opportunities in this sector. 

Human resources & business support

● Demand for talent: very high 

● In 2025: A conservative approach to hiring, with a focus on redesigning the HR function to meet new business objectives, and roles offshored to lower-cost countries. The introduction of the Tripartite Guidelines on Flexible Work Arrangements in 2024 saw HR departments design frameworks to balance flexibility and productivity. 

Contract and interim hiring grew in momentum with an increased demand for experienced contract professionals in areas such as human resources information systems (HRIS) implementations, restructuring projects, compensation benchmarking and employee wellbeing.

● In 2026, businesses will expect more from HR professionals as team sizes shrink and AI integration happens. HR skillsets in business partnering and total rewards will be the key focus. HR teams will also need to drive workforce agility, implement digital HR solutions, and ensure both flexibility and performance. 

Trends 

Blended workforce models remain a key focus. Demand is expected to go up for HR transformation or fractional HR leadership roles.

Sought-after professionals 

● Experienced HR business partners who can balance strategic and operational responsibilities. There is strong demand as well for roles within total rewards, and compensation and benefits. 

● HR project managers and transformation specialists. Professionals with a proven ability to lead change initiatives will have an advantage. 

HR generalists are also in demand. 

● What talent value most: Excellent compensation and benefits, job security, and inspiring colleagues and culture.  

● Soft skills include compassion, firmness and fairness to support a workforce in transition. Professionals who can build trust, inspire teams and communicate clearly will stand out.

Robert Walters recommends: 

● Companies are encouraged to put a robust talent management programme in place. Opportunities for lateral or internal moves will help keep top talent motivated. They can also take a holistic approach to talent attraction and retention, from regular benchmarking of compensation and benefits, blended workforce strategies, to promoting transparency in areas such as hybrid work decisions and performance evaluation.

Salaries

Salaries may dip for some roles in HR, while increments will remain flat for permanent roles. Contract roles are expected to see salaries increase at usual rates (5-10%), as well as through the introduction of completion bonuses, flexible leave policies and extended benefits. Increments will depend on roles, with steady increases for HR business partners with regional exposure and stakeholder management experience.

● The vast majority (97%) of businesses are giving pay rises, while 90% of professionals expect a pay rise in 2026.

● Nearly three quarters (73%) of professionals are looking for a new job, and 47% are confident about job opportunities in this sector.

Sales & marketing

● Difficulty in hiring talent: very high 

● In 2025, lower B2C sector consumer spend saw companies flatten workplace structures, with roles at junior and senior levels being made redundant, and mid-level management employees stretched to cover operational and strategic tasks. On the contract front, roles are often offshored and have a shorter term (e.g.: from 12 months down to 6 months). AI adoption has also led to companies being able to function with smaller teams. 

In 2026: AI-skilled workers will be prioritised, while there will be reduced demand for entry-level executional roles. Senior digital specialists will be more in demand.

Trends 

● On the B2B front, companies are looking to hire revenue-generating roles to help achieve their sales targets, with a reduced focus on marketing roles. 

● Due to cost-cutting measures, companies are merging roles and responsibilities. Employers value candidates with more generalist experience and hybrid experience to cover a wider scope of responsibilities.

● Companies are moving their regional hubs and talents to lower-cost markets like Thailand or Malaysia. Compared to 2025, there will be significantly fewer senior leadership roles based in Singapore.

Robert Walters recommends: 

● Companies should have a strong employer brand. They should think about succession planning, be transparent and communicate career outlooks. identifying talents to groom for succession, offering skills-based career mobility, inventing in AI and marketing tech training budgets will help employees evolve. 

● Companies are increasingly valuing candidates with more generalist experience, and using automation to cut costs and increase productivity, hence replacing roles in content writing and basic design. Thus, professionals need to have the willingness to take on an expanded portfolio to remain relevant and in demand in today’s workplace.

● Professionals are also advised to maintain a healthy and robust network, creativity rooted in culture and emotion, and have good commercial judgement.

Sought-after professionals

● Revenue-generating roles such as sales directors, GMs, and heads of growth. Contract roles for customer relationship management (CRM) and marketing automation specialists, and AI-enabled specialists (performance and growth marketers, content strategists) are also required.

● What talent value most: Excellent compensation and benefits, job security, and inspiring colleagues and culture.

● Soft skills in demand include leadership experience, adaptability, ability to collaborate across functions, being a strong communicator who can articulate and drive compelling outcomes.

Salaries

Permanent roles may see salaries stagnate, with some executional roles likely to regress. For contract roles, employers may use bonus/incentive pay, stock options, and non-monetary benefits (such as flexible work and upskilling allowances) more aggressively than large fixed salary increases. Niche and talent-scarce sectors (healthcare, life sciences & diagnostics) may see better increases. 

● The large majority (97%) of businesses are giving pay rises, while 92% of professionals expect a pay rise in 2026. 

● Seventy-eight percent of professionals are looking for a new job, and 61% are confident about job opportunities in this sector.

Future-proofing against AI

Roles related to content creation, as well as contract roles that are junior or executional in nature (e.g. in content, social media, performance marketing operations, basic customer relationship management or CRM) are most at risk. 

Professionals should think about growing the pipeline, increasing conversions, and build AI skillsets such as data and analytics, and martech. As AI cannot replace relationships, professionals should maintain a healthy and robust network, creativity rooted in culture and emotion, ideally with commercial judgement.

Supply chain, procurement & logistics

● Difficulty in hiring talent: high 

● In 2025: The sector remained subdued throughout the year as businesses faced mounting challenges - Inflation, geopolitical shocks, and changing immigration controls created significant volatility. It also adopted a cautious “wait-and-see” approach. There was significant offshoring from Singapore to lower costs.

Ongoing expansion of technology and sustainability efforts defined demand for contract positions. Companies sought tech-savvy professionals but struggled to find talent in niche areas such as Blockchain implementation of AI-powered logistics optimisation. Companies also doubled down on efforts to reduce their environmental impact.

In 2026: The industry will be increasingly focused on risk management, resilience, sustainability, and digital transformation. Automation and AI are reshaping traditional roles, particularly those involving planning, inventory management, operations, and procurement. 

Trends

Demand for roles that can help businesses align operations with ESG mandates - green procurement practices, carbon reduction strategies, circular supply chain design - will be highly sought after. Contract roles will also increase as companies seek greater flexibility amidst headcount restrictions and economic uncertainty.

Sought-after professionals

● Professionals with skills in strategy, analytics, and AI model prompting will be highly sought after as companies implement and stress-test new systems. 

● Trade compliance specialists with expertise in free trade agreements (FTAs) and data analytics, as well as adaptable, technologically-proficient candidates who can effectively manage data tools are prized.

● Supply chain project managers are also in demand. 

● Contract roles related to demand planning, supply planning and supply chain transformation will be in demand. 

● What talent value most: Excellent compensation and benefits, flexible work arrangements, and job security.  

● Soft skills that are good to have include the ability to communicate and collaborate well with others, as well as strategic thinking, problem-solving and resilience to drive innovation and solve complex challenges.

Robert Walters recommends: 

● Companies are encouraged to provide upskilling opportunities, as they can help raise productivity, and help employees develop a healthier relationship and stronger adaptability to change.

● Attractive compensation packages remain necessary for specialised and strategic roles, as these talents remain in short supply. Hybrid and flexible work models will remain key as candidates value work-life balance.

Salaries

Salaries for permanent roles are expected to remain flat, with companies possibly exploring non-monetary benefits. Contract roles can expect a rise of 5-8%, though specialised roles may see increments of up to 10-15%.

● Almost all (98%) businesses are giving pay rises, while 87% of professionals expect a pay rise in 2026.

● Eight in 10 (82%) professionals are looking for a new job, and 56% are confident about job opportunities in this sector.

Future-proofing against AI

Roles heavy on repetitive supply chain work, data entry and inventory management are at risk or being replaced as more companies integrate AI. Professionals are advised to focus on picking up technologies such as data analytics and AI, as well as to improve human-centric attributes that AI cannot replace, such as emotional intelligence and business partnering skills.

Explore

Read the Robert Walters Salary Survey at https://www.robertwalters.com.sg/salarysurvey.html

*Salaries shown in the Robert Walters Salary Survey are based on an analysis of placements made across our network of offices and specialist disciplines during the course of 2025.

Now in its 27th year, the Survey is used by employers, HR managers and employees for benchmarking salary levels within their industries.

Robert Walters surveyed 361 professionals and companies in Singapore in September 2025 to get feedback on their main expectations or concerns for the year to come with regards to salaries, career changes or staff retention.

30 June 2025

BLINK Design Group is going places

BLINK Design Group is broadening the horizons of its team through a new programme of travel grant ‘rewards’ and talent swaps with likeminded industry innovators. 

The inaugural S.W.A.P. programme, a six-week cultural and design exchange with Keiji Architects in Tokyo, allows participants from both firms to immerse themselves in new projects while gleaning invaluable insights into different markets and practices. 

BLINK founder and creative visionary Clint Nagata called the programme an exciting way to reward and inspire talented team members, while helping strengthen BLINK’s foothold in Japan.

“Talent inspires talent and needs constant nourishing,” said Nagata. “One handpicked designer from each firm will participate in the exchange, with potential to expand globally with other likeminded firms in key destinations.”

BLINK has already established its own following in Japan with its award-winning work on the Six Senses Kyoto. Other recent notable projects for the firm include Banyan Tree Dongguan Songshan Lake, Capella Shanghai Jian Ye Li, Raffles Maldives Meradhoo Resort, Six Senses Uluwatu, Roku Kyoto LXR Resort, Regent Phu Quoc and Amanoi Spa Houses.

Meanwhile, BLINK’s Kayte McMillan A Wish to Remember Travel Award series, now in its 6th year, has five travel grants set to be awarded for high-performing team members in 2025 to visit the destination of their dreams.

The first of 2025’s winners is Ploypak Ayasanond, a designer from BLINK’s Bangkok studio. She has visited Japan and was thrilled to view the two completed BLINK projects in person. 

"This trip could be said as an opportunity for my personal growth to explore the culture of the places where I can learn and of course recharging myself,” Ayasanond said.

Source: BLINK website. The central lobby space at Six Senses Kyoto overlooks the inner courtyard of the resort.
Source: BLINK website. The central lobby space at Six Senses Kyoto overlooks the inner courtyard of the resort. Ikebana (the Japanese art of flower arrangement) displays, natural materials and earthen textures encourage a connection to nature in the interiors.

“Experiencing Six Senses Kyoto allowed me to truly appreciate how thoughtful design can transform a space into a sanctuary—where every detail, from the materials to the ambiance, fosters a profound sense of peace and connection. To create spaces that resonate with cultural authenticity and sensory engagement.

“I am grateful in receiving this award, this has been an inspiring milestone and profoundly enriching. The experiences and insights gained have significantly contributed to my development as a designer. I am thankful to BLINK for fostering an environment that encourages us to be explorers, not just designers. And thank you to Kayte for being a continual source of inspiration to all of us.”

Kayte McMillan, a BLINK design director who died from cancer in 2018, was known for her lust for life and love of travel and new experiences. To celebrate her memory, selected team members get a trip to remember as well as an experience that will help fuel their passion for travel, hospitality and embracing new places while truly living BLINK’s brand values. 

Nagata said the award has become a story of motivation, inspiration and reward for team members. “The spirit of travel and exploration is perfectly aligned with BLINK’s philosophy,” Nagata said. 

“I was incredibly fortunate to work closely with Kayte McMillan. She was an amazing individual who really had a strong passion for travel and for life, and she was taken from us tragically far too soon. In her honour we created a travel grant for to reward team members who are excelling, so they can recharge, get inspired and experience the different aspects of travel and living abroad, seeing and experiencing amazing things.

There is no greater inspiration than the world around us and we encourage everyone at BLINK to be an explorer, and to strive for excellence so that they might win the award.”

BLINK has studios in Singapore, Bangkok, Dubai and London.

2 April 2025

Skilled jobs in Singapore on the rise: Indeed

Higher-skilled jobs related to scientific research and generative AI (gen AI) are growing in demand in Singapore, though the total number of job postings on Indeed declined by 3.7%.

Source: Indeed. Chart. Change in Singapore job postings, percentage change. Scientific research and development job vacancies led the pack over the past three months as of end-February 2025.
Source: Indeed. Change in Singapore job postings, percentage change. Scientific research and development job vacancies led the pack over the past three months as of end-February 2025.

According to Indeed’s latest Hiring Lab Singapore’s job postings are 50% above pre-pandemic levels, with growth mainly seen in higher-skilled roles like scientific research and development, which rose by 35%. Job postings for security and public safety (+31%) and production and manufacturing (+16%) roles also saw some of the highest gains in the past three months.

As of February 2025, job postings related to gen AI have doubled over the past year. Key gen AI-related roles in demand come from data analytics, scientific research, and software development. Indeed said the growth in such roles shows promise for Singapore’s ambitions to become a regional gen AI hub. The share of Singapore job ads referencing gen AI is now 1.2%, which is 4x higher than countries like the US, UK, Canada, and Australia.

Indeed’s data also highlighted that job postings for cleaning and sanitation (-33%), childcare (-19%), and retail (-18%) roles saw the highest decline in terms of job postings. Such jobs are considered those which require fewer skills. The Ministry of Manpower’s Q4 labour report observed a “notable decline” in employment for workers in lower-skilled sectors, such as those in the administrative and support services.

Callam Pickering, APAC Senior Economist at Indeed, commented: “There’s reason to be optimistic about Singapore’s employment outlook despite the month’s mixed results. Higher-skilled roles remain in high demand, with Singapore standing out globally, especially in gen AI and data-related roles. An exciting challenge now is helping workers integrate gen AI capabilities into their skillsets.”

“While more support and service-oriented roles have seen a dip, it’s not necessarily a cause for alarm. With the labour market set to expand, the focus should be on continuous skills development to stay resilient and competitive.”

1 January 2025

Positive outlook for Singapore employment in 2025

Source: Randstad Singapore's 2025 Job Market Outlook and Salary Guide. Chart. Hiring managers are prioritising those with sales and business development skills.
Source: Randstad Singapore's 2025 Job Market Outlook and Salary Guide. Hiring managers are prioritising those with sales and business development skills.

Singapore’s job economy is set to see improvements in 2025, with services sectors leading growth, said Randstad. The trend is supported by AI adoption and a strong focus on revenue and cost management, the company said.

Randstad Singapore's 2025 Job Market Outlook and Salary Guide highlights the demand for skilled professionals across finance, technology, and professional services as companies navigate digital transformation and growing skills gaps in the workforce.

David Blasco, Country Director at Randstad Singapore said: “Singapore's digital transformation journey is creating unprecedented opportunities and challenges across sectors. As employers grapple with talent scarcity, we're witnessing greater demand for professionals skilled in AI, data analytics and digital infrastructure, alongside a strong focus on revenue generation and business development capabilities.

“The evolution is reshaping traditional corporate roles, with functions from banking and finance to human resources now expected to contribute to business growth and adapt to new technologies. The dual pressures of technical advancement and commercial expectations are elevating hiring requirements for both technical expertise and business acumen, presenting new challenges in talent acquisition and development.”

A recent survey by Randstad Singapore revealed that 49% of employers plan to increase their headcount in 2025, while 40% aim to maintain their current workforce. In addition, 43% of companies are projecting average salary increases of 3% to 5% in 2025. These findings signal positive business sentiment, with organisations regaining their confidence to expand their teams in 2025. 

The results also indicate that revenue generation is a key priority for businesses, with 45% of employers expecting the highest hiring activity in sales and business development. Technology remains a crucial focus, with 23% of employers prioritising tech talent acquisition, followed by 13% planning to invest in digital transformation and AI professionals.

Despite optimistic growth plans, employers face significant challenges. Two thirds cite a shortage of candidates with required skills as their primary hiring challenge, while 38% report intense market competition for talent. In response, 38% of organisations plan to increase their budgets for technical roles, while 30% will focus on internal promotions.

Blasco said: "The convergence of AI adoption, sustainable finance and digital transformation is fundamentally reshaping Singapore's business landscape. Success will hinge on organisations' ability to bridge the skills gap, particularly in high-demand areas like AI, sustainability and digital transformation where competition for talent is most intense. As we enter 2025, more companies will seek support from industry experts to secure top professionals while building inclusive, driven and flexible work cultures that attract and retain exceptional talent.”

Explore

Randstad Singapore's 2025 Job Market Outlook and Salary Guide serves as a strategic resource for employers navigating talent acquisition in high-competition areas, providing insights into in-demand skills, talent expectations and salary data for 2025. This year's report features detailed salary benchmarks across nine key industries in Singapore. The report is available on https://www.randstad.com.sg

1 March 2024

SEEK unveils AI-driven platform powering SEEK, Jobstreet and Jobsdb employment marketplaces in APAC

Source: SEEK. The SEEK, Jobstreet and Jobsdb employment marketplaces will operate under a single AI-powered platform. Hand on a mobile device scrolling through an app.a mobile
Source: SEEK. The SEEK, Jobstreet and Jobsdb employment marketplaces will operate under a single AI-powered platform.

SEEK has merged its Asia Pacific employment marketplaces SEEK, Jobstreet and Jobsdb. The three brands will operate under a single platform powered by SEEK’s AI technology, while retaining their individual brand presences.

SEEK’s unification of its employment marketplaces comes 10 years after it acquired Jobstreet and Jobsdb. “At SEEK, everything we do revolves around our customers. One unified platform means we can now offer our product to millions of people across Asia in an entirely new way, so that our customers can find jobs and talent more easily. 

"This puts us in a stronger position, more than ever before, to realise our ambition of helping 500 million people develop their careers with five million companies in the region,” said Peter Bithos, CEO, Asia, SEEK.

Jobstreet by SEEK’s latest Hiring, Compensation and Benefits 2024 Report has found that 83% of employers in Singapore reported difficulties in hiring skilled talent they need. Other research highlights included:

- Forty-five percent of employers surveyed expressed confidence in the job market in 1H24, but there was a decline to 32% for 2H24. 

- Nearly half (49%) of employers were keen on increasing their permanent headcount and around 33% of employers also plan on increasing their contract staff for 1H24. Reasons cited included business expansion (54%) and difficulty in recruiting suitable full-time staff (34%).

This indicates a growing need for employers to connect more effectively with talent across both Singapore and the Asia Pacific region (APAC), SEEK said. SEEK's consolidated platform offers a talent pool of over 40 million people across eight APAC markets, as well as 2.5 million employers. 

SEEK also shared Jobstreet data on remote working. “Work from home” has consistently been one of the top 12 keywords that talents search for in the past two years, the company said.

“In today’s employment landscape, there's a growing demand for specialised skillsets, like care economy skills or digital economy skills. In line with our goal of supporting both talent and hirers, we're excited to facilitate more tailored and better job matches to address the crux of the problem. Powered by SEEK’s cutting-edge AI, the ability to seamlessly match hirers and talents based on specific skills, job roles, and career aspirations is crucial in Singapore’s highly dynamic and evolving employment landscape,” said Chew Siew Mee, MD, Singapore, Jobstreet by SEEK.

The new platform deploys AI models to assess talent suitability and provide highly personalised recommendations by processing data from various sources, including resumes, job ad descriptions and the employer’s past behaviours. This allows employers to hire fast and right. Employers can also expedite the talent shortlist process by adding AI-recommended screening questions in their job ads.

Talent can now be better matched to jobs they are most qualified for based on their experience and skills with AI. SEEK's AI capabilities can also predict when a person is likely a strong candidate for a role by showing a top applicant badge.

7 December 2023

Jobstreet by SEEK introduces AI-based employment platform

Jobstreet by SEEK, the career and talent partner, has revamped its employment platform with parent company SEEK’s AI technology to offer better job matches, new experiences and deeper insights for both job seekers and employers.

The move is part of SEEK’s unification of its online employment marketplaces in the Asia Pacific (APAC) region, namely SEEK in Australia and New Zealand, Jobstreet in Singapore, Malaysia, the Philippines and Indonesia, and JobsDB in Hong Kong and Thailand.

“We are excited to facilitate seamless connections between jobseekers and employers, anticipating the opportunity to match them based on specific skills, job roles, and career aspirations effortlessly. This is particularly crucial given the highly dynamic employment landscape. 

"The integration of SEEK’s cutting-edge AI technology is set to improve intuitive matching and elevate the Jobstreet platform, playing a pivotal role in achieving this goal," said Chew Siew Mee, MD, Jobstreet by SEEK (Singapore).

The new platform employs AI to assess talent suitability, shortlist applications, and provide personalised recommendations based on data from sources such as the talent’s resume, job ad descriptions, and the employer’s past behaviour.

Talent will see a Top Applicant badge if they are a strong applicant for the position, which increases the chance of them applying for the role. This also benefits employers who will receive more qualified applications for their job vacancies. 

Employers can also choose to include AI-recommended screening questions for their job posts as part of the job application process.

The platform also introduces "predictive approachability". Predictive technology allows Jobstreet by SEEK to identify talent that may be amenable to discussing new job opportunities even before the vacancy has been advertised.

Source: Jobstreet by SEEK. A new employment platform uses AI to match job seekers with employers more effectively.
Source: Jobstreet by SEEK. A new employment platform uses AI to match job seekers with employers more effectively.

Job seekers, on the other hand, can also indicate if they are open to job opportunities even if they are not actively applying for jobs.

Jobstreet draws on SEEK’s over 25 years of APAC-wide data, optimising it for Singapore based on local insights drawn on over two decades of operation in the market. This is driven by SEEK’s data and AI team of over 200 people, who are completely focused on the APAC region.

“At SEEK, we are committed to leveraging data and technology to provide the most effective, efficient and fair recruitment solutions for talent and employers. We have been investing heavily in data and AI for over a decade with strong results and will continue to do so as we aspire to make our products more effortless, personalised and trusted for our customers,” said Grant Wright, GM of Marketplace and AI Products at SEEK.

24 July 2023

Randstad names the top employers in Singapore for 2023

Singapore Airlines (SIA) has been voted the Most Attractive Employer in 2023 by 2,753 locally-based respondents in an independent survey commissioned by Randstad Singapore.

This is the 6th time the company won over the hearts of employees and job seekers in Singapore in 12 years of employer brand research in Singapore. The last time SIA claimed pole position was in 2020, before the COVID-19 pandemic, Randstad said.

SIA is also the first and only employer to be inducted into the Randstad Employer Brand Hall of Fame for being the most-voted company consecutively from 2012 to 2014. The company returned to the Most Attractive Employer ranking from 2018 onwards.

Jaya Dass, MD of Permanent Recruitment at Randstad Asia Pacific said: "We would like to congratulate all the winners for being the most attractive companies to work for in Singapore. No matter your ranking this year, it is a remarkable achievement that reflects your hard work and dedication in creating work that feels good for your employees and the workforce at large. These companies have set a high standard, especially amid a competitive hiring environment, where employers have to constantly innovate and adapt to the evolving market conditions and changing talent expectations.

"This year’s winners have demonstrated what it takes to stand out and appeal to the best and brightest in a dynamic environment. We commend them for their employer branding excellence and look forward to partnering with them to engage and attract talent.”

2023 Randstad Employer Brand Awards

- Singapore Airlines

- Danaher Corporation

- Changi Airport Group

- Pratt & Whitney

- Edwards Lifesciences

- Marina Bay Sands

- Procter & Gamble

- Dyson

- DBS

- ExxonMobil

Goh Choon Phong, CEO, Singapore Airlines said, “We are grateful for our outstanding colleagues, who dedicate themselves to offering the best possible travel experience to our customers every single day. This recognition from Randstad validates the SIA Group’s longstanding commitment to attract and retain talent in Singapore and around the world. We know that the SIA Group can only remain competitive and resilient in a dynamic operating environment by offering our people a meaningful and rewarding career, taking care of their wellbeing, and prioritising their growth and development.”

Companies in the survey were rated on their relative employer brand awareness and attractiveness. The top attractiveness score was 69.15 out of a maximum of 100, which is 9.49 higher than the previous year.Compared to 2022, Danaher Corporation improved the most in attractiveness score, gaining 13.05 points in a year. Two other companies that have recorded more than 10-point gain in a year are Changi Airport Group and ExxonMobil, increasing their scores by 10.84 and 10.86 respectively.

Both Danaher Corporation and ExxonMobil are the new entrants in this year’s top 10 most attractive companies to work for in Singapore. Jai S. Krishnan, President for High Growth Markets at Danaher said, “We are truly humbled by this recognition, which reflects the passion and commitment of Danaher colleagues in Singapore and the region to serve our customer needs. Our success also would not be possible without the world-class innovation, science and business ecosystem that Singapore provides. At Danaher, our associates (employees) are inspired every day to constantly improve our work and fulfil our purpose of Helping Realize Life’s Potential.”

The relative employer brand awareness and attractiveness scores are also measured at the industry level. Out of the 10 industries in the voting, the life sciences sector was ranked top with 59.2 points out of a maximum of 100, making it the most attractive sector to work for in Singapore. The industry recorded a 6.4 point increase from 2022.

The top three most attractive industries to work for in Singapore this year are life sciences, hospitality and recreation, and services, which includes security, facilities and catering. The semiconductor manufacturing sector recorded the best improvement, as their year-on-year attractiveness score increased from 39.2 to 49.3.

The 2023 Randstad Employer Brand Research provides employers with a unique opportunity to uncover new insights and validate their assumptions of employees and job seekers. Randstad said this independent research is the most representative employer brand study in the world, reaching out to 163,000 respondents across 32 markets, including 2,753 who are based in Singapore in January 2023.

12 June 2023

Swag employment superapp aims to help SMEs, job seekers in Singapore and Malaysia

HR, payroll, and employee engagement platform Employment Hero aims to reinvent the employment relationship with its employment superapp, Swag.

Employment Hero has been digitising employment for SMEs by creating a platform that gives employers confidence in the accuracy, compliance, and transparency of their HR and payroll processes. It is now tackling the employee side of the equation: making the traditionally tedious (and discouraging) task of job hunting better.

Swag has artificial intelligence (AI)-powered recruitment functionality designed to streamline the job search for small-and-medium-sized enterprises (SMEs) and jobseekers, making the finding, onboarding, and rewarding of talent easier. This is complemented by Employment Hero's network of 200,000+ employers and 1 M+ employees.

According to Employment Hero, there are two massive issues in today’s employment landscape:

Expectations of a global recession and slower growth in Malaysia/ Singapore have driven up SMEs' overheads, making it harder for them to operate and expand. Most SMEs lack the number of skilled and qualified staff needed for better productivity and future growth. And when they do have experienced staff on the books, retaining these employees is becoming increasingly difficult in today’s volatile job market.

At the same time, skyrocketing cost-of-living is taking a toll on Malaysian and Singaporean employees. Employment Hero’s recent 2023 Talent Insights Report found that 92% of Malaysian employees are career cushioning*, with nearly half (45%) feeling that their salaries are not catching up to inflation rates. Meanwhile, the survey reported that only 51% of Singaporean respondents felt secure in their roles, the lowest among all countries surveyed, and 49% of respondents were looking externally for new job opportunities.

Swag proactively addresses these pain points by empowering employers to streamline key parts of the recruiting process, including:

● Using the power of AI to produce first-draft job descriptions

● Using AI to predict a business’ future hiring needs

● Matching eligible candidates with suitable roles

● Posting jobs to hundreds of popular job boards in a few clicks.

Swag also features a job board called Swag Jobs which gives SMEs free access to a pool of hundreds of thousands of work-ready applicants - with no job posting or advertising costs. In a time where job board advertising fees have skyrocketed, Swag gives SMEs the tools to get their jobs in front of the best candidates whatever their budget.

Once employed, Swag becomes the primary interface for all work-related tasks, including time and attendance management, leave tracking, and rostering. Swag’s Work features allow employees to reduce onboarding administration and common HR inefficiencies by keeping timesheets, payslips, leave requests, induction policies, and certifications within one central location. Swag also promotes reward and recognition initiatives such as peer shoutouts and accredited personal achievements within the business.

Swag also does the heavy lifting for employees throughout the job search process, including:

● Using AI to produce first-draft cover letters

● AI-powered job suggestions based on a candidate’s profile and skills

● One-click ‘apply’ functionality to apply in seconds

● Automatic CV and resume parsing to avoid manual data entry

Ben Thompson, Co-founder and CEO of Employment Hero, said: “We are rapidly adding new features that will match candidates with a job before it’s even posted - and faster than the job boards can. In the next 12 months, we plan to replace even more manual tasks with AI, further streamlining the process and freeing up people’s time to focus on what they do best.

“Through AI and applications like Swag, the entire recruitment process can be streamlined and personalised. We developed Swag to help employers stand out in a competitive hiring market and to help jobseekers cut down on manual tasks such as sifting through open roles and writing up time-consuming cover letters.

“While AI serves as an assistant in the hiring process for both employers and employees, it by no means replaces the human elements of recruiting. Rather than automating every interaction, Swag streamlines the manual, tedious aspects of the hiring process, such as writing job descriptions, finding promising candidates, sorting through swathes of unsuitable applicants while enhancing the personal parts, from discovering your next great hire and speaking 1:1 with interested applicants, to forming meaningful relationships with talent for future recruitment. With more time back in the day, SMEs can focus on growing their business and finding the best people in the market to do so,” he said.

Swag’s Career feature gives jobseekers access to a free jobs board - Swag Jobs, where they can create a digital employment passport and view thousands of job ads across multiple industries. Once a candidate has applied for a role, they can access an interactive, real-time messaging function between themselves and hiring managers, keeping jobseekers in the loop at every stage of the hiring journey - whether they’re successful or not.

“The Swag superapp can engage the candidate with the employer in a much more interactive, authentic way. You get direct messaging between the hiring manager and the candidate through the interview and recruitment phase, then Swag becomes the onboarding tool to bring that employee into the business, it becomes the tool to manage work, and then it's how you get paid and how you save and spend,” said Thompson.

“Put all that together and you've got a unique value proposition for candidates to find and apply for jobs, to be recruited, onboarded, manage their work, and then access benefits and perks that make the most of their pay.”

*Career cushioning refers to cushioning the blow of a possible job loss with a backup plan. The cushioning could take place through looking for other jobs, building up new skillsets, and freelance work.

31 May 2023

Singapore workers worried about burnout, layoffs: UiPath

UiPath, an enterprise automation software company, has found that 18% of employees globally are concerned they may be affected by layoffs, and that 23% of them have already experienced them at their company. The numbers in Singapore are above-average at 30% and 34% respectively, with even more Indian respondents reporting the same (46% and 44%).

The leading contributors to burnout for Singapore workers are: Pressure from managers/leadership (40%), too much time spent on tactical tasks; working beyond scheduled hours (38%) and uncertainty about career opportunities at their company (33%).

The UiPath survey* also found that 69% of workers in Singapore believed that automation can address burnout and improve job fulfillment, higher than the global average (58%) and third-highest of all countries surveyed globally. In the Asia-Pacific region, the numbers range from Japan at 36%, and India at 86%.

Nearly three quarters (73%) of workers in Singapore also reported that they view employers that use business automation to help support employees and modernise operations more favourably than those that do not. In general, 79% globally view employers more favourably if the employer uses automation. The numbers trended higher than average for India (93%), Japan (77%), and Singapore (82%).

Employees are being asked to do more work with less support, with 47% of all Singapore respondents saying they’ve been asked to take on more tasks at work in the past six months because of layoffs or hiring freezes (globally, 28%; Australia 32%; India 53%, and Japan, 5%). As work piles up, it takes a toll on employees — about one in four workers (26%) in Singapore report feelings of burnout (against Australia, 35%; India, 36%; and Japan, 13%;) — and more staffers are leaning on AI tools to provide relief, giving rise to the Automation Generation.

The Automation Generation does not represent a specific age or demographic, the company said, but rather, the professionals embracing AI and automation to be more collaborative, creative, and productive. This generation of workers wants these technologies to enrich their work and personal lives and prevent them from feeling like robots themselves, UiPath explained.

Forty-nine percent of Singaporean workers are already using business automation solutions at work, the second highest among all countries surveyed globally. Of these workers comprising the Automation Generation, 87% feel like they have the resources and support needed to do their job effectively and 81% believe business automation solutions can help address burnout and enhance job satisfaction. The numbers for business automation benefits are also high globally at 83%, with India topping the ranks at 94% and Japan scoring the lowest at 67% of respondents. Australian respondents were also optimistic (88%).

The survey of 581 Singaporean workers also found:

● Automation Generation workers desire flexibility, upward mobility, and spending less time on manual tasks: When asked what aspects of their job would change with the help of automation tools, Singaporean workers said they wanted more flexibility when it comes to their work environment (47%), more time to learn new skills (43%), and less time spent on manual tasks (42%).

● Workers are increasingly looking for automation and AI-powered tools to help with mundane, repetitive tasks:

○ Nearly seven in 10 (69%) of Singaporean workers believe that automation can address burnout and improve job fulfillment. This contrasts with global figures of 58%, and 67% in Australia, 86% in India and 36% in Japan.

○ Workers are most interested in automating these tasks:

- Analysing data (58%);

- Inputting data/creating datasets (54%); and

- Resolving IT/technical issues (50%).

○ Workers who are using business automation solutions say it has enabled greater productivity (55%), more accurate work (46%) and better internal workflows (45%).

○ Regardless of job role, 55% of workers are interested in becoming citizen developers to create new automations that could enhance their work/life balance. A citizen developer does not have the traditional coding skills that programmers have, but is able to achieve results with a low code/no code solution.

● More than half of all Singaporean workers across generations are receptive to the potential of AI-powered automation in helping them at work. More than half of all Generation Z (85%), Millennial (72%), Generation X (65%), and Baby Boomer (57%) respondents think that automation would help them do their jobs better.

“Disruption in the workplace and macroeconomic factors often mean employees are asked to bear that burden by doing more with less—but it doesn’t need to be that way,” said Brigette McInnis-Day, Chief People Officer at UiPath.

“The employees of Automation Generation are embracing AI-powered automation so they can better manage their workloads, excel in their careers, and improve their work-life balance. Businesses that deploy AI in an open, flexible, and enterprise ready way are best positioned to attract and retain the types of employees that will help them thrive in an automation-first world. Automation is a key differentiator for companies to attract and retain by empowering employees and driving engagement.”

“As the Singapore economy continues to remain volatile due to the global outlook, automation can play an important role in helping organisations navigate challenges, as it has the potential to transform industries and improve the lives of workers,” said Jess O’Reilly, Area VP, Asia at UiPath.

“The insights from our survey has shown that the majority of Singaporean workers are ready to embrace AI-powered automation to support them at work. To enhance job satisfaction and increase productivity of workers, organisations in Singapore must augment capabilities of the human workforce with automation to ensure sustainable business growth.”

*In partnership with Researchscape, UiPath conducted this research via an online survey fielded in March 2023. There were 6,460 respondents to the survey. Topline results were weighted to be representative of the collective economy by each country’s GDP: US (55%), Japan (10%), Germany (9%), India (8%), UK (7%), France (6%), Australia (4%), and Singapore (2%).

Source: UiPath Automation Generation Survey Report. Chart. Workers from India feel the most burnt out.
Source: UiPath Automation Generation Survey Report. Workers from India feel the most burnt out.

23 January 2023

Sixty-five percent of Singapore employees plan to switch roles in 2023: LinkedIn

Despite hiring in Singapore declining 34% year-on-year in December 2022 as compared to December 2021* and uncertain economic times ahead, professionals are taking a long term view of their career by investing in their skills as well as proactively seeking opportunities to progress. According to research from LinkedIn**, almost two in three professionals (65%) are considering changing roles in 2023.

According to LinkedIn, the search for a new job seems to be driven by the need for greater financial security as the cost of living soars, with demand for higher salaries as the biggest motivator for employees wanting to leave a current role (46%). Not only is salary the leading factor in driving employees to look for other opportunities, but an increase in salary is the biggest factor (58%) that would influence them to stay. Nearly one in four (24%) also said they feel more confident in their abilities and think they can find a better role.

Despite uncertain economic times ahead, employees are putting their career in the driver seat. Close to half (46%) say they are now more confident in pushing for a promotion or new opportunity in 2023, as compared to the start of last year. To cushion themselves against the challenging economic climate, more than half (54%) of Singaporeans are learning new skills and deepening their knowledge in areas that are in-demand, building their professional brand (41%), and proactively seeking feedback to improve their work performance (38%).

Out of the rest of the workforce, Millennial employees said they have gone into the office more (20%), and over a quarter in this age group also said they are more focused on development in their current role in response to increasing global uncertainty.

LinkedIn has also published its latest Jobs on the Rise list***, which identifies the fastest-growing jobs on LinkedIn in Singapore. The data reveals that the need to drive business growth in an uncertain economic environment, continued focus on digitalisation, disruptive technologies such as artificial intelligence and cybersecurity are creating opportunities for professionals in 2023. It offers a glimpse into emerging trends in the workforce and where companies will compete for top talent.

To support job seekers, LinkedIn is hosting a live session for its Singapore members, offering practical career advice and job seeking tips from voices in the know. LinkedIn is also unlocking free LinkedIn Learning courses to support professionals in their next career move.

Pooja Chhabria, LinkedIn’s Career Expert says: “Despite tough economic conditions, the Singapore workforce is relying on their own abilities to grow their skills and push forward in their careers. Since the pandemic, it’s clear that professionals have built up a bank of resilience and we’re seeing this in their confidence to tackle the year ahead. They are striving for the ideal role that offers the right wage and provides work-life balance.

"Job seekers are also being more intentional in their search, whereas others are taking steps to recession-proof their current roles by learning new skills or brushing up on existing ones. In fact, there has been a 43% year-on-year increase in members worldwide adding skills to their LinkedIn profile - 35 million have been added in the last 12 months. Building transferable skills will help professionals be more versatile and adaptable to different roles which is valuable in an uncertain economic climate.” 

Details

Singapore’s fastest-growing jobs** 

  1. Sales Development Representative
  2. Cloud Engineer
  3. Enterprise Account Executive
  4. Healthcare Assistant
  5. Cyber Security Engineer
  6. Site Reliability Engineer
  7. Back-End Developer
  8. Cyber Security Consultant
  9. Technical Account Manager
  10. Customer Success Specialist
  11. Machine Learning Engineer
  12. Artificial Intelligence Engineer
  13. DevOps Engineer
  14. Investment Associate
  15. Product Owner

Explore

LinkedIn has also provided some tips on how to invest in your career in 2023:

Create a standout profile

Be sure your LinkedIn profile is up to date to stand out to recruiters. LinkedIn members with a profile photo have 21 times more views and up to nine times more connection requests than members who don’t. Be sure to include a short summary of your background and highlight your key skills. You can also let recruiters and your network know you’re open to new opportunities by enabling the Open to Work feature on your profile. 

Look for in-demand roles

Whilst the job market as a whole is tightening, LinkedIn's Jobs on the Rise data shows roles in areas such as cybersecurity, sales and sustainability are among the fastest-growing jobs.

Stay on top of the latest updates

In a shifting, competitive job market, the latest information could give you the advantage you need. LinkedIn’s Get Hired newsletter provides timely job search advice and shows which companies are currently hiring and the top voices to follow to stay in the know.

Get interview-ready

Employers will be looking for the best fit, so before each application, think - why is this role for you? How can you demonstrate that? Why should they hire you over someone else? By using tools like LinkedIn interview prep, you can prepare yourself for any interview.

Invest in yourself

Online courses can bridge the gap when learning new skills or brushing up on existing ones. For job seekers, it's vital to understand the skills that are in demand, what skills you have that are transferable and what skills you need to learn. Over 40% of companies globally rely on skills to identify candidates, so think about the five most relevant skills for the job you want and add them to your profile.  

LinkedIn Learning has over 17,000 courses available, for anyone looking to upskill, including free access to Build a Career You Love No Matter the Market, A Career Strategist's Guide to Getting a Job, Mel Robbins on Confidence and A Bold New Approach to Goal Setting with Michael Bungay Stanier to help job seekers prepare for their next career move.

*LinkedIn Economic Graph researchers looked at the year-over-year percentage change in hiring rate, which is a measure of hires in a given time period divided by LinkedIn membership. If the change is less than 0%, this means that hiring activity is lower than it was at the same time in the previous year, and vice versa. 

**Research conducted by Censuswide and based on 22,985 workers aged 18+ from the US, UK, Germany, France, India, KSA, Singapore, Netherlands, Brazil, Australia, Mexico, Ireland, Spain, Italy, Japan, UAE, and Sweden between 9 and 19 December 2022.  

***In Singapore, investing in learning and development opportunities to upskill current employees is one of the top two priorities for bosses looking to increase resilience amongst their workforce during times of uncertainty, while 69% admit it’s challenging to attract top talent. LinkedIn commissioned YouGov to survey 2,929 C-level executives across the globe from organisations with 1,000+ employees and annual turnover of £250+ million during 27 September to 19 October 2022. The survey was conducted online.

17 January 2023

JAC Recruitment India opens second office in Bengaluru

JAC Recruitment India has established its second office in Bengaluru to provide greater assistance to companies with Japanese operations in the southern region of India.

“We’re always looking at ways we can support our clients with their business and expansion plans,” said Adil Driouech, Group MD, JAC Group (Ex-Japan).

JAC Recruitment India is a specialist recruitment firm that supports clients through permanent hiring and client advisory across a range of industries, including chemicals, manufacturing, industrial, textiles, consumer goods, engineering, construction, logistics, IT supply chain, trading, and healthcare.

Its first office was established in Gurgaon in March 2014 and is managed by Kazuo Komaki, MD of JAC’s operations in India. Komaki will also manage the Bengaluru operation.

10 November 2022

Slack: Job stability, security as important as salary for talent retention

Source: Slack infographic. More than half of all Singapore knowledge workers feel burned out, with nearly half thinking of changing jobs in 2023.
Source: Slack infographic. More than half of all Singapore knowledge workers feel burned out, with nearly half thinking of changing jobs in 2023.

Talent retention is going to be rocky going forward. The impact of the pandemic, the uncertain economic environment, and the burnout experienced by over half of Singaporean knowledge workers in the last year, have irrevocably changed what employees want from their leaders, according to new Slack research*.

The study, Leadership and the war for talent, based on a survey of over 1,000 Singaporean knowledge workers, found that Singaporeans now value stability and job security (53%) more than salary (40%) when it comes to choosing the company they work for; while having a good manager (31%) was almost as much of a consideration as salary.

Survey respondents also identified teamwork and collaboration, transparent and trustworthy leadership, flexible work, and employee wellbeing as the four biggest factors in driving organisational success - all of these factors are valued more highly than financial achievement. When it comes to flexible working, over two-thirds of Singaporeans want to be trusted to do their job regardless of location or the hours worked.

With nearly one in two Singaporean knowledge workers considering moving jobs in the next year, and 16% admitting to ‘quiet quitting’ - fulfilling the requirements of their job but not going above and beyond - it’s critical for leaders to act, Slack said. The company advises that leaders ensure their own leadership style will impact employee engagement and motivation negatively. This means:

- Focusing more on soft or ‘power’ skills - human-centred, interpersonal skills related to areas such as collaboration, social and emotional intelligence; 

- Analysing the time employees are spending on unproductive tasks; 

- Exploring ways to elevate productivity with collaborative technology; and 

- Figuring out how to meet the varying expectations of employees from different generations, who prefer to work in different ways.

Shweta Verma, Country Manager, Singapore, Slack said, “The reality is that many Singaporean professionals are burnt out. Leaders have an obligation to address this – not least for the wellbeing of their employees, but also to drive the productivity of their organisations. As we continue to go through one of the biggest workplace experiments of the century - moving from physical offices to digital headquarters - it’s critical that employers demonstrate sound, positive leadership. By harnessing collaborative technology at scale, and engaging employees in ways that best suit them, leaders can help drive productivity and a happier, more engaged workforce.” 

Poor leadership leads to burnout, quiet quitting

Slack’s research draws a clear link between poor leadership and a dip in employee morale and productivity. Only half of Singaporean professionals say they feel inspired by their leaders, and the same number find their leaders “stuck in their ways of working.”

‘Quiet quitting’ is strongly linked to poor leadership as well – over half (51%) of those who ‘quiet quit’ reported having poor leaders.

According to the study, employees with poor or average leaders feel they have much less of a voice, and less control and autonomy over their work. Additionally, they reported more of a disconnect between leaders and employees, and reported culture feeling more forced. 

Collaborative technology as potential ‘power tools’ for boosting leadership

The Slack study showed a strong correlation between those respondents that hold their leaders in high regard and those whose leaders embrace the use of collaborative technology. Interestingly, these respondents were also identified as feeling highly connected to their organisations. Contrastingly, those who deemed their leaders as technology laggards in this area say they are more likely to quit their job.

Nearly two-thirds of Singaporean knowledge workers saw collaboration tools as enabling them to be productive, among other benefits. These include being able to free up time by automating work, getting information to the right people quickly, speeding up the implementation of projects, improving communication with leadership, prioritising tasks, and achieving faster feedback loops. 

The real reason Singaporean knowledge workers don’t have enough hours in the day

The potential value of collaboration tools on organisational success becomes more pronounced, Slack said, when looking at the amount of non-productive time that Singaporean knowledge workers say they are spending on routine and often mundane tasks.

For example, nearly a third of respondents feel that it takes them too long to find information internally, and that internal processes take up too much of their day. A similar number find that communicating across the company, within big teams and across time zones is slow due to delayed responses. Where this is the case, around a quarter of this group say they are spending over an hour a day on these activities, which can be accelerated through collaboration technology. 

Mind the generation gap

The survey shows significant generational differences in employees in Singapore in terms of what they expect from their leaders, making it clear that people management is not a one-size-fits-all.

Gen Z are the most concerned with wellbeing, having a highly social culture and desiring empathetic leaders. While they are more likely to be inspired by leadership, they are the most likely to switch jobs.

Millennials also want a focus on wellbeing, transparent and trustworthy leadership, and a great employee experience. They are the most likely to feel a disconnect between leaders and employees, and have the highest levels of job dissatisfaction. This group leans in most to the use of collaboration tools.

Gen X places the greatest importance on flexibility, transparent and trustworthy leadership, and are the least concerned with wellbeing. They want their employers to have a consistent purpose, supported by robust processes. They are the least interested in technology and innovation.

Baby Boomers are middle of the road on most things, but are particularly favourable towards having robust processes, clear KPIs and accountability frameworks, and to have a clear level of autonomy in work.

Cooling down the burnout

The research also showed some clear differentiation between what Singaporean knowledge workers across different industries are feeling and looking for:

IT and technology: Respondents from the tech sector gave the highest scores to their managers for being competent and communicating well. Although not inspirational, IT leaders are seen to lead by example. Perhaps, as a result, IT workers are less likely to feel burned out, Slack suggested.

Financial services: Notably much less focused on teamwork, collaboration and wellbeing as being the keys to success, respondents from the banking sector were the most likely to want more meaning in their job. They also reported some of the highest rates of burnout, dissatisfaction and quiet quitting.

Retail: Singapore’s retail knowledge workers seem to be more positive than their peers in other industries right now. Half (51%) say they feel strongly about doing the right thing by their employer and are happy to go “above and beyond”. At 42%, retail also has the lowest proportion of workers who say they’ve felt burned out during the past 12 months.

Government: There seems to be a significant opportunity in Singapore’s government sector to tap into the benefits of collaborative technology, Slack notes. More than half (56%) of government employees say that email is still their primary method of communication with customers and partners - a proportion significantly higher than other industries in the survey. Government workers are also more likely to be working from a mix of home and office environments, with around two-thirds (67%) saying they are working this way.

A new perspective on the office

While employees are increasingly working from home, the office environment is still valued, the Slack study found. When asked what they felt the office was best suited for, Singaporean knowledge workers cited team building, social connection, collaboration and brainstorming, and one-on-one/development meetings. Activities like progress updates, company town halls, learning programmes and knowledge sharing sessions were perceived as less critical if they are held in an office. This suggests that a lot of time can be potentially saved by conducting these activities virtually, using collaborative technology.

Explore 

Read the Leadership and the war for talent report.

*Slack’s new research, conducted by Honeycomb Strategy, was based on responses from 1,000+ Singaporean knowledge workers within organisations of 100+ employees.

This is the second iteration of this Slack research in Singapore, with The Reinvention of Work study carried out in October 2021. The Slack State of Work report, a global survey including 1,000 Singaporean knowledge workers, is similar research that was carried out by GlobalWebIndex in March 2020, prior to the pandemic.