26 February 2015

Maybank adds Malaysia’s first ever balance request service to Maybank2u app

Source: App Store.

Maybank has enrich its mobile banking value proposition. with the launch of Malaysia’s first ever “Quick Balance” service within the Maybank2u mobile app. The feature allows customers to view their account balance with the tap of a button, and comes with the freedom to customise the specific balances to monitor even on the go.

Quick Balance aims to boost the Bank’s digital banking presence, and follows the success of the recent Maybank2u App launch which has seen over 1,000,000 downloads since 8 September 2014.

Maybank’s Head of Community Financial Services Malaysia, Hamirullah Boorhan said the introduction of the Quick Balance aims to enhance Maybank’s offering in the digital space and provide Maybank customers with greater convenience when conducting basic banking.

“Viewing our account balance is something that each of us do on a regular basis. While our Maybank2u users can already do so easily, there are many customers who merely want to check balances but not transact online.”

Quick Balance provides simplicity to individual customers who maintain a banking or card account with Maybank and opt to only view their balances on mobile devices. It does not require customers to establish full Maybank2u online banking access and offers them flexibility to customise the balances they wish to monitor.

“Through Quick Balance, customers enjoy a convenient way to monitor their accounts anytime, anywhere. They can even quickly check their card balances before making purchases or whilst travelling abroad,” said Hamirullah.

Obtaining Quick Balance is simple. Customers create a new six-digit Quick Balance PIN by registering any of their savings, current account or credit card numbers and they will immediately gain access to their balances. The registration process requires a one time password which will be sent to the customer's mobile phone number for added security.

The app is available for iOS and Android devices. Click here for the download links.