10 June 2015

Six Accor hotels in Australia enter TripAdvisor Hall of Fame

In addition to the many Accor hotels across Australia recognised by TripAdvisor for their outstanding performance from businesses within the tourism and hospitality industry, several Accor hotels and resorts were acknowledged for achieving the honour five years in a row, earning a TripAdvisor Hall of Fame award.

Six Accor hotels in total were admitted into the Hall of Fame this year:

The Sebel Melbourne Flinders Lane
Quay West Suites Melbourne
The Sebel Maroochydore
Pullman Palm Cove Sea Temple Resort and Spa
Pullman Cairns International
The Sebel Mandurah

Chief Operating Officer of Accor Hotels Australia, Simon McGrath, said the number of hotels and range of brands and destinations represented by Accor in TripAdvisor‟s Hall of Fame roll call for 2015 reflected the high calibre of hotels and resort's the group represent across the nation.

“Maintaining a focus on guest experience, and a commitment to anticipating needs are essential to any hotel's ongoing success, and the honest feedback provided by customers via TripAdvisor is highly valued by Accor.

“It‟s particularly impressive to be inducted into the Hall of Fame as this award relies on having consistently positive online reviews for five years in a row – a difficult achievement by any measure,” he said.

TripAdvisor is a travel community site allowing travellers to create and read reviews from hotels, restaurants attractions and more all over the world. The site has 340 million unique visitors each month and is home to more than 225 million reviews.

Now entering its fifth year, the Certificate of Excellence is awarded to establishments which have continuously earned positive online reviews on TripAdvisor. A handful of Accor properties have been initiated into the TripAdvisor Hall of Fame – an accolade reserved for hotels which have won the Certificate of Excellence five years in a row.

posted from Bloggeroid