18 April 2017

Minimise travel risk for employees with Concur solution

Concur, an SAP company and the provider of travel, expense and invoice management solutions, has introduced the first integrated traveller risk management solution featuring a travel and expense data set. The new solution includes an option for 24x7 monitoring services to help communicate with and assist employees at any time on a company’s behalf – from pre-travel guidance to emergency safety information.

“With global uncertainties and business travel on the rise, Concur has a strong sense of responsibility for our employees and customers around the world,” said Mike Eberhard, President of Concur. “From civil unrest to natural disasters and terrorist attacks, businesses need to be sure they know where their employees are and direct them to safety as quickly as possible. Our data set extends beyond traditionally booked travel itineraries, maximising visibility and empowering businesses to take action in these situations. During recent global incidents, Concur was able to locate employees in affected areas within an hour.”

Unlike other solutions, Concur Risk Messaging can capture traveller location data via Concur Travel & Expense, Concur Mobile, Concur TripLink, TripIt from Concur, supplier e-receipts and more, providing travel managers immediate visibility into employees that may be at risk. Concur Active Monitoring, powered by HX Global, will offer 24x7 monitoring, proactive communication capabilities, and assistance.

In 2016, Concur issued more than 10 million alerts notifying business travellers of potential risks in locations they were visiting. The number of Concur users who received alerts also increased by 770%, from 151,000 users in January 2016 to 1.3 million users in December 2016.