28 September 2024

Six in 10 APAC companies report stable office attendance Sixty percent of APAC companies say office attendance is stable

A new CBRE survey has found that over 60% of companies in the Asia Pacific region say office attendance has reached a steady state, reflecting acceptance of flexible and hybrid working models as the future of work. About a third (32%) of firms expect office usage to increase, while 4% anticipate a decrease.

The survey highlighted that 43% of Asia Pacific companies have achieved a peak utilisation rate of 80% or higher. This trend presents opportunities for companies to recalibrate their workplaces to align with evolving work styles and attract top talent, CBRE said.

Unassigned seating (hotdesking and activity-based working) and collaborative spaces are emerging as effective ways to boost workplace efficiency, with companies are increasingly adopting flexible seating and higher desk sharing ratios to achieve this goal. Additionally, 49% of companies plan to expand their use of flexible spaces in the next three years, with interest in utilising on-demand event spaces, CBRE said. 

Cost remains a critical factor influencing both lease renewals and relocations. Among respondents, 50% cited better lease terms and rents as well as cost savings as the primary motivation for relocating to new offices. Despite these financial concerns, 58% of the companies are committed to enhancing employee experience and 45% focused on boosting employee productivity.

“Asia Pacific occupiers are seizing cost saving opportunities in tenant-favoured markets to upgrade to higher quality buildings in better locations with minimal cost escalation,” said Luke Moffat, Head of Advisory & Transaction Services, Asia Pacific for CBRE.

“Sustainability and wellness are another area of focus for occupiers. Therefore, the more proactive landlords are offering green building and wellness certifications, green lease clauses, electric vehicle charging stations, and various energy-saving features, the more they can attract occupiers to their assets.”

The survey found that 70% of companies want employees back in the office at least three days a week, with half aiming for a five-day workweek. Employees in Asia Pacific are showing slightly higher office attendance than requested as 73% of them reported working in the office at least three days a week. 

The survey also highlighted uneven office attendance throughout the week, with Tuesdays and Wednesdays seeing the highest attendance rates across the Asia Pacific, except in mainland China where attendance is the highest on Mondays. Fridays show the lowest attendance, suggesting that companies may need to implement initiatives to maintain vibrancy and engagement for those who choose to come in, potentially increasing turnout over time. 

“Companies should rethink how they measure and interpret office utilisation to accurately estimate current and future space needs,” said Ada Choi, Head of Research, Asia Pacific, for CBRE. 

“With hybrid work patterns leading to uneven attendance, it is essential to maintain a vibrant environment during off-peak times while accommodating maximum capacity without compromising the work experience.” 

Source: CBRE’s 2024 Asia Pacific Office Occupier Survey. Infographic summarising key findings, including the use of unassigned seating, ESG and tech adoption, and cost factors.
Source: CBRE’s 2024 Asia Pacific Office Occupier Survey. Infographic summarising key findings, including the use of unassigned seating, ESG and tech adoption, and cost factors.

*CBRE’s 2024 Asia Pacific Office Occupier Survey was conducted from 6 June to 12 July 2024, featuring insights from around 130 corporate real estate executives in the region.