Concur,
an SAP company and the provider of travel, expense and invoice
management solutions, has introduced the first integrated traveller risk
management solution featuring a travel and expense data set. The new
solution includes an option for 24x7 monitoring services to help
communicate with and assist employees at any time on a company’s behalf –
from pre-travel guidance to emergency safety information.
“With
global uncertainties and business travel on the rise, Concur has a
strong sense of responsibility for our employees and customers around
the world,” said Mike Eberhard, President of Concur. “From civil unrest
to natural disasters and terrorist attacks, businesses need to be sure
they know where their employees are and direct them to safety as quickly
as possible. Our data set extends beyond traditionally booked travel
itineraries, maximising visibility and empowering businesses to take
action in these situations. During recent global incidents, Concur was
able to locate employees in affected areas within an hour.”
Unlike
other solutions, Concur Risk Messaging can capture traveller location
data via Concur Travel & Expense, Concur Mobile, Concur TripLink,
TripIt from Concur, supplier e-receipts and more, providing travel
managers immediate visibility into employees that may be at risk. Concur
Active Monitoring, powered by HX Global, will offer 24x7 monitoring,
proactive communication capabilities, and assistance.
In
2016, Concur issued more than 10 million alerts notifying business
travellers of potential risks in locations they were visiting. The
number of Concur users who received alerts also increased by 770%, from
151,000 users in January 2016 to 1.3 million users in December 2016.
