16 June 2020

New media intelligence platform launched in Singapore, Australia

Truescope, founded John Croll and Michael Bade, is set to challenge the media intelligence industry.


Launched in Singapore and Australia, the cloud-based platform is designed to inform communicators about breaking news as well as consumer sentiment, brand awareness, campaign performance, and customer experience in real time. The technology analyses millions of social and mainstream media stories using machine learning and natural language processing, determining sentiment, potential effects on brand reputation and contributing to measures for brand awareness and communications effectiveness.

"We think our approach to people, product and scalability is revolutionary in this space, and we all have the unequivocal mindset that the client experience is central to everything we do. We're ready to build bridges between new technologies and the communications industry so our clients can immediately understand the value Truescope brings and see how different we are to what has come before us," said Croll.

As part of its expansion across Asia-Pacific, Truescope has partnered with Dataxet, a data intelligence company. Truescope has also secured official partnerships with Twitter and major publishers.

David Liu, Founder of Dataxet said, "Truescope will be a great opportunity for us to champion smarter media intelligence for brands, using Singapore as a strategic launch pad."

Jason Lee, Managing Partner of Dataxet and CEO of Truescope Singapore shared, "The future of media intelligence goes beyond traditional clippings or collation of brand mentions. Smart media intelligence provides critical objective insights about a brand or organisation in the media that can be accurately and rapidly delivered to C-suites and management in order to be fed back into brand strategy, positioning and product development. Combine media intelligence with internal brand data such as sales, revenue and CRM data, and you start closing the ROI loop in your marketing and communications efforts."

CRM stands for customer relationship management; ROI for return on investment.