SMRT Road Holdings (SMRT Roads) has announced a joint venture agreement with London-based taxi mobile application developer Hailo Network Holdings (Hailo) to form Hailo Singapore. Under the agreement, a taxi booking application will be introduced to passengers and taxi drivers in Singapore.
Benny Lim, Managing Director of SMRT Roads, said that the new joint venture would provide an enhanced travel experience for passengers. "The integration of Hailo Network's expertise in taxi booking systems and SMRT Road's experience in taxi operations and fleet management offers a seamless taxi booking experience for our passengers and taxi drivers in Singapore," he said.
Ron Zeghibe, Executive Chairman and Co-Founder of Hailo Network, said “Hailo's mission is to make taxis work better for both passengers and drivers all across the world. Founded in 2011, Hailo is a global service with extensive operations in Europe, North America and Asia. By partnering with SMRT Roads, we are combining the best-in-class Hailo app with the resources needed to provide a new level of choice, quality and service for Singapore. Hailo is here for the long term and is excited to be working with SMRT, the leading multi-modal public transport operator in Singapore.”
Targeted for launch in Singapore in October, the Hailo taxi booking application offers passengers an easy way to organise taxi claims. Passengers can register their credit cards with Hailo and receive e-mail receipts at the end of their trips. This shortens the time required for the processing of payment for both the passenger and taxi driver. The app will also allow users to book and track their taxi’s arrival through a real-time display.