1 October 2014

Smartphone service for guests at ibis Singapore on Bencoolen offers free calls, data

The ibis Singapore on Bencoolen has introduced a guest service to provide guests with unlimited 3G Internet, free local and international calls, and a complete city guide to Singapore. 
Source: Accor.
The handy smartphone.

The handy smartphone service is part of the 'extra benefits' room package, and includes a smartphone which can be taken outside of the hotel and used throughout the guest’s stay to help them navigate Singapore, thus reducing data bills that are often associated with travelling. The service supports efforts to be more sustainable by reducing the need for printed materials, such as in-room directories, and by providing useful information about the hotel’s full range of green facilities.

”At ibis Singapore on Bencoolen, we are committed to maintaining sustainable hotel operations. We are leading the way in offering guests greener and environmentally friendlier amenities and with handy, we are able to inform and stay in touch with guests through an innovative smartphone platform that is integrated with our hotel features. We look forward to achieving significant reductions in printing and paper waste through the handy phone, our new form digital communication channel,” said General Manager Pierre-Etienne de Montgrand.

The handy devices are 
the pioneer product of Tink Labs, Hong Kong’s first technology incubator of mobile travel solutions. They are  customised specifically for the hotel and come fully-loaded with information about Bencoolen and its surrounding neighborhoods.

“Handy is excited to partner with ibis Singapore on Bencoolen, providing guests with seamless connectivity during their travels, as well as helping the hotel achieve their green innovation efforts,” said Terence Kwok, CEO of Tink Labs.

Features of handy include:

· Unlimited 3G internet
· Unlimited local calls
· Unlimited international calls to 26 countries and territories on both fixed line and mobile lines from Singapore (Australia, Bangladesh, Brunei, Canada, mainland China, France, Germany, Hong Kong, India, Indonesia, Italy, Japan, Laos, Macau, Malaysia, Netherlands, New Zealand, Puerto Rico, Russia, South Korea, Spain, Taiwan, Thailand, UK, US, Vietnam)

· Local city guide with proprietary content sourced by an in-house team of locals, as well as guest content from well-respected local editors
· Discounts and deals with participating merchant partners

The hotel also features green amenities including recycling bins, meters to help guests measure their water consumption, access to a complimentary Bamboo Bike and a travel card called the EZ-link to help them minimise their carbon footprint as they explore the island.