30 January 2016

Guaranteed couriered deliveries with Zap Delivery in Singapore

Zap Delivery graphic of a superhero carrying a package.
Source: Zap Delivery.

Zap Delivery, an on-demand express courier service, has rolled out a mobile app that guarantees the fast, secure and reliable deliveries of documents and parcels in Singapore in under two hours. The app, which features advanced authentication technology and real-time tracking, aims to offer greater peace of mind to users in Singapore expecting deliveries.

“We’ve personally gone through numerous delivery misfortunes, so we decided to develop an app that is easy to use and one that will garner user confidence,” said Michael Tan, Zap Delivery Co-founder and Chief Executive Officer. “With this app, we hope to transform and disrupt the way the traditional logistics industry works.”

Drawing inspiration from the public’s familiarity with the one-time password (OTP) used in secure banking transactions, Zap Delivery features a similar patent-pending, authentication technology, which replaces the arbitrary signatures that traditional couriers usually use to confirm delivery receipts. This process ensures that items arrive not only safely, but also to the rightful recipients. Additionally, the app features real-time tracking that allows senders to know the exact location of their items, every step of the way.

With a transparent and attractive pricing structure, and a cashless payment system in place, Zap Delivery seeks to keep express delivery costs affordable for users, from as low as S$5.

Anyone who is eligible and looking for additional income can partner Zap Delivery to provide a courier service. The app matches courier partners with the nearest customers who need immediate service within their vicinity. Zap Delivery’s courier partners can act upon delivery requests immediately, without having to go through a hub-and-spoke network used by traditional courier services. With this system, they will be empowered to complete more deliveries and earn a higher supplementary or main income, as compared to being traditional couriers. They are also free to choose their preferred modes of transportation – from driving, cycling, to hopping onto the public transportation network or even a hoverboard.


Zap Delivery currently has a network of more than 500 courier partners, all of whom have passed stringent qualification and background checks. The app is available on iOS and Android. Download the app or apply to be a courier