30 December 2016

StarHub makes it easier for mobile customers to surf and travel

StarHub Mobile postpaid customers can now take advantage of a Mobile DataTravel plan with a flat fee of S$15 that gives them 2GB of data for 30 days of use within a single country or across multiple destinations.

DataTravel does not require users to manually search for or lock their phones to a specific preferred mobile network as is normally required for roaming plans. StarHub says it is the only Singapore telco to offer this advantage, and that more destinations will be supported in the coming months.

Customers will also receive SMS notifications before their DataTravel plan expires or depletes. They can also activate an additional 2GB or 3GB DataTravel plan. With each additional activation, any unused data will be carried forward for another 30 days of use. If the data has been fully utilised, excess data usage will be charged based on prevailing DataTravel Unlimited or RoamEasy Plans which the customer has subscribed to.

“Our DataTravel customers will be able to enjoy doing what they have come to love on their phones simply and affordably, with a data plan that can be brought across multiple borders and mobile networks. With DataTravel, we are happy to free our customers from the common constraints of overseas data usage, that are cost and accessibility," said Wang Li-Na, Head of Product & Marketing, StarHub.


StarHub Mobile postpaid customers can SMS DT2 or DT3 to 6818 to instantly add a 2GB or 3GB DataTravel plan, even while they are overseas. They can also buy DataTravel by dialling the toll-free number *100# at any time. There are no additional monthly subscriptions or activation fees - DataTravel plans are only billed upon purchase.

Supported destinations include Australia, Hong Kong, Indonesia, Malaysia, New Zealand, South Korea, Taiwan, Thailand and the Philippines. The 3GB DataTravel plan is available for S$5 more.