Leaders can easily become laggards in new application economy

Lim May-Ann, MD, TRPC, presents the results of the CA Technologies Asia Pacific & Japan Application Economy Index 2016.

Singapore may be No. 1 in the Asia Pacific and Japan when it comes to the application economy today, but it could well fall to fourth in terms of future potential, according to the inaugural edition of its Asia Pacific & Japan (APJ) Application Economy Index (AEI) 2016, which identifies the readiness of 10 APJ markets to thrive in today's digital world. Singapore led the top half followed by Australia, South Korea, Japan and Hong Kong respectively, while Malaysia, mainland China, Thailand, India and Indonesia made up the rest of the ranks.

The results of the study - developed and commissioned by CA Technologies and carried out by research consulting firm TRPC, and unveiled at last month's CA Technologies APJ Media & Analysts Summit 2016 - give a snapshot of where Asia's economies are today in terms of how conducive their market environments are for application development and market entry.

“The Application Economy Index segments markets based on their ability to integrate, develop and benefit from application usage,” explained Lim May-Ann, MD, TRPC. “We found Singapore, Australia, South Korea, Japan and Hong Kong most ready to maximise opportunities provided by the application economy, placing them in the 'Disruptors' group. China and Malaysia form the 'Challengers' group in the middle, while Thailand, India and Indonesia make up the 'Mainstream' group that needs to focus on developing conditions for businesses to thrive in the application economy.”

However, a different picture emerges when the study examined future leaders of the application economy through the use of what the survey terms 'market potential accelerators' (MPA), an index that evaluates factors which have the ability to impact and accelerate market potential in the new application economy.

In our increasingly connected world, every business is really in the software business and needs to embrace digital transformation, CA Technologies said. The index evaluates three main pillars that are critical for a vibrant application economy:

Pillar 1, also known as government use and support of technology and innovation: To develop sound technology policies and promote innovation, governments themselves should understand and use software and applications.

Internet and mobile infrastructure, pillar 2: Without the necessary infrastructure and enabled access to technology, an application economy cannot fully develop. Basic connectivity and network backbones must be in place, along with an environment which supports business growth and transformation.

Business agility is the third pillar: The ability to move nimbly and quickly in driving – and capturing – market disruption. For this to be possible, countries need to have an environment conducive for entrepreneurship and new forms of commerce to happen.

Source: CA Technologies infographic. Singapore, Australia and Korea lead rankings, while China, India and Indonesia could well overtake if they capitalise on opportunities.

TRPC studied the number of smartphone users in a market, the number of people who use mobile Internet on a daily basis, the use of virtual social networks, the daily use of mobile applications, and the size of the youth demographic in the market, re-ranking the countries studied accordingly. Lim of TRPC noted that apps are now the window to the Internet for many Asian users, and not the URL, making apps more critical to success in the application economy. She recounted that consumers would tell her they do not use the Internet, but that they are actively using the Facebook app on their phones.

China, India and Indonesia were found to have the potential to leapfrog to the top three places if they capitalise on the opportunities before them. On the other hand, the earlier leaders – Singapore, Hong Kong, South Korea, Australia and Japan, run the risk of falling behind if they do not act quickly to address the gaps in their markets.

According to CA Technologies Singapore’s drop in rankings in the MPA highlights how the pace of innovation must keep up with the rapid pace of disruption in today’s application economy. Enterprises must act fast to capture market share, and governments need to push ahead with policies to improve infrastructure ahead of demand.

“The arrival of the application economy has challenged the status quo,” said Kenneth Arredondo, President & GM, Asia Pacific & Japan, CA Technologies. “The pace of innovation must match the pace of disruption, and forward-looking, pro-active strategies for managing risks and capitalising on opportunities must be put in place if businesses are to succeed in the application economy.”

“In anticipation of the future marketplace, the best bet is still for enterprises to act fast to capture market share, and governments to improve the enabling infrastructure for businesses to develop and adapt quickly to changing market environments.”

TRPC's Lim agreed. "People are going to need to move very quickly, to capitalise on the opportunities that the application economy brings to them," she said. "The risks are there, the opportunities are there. The early mover advantage is very important. If you can overcome some of these indicators which we and CA Technologies have identified, if you can minimise the risks and capitalise on the opportunities then (the rankings) won't make sense next year."

Singapore’s ranking was boosted with its top placings for government use of technology, strength of intellectual property protection and innovation. The country’s ranking was also lifted by strong numbers for business agility, with lead scores in the time taken to set up a business, debit card penetration and mobile payments readiness. However, Singapore’s cybersecurity strength was an outlier where it ranked 6th, suggesting that this area requires more attention.

“Singapore’s leadership position is unsurprising, given its consistently high scores across all categories, especially in the government use and support of technology is especially strong,” said Nick Lim, VP, Asia South, CA Technologies. “While Singapore is in good stead to thrive in the application economy, dynamic socioeconomic conditions in the region will create unique opportunities in emerging markets, so businesses will find it more critical than ever to harness software to stay competitive and relevant in a fast changing world.”

When MPAs are taken into account, Singapore risks slipping to 4th place if it fails to address gaps in its market. Some of the challenges faced by Singapore include a mature mobile market with limited share for new applications, an ageing population and a small total size of smartphone users. However, opportunities exist for the country in the form of strong daily mobile Internet use, daily use of applications and use of virtual social networks.

Country studies

Singapore

Singapore is consistently strong across all categories, especially in pillar 1, top in IP protection, top in innovation parameters, and top in government use of technology.

Challenges include the mature state of mobile market, and relatively small population of smartphone users (4.8 million), but there are opportunities as reflected by:

• High statistics for daily mobile Internet use, app use, and use of virtual social networks
• Proactive government policies such as the Next Generation Nationwide Broadband Network
• Personal data privacy protection act 2012, and the Infocomm Media Masterplan 2025

Australia

Australia is consistently strong across all categories, especially in pillar 2. It is second in Internet penetration, third in average mobile connection speeds, and third in smartphone penetration.

Challenges include being 4th in IP protection, 5th in mobile payments readiness, and 8th in the ratio of youth population to overall population. Opportunities include leveraging on virtual social networks as the use of networks like Facebook is wide.

Mainland China

China had mostly mid-level scores for pillar 1: 7th in government use of technology, 5th in IP protection, 6th in innovation

Challenges include pillar 3, where China had the weakest scores. China scored 9th in terms of time taken to set up a business, 9th in strength of cybersecurity, and 4th in mobile payments readiness. Opportunities identified include the government 'Internet plus' strategy to drive economic growth through new technologies and services, and the more than 1 billion smartphone users in China; 93% of them access the mobile Internet daily, Lim of TRPC said.

Hong Kong

Hong Kong's forward-looking government policies drove strong scores. Hong Kong is second for government and the support of technology and innovation, 2nd in innovation and 3rd in IP protection.

The city's challenges include a relatively small population of smartphone users - scoring 9th, as well as a small youth demographic, where Hong Kong is also ranked 9th.

India

India had consistently low scores across all parameters with the exception of cybersecurity, where it scored third.

Its challenges include a unique mobile phone usage pattern due to infrastructural challenges and a complicated mobile tariff regime. For opportunities the country will have an estimated 236 million mobile Internet users by 2016. It will also have 427 million smartphone users in its marketplace. There is a sizeable proportion of youth in its market, as nearly two in 10 (18.1%) of its population is aged between 15 and 24.

Indonesia

Indonesia could leapfrog from No. 10 to No. 3 by leapfrogging straight into the mobile economy. For many Indonesians their first computer is going to be a mobile phone. The country had poor scores in most of the parameters, such as 10th in innovation, 10th in average mobile connection speeds, 10th in time taken to set up a business and 10th for mobile payments.

Challenges include more protection needed for innovation and ideas, higher debit/credit penetration and mobile payments readiness will be needed to encourage e-commerce. For opportunities Indonesia has an above-average score for the number of people who use mobile Internet and apps daily, as well as social network usage.

Japan

Japan enjoys strong IP protection (No. 2), but pillar 1 generally needs improvement. It has high pillar 2 scores, coming in 1st in Internet penetration, and second in average mobile connection speeds.

Challenges include low smartphone penetration at 8th, and not being well-versed in the use of apps (9th) nor social networking (8th). It also has the smallest youth demographic population in the region. Opportunities include excellent Internet connectivity, and the time taken to start a business is shorter than the regional average. Japan also has good business agility scores.

Malaysia

Malaysia scored in the midrange across parameters, but is first in strength of cybersecurity.

Challenges include the relatively small market of smartphone users (21 million) and the lowest number of people who use mobile Internet daily. Opportunities include an above average percentage of youth population between age of 15 and 24, standing it in good stead in the age of digital natives.

South Korea

South Korea had strong scores for pillar 2 - it is first in average mobile connection speed, first smartphone penetration, and third in Internet penetration.

Challenges include a below-average number of people who use mobile Internet on a daily basis (8th) and who use social networks (7th). Opportunities-wise, the government has been proactive in adjusting regulations which improve economic prospects of the application economy with initiatives such as the Cloud Computing Promotion act. It also has a fairly large user base of smartphone users at 42 million.

Thailand

Thailand had low scores for pillar 1, where it is 8th in terms of government use of technology, 8th in innovation, and 10th in IP protection. The country also had low scores for pillar 2, being 8th in Internet penetration, ninth for average mobile connection speeds, and 7th for smartphone penetration.

Challenges include work needed to improve IP protection and strength of cybersecurity. Opportunities, on the other hand, are plentiful. Thailand tabled 10 Digital Economy Bills, TRPC's Lim said, ranging from personal data protection and cybersecurity to electronic transactions and digital development. Thailand is also ranked 4th in daily use of apps and the degree of use of social networks.

"Winners and losers have yet to be determined," said Lim of TRPC. "Those who move quickly into the market, who can capture marketshare (will win). You want to move quickly into the market with the most number of users."

Interested?

Read more about CA’s APJ Application Economy Index 2016 (PDF)
View the infographic

Read the TechTrade Asia blog post about how to win in an application economy

Hashtag: #CAAPJSummit

*Methodology: The 10 parameters of the CA Technologies APJ Application Economy Index (AEI2016) and five MPAs are sourced from publicly-available indices. As indicators used had different units and scales, any indicator that did not use a 10-point scale was normalised to make the indicator values comparable, as well as to construct aggregate scores for each economy.

Productivity, customer delight, differentiation: why Singapore organisations are going digital

Source: CA Technologies website.

Singapore organisations would embrace digital transformation to improve workforce productivity (51%) and customer satisfaction (49%), and to differentiate themselves from the competition (46%). These are the top three drivers – beyond revenue and profit motives, of digital initiatives for Singapore organisations, according to a global study titled, Exploiting the Software Advantage: Lessons from Digital Disrupters. Commissioned by CA Technologies and conducted by Freeform Dynamics, an IT industry analyst firm, the study surveyed 1,442 senior IT and business executives including 615 respondents in Asia Pacific and Japan: mainland China, India, Singapore, Australia, Japan, Hong Kong and South Korea.

The study reveals that nearly half (48%) of Singapore organisations are executing digital transformation as a coordinated strategic programme. Digital transformation is defined as exploiting modern technology and communications to transform key aspects of business to achieve a state of digital readiness. The most popular ongoing or planned digital initiatives are in workforce efficiency or effectiveness (55%) and customer services (54%).

However, despite recognising the importance of a digital presence to customer engagement and market development, Singapore companies have yet to actively embrace the innovations needed to deliver that transformation. For example, only 32% see social networks as essential to customer engagement and market development, and a mere 22% believe the use of mobile technology is critical to customer engagement and market development. Just 21% of Singapore companies believe the Internet of Things will be critical, and an even smaller proportion - 19% - feel the same way about wearables.

Companies that have achieved high level of digital transformation are reaping the benefits. As a result of their digital initiatives, almost half (48%) of the Singapore respondents have seen an increase in overall profit. Four in 10 have experienced increased customer acquisition, while 38% have witnessed positive customer retention and a growth in revenue.

“This study provides proof that companies which forge ahead with digital transformation will be able to compete more effectively in the application economy. Companies in Singapore are certainly aware of the advantages of remaining competitive, but I believe more can be done to help businesses reap their desired benefits,” says Stephen Miles, CTO, APJ, CA Technologies. “Intimately linked with this concept of digital transformation is the effective use of software, which more local companies can look into to improve efficiency and effectiveness.”

The results of the study also spurred the development of the Digital Effectiveness Index (DEI), a measurement tool developed in partnership with Freeform Dynamics. Responses relating to market competitiveness and business scorecard metrics were translated into numeric scores then combined to form the DEI. Survey participants were then segmented according to their index scores.

Using this measure, an elite group of Digital Disrupters has emerged: companies achieving high returns from digital investments and driving market and organisational disruption. In Singapore, they represent the top 8% of respondents based on the DEI. The study shows that revenue and profit growth among the APJ Digital Disrupters are twice as high as among mainstream organisations.

These Digital Disrupters possess traits and behaviours that mainstream Singapore organisations can learn from in order to develop their digital transformation capability. For example, 95% of global Digital Disrupters agree/strongly agree with the need to become more of an app-centric, software-driven business, versus 74% of Singapore respondents. Moreover, 77% of global Digital Disrupters have agile development fully in place, compared to 52% of Singapore companies. While 64% of global Digital Disrupters broadly use application programming interfaces (APIs) to build mobile apps, only 41% of companies in Singapore do.

“To stay ahead in the application economy, Singapore companies need to disrupt across their traditional organisation structures, processes and systems. Mainstream businesses simply cannot continue with the status quo—they must undergo significant change to fully integrate digital into all aspects of their business. By becoming an agile, software-driven organisation, they can quickly create the omnichannel digital apps needed to thrive, deliver a superior customer experience and close the gap on competitors,” said Miles.

Interested?

Read Exploiting the Software Advantage: Lessons from Digital Disrupters

*The global online survey of 1,442 senior IT and business executives was sponsored by CA Technologies and conducted by industry analyst firm Freeform Dynamics in July, 2015. A total of 615 respondents were from Asia Pacific and Japan (APJ); this covered Australia, mainland China, Hong Kong, India, Japan, Singapore, and South Korea. The study’s respondents assume senior business and IT positions at public and private enterprises across nine industry sectors with revenues of US$250 million or more. The study was augmented by in-depth telephone interviews with key industry executives. 

Consumers demand apps with speed, simplicity and security, or they leave

Source: CA Technologies infographic.

Consumers have become more discerning about what they expect from applications, so much so that businesses which fail to deliver a positive application experience risk losing about a third of their customer base. The results of a regional study* commissioned by CA Technologies reveal that mobile and desktop applications have become the new battleground for brand loyalty in Asia Pacific & Japan (APJ).

Software: the New Battleground for Brand Loyalty – surveyed 1,449 consumers and 259 business decision makers across five APJ countries and identified three factors that have the biggest impact on the consumer experience: 

Source: CA Technologies infographic.

Speed – 75% of consumer respondents who had left a brand's application because of poor load times, said a loading time of six or fewer seconds was acceptable – while 39% of them demanded a load time of less than three seconds.

Simplicity – More than 70% of APJ consumers ranked ‘easy-to-use features’ and over 63% ranked applications that ‘perform tasks with little difficulty’ as top drivers of their decision to utilise or purchase an application; and

Security – Over 60% ranked an application’s ability to ‘prevent vulnerabilities such as viruses and denial of service attacks’ and ‘perform more functions safely and securely’ as key features. In addition, of the users who had a fair or poor experience with application security, 17% said that they would leave a brand forever.

Source: CA Technologies infographic.

“Applications are fast becoming the first and primary means for consumers to connect with businesses,” said Kenneth Arredondo, President & GM, Asia Pacific & Japan, CA Technologies. “Companies need to adopt this customer-centric mindset and combine it with the growing amount of ambient data from always-connected devices. Ultimately, they must produce applications that are personalised, secure, responsive and easy to use.”

Source: CA Technologies infographic.

The study also highlighted how applications have become crucial meeting points between consumers and organisations. According to the survey, more than half (52%) of all respondents are using applications to shop, 49% are using applications to bank; and more than 46% of respondents say they use their applications to make online purchases and consume media, like videos and television shows.

“Organisations need to stop seeing applications as being merely an extension of their business, but rather a critical component of their business model,” added Arredondo. “To achieve this, companies need to seriously look at what customers want, which will include listening to their needs and adoption of predictive analytics to gain deeper, actionable insights to drive application development.”

Click here to download the white paper and learn more about the research. View the full infographic here.

*Zogby Analytics conducted the CA Technologies-sponsored study of 1,449 consumers and 259 business decision makers across Australia, China, India, Japan and South Korea. 

Singapore organisations see security as more than a protection tool

Protection is still the main driver for security, but a new CA Technologies study reveals that Singapore organisations are approaching security from new perspectives, recognising its potential to deliver frictionless and positive customer experience and contribute to business growth in the increasingly competitive application economy.

The study, sponsored by CA Technologies, shows how mobility, APIs and an eye toward growing the business have brought a balanced view of control and enablement to security. Singapore respondents were nearly equally split when asked if security was mostly about control or enabling the business. Half (49%) of respondents said security was mostly about control, while the remainder indicated that it was about both control and enablement.

"It is paramount for Singapore organisations to stay ahead of the fast-changing IT threat landscape, especially in a geographic location that serves as a strategic regional and global hub for commerce. Today, businesses are faced with new pressures to strategically invest in IT in order to survive and thrive,” said Chua I-Pin, VP, Asia South, CA Technologies. “The successful organisation in the application economy does not look at technologies such as security as a growth inhibitor, but a necessary part of a broader strategy to innovate and grow."

Key Singapore findings from the study show:

Protection as top priority
Protecting identities (48%) and protecting against data breaches (46%) were the top security priorities among Singapore respondents. This was followed closely by improving/supporting compliance and audit (45%) and improving the mobile customer experience (39%).

The desire for innovation through open APIs
Success in the application economy requires businesses to innovate and release applications more quickly, and API-assembled apps will lead the way. To facilitate that need, 86% of Singapore respondents have opened up their data as APIs to accelerate mobile and web application delivery, improve customer engagements and open new revenue channels and opportunities. This is 12% higher than the APJ average of 74% and adds new considerations to the protection factor of security.

The impact of mobility
Improving the mobile customer experience was cited by 39% of Singapore respondents as one of the top security priorities. In addition, 52% of respondents say mobility has a big or significant impact on security practices and policies with respect to customers, comparable to the APJ figure of 55%. This trend is expected to increase as mobility, BYOD and the Internet of Things continue to drive an increasingly “unwired enterprise” where perpetual connectivity adds a complexity and security risk that must be addressed for employees, customers and partners.

New attitudes adopted
Just over half (51%)  of Singapore respondents recognise that business enablement is an important benefit of security and can drive growth. Eighty-four percent of respondents in APJ and 75% in Singapore have seen or expect to see improved customer satisfaction and trust; 68% in APJ and 59% in Singapore have seen or expect to see increased revenue from new services enabled by improved security.

Increase in security investment
This new view toward security and the protection and business enablement it offers has sparked an increase in security investment. According to Singapore respondents, 23% of all IT spending will be devoted to security in the next three years, up from 15% today.

Read our blog post about the regional findings of this study here.
View the infographic of the survey results here.
For tips on how to advance security for today’s business environment, read 8 Steps to Modernize Security for the Application Economy.

*Images from an infographic on the Singapore results of the survey.

*Six hundred and fifty senior IT and business leaders from financial services, healthcare, manufacturing, retail telecommunications and media / entertainment in six markets in Asia Pacific and Japan, namely Australia, China, India, Japan, Korea and Singapore, participated in the CA Technologies-sponsored study conducted by Vanson Bourne.

IIJ Global Solutions Singapore now offering CA Nimsoft Monitor cloud monitoring for SMBs

The Singapore subsidiary of Internet Initiative Japan (IIJ) Group, one of Japan’s leading Internet-access and network solutions providers, has added CA Nimsoft Monitor from CA Technologies to its cloud solution offerings for small and medium businesses.

With CA Nimsoft Monitor, IIJ Global Solutions Singapore can now provide its customers with comprehensive 24-hour monitoring and reporting services. This unified monitoring platform provided by CA Nimsoft Monitor enables users to better optimise resources, planning and investments while also reducing time spent troubleshooting.

“We see more and more of our customers showing an interest in deploying cloud services due to its flexibility and cost-effectiveness. However, many hesitate because they fear losing control of their IT systems,” said Osamu Ono, MD, IIJ Global Singapore. 

“By providing CA Nimsoft Monitor with our cloud solution, we have been able to address these concerns. And, we are giving our customers visibility into their IT environments. This can help support their efforts to manage and improve the productivity and efficiency of their operations.”

CA Nimsoft Monitor provides proactive IT monitoring coverage. It is simple to use, enabling IT operations teams to quickly adopt and manage new customer-centric services, applications and technologies to help grow their businesses.

"Due to the nature of today’s complex IT environments, it is very important for organisations to measure the impact and success of their IT deployments – no matter where they reside,” said Stephen Miles, VP, Enterprise Management, Asia Pacific & Japan, CA Technologies.

“With CA Nimsoft Monitor, IIJ Global Singapore’s customers have the control they need and demand to maximise the value of their IT operations to help grow their businesses.”

IIJ's services include high-quality systems integration, cloud computing/data center services, security services, and Internet access. Moreover, IIJ has built one of the largest Internet backbone networks in Japan that is connected to the US, the UK and Asia.

Free Windows XP migration tool from CA Technologies

Need to move from Windows XP? Now there's a free tool that can help. CA Desktop Migration Manager (CA DMM) from CA Technologies is designed for the management, upgrade, and maintenance of laptop and desktop systems, and will also migrate a Windows XP machine to a more secure operating system.

“Without ongoing technical support and security updates from Microsoft, Windows XP exposes our customers to vulnerabilities and significant risks,” says Vic Mankotia, VP, Solution Strategy, Asia Pacific & Japan, CA Technologies. “CA DMM—available today—provides our customers with a solution to migrate to modern operating systems to combat these security loopholes, reduce migration time and minimise productivity losses for their employees.”
CA DMM performs the migration—retaining unique bookmarks, address books and even personalised background images—seamlessly, so it's business-as-usual for users without having to reconfigure their systems.

Visit Cloud Commons to access the free CA DMM download.

New CA Nimsoft Monitor Snap understands Korean

CA Technologies has issued a new release of CA Nimsoft Monitor Snap – a feature-rich version of CA Nimsoft Monitor with new capabilities like dynamic thresholds, maintenance mode, and VMware vSphere performance views.

The free monitoring tool now features support for German and Korean, and is also compatible with additional applications, databases, and storage devices such as JBoss, Oracle and VMAX. 

CA Nimsoft Monitor Snap is free for up to 30 monitored devices, each with unlimited monitors. A free download is available here.
The community support site, CA Snap Central, includes a discussion board, free documentation, a knowledge base, instructional videos and a forum for sharing ideas for future releases.

To learn more about unified monitoring from CA Technologies, please visit www.ca.com/unifiedmonitoring.

CA Nimsoft Monitor Snap thrived in first 100 days, says CA Technologies

CA Technologies, which provides IT management solutions that help customers manage and secure complex IT environments to support agile business services, has announced a new version of its first freemium offering, CA Nimsoft Monitor Snap.

CA Nimsoft Monitor Snap has been downloaded by 5,000 SMBs, Fortune 1000 companies and IT service providers in 147 countries in the 100 days since its launch. The feature-rich version of CA Nimsoft Monitor shares the same code base, and proactively monitors servers, networks, storage, databases and applications in order to ensure reliable delivery of critical IT services to end-users and customers. It is free for up to 30 monitored devices each with unlimited monitors—not a limited time-trial. 

Also indicative of the success of CA Nimsoft Monitor Snap are the 4,000 members who have flocked to its online community, CA Snap Central, and the 60-plus CA Technologies partners that are now promoting the product to their own customers.

“We will continue investing in CA Nimsoft Monitor Snap and the Snap Central community to give everyone the ability to better safeguard the health of their critical service delivery infrastructure no matter how tight their budgets may be,” said Stephen Miles, Vice President, Service Assurance, Asia Pacific and Japan, CA Technologies.  

 

Family-owned and US-based Indmar Marine Engines, the world's largest privately held manufacturer of gasoline-powered, inboard marine engines with a global network which includes dealers in Hong Kong, Korea and New Zealand, has replaced Spiceworks with CA Nimsoft Monitor Snap as its primary IT monitoring tool.

“CA Nimsoft Monitor Snap was a breeze to install and immediately gave us insight into issues that we hadn’t noticed with Spiceworks that could have caused us significant business disruption,” said Kris Kirby, IT Manager, Indmar Marine Engines. “We find the dashboards in CA Nimsoft Monitor Snap more usable than what we had to work with in Spiceworks, with fewer false positives and more monitoring configuration options.”

The new version of CA Nimsoft Monitor Snap provides monitoring for a broader range of IT resources—including Citrix CloudPlatform and VMware vCloud—and a free mobile app that allows IT staff to keep an eye on the health of their infrastructure from both iOS and Android devices. 

Users of CA Nimsoft Monitor Snap who need to manage more than 30 devices can upgrade to the paid-license version of CA Nimsoft Monitor, which has been enhanced with new alarm management features, IPv6 support, additional languages and more.

CA Nimsoft Monitor Snap supports English, Simplified Chinese, Japanese, Spanish and Brazilian Portuguese. A free download is available here.