Showing posts with label AI. Show all posts
Showing posts with label AI. Show all posts

21 August 2025

Indosat, Google Cloud introduce AI-driven smart search in Indonesia

Indosat Ooredoo Hutchison (Indosat) has launched an AI-powered semantic search feature for the apps developed for its myIM3 and bima+ brands. Developed in collaboration with Google Cloud, the technology enables searches with greater relevance, personalisation, and efficiency as searches are done through understanding the question rather than just looking for keywords. 

Source: Indosat. A mobile phone showing an app.
Source: Indosat. A mobile phone showing the myIM3 app.

This capability helps Google Cloud's Vertex AI platform to gain deep insights into customer behaviour and preferences. As a result, searches for services such as data packages, lifestyle features, and loyalty programmes like IMPoin and BonsTri can be dynamically tailored to meet each user's specific needs.

Bilal Kazmi, Director & Chief Commercial Officer Indosat Ooredoo Hutchison, said: “With the support of Google Cloud, we are delivering a search system that is not only intelligent but also delivers tangible value, enhancing both user convenience and business performances. This collaboration represents a strategic step towards providing smarter, more personalised, and relevant digital experiences for our customers. 

"At Indosat, we are committed to ensuring that technology makes life easier, brings services closer, and serves as a powerful tool to empower Indonesia in navigating the digital era."

Fanly Tanto, Country Director, Indonesia, Google Cloud, stated: “As an industry-leading organisation in Google Cloud’s Indonesia BerdAIa programme, Indosat has been at the forefront of innovating with advanced, enterprise AI. Vertex AI Search’s in-built understanding of queries in Bahasa and English, the semantic meaning behind queries, and spelling variations will help surface more relevant digital services recommendations that meet the diverse lifestyle needs of millions of myIM3 and bima+ users. 

"This deployment demonstrates how the unique combination of Google Cloud's open platforms and Google-quality search can be seamlessly integrated with an enterprise’s custom-built AI models and existing applications, enabling smarter and more personalised digital experiences for its customers.”  

According to McKinsey’s research in the future of personalisation, 71% of consumers expect personalized interactions from brands. AI-driven personalisation also improves operational efficiency. As part of this launch, Indosat is introducing an interactive campaign, 30 Days of Treasure Hunt, running from August 21 to September 19, 2025. Through AI-powered search gamification, customers are encouraged to search for specific keywords or queries on the official Instagram accounts of IM3 @indosatim3 and Tri @triindonesia, and then access them via the search bar in the myIM3 or bima+ applications.

The most active users each day will have the opportunity to win a variety of e-vouchers, with a total prize pool of up to IDR5.5 M. To participate, customers can download the myIM3 app at https://myim3.co/getnow and the bima+ app at https://bima-3.co/getnow 

In addition, the semantic search technology is further supported by Sahabat-AI, an open-source large language model (LLM) specifically designed for the Indonesian language. Sahabat-AI is built to understand local contexts, including support for various regional languages and dialects, making customer interactions more engaging, relevant, and meaningful across Indonesia.

9 August 2025

Redmi 15 5G launches with AI features

Source: Xiaomi. The Redmi 15 5G comes with a 7,000 mAh battery (typical) that offers up to two days of use¹. Poster with models in different colourways.
Source: Xiaomi. The Redmi 15 5G comes with a 7,000 mAh battery (typical) that offers up to two days of use¹.

The Redmi 15 5G is the latest in a lineup of performance-driven smartphones designed to empower users with all-day reliability, immersive viewing, and effortless creativity.

The new Redmi has a quad-curved back and metal-crafted detailing, combining style with a sleek profile. Powered by the Snapdragon 6s Gen 3 Mobile Platform, the smartphone has 5G connectivity, up to 16 GB RAM with memory extension, and up to 2 TB expandable storage⁶. 

At its core is a 7,000 mAh (typical) Xiaomi Surge battery, Xiaomi's largest ever globally. It offers up to 2 days of use¹, 33 W fast charging⁴, and 18W reverse charging.⁴ Through Smart Charging Engine 2.0, Battery Health 4.0 ensures long-term battery reliability. Even at 1% battery, users can still get up to 59 minutes of calling or 7.5 hours of standby.⁹

Redmi 15 5G is also equipped with a 6.9" FHD+ display with up to 144 Hz refresh rate,² 288 Hz touch sampling rate, and TÜV Rheinland certifications for low blue light, flicker-free, and circadian-friendly viewing. The device further offers IP64-rated splash and dust resistance³, plus Wet Touch Technology 2.0 for smooth usage even with damp fingers³. 

For imaging, the 50 MP AI dual camera system is supported by creative tools such as AI Erase¹¹, AI Sky, and Dynamic shots.¹⁰ On the audio side, hi-res audio, Dolby Atmos, and a 200% volume boost offer more immersive entertainment.⁸ 

Running on Xiaomi HyperOS 2,⁷ Redmi 15 5G supports intelligent features such as Circle to Search,¹² Google Gemini,¹³ and Xiaomi Interconnectivity.¹⁴

Details

Redmi 15 5G is available in Ripple Green, Titan Gray, and Midnight Black, in the 8 GB + 256 GB⁵ variant at S$249. It is available for purchase via mi.com, Shopee, Lazada, Xiaomi Stores and other authorised retailers.

¹ Data obtained from the light daily use model of Xiaomi Internal Labs. Results may vary.

² Refresh rate can be adjusted to up to 144 Hz for supported apps.

³ The device with IP64 has been tested to be resistant to splash and dust in the presence of specific laboratory conditions with the classification IP64 ingress protection based on IEC 60529:1989+A1:1999+A2:2013. Splash-proof, waterproof and dustproof features may be degraded due to daily use loss.

Do not charge your smartphone in humid conditions. Real life is different from an experimental environment. Do not immerse your smartphone completely in water or expose it to solutions such as seawater, chlorinated water, or liquids like drinks during daily use. Your warranty does not cover the damage caused by man-made immersion of your device in liquid.

⁴ Supported up to 18 W wired reverse charging, compatible with devices verified through Xiaomi Internal Labs testing. Actual performance may vary depending on battery conditions and other factors. When using this feature, please ensure your phone has sufficient battery and verify the compatibility of the receiving device.

⁵ Available RAM and storage are less than the total memory due to storage of the operating system and software pre-installed on the device.

⁶ The microSD card for expandable storage sold separately; please refer to the actual use.

⁷ Availability of Xiaomi HyperOS 2 features, apps, and services may vary depending on software version and phone model.

⁸ Data compared with Redmi 13. Actual effects may vary depending on software and scenarios; please refer to actual use for details.

⁹ Data obtained from Xiaomi Internal Labs. Actual results may vary.

¹⁰ The Dynamic shots feature is only supported on the 8 GB RAM version and may become available via an over-the-air (OTA) update.

¹¹ The AI Erase feature is only supported on the 8 GB RAM version. 

¹² Available on select devices, and an Internet connection is required. Works on compatible apps and surfaces. Results may vary depending on visual matches.

¹³ The Gemini mobile app available on select devices, languages, and countries. Works with compatible accounts. Internet connection required. Check responses for accuracy. Feature availability varies based on language.

¹⁴ Phones and tablets need to be upgraded to Xiaomi HyperOS 2 with Bluetooth and WLAN settings activated. Log in to the same Xiaomi account, and make sure Settings-Xiaomi Interconnectivity is turned on. Availability of specific features, and services may vary depending on the software version, apps and product model. Please refer to the actual use.

4 August 2025

APAC is excited about AI in travel: Booking.com

Booking.com's first Global AI Sentiment Report, drawing insights from over 37,000 consumers across 33 markets globally to explore how people are using, trusting, and responding to AI in everyday life and travel, has revealed a nuanced picture about Asia-Pacific (APAC) consumers.

According to the research, 95% express excitement about AI, 82% are familiar with the technology, and 93% want to use AI in their future travel plans. Zooming out of APAC, there are significant regional differences–while some embrace AI’s potential, others approach it with caution, underscoring the need for responsible implementation that balances opportunity with consumer trust. These new insights and perspectives will help shape the next chapter of AI in travel and beyond, Booking.com said.

The research identified five clear category clusters among APAC consumers, reflecting diverse AI sentiment: 41% identify as AI Enthusiasts, intrigued by AI’s potential, while 15% are AI Advocates, actively championing its benefits and responsible adoption. This enthusiasm is grounded in the belief that AI will make life easier (78%), save time and effort (57%), enhance productivity (49%), and expand learning opportunities (53%). 

However, this excitement coexists with significant caution. About 8% classify themselves as AI Cautious, wary of AI’s development or use, and 6% as AI Skeptics. Notably, one in four respondents (16%) identify as AI Detractors, signalling a meaningful segment resistant to AI adoption.

Across regions, consumer sentiment toward AI varies widely. LATAM leads in enthusiasm (98%) and understanding (89%), while APAC shows strong adoption in daily life, especially in education and transport (41%). In contrast, NORAM and EME remain more cautious, with distrust in AI-generated information highest in these regions (32% and 29% respectively). LATAM stands for Latin America, EME for Europe and Middle East, and NORAM for North America.

Source: Booking.com. Regional breakdowns for the survey around what respondents think about AI, their familiarity about AI, and what they distrust.
Source: Booking.com. Regional breakdowns for the survey around what respondents think about AI, their familiarity about AI, and what they distrust. 

Despite widespread use—98% use AI-powered search and 83% engage with generative tools—trust remains limited. Only 8% fully trust AI, and just 16% are comfortable with it making decisions independently. Most prefer AI as a supportive tool rather than an autonomous decision-maker.

Travel is a key area of AI adoption. Three quarters of global travellers have used AI in planning or during trips, with APAC consumers particularly open to autonomous trip planning (67%). AI is most often used for researching destinations, translation, and navigating transport systems, with growing trust in AI assistants over influencers or peers. There’s also rising demand for AI to support responsible travel, from avoiding crowds to highlighting community-benefiting experiences.

“Generative AI represents one of the most significant technological shifts of our era, opening up new possibilities across industries, including travel. At Booking.com, we’ve been at the forefront of AI innovation for a decade, integrating machine learning and AI to enhance the customer journey at every touchpoint, simplify complexity, inspire curiosity and empower people to shape journeys that feel truly personal. 

"As travellers across APAC look for deeper meaning and connection in every trip, whilst planning their travels with ease, AI is helping to unlock more intuitive and imaginative travel experiences than ever before,” said Laura Houldsworth, MD for Asia Pacific at Booking.com.

“But as we enter this next phase, our responsibility goes beyond technology. Building trust, ensuring transparency, and prioritising safety are critical as we guide travellers, and our industry, into the future.”

Source: Booking.com. A panel discussion about The Promise of AI in Travel during the APAC Trust Summit 2025 in Singapore.
Source: Booking.com. A panel discussion about The Promise of AI in Travel during the APAC Trust Summit 2025 in Singapore involved, from left: Laura Houldsworth, MD of Asia Pacific, Booking.com as moderator; Marnie Wilking, Chief Security Officer, Booking.com, who spoke on embedding safety, security, and transparency in every AI interaction; Cheryl Guzman Ng, Senior VP for Marketing & Strategic Partnerships, Alpha JWC Ventures, sharing how startups can scale responsibly with AI; Mary Li, Founder & CEO, Atlas, who detailed how AI can deliver personalised, discovery-led commerce; Kung Teong Wah, GM, Parkroyal Collection Pickering Singapore, discussing elevating guest experiences through sustainable AI innovation; and Jordan Tan, CTO, Singapore Tourism Board, who touched on fostering responsible AI innovation in travel through public-private collaboration.

The report was launched in the region during Booking.com's APAC Trust Summit 2025 in Singapore, during which Houldsworth shared in her keynote how AI’s role in travel is just as much about trust as it is about transformation. Marnie Wilking, Chief Security Officer at Booking.com, followed on with an address emphasising that trust can’t be assumed — it must be earned and re-earned at every step of the customer journey. She shared how Booking.com is using AI proactively to protect users across the travel journey, ensuring security and transparency in every interaction.

Adrienne Enggist, Senior Director of Product, Marketplace at Booking.com, also shared during the event that AI is embedded into the Booking.com platform — from enhancing search to reducing friction — to deliver more personalised, intuitive experiences for travellers. She said: “We’re not using AI to replace human decision-making, but to remove friction and help travellers get to what they really want, faster.”

As part of a vision to make travel more intuitive and human-centric, the company introduced the AI Trip Planner (AITP), which is live in the region in Australia, New Zealand, and Singapore. The tool is designed to help users explore, plan and book their next trip in a natural, conversational way.

● Partially powered by OpenAI’s ChatGPT API and Booking.com’s proprietary machine learning models, the AITP delivers destination ideas, curated property suggestions, and tailored itineraries—within seconds. 

● Users can ask general travel questions or specific queries like “Where’s a good beach destination for October that’s kid-friendly?” 

● Results include visual lists of properties, live pricing, and deep-links to book—allowing seamless switching between chat and the app’s booking interface.

Booking.com has also rolled out several new generative AI-powered features to streamline the travel search experience: 

● Smart filters: Travellers can type what they’re looking for in their own words. AI presents them with the most relevant options by automatically applying the most relevant filters. 

● Property Q&A: Instantly answers user’s questions using information pulled from listings, reviews and photos. 

● Review summaries (beta): Condenses hundreds of guest reviews into concise, meaningful takeaways. These features went live on mobile in Singapore in November 2024, with global rollouts planned as Booking.com expands its AI suite. 

AI also powers the backbone of Booking.com’s Connected Trip experience, across stays, flights, attractions, transport and more. Internal systems use machine learning to continually optimise performance—from content translation and fraud detection to customer support and pricing strategies. To safeguard user trust, the company has developed custom moderation layers for its AI tools, designed to:

● Filter out personal data and non-travel-related content, 

● Keep conversations focused, safe and appropriate, redirecting unrelated queries and blocking inappropriate content, and 

● Adhere to GDPR and international AI ethics frameworks 

All interactions with the AI Trip Planner are subject to clear Terms of Use, and users are encouraged not to share personal data. Chat history is limited to 30 days (three conversations) and is never used to personalise other aspects of the Booking.com experience. Any data retained is stored securely and may be used only to improve the product through anonymised insights. 

Booking.com maintains round-the-clock security operations to monitor for suspicious activity and ensure a safe environment for all users. 

The AI Trip Planner is only the beginning. Booking.com’s long-term ambition is to incorporate generative AI into every step of a journey from end-to-end. At its core, Booking.com believes AI should enhance, and not replace the human elements of travel, so that every step feels seamless, simple and inspired.  

2 April 2025

Skilled jobs in Singapore on the rise: Indeed

Higher-skilled jobs related to scientific research and generative AI (gen AI) are growing in demand in Singapore, though the total number of job postings on Indeed declined by 3.7%.

Source: Indeed. Chart. Change in Singapore job postings, percentage change. Scientific research and development job vacancies led the pack over the past three months as of end-February 2025.
Source: Indeed. Change in Singapore job postings, percentage change. Scientific research and development job vacancies led the pack over the past three months as of end-February 2025.

According to Indeed’s latest Hiring Lab Singapore’s job postings are 50% above pre-pandemic levels, with growth mainly seen in higher-skilled roles like scientific research and development, which rose by 35%. Job postings for security and public safety (+31%) and production and manufacturing (+16%) roles also saw some of the highest gains in the past three months.

As of February 2025, job postings related to gen AI have doubled over the past year. Key gen AI-related roles in demand come from data analytics, scientific research, and software development. Indeed said the growth in such roles shows promise for Singapore’s ambitions to become a regional gen AI hub. The share of Singapore job ads referencing gen AI is now 1.2%, which is 4x higher than countries like the US, UK, Canada, and Australia.

Indeed’s data also highlighted that job postings for cleaning and sanitation (-33%), childcare (-19%), and retail (-18%) roles saw the highest decline in terms of job postings. Such jobs are considered those which require fewer skills. The Ministry of Manpower’s Q4 labour report observed a “notable decline” in employment for workers in lower-skilled sectors, such as those in the administrative and support services.

Callam Pickering, APAC Senior Economist at Indeed, commented: “There’s reason to be optimistic about Singapore’s employment outlook despite the month’s mixed results. Higher-skilled roles remain in high demand, with Singapore standing out globally, especially in gen AI and data-related roles. An exciting challenge now is helping workers integrate gen AI capabilities into their skillsets.”

“While more support and service-oriented roles have seen a dip, it’s not necessarily a cause for alarm. With the labour market set to expand, the focus should be on continuous skills development to stay resilient and competitive.”

4 March 2025

Samsung introduces new Galaxy A models

Source: Samsung. The new Galaxy A56 5G features Samsung's Awesome Intelligence and the Circle to Search feature from Google.
Source: Samsung. The new Galaxy A56 5G features Samsung's Awesome Intelligence and the Circle to Search feature from Google.

Samsung Electronics Company has unveiled the Galaxy A56 5G, Galaxy A36 5G and Galaxy A26 5G smartphones. For the first time, the Galaxy A Series is integrating Awesome Intelligence — including AI-powered features to reimagine creativity — while bringing a safe and long-lasting mobile experience.

“The new Galaxy A Series marks an important step in our mission of AI for all, by opening Galaxy’s incredible mobile AI experiences to even more people around the world,” said TM Roh, President and Head of Mobile eXperience (MX) Business at Samsung Electronics.

“With these awesome new features and capabilities, we are excited to unlock limitless creativity on the Galaxy A Series while ensuring a safe, reliable and fun mobile experience.”

Awesome Intelligence is the first comprehensive mobile AI exclusively available on Galaxy A56 5G, Galaxy A36 5G and Galaxy A26 5G. Powered by One UI 7, the new Awesome Intelligence features bring new search and visual experiences to Galaxy A Series users.

A fan-favourite on Galaxy A Series devices last year, Google’s enhanced Circle to Search1 makes it easier than ever to search and discover from the phone’s screen. With the latest upgrades, users can now get even more done on their phone. Circle to Search will quickly recognise phone numbers, email addresses and URLs on the screen.

With the recent enhancements to Circle to Search, users can also instantly name the songs they hear without switching apps. Whether it’s a song playing on social media from their phone or music that’s playing from speakers near them, a long-press on the navigation bar and a tap on the music button prompts Circle to Search to identify the song name and artist.

The Galaxy A Series also takes the camera experience to a new level with creator-focused tools, starting with a triple-camera system featuring a 50 MP main lens on all devices and 10-bit HDR front lens recording on Galaxy A56 5G and Galaxy A36 5G for selfies. The Galaxy A56 5G features a 12 MP ultra-wide lens, while the entire Galaxy A Series empowers creativity with intelligent visual editing.

Exclusively available on Galaxy A56 5G, Best Face2 makes it easier than ever to capture the perfect group shot by selecting and combining the best expressions or features for up to five people from a motion photo. Whether or not someone has blinked or looked away, Best Face ensures everyone looks his/her best. The Galaxy A56 5G also brings enhancements to Nightography, with Low Noise Mode making its way to the 12 MP selfie camera and additional wide camera support to capture stunning content in low-light settings.

Galaxy A56 5G, Galaxy A36 5G and Galaxy A26 5G all support the Object Eraser3, allowing users to remove unwanted distractions from photos. Users can manually or automatically select objects to erase. Additionally, Filters4 enables custom filter creation by extracting colours and styles from existing photos.

The Galaxy A56 5G and Galaxy A36 5G also introduce a larger display created for a high-quality, immersive viewing experience. Both devices feature a 6.7"5 FHD+ Super AMOLED display with brightness levels reaching up to 1,200 nits6. New stereo speakers further enhance the experience with rich, balanced sound.

With a long-lasting 5,000 mAh (typical) battery7, the new Galaxy A series Series is designed to keep up with users' daily routines. Enjoy movie marathons for up to 29 hours on a single charge on the Galaxy A56 5G and Galaxy 36 5G. Galaxy A56 5G and Galaxy A36 5G support 45 W charging power and Super Fast Charge 2.0 technology. Both models also deliver enhanced performance, as Galaxy A56 5G is powered by the Exynos 1580 chipset and Galaxy A36 5G features the Snapdragon 6 Gen 3 Mobile Platform.

Beyond performance, the new Galaxy A Series is built to withstand life’s unpredictable moments. For the first time, Galaxy A26 5G features an IP67 dust and water resistance rating for strong protection against the elements, matching the IP67 rating on Galaxy A36 5G and Galaxy A56 5G8. Additionally, an advanced Corning Glass cover material adds a layer of durability against scratches and cracks9.

Now with up to six generations of Android OS and One UI upgrades and six years of security updates, the Galaxy A Series further reinforces its software longevity. 

Thanks to the integration of One UI 7 on the Galaxy A Series for the first time, Samsung is further supporting robust security and privacy. With Samsung Knox Vault, the Galaxy A Series provides an extra, fortified layer of device safety, transparency and user choice – ensuring sensitive data always stays protected. Equipped with the latest One UI 7 security and privacy features, Galaxy A Series users benefit from holistic protection — including enhancements in Theft Detection, More Security Settings and other features.10

Digital Key on Galaxy A56 5G11 and Galaxy A36 5G devices12 will be available in certain markets in Asia, Europe, and North America with more markets to follow. This feature allows a Samsung smartphone to be used as a car key.

Details

 

Galaxy A56 5G

Galaxy A36 5G

Galaxy A26 5G

Display

6.7" FHD+

Super AMOLED display

Up to 120 Hzrefresh rate

Vision Booster

Measured diagonally, the screen size is 6.7" in the full rectangle and 6.5" with accounting for the rounded corners; actual viewable area is less due to the rounded corners and camera hole.

Dimensions & Weight

162.2 x 77.5 x 7.4 mm, 198 g

162.9 x 78.2 x 7.4 mm, 195 g

164.0 x 77.5 x 7.7 mm, 200 g

Device weight may vary by market.

Camera

12 MP ultra-wide camera

  • f2.2

50 MP Main Camera

  • f1.8, AF, OIS

5MP Macro Camera

  • f2.4

12 MP front camera

  • f2.2

8 MP ultra-wide camera

  • f2.2

50 MP Main Camera

  • f1.8, AF, OIS

5MP Macro Camera

  • f2.4

12MP Front Camera

  • f2.2

8 MP ultra-wide camera

  • f2.2

50MP Main Camera

  • f1.8, AF, OIS

2MP Macro Camera

  • f2.4

13 MP front camera

  • f2.2

Memory & Storage

8 GB + 256 GB

12 GB + 256 GB

8GB + 256GB

8 GB + 256GB

Storage options and availability may vary by carrier, market or region. Actual storage availability may vary depending on pre-installed software.

Battery

5,000 mAh (typical)

Typical value tested under third-party laboratory conditions. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under the IEC 61960 standard. Rated (minimum) capacity is 4,905 mAh. Actual battery life may vary depending on network environment, usage patterns and other factors.

OS

Android 15

One UI 7

Security

Samsung Knox

Water & Dust Resistance

IP67

*Specifications may vary by market.  All functionality, features, specifications and other product information provided in this document including, but not limited to, the benefits, design, pricing, components, performance, availability, and capabilities of the product are subject to change without notice.

The new Galaxy A Series is available in a range of colours13: the Galaxy A56 5G is available in Awesome Light Grey, Awesome Graphite, Awesome Olive, and Awesome Pink. Galaxy A36 5G is available in Awesome Lavender, Awesome Black, Awesome White, and Awesome Lime; and Galaxy A26 5G is available in Black, Mint and Peach Pink. 

1 Circle to Search sequences shortened and simulated. Results for illustrative purposes only. Service availability may vary by country, language, device model. Requires Internet connection. Users may need to update Android and Google app to the latest version. Works on compatible apps and surfaces. Results may vary depending on visual or audio matches. Accuracy of results is not guaranteed. Works on ambient music only. Will not identify music coming through headphones or if phone volume is off.

2 Best Face is only available for photos taken with Motion Photo turned on. The feature does not generate new facial expressions but selects from frames within the Motion Photo video clip.

3 Results may vary depending on light conditions and/or shooting conditions including multiple subjects, being out of focus or moving subjects.

4 Filters feature is unavailable in the 3:4 64 MP aspect ratio setting. Its availability might differ based on your device model and software version. Filter availability may vary based on resolution and aspect ratio settings.

5 Measured diagonally, the screen size is 6.7" in the full rectangle and 6.5" accounting for the rounded corners. Actual viewable area is less due to the rounded corners and the camera hole.

6 1,200 nits in HBM (High Brightness Mode).

7 Typical value tested under third-party laboratory conditions. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated (minimum) capacity is 4,905 mAh. Actual battery life varies by network environment, features and apps used, frequency of calls and messages, the number of times charged, and other factors.

8 Based on lab test conditions for submersion in up to 1 m of freshwater for up to 30 minutes. Not advised for beach or pool use. Water and dust resistance of the device is not permanent and may diminish over time due to normal wear and tear.

9 Corning Gorilla Glass Victus+ is applied to the front and rear of Galaxy A56 5G, Galaxy A36 5G and Galaxy A26 5G.

10 Availability, features and specifications provided in the article are subject to change and may vary by market and/or model.

11 Digital Key rollout for Galaxy A56 5G begins in Korea, the UK, Germany, France, Spain, and Italy. Features may vary depending on each country or region.

12 Digital Key rollout for Galaxy A36 5G begins in Korea, UAE, the UK, Germany, France, Spain, Italy, and the US. Features may vary depending on each country or region.

13 October 2024

Intel enables enthusiast desktop AI PCs

Source: Intel video screen capture at https://www.youtube.com/watch?v=W3evkF909lc . Introducing the Intel Core Ultra 200S series of processors. Picture of the processor.
Source: Intel video screen capture at https://www.youtube.com/watch?v=W3evkF909lc . Introducing the Intel Core Ultra 200S series of processors.

Intel has launched the Core Ultra 200S series processor family, designed to scale AI PC capabilities and usher in the first enthusiast desktop AI PCs.

Led by the Intel Core Ultra 9 processor 285K, the latest generation of enthusiast desktop processors includes five unlocked desktop processors equipped with up to eight next-gen Performance-cores (P-cores), the fastest cores available for desktop PCs1. The processors also support up to 16 next-gen Efficient-cores (E-cores). These cores result in up to 14% more in combined performance for multithreaded workloads compared to the previous generation2. 

The new family are the first NPU-enabled desktop processors for enthusiasts3 and come with a built-in Xe GPU with state-of-the-art media support.

“The new Intel Core Ultra 200S series processors deliver on our goals to significantly cut power usage while retaining outstanding gaming performance and delivering leadership compute. The result is a cooler and quieter user experience elevated by new AI gaming and creation capabilities enabled by the NPU, and leadership media performance that leverages our growing graphics portfolio,” said Robert Hallock, VP and GM of AI and Technical Marketing, Client Computing Group at Intel.

The new desktop processors deliver a landmark reduction in power usage. Intel said users can expect up to 58% lower package power in everyday applications4 and up to 165W lower system power5 while gaming. The new processor family further delivers up to 6% faster single-threaded6 and up to 14% faster multithreaded performance2 over the previous generation.

With up to 36 platform TOPS, the new Intel Core Ultra 200S series processor is Intel’s 1st and ​best desktop processor ​for AI PCs​. When it comes to AI, the Intel Core Ultra 200S series processors deliver up to 50% faster performance in AI-enabled creator applications against competing flagship processors7. 

The newly-available NPU enables offloading of AI functions. Examples include freeing up discrete GPUs to increase gaming frame rates, significantly reducing power usage in AI workloads, and enabling accessibility use cases such as face- and gesture-tracking in games while minimising performance impact.

According to Intel, Intel Core Ultra 200S series processors offer excellent performance in AI and content creation, and power an immersive gaming experience, with up to 28% gaming performance uplift compared to competing flagship processors8.

- The Intel Core Ultra 200S series processors’ new Intel 800 Series chipset extends platform compatibility with up to 24 PCIe 4.0 lanes, up to eight SATA 3.0 ports, and up to 10 USB 3.2 ports.

- Intel Core Ultra 200S series processors bring new overclocking functionality with fine-grain controls, with top turbo frequency in 16.6 MHz steps for P-cores and E-cores. 

- A new memory controller supports fast, new XMP and CUDIMM DDR5 memory up to 48 GB per DIMM for up to 192 GB in total, and the Intel Extreme Tuning Utility now includes one-click overclocking enhancements.

- Connectivity: Intel Core Ultra 200S processors come equipped with 20 CPU PCIe 5.0 lanes, 4 CPU PCIe 4.0 lanes, support for 2 integrated Thunderbolt 4 ports, Wi-Fi 6E​ and Bluetooth 5.3​. Intel Killer Wi-Fi delivers supercharged wireless performance and enables seamless, immersive online gameplay through application priority auto-detection, bandwidth analysis and management, and smart access point (AP) selection and switching.

- Multi-engine security: Intel Silicon Security Engine helps preserve data confidentiality and code integrity while maintaining high performance for demanding AI workloads.

Details

The Intel Core Ultra 200S series processors will be available at retail online and in stores, and via OEM partner systems starting October 24, 2024.

1 Among x86 desktop processors targeting ~125W TDP, based on single thread/core performance benchmarks as compared against prior generation and competition processors, as of October 2024. See intel.com/PerformanceIndex for details. Results may vary.

2 As measured by SPECrate 2017_int_base (n-copies) performance estimates on an Intel Core Ultra 9 285K vs. Intel Core i9 processor 14900K. SPEC, SPECrate and SPEC CPU are registered trademarks of the Standard Performance Evaluation Corporation. See http://www.spec.org/spec/trademarks.html for more information

3 Among desktop processors targeting ~125W TDP, as of October 2024. AI features may require additional purchase or specific compatibility requirements. See intel.com/performanceindex for details.

4 As measured by processor power during a 1x1 Zoom call with background blur on NPU on an Intel Core Ultra 9 285K vs. Intel Core i9 processor 14900K. Individual system results may vary as power and performance are affected by use, configuration and other factors.

5 As measured by average system power while playing Warhammer: Space Marines 2 on an Intel Core Ultra 9 285K vs Intel Core i9 processor 14900K. Individual system results may vary as power and performance are affected by use, configuration and other factors.

6 As measured by SPECrate 2017_int_base (1-copy) performance estimates on an Intel Core Ultra 9 285K vs. Intel Core i9 processor 14900K.

7 As measured by the Adobe After Effects AI Scene Edit Detection feature on an Intel Core Ultra 9 285K vs. AMD Ryzen 9 9950X.

8 As measured by Total War: Warhammer III - Mirrors of Madness Benchmark on an Intel Core Ultra 9 285K vs. AMD Ryzen 9 9950X.

*AI features may require software purchase, subscription or enablement by a software or platform provider, or may have specific configuration or compatibility requirements. Details at intel.com/AIPC. Results may vary.

Altering clock frequency or voltage may void any product warranties and reduce stability, security, performance, and life of the processor and other components. Check with system and component manufacturers for details.

Performance varies by use, configuration and other factors. Learn more at intel.com/PerformanceIndex.

Performance results are based on testing as of dates shown in configurations and may not reflect all publicly available updates. See backup for configuration details. No product or component can be absolutely secure.

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11 October 2024

Zoom's new AI-first platform innovations

Zoom Video Communications has unveiled new AI-first work platform innovations for Zoom Workplace and Zoom Business Services that will transform team communication, collaboration, and productivity and help customers get more done.

The announcements include the Zoom AI Companion 2.0, a new add-on option to customise and personalise AI Companion, Zoom Tasks to help users take action across Zoom Workplace, and enhanced employee and customer experience innovations underpinned by AI.

“At Zoom, we’re not just reimagining communication—we’re revolutionising the entire work experience. Our vision is to create an AI-first work platform for human connection that empowers teams to achieve more than ever,” said Eric S. Yuan, founder and CEO of Zoom. 

“With AI Companion already enhancing productivity, we are helping our customers transform the way they work. This is more than an evolution; it’s a complete overhaul of how we get things done in the digital age.”

Zoom AI Companion 2.0

Source: Zoom. Screen capture of Zoom AI Companion 2.0 at work.
Source: Zoom. Zoom AI Companion 2.0 at work.

New capabilities include:

Persistence: Users can now engage with AI Companion via a convenient, persistent side panel, with seamless availability throughout Zoom Workplace, delivering an AI-first user interface (UI) that seamlessly integrates graphical and conversation UIs to allow for better information flow across workplace-wide.

More context: AI Companion gains advanced contextual understanding based on what the user is looking at in the Zoom Workplace app and on previous conversations to provide intelligent suggestions and responses that come with citations.

Better synthesis: AI Companion can pull in interactions from across Zoom Workplace, and, when connected, information from Microsoft Outlook, Gmail, Google Calendar, and uploaded files from Microsoft Office and Google Docs to help users summarise content and interactions and get caught up fast.

Connected: AI Companion will be able to answer user questions and look up information from the web in real time.

Taking action: AI Companion will be able to detect, track, and complete actions across different workloads in Zoom Workplace to help users get more done.

For example, users can:

- Use prompt suggestions and generate answers from AI Companion via a convenient side panel across Zoom Workplace, including Zoom Meetings, Zoom Team Chat, Zoom Docs, Zoom Calendar, and Zoom Mail.

- Expand the context of information with data from across Zoom Workplace and, when connected, information from Microsoft Outlook, Gmail, Google Calendar, and uploaded files from Microsoft Office and Google Docs. AI Companion will remember previous conversations you’ve had within the side panel and interactions from across Zoom Workplace.

- Generate next steps from a meeting summary and AI Companion can automatically turn those next steps into Zoom Tasks to help keep teams aligned and on track to deliver projects on time. Zoom Tasks is planned to be available in December 2024.

- Summarise unread messages within a Zoom Team Chat channel. Within the new home tab, AI Companion will be able to provide users with a list of updates based on unread chats and emails.

AI Companion 2.0 will be available in the coming weeks at no additional cost with paid services in Zoom Workplace accounts.

Custom add-on for AI Companion

A new optional add-on that allows for a customised and personalised AI Companion experience for individual customers will allow customisation with company glossaries, offer enhanced search capabilities, and take action on the user’s behalf. With expanded data access to apps beyond Microsoft and Google email and calendar services and additional company data sources to expand its knowledge, the add-on will provide a new level of performance to the experience. Key components of the new add-on include:

Customised experience with AI Studio: Organisations can tailor the AI Companion experience with custom dictionaries, meeting summaries, and knowledge collections, in addition to helping improve response accuracy by connecting to company data sources.

Connected third-party apps: An option to connect third-party data sources that integrate with Zoom's AI capabilities will allow AI Companion to get answers and orchestrate actions across third-party apps like Atlassian (Jira & Confluence), Glean, Workday, Zendesk, ServiceNow, Box, Asana, Hubspot, and more.

Personalisation: With the custom AI Companion add-on, individuals can also grow their skills with personal coaching capabilities and save time and production costs with custom avatars for Zoom Clips. Users can avoid multiple takes by using a personalised, AI-generated avatar to create clips with a user-provided script.

Custom AI Companion add-on will be available for US$12 per user per month and is planned to launch in 1H25.

Zoom Workplace advancements

New Zoom Workplace innovations include an AI-first product, Zoom Tasks, which will use AI Companion to help detect, recommend, and complete tasks for a user based on conversations from across Zoom Workplace; Zoom Phone AI-first enhancements, including real-time queries, which will provide summaries of Zoom Phone calls as they happen and automated Zoom Phone voicemail greetings from the user's voiceprint that are tailored to the user’s calendar events to avoid manual voicemail greeting updates.

Zoom Workplace users will be able to have more productive meetings and collaborate more effectively with AI Companion producing meeting agendas and real-time meeting summaries. A library of pre-selected avatars in Zoom Clips can help them generate professional video content from text; while Zoom Docs will offer new organisation and permission options for finer control, new Data Table views and columns for collaboration on projects, APIs and workflow automation, plus new AI Companion skills to generate content tailored for writing scenarios and additional data sources.

These Zoom Workplace enhancements are included at no added cost with the paid services in Zoom Workplace accounts.

In-person experiences

Zoom further announced AI Companion for in-person meetings, which provides meeting summaries and action items via the Zoom Workplace app on a mobile device. For in-office meetings, AI Companion is expanding within Workspace Reservation to recommend what days employees should go into the office based on when their teammates are there, and recommend rooms based on location and size.

Employee engagement

New AI-first employee engagement solutions that help foster connection include AI Companion for Workvivo, which helps keep employees informed, engaged, and connected by creating content faster, and Workvivo Employee Insights, which helps measure employee engagement, happiness, and performance.

Zoom Customer Experience

Zoom introduced enhancements to self-service solutions and improved agent and management support features to help provide world-class customer experiences.

Zoom’s self-service chatbot, Zoom Virtual Agent, now includes multi-intent detection to handle more complex customer issues. It can process several problems within a single engagement and automatically update customer intents based on learnings from active trends or common queries. Zoom is also launching an AI virtual voice agent to bring Zoom Virtual Agent’s capabilities into self-service voice calls.

The new Auto Quality Management allows supervisors to gain comprehensive insights into agent performance, automatically scoring customer interactions.

New AI Expert Assist capabilities include dynamic agent guides—AI Expert Assist analyses the conversation context, notices which steps the agent has already taken, and then guides them to the relevant next step.

23 August 2024

Declining employee engagement in hybrid work models: Zoom

Zoom has released Navigating the Future of Work: Global Perspectives on Hybrid Models and Technology, a survey* which has found that the majority of organisations in the Asia-Pacific region (APAC) are embracing flexible working arrangements, with 84% of organisations adopting either a hybrid (58%) or remote (26%) working model. 

Launched at Zoom's EX Summit 2024 in Asia Pacific, the study found that productivity is now the top priority for organisations. Eighty-seven percent of leaders in APAC considered increasing productivity to be the biggest consideration when determining the best working style for their company, surpassing sentiment in North America (NA, 86%) and 81% in Western Europe. 

The study further found that employees feel most productive in hybrid settings, with 83% of employees in the region agreeing they get more work done in a hybrid/remote setting than in-office/onsite. Zoom noted that having the right technology in place to keep the workforce connected, regardless of workers’ physical locations is therefore critical. 

Respondents revealed that many APAC companies are still experimenting with the various types of hybrid models to find their best fit. Notably, scheduled hybrid (27%) and flextime hybrid (19%) have emerged as the most common workplace models in the region, with another 13% of organisations adopting other kinds of hybrid workplace models organised around roles, locations, and outcomes. In fact, 97% of APAC leaders say they have made their workplaces more flexible in the past two years. 

Source: Zoom infographic (PDF). The most common workplace model in APAC is 'scheduled hybrid', followed by flextime hybrid.
Source: Zoom infographic (PDF). The most common workplace model in APAC is 'scheduled hybrid', where specific days are spent at remote locations and other days at the office, followed by 'flextime hybrid', where the employee divides their time between remote working and the office on a more variable schedule.

On the downside, more needs to be done to engage employees. Six in 10 leaders in the region report a decline in employee engagement attributed to hybrid models. 

“Workplace flexibility is not only becoming increasingly commonplace in the APAC region, but more diverse in itself — ranging from flextime to location, role, and even rotation-based models,” noted Ricky Kapur, Head of Asia Pacific, Zoom. 

“Leaders today are faced with a new challenge of finding the best-fit hybrid model while keeping up with the evolving expectations of a multi-generational workforce and the impact of rapidly-advancing technologies like AI.” 

In order to prepare for the future of work, the study revealed that organisations need to improve their current tech stack. More than eight in 10 employees (81%) agree that the tools and technology their organisation currently uses for remote work needs improving, highest among the other regions surveyed (NA: 79%; Western Europe: 65%). 

Generative AI has already become a key tool to support employee productivity and overall experience in the hybrid era. Eighty-five percent of APAC leaders believe that generative AI has made their workforce more productive, and 69% of employees in the region strongly or slightly agree that “generative AI makes it easier to do my job. 

APAC organisations recorded the highest use of meeting transcripts/summarisation (53% in APAC, 40% in NA, and 38% in Western Europe), and chatbots (59% in APAC, 52% in NA, and 58% in Western Europ” 

However, significant barriers to generative AI adoption for employees in APAC still remain, as 70% believe that generative AI has a high learning curve. Over six in 10 (63%) are not yet comfortable with generative AI. More than half (55%) are concerned that generative AI will negatively impact their job/position. 

Moving forward, increased education on the benefits, use cases, and how they can mitigate risks must be done before teams can fully unlock the true value of AI for their workforce, Zoom said. 

“While our study shows that APAC leaders generally recognise the productivity benefits that adopting AI at work can bring to their teams, many are not utilising AI to their full potential. As organisations seek to reduce friction in the transition to hybrid ways of working, AI is a critical tool at their disposal to help employees collaborate better and feel more connected to each other. 

"Beyond direct productivity benefits, leaders should look toward exploring more AI use cases to engage, inform, and connect employees. This will be key to building and maintaining company culture amidst changing workplace dynamics,” added Kapur. 

Even as hybrid becomes the dominant work model, 77% of leaders in APAC say it is likely that their organisation will change its workplace model in the next two years. Globally, this figure sits at 75%. 

Ultimately, building a successful, future-ready workplace requires organisations to continuously adapt to employees’ feedback and evolving preferences. Having the right technology in place that can adapt and evolve with the organisation at the same time, including AI tools that are both scalable and right-fit, is also a key piece to the puzzle, Zoom observed.

*The Future of Work survey and the IT Leadership survey were global studies conducted by Reworked, a global community of employee experience, digital workplace, and talent management professionals, on behalf of Zoom. The companies surveyed more than 600 IT and C-suite leaders and nearly 1,900 knowledge workers across the globe including 604 in APAC, exploring their views on different workplace models, productivity levels across models, the impact of generative AI on work, and other topics related to the future of work. 

Markets in APAC included Australia, India, Japan, and Singapore. Data was collected online, all questions were required, and results were collected anonymously. Employer survey dates: April-May 2024; Respondents: 624. Employee survey dates: April-May 2024; Respondents: 1,870.

20 June 2024

Trend Micro launches world's first security solutions for AI PCs

Trend Micro will have consumer security solutions tailored to safeguard against emerging threats in the era of AI PCs by late 2024.

Carla Rodriguez, VP and GM of Client Software Ecosystem Enabling at Intel said: “We are pleased to collaborate with Trend Micro on AI solutions leveraging our next generation Intel Core Ultra processors (codename Lunar Lake). Specifically, Trend will be the first to utilise Lunar Lake’s 48 NPU TOPS on their email defence feature to run scans locally, increasing user privacy and security while lowering latency. 

"Intel enables a broad and open ecosystem and brings unmatched scale and channels for AI ISVs like Trend Micro. We look forward to driving their solutions to those seeking to adopt AI-capable PCs rooted in security.”

Trend’s ecosystem expanding to include Intel is a testament to its focus on innovation without boundaries. As Trend continues to focus on AI and other emerging technologies, collaboration with industry peers is critical, the company said.

Noted Kevin Simzer, COO at Trend: “We are not only leveraging AI for security, but also securing AI itself. The value of this AI era will ultimately depend on how secure it is, from the enterprise level to the individual consumer. Trend is addressing both, while many in the industry are not yet doing either.”

AI PCs powered by neural processing units (NPUs) allow consumers to run AI applications locally on their device rather than in the cloud, providing benefits from privacy to performance. As PC manufacturers rapidly bring new AI PCs to market, consumers will be presented with both new opportunities and new risks. Trend is committed to addressing these risks through its new capabilities which it showcased at Computex 2024:

AI application protection

According to Trend, traditional cybersecurity solutions for PCs are not enough when it comes to protecting consumer AI applications from malicious activity. Methods such as model tampering or knowledge base poisoning can result in an AI application being directed to put users at risk of losing sensitive personal information, or becoming a victim of misinformation. 

Trend’s AI application protection capability is designed to address this risk and is set to launch for device security products in 2024.

NPU-powered email security

Previously, email content had to be sent to the cloud for analysis due to computing power requirements. Trend can now run email scam protection locally on an AI PC. This offers a better user experience and removes data privacy friction from the process, Trend said. 

Trend expects to see a 100% increase in usage of this feature on AI PCs, which will be available as part of its device security solutions in 2024.

*ISVs are independent software vendors. NPU tops refers to tera operations per second produced by neural processing units.

1 March 2024

SEEK unveils AI-driven platform powering SEEK, Jobstreet and Jobsdb employment marketplaces in APAC

Source: SEEK. The SEEK, Jobstreet and Jobsdb employment marketplaces will operate under a single AI-powered platform. Hand on a mobile device scrolling through an app.a mobile
Source: SEEK. The SEEK, Jobstreet and Jobsdb employment marketplaces will operate under a single AI-powered platform.

SEEK has merged its Asia Pacific employment marketplaces SEEK, Jobstreet and Jobsdb. The three brands will operate under a single platform powered by SEEK’s AI technology, while retaining their individual brand presences.

SEEK’s unification of its employment marketplaces comes 10 years after it acquired Jobstreet and Jobsdb. “At SEEK, everything we do revolves around our customers. One unified platform means we can now offer our product to millions of people across Asia in an entirely new way, so that our customers can find jobs and talent more easily. 

"This puts us in a stronger position, more than ever before, to realise our ambition of helping 500 million people develop their careers with five million companies in the region,” said Peter Bithos, CEO, Asia, SEEK.

Jobstreet by SEEK’s latest Hiring, Compensation and Benefits 2024 Report has found that 83% of employers in Singapore reported difficulties in hiring skilled talent they need. Other research highlights included:

- Forty-five percent of employers surveyed expressed confidence in the job market in 1H24, but there was a decline to 32% for 2H24. 

- Nearly half (49%) of employers were keen on increasing their permanent headcount and around 33% of employers also plan on increasing their contract staff for 1H24. Reasons cited included business expansion (54%) and difficulty in recruiting suitable full-time staff (34%).

This indicates a growing need for employers to connect more effectively with talent across both Singapore and the Asia Pacific region (APAC), SEEK said. SEEK's consolidated platform offers a talent pool of over 40 million people across eight APAC markets, as well as 2.5 million employers. 

SEEK also shared Jobstreet data on remote working. “Work from home” has consistently been one of the top 12 keywords that talents search for in the past two years, the company said.

“In today’s employment landscape, there's a growing demand for specialised skillsets, like care economy skills or digital economy skills. In line with our goal of supporting both talent and hirers, we're excited to facilitate more tailored and better job matches to address the crux of the problem. Powered by SEEK’s cutting-edge AI, the ability to seamlessly match hirers and talents based on specific skills, job roles, and career aspirations is crucial in Singapore’s highly dynamic and evolving employment landscape,” said Chew Siew Mee, MD, Singapore, Jobstreet by SEEK.

The new platform deploys AI models to assess talent suitability and provide highly personalised recommendations by processing data from various sources, including resumes, job ad descriptions and the employer’s past behaviours. This allows employers to hire fast and right. Employers can also expedite the talent shortlist process by adding AI-recommended screening questions in their job ads.

Talent can now be better matched to jobs they are most qualified for based on their experience and skills with AI. SEEK's AI capabilities can also predict when a person is likely a strong candidate for a role by showing a top applicant badge.

27 February 2024

LinkedIn: Talent development crucial when work is reshaped by AI

With skills needed for a job changing by 68% by 2030 due to the impact of AI, 91% of companies in the Asia-Pacific region (APAC) say they plan to enhance their people’s skills and abilities this year. 

Last year, technology took centrestage – LinkedIn saw a 21x surge in global English-language job postings mentioning GPT or ChatGPT; this year, LinkedIn said companies are directing their attention towards talent development. Today, the top five skills that hiring managers in APAC consider the most important in the era of AI are a combination of both hard and soft skills – problem-solving abilities (35%), communications skills (27%), critical thinking (25%), AI skills (19%) and IT & web skills (17%).

Feon Ang, VP, LinkedIn Talent Solutions and MD, APAC said: “In the past year, the narrative was dominated by technological advancements, particularly the integration of AI into business workflows. The resulting surge in demand for AI expertise reflected the challenges many businesses faced in navigating this transformative shift and incorporating cutting-edge technologies into their operations. 

"However, we are now witnessing a pronounced shift towards skills – both technical and soft skills – to thrive in the era of AI. Investing in people’s growth is no longer a perk but a strategic imperative, considering that our workforce is the driving force behind companies’ success in an era shaped by both AI innovation and collaboration with AI.” 

Eighty-eight percent of employers have observed substantial changes in the skills and qualifications they prioritise in job candidates due to the pervasive impact of AI and automation in their industries. Companies are placing emphasis on candidates who possess not only AI expertise, but also soft skills and a capacity for learning.

According to LinkedIn’s latest Workplace Learning Report, 94% of learning and development (L&D) professionals in APAC believe that human skills are increasingly becoming the most competitive in our economy. In particular, ‘communication’ has topped LinkedIn’s most in-demand skills list for 2024 across Australia, China, India, Indonesia, Japan, Philippines and Singapore. LinkedIn said this is not surprising when AI tools free up time for professionals to excel in jobs only people can do, like build relationships and collaborate with others.

In addition, 40% of APAC hiring managers consider an individual's potential for growth and ability to learn as the most important factor when evaluating internal and external candidates.

Most of the companies in APAC (91%) are also focusing on preparing their employees for the future world of work by enhancing their skills and capabilities, believing that this will lead to increased confidence and job security. In fact, APAC HR professionals are offering online training programmes (44%) and internal learning and development sessions focused on generative AI (43%) to do so.

As companies increasingly invest in learning opportunities, the focus on creating a culture of learning has soared, becoming a top priority for L&D professionals in 2024 across all APAC markets. In fact, 92% of them in APAC say they can show business value by helping employees gain skills to move into different internal roles.

A recent survey of APAC leaders has revealed that internal mobility is becoming an increasingly important factor in attracting and retaining top talent within organisations. The survey found that 48% of APAC leaders identified providing career progression opportunities as their key priority this year.

Nearly four in 10 (37%) hiring managers see career growth opportunities as key to retaining top talent, along with competitive salary and benefits (39%). In addition, 49% of APAC employers believe that highlighting opportunities for career advancement and increasing internal mobility are the top two ways to attract talent. These findings suggest that organisations in the APAC region would do well to focus on internal mobility as a key strategy for attracting and retaining top talent in the years to come.

To assist companies in their pivot towards a skills-centric approach, LinkedIn has introduced tools such as Recruiter 2024, LinkedIn’s AI-assisted recruiting experience. Recruiter enables hirers to quickly access high-quality candidate recommendations by using natural language search prompts and data from millions of professionals and companies, ensuring they are able to shortlist talent based on skills they need. These features will ramp to all APAC customers in English-speaking markets from end February.

To empower companies to build the skills they need for the next decade of work, the company has launched AI-powered coaching in LinkedIn Learning – a chatbot experience that offers real-time advice and tailored content recommendations personalised for learners based on their job title, career goal, and skills they follow. 

This is currently available to APAC customers in English-speaking markets. The company has also been expanding its in-demand skill library, including AI courses. AI courses in particular have seen a 5X uptick in learners.

In early March, we will be launching new career development and internal mobility features within LinkedIn Learning to help guide employees to critical skills, develop skills that matter to grow, and connect to the best-fit opportunity at their organisation. This will be available in English, Hindi, Japanese, Indonesian and Malay, amongst others.

Ang said: "Business leaders recognise that they cannot rely on old talent playbooks in this new era of work that’s being reshaped by AI, and where skills needed for the same job will change by 68% by 2030. Every minute, LinkedIn helps seven people get hired and 140 hours of learning content is consumed. 

Pins and other symbols on a map. Concept art representing a journey generated by Blue Willow.
Concept art representing a journey generated by Blue Willow.

"Building on this, we’ve supercharged our hiring and learning solutions to help companies recruit and retain the best talent. Take the National Healthcare Group in Singapore, for example, which is on a journey to foster self-directed learning amongst their employees by nurturing a robust culture of continuous learning. They're looking to incorporate LinkedIn's AI-powered coaching into their learning and development programmes, empowering employees to take charge of their professional growth.”

Explore

View insights from LinkedIn’s Workplace Learning Report for Australia/New Zealand, India and Southeast Asia.

*LinkedIn’s research was conducted by Censuswide, among a sample of 4,323 hiring managers (middle management+) aged 18-77 in the UK, Ireland, France, Germany, Italy, Spain, the US, India, Australia, Singapore, Japan, Indonesia, China, Netherlands, Sweden, MENA, and Brazil. The data was collected between 15 December 2023 and 4 January 2024.