27 March 2017

Sending Singapore remittances to Indonesia is now more convenient with new Dash service

Source: Singtel. A wefie to celebrate the launch of Singtel Dash’s new mobile remittance service.
Source: Singtel. A wefie to celebrate the launch of Singtel Dash’s new mobile remittance service.

Singtel and Telkomsel have launched a real-time mobile remittance service to Indonesia at Festival RISING50. Offered by SingCash under the Singtel Dash brand, this service allows customers in Singapore to send money to PT Pos Indonesia’s 4,500 cash-out points* across the country via Weselpos Instan**. This is an enhancement to the current facility that lets customers send money to Indonesian bank accounts.



Source: Singtel. From left: HE Ngurah Swajaya, Ambassador of the Republic of Indonesia to Singapore; Yuen Kuan Moon, CEO, Consumer Singapore, Singtel; Pak Ririek Adriansyah, CEO, Telkomsel and Pak Gilarsi Wahju Setijono, President Director, PT POS Indonesia launch Singtel Dash’s new mobile remittance service at Festival RISING50.
Source: Singtel. From left: HE Ngurah Swajaya, Ambassador of the Republic of Indonesia to Singapore; Yuen Kuan Moon, CEO, Consumer Singapore, Singtel; Pak Ririek Adriansyah, CEO, Telkomsel and Pak Gilarsi Wahju Setijono, President Director, PT POS Indonesia launch Singtel Dash’s new mobile remittance service at Festival RISING50.

Source: Singtel. Part of the 4,000-strong crowd.
Source: Singtel. Part of the 4,000-strong crowd.

This marks the first time that Singtel and Telkomsel are collaborating on mobile money initiatives to drive innovation in both their markets. According to the Embassy of the Republic of Indonesia in Singapore, there are 200,000 Indonesians living and working in Singapore. Outward remittances from Singapore to Indonesia total more than US$409 million yearly***.

Yuen Kuan Moon, CEO, Consumer Singapore, Singtel, said, “Indonesia is one of our main remittance corridors and we are pleased to partner Telkomsel to offer convenient and secure mobile remittance cash pick-up service for our Indonesian friends. Singtel Dash will continue to enhance the mobile payments experience for our customers and enable their digital lifestyles. We are also excited to contribute to Singapore’s journey to a Smart Nation by developing the mobile payments ecosystem in Singapore.”

Ririek Adriansyah, CEO, Telkomsel, said, "Telkomsel's partnership in Singtel's remittance service is one effort to support our government in promoting financial inclusion for Indonesian people, especially the unbanked segment. Foreign remittance enables them to improve their quality of life as well as provide an opportunity to begin saving for the future. We believe every little effort to promote financial inclusion will also accelerate the growth of Indonesia’s economy."

In line with their commitment to work together on smart money initiatives, the two leading telcos also announced future plans to offer mobile remittance to Telkomsel’s TCash, offering a complete mobile wallet-to-mobile wallet experience. They also plan to expand the number of cash pickup points to GraPARI Telkomsel service centres, as well as PT Bank BRI branches in the second half of this year.

More than 4,000 Indonesians attended Festival RISING50 at the Embassy of the Republic of Indonesia in Singapore over the weekend. Presented by Singtel and Telkomsel, this is the first concert event of RISING50 celebrations held in commemoration of 50 years of bilateral relations between Singapore and Indonesia.

Popular Indonesian music artistes were specially invited to Singapore to take part in the festivities and entertain the Indonesian community. Pop band, Armada wowed the audience with songs such as Mau Dibawa Kemana and Pergi Pagi Pulang Pagi. Siti Badriah, one of Indonesia’s up-and-coming dangdut**** singers, got the crowd singing and dancing along with her hit songs such as Brondong Tua and Goyang Pumang. 

Singtel Dash is Singapore’s first all-in-one mobile payments solution that is available to everyone. It is the only mobile payments app that offers fast, secure and real-time mobile remittance services, supports in-store and online retail payments, as well as transit payments. Customers can enjoy paying with Singtel Dash for their taxi, bus and train rides, as well as at supermarkets, convenience stores and food courts. There are nearly 500,000 Singtel Dash customers today. Usage is growing; the volume of monthly transactions has doubled over the last six months. 

Interested?

To celebrate the launch of the service, Singtel Dash is offering remittance fee waivers until 31 March 2017 to customers who send money via Weselpos Instan.

*Kantor Pos (post office) branches operated by PT Pos Indonesia.

**Weselpos Instan is a remittance product of PT Pos Indonesia.

***Source: World Bank Bilateral Remittance Matrix 2015.

****Dangdut is a music genre for Indonesian folk and traditional popular music with roots in Hindustani, Malay, and Arabic music.