OCBC launches fingerprint-secured business banking mobile app

Source; OCBC. A finger is all that is needed to check business
account balances.

OCBC Bank has become the first Singapore bank to launch a business banking mobile app, the bank said. The OCBC Business Mobile Banking app, that uses biometric authentication, enables smartphone users to:

 View balances for business accounts, including current accounts and time deposits 

 Check the status of incoming and outgoing funds 

 View business debit card transactions. 

Business customers have indicated that they would like to perform the above three tasks while on the move, the bank shared, as they want to be in control of their company’s operating cashflow; have the assurance that payments are being made, and funds received; and get quick access to related information. Enquiries relating to the three tasks accounted for more than 15% of calls made to the Bank’s call centre for businesses, the OCBC Business Banking Commercial Service Centre, in 2015. 

The new app, featuring OCBC OneTouch which leverages Apple’s Touch ID technology, will allow Singapore-registered users of the Bank’s business Internet banking portal, Velocity@ocbc, to access their account balances and transactional activities using fingerprint recognition. OCBC estimates that over 120,000 customers will benefit from the app, which can be used anytime and anywhere, even overseas. 

Said Gregory Trotter, Head of Cash Management, Global Transaction Banking, OCBC Bank: “With banking information at their fingertips, this new OCBC app will empower business owners to make decisions on the go. 

"Our studies have shown a 30% increase in the number of calls from customers enquiring about their business account information in the last three years. The need to know their account balances and status of incoming and outgoing funds are clearly critical for business owners to effectively manage their day-to-day operations. Understanding this need, we developed this app to provide control, assurance and accessibility to our customers, which fits their business requirements as well.” 

Velocity@ocbc customer Fanny See, Chief Marketing Officer and co-founder of Detrack Systems said: “I like the simplicity and convenience that the new OCBC app offers. I can now check my company’s balances and the status of our payments and receipts – especially business debit card transactions – when I’m on the go. All it takes is the touch of a button and I’m on top of my company’s cashflow.” Detrack Systems developed a mobile app-based tracking system for logistics companies.

Interested?

OCBC OneTouch is available on Touch ID enabled Apple iPhones, such as the iPhone 5s and newer models that run on at least iOS 8 operating system (or later versions). To get started, customers need to download the OCBC Business Mobile Banking app from the Apple App Store. They will need to perform a one-time activation by keying in their Velocity@ocbc organisation ID, user ID and password, followed by a one-time password (OTP) sent via SMS or security token. Thereafter, within the app, customers need only to place their finger on the home button to view their account balances and transactional activities. 

The OCBC Business Mobile Banking app is also available for Android phone users on Google Play. Customers using Android phones will need to perform a two-factor authentication (2FA) using their security token or SMS-OTP to log in. 

Download the OCBC Business Mobile Banking app

Read the WorkSmart Asia blog post on Touch ID and OCBC's mobile banking and OCBC Securities apps

Hashtags: : #ocbcbank, #ocbcbusinessmobileapp, #ocbcbusinessbanking

Source; OCBC. A finger is all that is needed to check business account balances.

Fingerprint security available for new OCBC Securities app, Android OCBC app

Source: OCBC. The iOCBC TradeMobile 

app allows detailed technical analyses on 

stocks using common indicators.

OCBC Securities has launched the iOCBC TradeMobile app for iPhones. OCBC Securities customers with an online account are now able to view their stock portfolios, as well as market information on the stocks they hold, with the touch of a finger using Apple’s Touch ID technology. The OneTouch fingerprint authentication feature offers OCBC Bank and OCBC Securities customers greater convenience in accessing banking and brokerage information, without compromising the security of their accounts.

The iOCBC TradeMobile app features stock charting, a customisable home page and a dual language function that enables users to view content in English or Chinese. It was designed to provide a more intuitive user experience, helping customers access market information and perform trades seamlessly. 

The OneTouch fingerprint authentication feature has also been extended to more banking customers. It has been supported in the Android version of the OCBC Mobile Banking app since early April, making OCBC the first bank in Singapore to offer a banking app with a fingerprint authentication feature for smartphones running on the Android operating system. Customers who own selected Samsung phone models that are equipped with the recognition feature and run on the Android 4.4 KitKat operating system or newer now enjoy instant fingerprint access to their balances for all their banking accounts, credit cards and investments, as well as credit card details such as rewards, due dates and credit limits. 

The innovations further underscore the OCBC Group’s commitment to the digitalisation of financial services, to promote access and convenience for customers as well as optimise the user experience. Raymond Chee, Managing Director of OCBC Securities, said, “With the new iOCBC TradeMobile app, our customers now have detailed, real-time information about the markets and about their portfolios at their fingertips, which will undoubtedly help them make better investment decisions. In the past three years alone, the number of trades per month that our customers perform through our mobile app has almost doubled. This makes it all the more important for us to keep driving digital innovations to enhance our customers’ mobile experience.” 

Since its launch a year ago, the OCBC Mobile Banking app for iPhones has been accessed through the OneTouch feature about five million times. Yvonne Cheong, OCBC Bank’s Head of Internet and Mobile Banking, Singapore, said, “Our customers love the ease and speed of accessing their banking accounts on the go, be it to check their incoming salary credits or to track outgoing payments. Usage has grown rapidly by over five times since its launch. We are excited to extend the OCBC OneTouch service to Android phone users for the first time in Singapore, demonstrating our commitment to using smart digital innovation to make banking simpler and more accessible than ever for our customers.” 

Interested?

The new iOCBC TradeMobile app is now available for download for free on the Apple App Store. Customers using the iPhone 5s, 6, 6 Plus, 6s and 6s Plus models will be able to enjoy the OneTouch feature. OCBC Securities is working on a version of the new app for iPad and Android models, to be released later this year

The OCBC Mobile Banking Android app is available for download for free on the Google Play Store. Customers can enjoy the OneTouch function on the following Samsung Galaxy models running on the Android 4.4 KitKat

Hashtags: #ocbcbank, #ocbcsecurities, #iocbctrademobile, #ocbconetouch

Mashreq releases v4 of Snapp banking app

Source: Mashreq. From left: iPhone and Apple Watch displaying Snapp screens.

Mashreq, the UAE financial institution, has upgraded the mobile banking app Mashreq Snapp. Snapp v4 can now be accessed using the secure fingerprint login option for iPhone, and can also now sync with the Apple Watch. A new layout is designed for ease of use.

Aref Al Ramli, Head of Electronic Business & Innovation, Mashreq, said: “We took a bold step in animating the application which will provide best in class user experience. Snapp has never been just a standard banking app; the fingerprint access and sync with the Apple Watch are proof of Mashreq’s ability to break boundaries and deliver the best of today’s mobile world to customers. We understand that time is precious and convenience is what everyone seeks, therefore, we have updated our app to offer our customers the most innovated service solutions that can be integrated and accessed with just one touch.”

The authentication process by fingerprint enhances security and makes the login process easier and faster, Mashreq notes, while the sync function for the Apple Watch allows customers to get the latest updates on their account at a glance. Information that can appear on the smartwatch includes Mashreq Card offers, Salaam rewards, locations of the nearest Mashreq branches or ATMs and the latest Mashreq news.

“The fourth and newest version of Snapp boosts a stylish new appearance as well. Brighter, more contrasted colours will help users monitor their finances easily and accurately across accounts, as information becomes more visible to the user,” Al Ramli added.

Interested?

Download the app