APAC SMBs optimistic about recovery after COVID

- HP study says Asia-Pacific (APAC) small and medium-sized business (SMB) owners remain optimistic

- Bouncing back will require innovation in work processes, flexible work options and customised products and services

- Indonesia, India, Vietnam, Australia, and Thailand SMBs are the most confident of their ability to be innovative

HP Inc.’s latest study* on SMBs in Asia-Pacific, Survival to Revival, revealed that over 50% of SMB owners expect not just to survive but thrive following the pandemic, and feel that digital transformation will be a key part of this revival.

Some 60% of respondents see digital transformation as key with innovation in work processes, flexible work options and customised products and services identified as future strategies. However, cost-effective solutions are required given that cashflow remains top of mind and SMBs are unclear where to look, or even what suitable solutions are available. This is especially key where only four in 10 SMBs have a department or person responsible for innovation.

Specifically:

• Fifty-three percent of SMBs in Asia expect to thrive post-pandemic and 60% see digital transformation key to success

• SMB respondents in Indonesia, India, Vietnam, Australia, and Thailand are the most confident of their company’s ability to be innovative and see digital adoption as a key strategy

Indonesia sees the importance of digital to business success, with 74% of Indonesian respondents ranking it as 'essential' or 'very important' against regional average of 59% (India 75%; Vietnam 60%; Australia 58%; Thailand 75%)

• Japan, South Korea, and Singapore are more conservative about their predictions for the future, possibly based on the global nature of their economies. Japan sees the importance of digital to business success with 34% of Japanese respondents ranking it as 'essential' or 'very important' against regional average of 59%; (South Korea 43%; Singapore 50%)

That said, respondents also identified barriers to success. Forty-five percent cited global instability post-pandemic as a key concern due to the uncertainty and inability to plan for the future. Besides global instability, the top three barriers to success are cash flow (28%), the need for adequate marketing and recruitment.

“SMBs are the lifeblood of every economy in Asia but the pandemic has hit SMBs hard. As the engines of growth for Asia economies, it is critical for them to move past survival to revive their businesses,” said Ng Tian Chong, MD, Greater Asia at HP.

“This study provides us with the insights to provide practical help for SMBs so that they have access to an ecosystem of devices, tools and technology. With these resources, we want to help SMBs unlock innovation for customer and employee-centric experiences, as well as broadly upskill talent to rebound from the pandemic and prepare for the future.”

Source: HP. Infographic showing the Asian and Singapore figures for the Survival to Revival survey.

Completed in June 2020, the study surveyed SMBs across Australia, India, Indonesia, Japan, South Korea, Singapore, Thailand, and Vietnam and found:

• SMB owners understand that bouncing back post-pandemic will require them to lean on innovation in how they work, flexible work options and customisation of products and services. The top aspects to help them best bounce back are:

- Workstyle innovations (27%),

- Flexible work options (26%),

- Innovation in products and services (25%),

- Better use of digital tools available (23%) and

- Digitalising processes (19%).

• Companies most confident of bouncing back place high importance on digital adoption

Across the region, nearly 60% view digital adoption as very important or essential. Indonesian SMBs are particularly sensitive to this need, with a full 74% believing it is essential or very important, as are Thai SMBs, also at 65%.

• Growth projections have been significantly adjusted post-pandemic.

Across the region, 46% of SMBs were expecting growth prior to the pandemic but that figure has dropped to just 16%. India and Vietnam are the most confident about post-pandemic growth and Singapore, Japan and South Korea are least positive.

• Disruption to productivity is a common experience during COVID.

Only 6% of SMBs recorded higher levels of workplace productivity compared to the pre-COVID period while 43% recorded lower productivity.

• Skills is an issue.

The pandemic amplified the lack of digital-first mindsets and skills within existing SMBs that hamper growth, affecting nearly half (44%) of respondents.

SMBs are looking for the magic hire, preferring to hire people who can fulfil multiple duties to optimise productivity. In this context, hiring and recruitment is incredibly difficult as the SMB is trying to find someone with a broad range of skills from a narrow pool of candidates. This is particularly an issue in Japan, Thailand and Vietnam where recruitment is one of the top three barriers to success. The education, financial services and healthcare verticals also cite recruitment as one of the top three barriers to success.

• SMBs are unclear on where to look for assistance.

Financial institutions, especially, rank high (31%); 60% of SMBs consider government support to be insufficient and/or are unclear on what support is available; only 19% of respondents turn to IT companies for help.

Underpinning all of this is a need to identify digital talents who can help SMBs to transform the business. The majority of SMBs do not dedicate resources and/or invest in innovation as a discipline; it is more common to ask customers what they want, or simply mirror what the competition is offering.

Further:

- Only four in 10 have a team or individual responsible for developing new products and service.

- One in five work with external specialists or consultants to foster innovation.

- One in five SMBs have customised offerings, looked for new sales and supply-chain channels, or introduced new lines of business. 

Indonesia (59%) and Thailand (51%) stand out for having the highest percentage of SMBs dedicating resources to innovation. Unsurprisingly, SMBs in Indonesia and Thailand are also the most confident about business performance post-COVID.

Over half (54%) of SMBs see the pandemic as an opportunity to reformulate their business despite less bullish growth, with only 16% expecting growth post-COVID in 2021. To bounce back quickly from the pandemic, SMBs expect to increase usage of online meeting and digital tools and to migrate more processes to digital. Resources that can provide practical help on how to leverage digital technology to unlock innovation are a priority for rebounding from the pandemic most effectively, they said.

In response, HP is introducing integrated services-based print solutions, including an HP Roam for Business bundle, to make it easy to print on the go. Another solution for SMBs is the enhanced HP SecurePrint, a flexible, cloud-native solution that releases documents only to authorised users.

To support SMBs in adapting to new agile working environments, HP has introduced a suite of integrated services-based print solutions. HP is now offering a one-year license for HP Roam for Business with a compatible HP LaserJet Pro 400-series bought by 31 October 2020, making it easy to print on the go from a mobile device and to retrieve the job in a contactless manner at any HP Roam-enabled printer within the company network.

In addition, HP has enhanced HP SecurePrint, which now supports all network types, including traditional networks behind a firewall as well as serverless print environments, helping customers simplify IT infrastructures. To empower workers the HP Workpath ecosystem,which enables workers to connect to cloud-based platforms directly from the multifunction printers (MFP)**, has expanded rapidly since it launched in November 2019, with 100+ apps available on the platform and thousands of apps deployed.

To meet the demands of the SMB worker’s multitask, multiplace workday, HP PCs are designed to enable them to work anywhere. To ensure SMBs get ease of mind when working anywhere, HP is offering Sure Click Pro for free to all HP and non-HP Windows customers till September 30, 2020. HP Sure Click technology guards against malware, ransomware, and viruses embedded in email attachments or malicious websites.

HP is making it easy for SMBs to get their hands on the latest technology. Through initiatives like HP For Business in Thailand, HP has tailored a monthly subscription programme that includes powerful devices with trusted security and 24x7 technical support. The programme helps relieve financial pressures on entrepreneurs in the short term and takes care of their IT management needs.

Further, the HP LIFE programme offers free online self-paced training courses designed to help entrepreneurs and SMBs acquire new skills to grow their business, such as business communications, having a success mindset, social media marketing, and design thinking.

Explore:

Learn more about research highlights.

*The survey covered 1,600 SMBs which completed the survey between 26 May 2020 and 7 June 2020. The results comprise 200 interviews in Australia, India, Indonesia, Japan, South Korea, Singapore, Thailand, and Vietnam. Only an owner, partner, MD, CEO, COO, CFO, or a Director of a business with fewer than 200 employees qualified for the survey. 

Interviews were split evenly between micro business (<10 employees), small business (10-49 employees), and medium business (50-199 employees). 

Multiple industries were represented, including retail/wholesale, manufacturing, professional services, healthcare, education and financial services. 

**Multifunction printers do more than just printing. Typically they will also scan and copy documents.

Plantronics and HP collaborate to offer Microsoft Teams videoconferencing solution

Plantronics, a unified communications technology provider, has joined forces with HP, Inc. to address growing customer demand for a high-quality Microsoft Teams videoconferencing experience in larger conference rooms.

The new solution uses the HP Elite Slice for Meeting Rooms G2 Skype Room System - Audio Ready as the controller for the Microsoft Teams video and content sharing, the Polycom Trio 8500 for sound and the Polycom EagleEye IV USB camera for video capture.

The HP Elite Slice for Meeting Rooms G2 Skype Room System - Audio Ready helps simplify meetings with stress-free setup, an intuitive interface, and includes Windows 10 Enterprise which makes running Microsoft Teams meetings even easier.

"As customers migrate to Microsoft Teams, Plantronics and HP created a simple Microsoft Teams videoconferencing experience in larger conference rooms for employees to use and IT pros to deploy and manage," said Phil Sherburne, GM, Group Systems Business Group at Plantronics.

Once the call is started, the Polycom Trio 8500 takes the ordinary conference call experience to the next level using eight directional microphones and PolycomHD Voice technology to bring high-quality audio experiences to large conference rooms. The Polycom EagleEye IV USB camera is simple to install with plug and play USB capabilities, and offers 12x optical zoom and wide pan area capabilities to follow and focus on the speaker no matter the size of the meeting space.

"Businesses are constantly looking for ways to simplify the video conference experience," said Lorena Kubera, VP Commercial Product Management at HP.

"Pairing our versatile meeting room system, HP Elite Slice G2 Audio-Ready, with the simplicity of the Polycom Trio 8500 and the EagleEye IV USB camera for the Polycom-HP SRS Bundle creates a seamless way to improve productivity and collaboration through Microsoft Teams."

David Howell, GM, Device Partner Engineering at Microsoft said, "Microsoft Teams is the fastest growing business application in Microsoft's history, and we continue to look for new ways customers can take full advantage of this powerful tool for collaboration. Combining a native Microsoft Teams solution with a high-quality videoconferencing experience makes it easier to work together, whenever you need."

Details:

This new bundle is available immediately in Singapore, Hong Kong, Australia and New Zealand through Ingram Micro. The bundle will be available in Japan by mid-February through Synnex Corporation, and is expected to be available in other Asia Pacific (APAC) countries soon after.

Eko Nugroho works at street art exhibition digitally printed by HP

Source: HP Inc. Embroidery works from Indonesian artist Eko Nugroho, featuring his signature masked figures and detailed patterns in the style of Japanese woodcuts. 

HP Inc. is Innovation Sponsor for the Art from the Streets exhibition held at the ArtScience Museum in Singapore. HP produced nine murals of prominent artworks in the exhibition and will also leverage its digital printing technologies to extend the artwork of Indonesian artist Eko Nugroho, translating it in new and unexpected ways that highlight how street art can live anywhere and on anything.

Reflecting the essence of street art, HP aims to challenge and inspire artists and creatives to break boundaries and think beyond the traditional canvas. Nugroho's work will be presented as an urban art collection and will be featured on a range of nine items including notebooks, tote bags and t-shirts. At the exhibit, visitors can purchase these items by scanning a QR code to complete the online transaction. All proceeds will be donated to Art Outreach Singapore, a non-profit art education programme that offers free art appreciation lessons to primary and secondary school students.

“Art is an expression of creativity, and at HP, we believe that there should not be a limit to creative expression. We are proud to be a part of this exhibition, and we’re working with Eko to push the boundaries of the printed experience, to connect and tell a unique and personal story,” said Michael Boyle, VP, Graphics Solutions Business, HP Asia Pacific and Japan.

“Print continues to play an important role in an increasingly digital world. As we continue to tap into the potential of digital printing to build emotional connections with consumers through amazing experiences, we are committed to turn ideas into realities and inspire the community.”

Nugroho is an acclaimed member of the young generation of Indonesian contemporary artists. His works traverse between local traditions and global popular culture, citing the influence of traditional batik and embroidery while drawing inspiration from contemporary street art, graffiti and comics.

“As an artist, I am always looking for new ways to creatively express myself, and with HP, I can take my art to places I have never thought of before. As each of my art tells a story, I am excited that visitors who feel a connection with them or enjoy them visually can now bring back a physical memento,” said Nugroho. “I hope visitors will get a different perspective when they see my art in different formats, in addition to what they’ve experienced at the exhibition.”

Nine images of the murals showcased at the exhibit have been printed with the HP Latex 1500 and Latex 370 printers using water-based Latex inks. Additionally, Nugroho's artwork will be printed on merchandise using a range of HP Indigo digital presses that offers superior print quality, versatility and productivity. Proceeds from the sale of merchandise will go to Art Outreach Singapore.

Details:

The showcase is part of the Art from the Streets exhibition which opens on 13 January 2018 at ArtScience Museum in conjunction with Singapore Art Week. The exhibition ends on 3 June 2018.

HP's ElitePOS designed for retail 2.0

HP Inc. is reimagining the retail industry with a versatile all-in-one point-of-sale (POS) system, the HP ElitePOS. The company is transforming the in-store experience by enabling the right balance of technology to help increase sales while streamlining processes.

HP research has found that 69% of shoppers would be more likely to buy in-store if given access to digital self-help tools like interactive displays and kiosks¹, for example.

The HP ElitePOS.

“As retailers seek new ways to interact with customers and reinvent in-store experiences, technology must empower sales associates and engage customers in a way that feels like a natural extension of the brand,” said Daren Ng, Director of Mobility Solutions, Asia Pacific and Japan, HP Inc. “The new HP ElitePOS solution is built for versatility with a sleek and stunning design that can adapt to multiple retail and hospitality environments, while still offering the security, performance and long-term durability that our customers expect from HP.”

The ElitePOS features a modular design with modern lines, unlike the familiar large, boxy POS terminals commonly used in retail environments. Its design is also functional, supporting use cases beyond checkout: interactive signage, employee attendance, and self-service applications like a customer check-in and access to additional product offerings in the “endless aisle”.

For retailers who want a clean and clutter-free counter space, or who need greater versatility in the placement of their point-of-sale terminal, the display can be separated from the input/output (I/O) base for maximum placement versatility.

Accessories add further customisation options. An optional receipt printer that integrates into the column stand, and an optional magnetic stripe reader built into the display, create a cleaner counter space for retail environments. The optional barcode scanner and optional standalone printer offer a consistent design aesthetic across peripherals.

The ElitePOS is built to be retail-durable. It is MIL-STD tested², will handle minor spills by channelling liquid out the device, and provide efficient cooling with side venting for improved

reliability.

"Line-busting" - disrupting queues by serving people who are mid-queue - is easier with Windows 10, fast DDR4 memory, and 7th generation Intel Core products and services.

“As the retail and hospitality industries undergo a revolutionary shift, the point-of-service device will be a critical hub in delivering the in-store experience for customers,” said Leslie Hand, VP, Retail Insights, IDC.

“But with this rapid transformation in digital business also comes increased threats, in the form of targeted attacks and malware. Retail POS systems, including the new HP ElitePOS, must be able to balance the growing needs of the customer and the brand while also acting as a guardian of the sensitive information that passes through the device on a daily basis.”

With point-of-sale devices increasingly targeted by hackers, security continues to be top of mind for the retail industry. According to Verizon, 64% of breaches in the retail industry that contained data loss were caused by point-of-sale intrusions³. This has led HP to expand its security solutions to the ElitePOS with both hardware and integrated software security features, including:

• BIOS-level device security to provide protection in the event of a malware attack with HP Sure Start Gen³, a self-healing BIOS, and HP BIOSphere Gen³ firmware ecosystems.

• User authentication technology, including an optional fingerprint reader for secure login; Credential Guard⁴ for secure user authentication and password protection, and Device Guard⁵, which lets IT managers create rules to run only signed, trusted, and approved applications on the POS system to help protect against walk-up and low-level attacks through USB ports.

• Physical security of the device itself with an optional bolt-to-counter configuration, VESA mounting K-Lock features and external fingerprint reader for secure login through Windows Hello⁶.

1 2016 Reality of Retail Report, InReality.

2 MIL STD 810G testing is pending and is not intended to demonstrate fitness for US Department of Defense contract requirements or for military use. Test results are not a guarantee of future performance under these test conditions. Accidental damage requires an optional HP Accidental Damage Protection Care Pack.

3 2016 Verizon Data Breach Investigations Report (DBIR).

4 Requires Windows 10 Enterprise Edition.

5 Windows 10 Enterprise and Device Guard are only available for installation through HP Custom Integration Services to enterprise customers with a volume license to use Windows 10 Enterprise. Device Guard is not available with Windows 10 Pro.

6 Mounting hardware, lock cable and biometric fingerprint reader sold separately.

HP's LaserJet Enterprise 600 Series is more secure and versatile

Source: HP. The HP Color LaserJet Managed E87660 MFP.

HP Inc. has launched the HP LaserJet Enterprise 600 Series devices, which deliver security and enhanced productivity.

The 600 Series multifunction printers (MFPs) combine performance and energy efficiency with professional quality documents, while helping to protect the network from cyberattacks. The new devices also include HP JetIntelligence cartridge technology built around a breakthrough in toner chemistry for added print quality protection.

“HP is reinventing the printing experience for customers and service professionals with transformative technologies that leverage HP’s innovation in security, industrial design and real-world performance,” said Ng Tian-Chong, GM, Printing Systems, Asia Pacific and Japan, HP Inc. “From personal mono LaserJet printers up through HP’s largest and most full featured Enterprise Flow MFPs, our new 600 Series products complete the JetIntelligence portfolio with supplies that bring outstanding performance to businesses.”

The 600 Series is embedded with advanced security features designed to help reduce risk, thwart cyberattacks and improve compliance. These devices contain the ability to self-heal, automatically triggering a reboot in the event of an attack or anomaly. Additional features include built-in encryption to protect data stored on the hard drive, secure erase to remove sensitive information safely andcompletely , and the ability to disable ports and protocols to help prevent unauthorised access.

Customers can use a tablet-like user interface (UI) that is now available on the recently launched HP A3 LaserJets and on the new 600 Series LaserJet devices. The new UI features include a message centre, improved preview, additional customisation, centralised contacts and new apps designed to help streamline business processes. The UI firmware is upgradeable for investment protection and productivity.

Interested?

HP’s 600 Series MFPs include up to 17 models with 26 available bundles ranging delivering print speeds of 50 pages per minute (ppm) to 75 ppm for a letter sized printed page.

*Based on HP review of 2016 published security features of competitive in-class printers. Only HP offers a combination of security features that can monitor to detect and automatically stop an attack then self-validate software integrity in a reboot. 

**The 600 Series MFPs include all new JetIntelligence capabilities built in starting at the toner particle level, specially engineered to help customers save money and time while improving carbon footprints and energy efficiencies . For example, these devices can wake up out of sleep mode to full performance in as fast as nine seconds. 

HP Studios' The Wolf, Season 2 shows what hackers can do

Source: HP eDM. Christian Slater stars in The Wolf: The Hunt Continues.

The Wolf, Season 2, featuring Christian Slater, is now available from HP Studios. The film demonstrates a hacker’s opportunistic journey through the healthcare system to expose how endpoint devices such as printers are compromised and critical data is lost.

HP positions its printers and PCs as the world's most secure.

Interested?

Watch the film on YouTube or at HP's website

Read the TechTrade Asia blog post about HP's latest secure printers

HP's Office of the Future is jam-packed with innovation

HP has announced new innovations to help businesses start building their Office of the Future - a secure work environment that empowers an organisation’s employees for success by giving them the technology capabilities to be productive and creative effortlessly. The Office of the Future also gives employees the flexibility, mobility and security to choose how and where they want to work.

Today, over 70% of Asian employees work from more than one location¹. This is expected to increase with Millennials and Generation Z making up the majority of the workforce by 2020. Millennials and Gen Z employees expect more from the technology devices they use and place more value on unique work experiences such as flexible work arrangements. In CBRE Research’s survey of Asia-Pacific Millennials², over 60% indicated workplace flexibility and mobility as a big influencer in job selection.

“To motivate employees and attract new talent, businesses need to adapt to the new ways employees prefer to work as well as provide them the autonomy to take control of their work experiences,” said Vinay Awasthi, VP of Commercial Computing, HP Asia-Pacific & Japan. “Technology is a key enabler in building a smart and safe work environment. HP provides technology that is innovative, manageable, and secure for employees to engage more closely and fluidly but puts IT at ease.”

HP pairs stylish design with the latest security and collaboration features in its commercial devices to help businesses make gradual improvements to their workspaces and technology infrastructure. The new HP devices make collaboration, content creation, consumption and exchange of ideas, whether virtually or face-to-face, more efficient but still secure. These include:

Lionel Ch'ng, MD, HP Inc. Singapore.

• HP EliteBook x360 - the world’s thinnest business convertible³ takes the user seamlessly from work to personal life, from office to customer site. It combines powerful thin and light stylish design, collaboration capabilities, HP Elite-class enterprise security and durability, as well as the longest battery life in a convertible⁴ of up to 16 hours and 30 minutes⁵. It also includes the latest security innovations such as HP Sure Start Gen3⁶, the world’s only self-healing BIOS now with run-time memory protection.

• HP Pro x2 612 G2 – this versatile 2-in-1 detachable allows for agile work anywhere in verticals such as field services, government, healthcare, and retail with up to 11 hours battery life⁷. The device was built from the ground up for secure work environments and includes a built-in smart card reader, a removable SSD, and the HP Client Security Suite Gen3⁸. It features a removable back cover for easy serviceability.

• HP Z2 Mini Workstation – the world’s first mini workstation⁹ delivers server grade power but in a compact package 2.3” high and 90% smaller than a traditional business-class tower¹⁰. Twice as powerful as any commercial mini PC on the market today¹¹, it is able to handle CAD users’ demand for fast creation and increasingly complex projects to bring creative visions to life.

• HP mt43 Mobile Thin Client – Mobile cloud computing is easier and more convenient than ever with HP’s thinnest and lightest mobile thin client. The multiple security features, easy-to-use setup and deployment software, and quick access to shared data that employees require make management of this device a breeze for IT managers.

• EliteOne 800 G3 All-in-One (AiO) – the newly redesigned AiO is the first commercial AiO with dual-facing cameras¹², and non-glare touch screen¹³. With the designer looks for open floor plans and reception areas, it also allows desks to be clutter-free for conducive discussions.

• HP Elite x3 Mobile Scanning Solution - This extends the benefits of the HP Elite x3 3-in-1 mobile device beyond the mobile professional to mobilise vertical workflows for healthcare, field and retail workers. The integrated barcode scanner can be used to check prices, access inventory and customer relationship management (CRM) information on the go and then seamlessly transition to the back-office with the ability to dock and connect to a display, mouse, and keyboard for a full PC experience¹⁴.

• HP Elite Slice – An alternative to traditional desktop PC designs, this makes interactive meeting spaces a reality. The clean modular design has no messy cables, and a small footprint for ultimate configurability. The addition of the Collaboration Cover, Audio Module and Intel Unite software transforms the HP Elite Slice into a complete conferencing solution for meeting rooms.

To free IT from the burden of managing IT lifecycles to focus on innovation for the Office of the Future, HP offers the Device-as-a-Service programme which makes it simple for businesses to acquire, deploy, manage, and refresh their PC technologies. Customers pay one price per seat on a monthly basis over a three or four year period without any upfront costs. They also get customised services and support from HP, such as PC configuration and installation, onsite break-fix, data migration, proactive support, while having the ability to refresh to the latest HP technology for subsequent contract periods.

HP has enhanced its support services with Proactive Intelligence, part of HP’s suite of tools to optimise device manageability, maintain security and minimise downtime. Proactive Intelligence comprises proactive and predictive technical support including a consolidated dashboard. This dashboard provides analytical insight into the customer’s device inventory, location and condition to detect problems even before they occur.

1 Steelcase Global Report - Engagement & the Global Workplace 

2 CBRE Research, Asia Pacific Millennials: Shaping the Future of Real Estate Report 

3 Based on competitors as of December 1 2016 with >1 million units annually of convertible, non-detachables having a Windows Pro OS and 6th or 7th generation Intel vPro-enabled processors

4 Based on competitors as of December 1 2016 with >1 million units annually of convertible, non-detachables

5 Windows 10/MobileMark 2014 battery life will vary depending on various factors including product model, configuration, loaded applications, features, use, wireless functionality, and power management settings. The maximum capacity of the battery will naturally decrease with time and usage. See www.bapco.com for additional details

6 HP Sure Start Gen3 is available on HP Elite products equipped with Intel 7th generation (gen) processors

7 Windows 10/MobileMark 2014 battery life will vary depending on various factors including product model, configuration, loaded applications, features, use, wireless functionality, and power management settings. The maximum capacity of the battery will naturally decrease with time and usage. See www.bapco.com for additional details

8 HP Client Security Suite Gen3 helps keep your data out of reach and defends against theft, attacks and unauthorised users, with features like HP Multi-Factor Authenticate, HP Device Access Manager, HP SpareKey, and HP Password Manager. HP Client Security Suite requires Windows and Intel or AMD 7th Gen processors

9 Based on publicly available information of workstation competitors as of October 3, 2016 with volume of at least 1 million units annually and having < 3 litres volume, professional graphics, Intel Xeon quad core processor, independent software vendor (ISV) certified applications, error correcting code (ECC) memory.

10 Based on business-class towers with >1 million units annually as of October 3, 2016 with performance measured by processor clock speed and ViewPerf12 rating, having 4th or 6th Gen Intel processors or AMD Pro processors, integrated VESA mount, VGA, six USB Ports, Windows Pro OS and Trusted Platform Module (TPM)

11 Based on Ultra Small Desktop category of vendors shipping >1 million units annually as of October 3, 2016 based on watts, with 4th or 6th Gen Intel processors or AMD Pro processors, integrated VESA mount, VGA, six USB Ports, Windows Pro OS and TPM

12 Based on All in One PCs of vendors with >1 million unit annual PC sales with Windows Pro OS and dual facing cameras as of January 11, 2017

13 Based on All in One PCs of vendors with >1 million unit annual PC sales with Windows Pro OS and non-glare touchscreen as of January 11, 2017 

14 All peripherals sold separately

HP rolls out the world's thinnest laptop

All Spectre accessories have been engineered for a premium feel.

 CNC machined aluminum chassis as thin as an AAA-battery, at 10.4 mm
 Intel Core i5 and i7 processors² deliver superior performance
 Full HD 13.3” diagonal edge-to-edge display with Bang & Olufsen sound

HP has introduced what it says is the world’s thinnest laptop¹, reimagining every element to ensure the best user experience coupled with maximum performance. The result is the HP Spectre, a premium notebook PC that does not force users to compromise on style, function or performance with features such as:

 A carbon fibre bottom that is both durable and lightweight, helping to keep the total weight of the notebook at 1.11kg ³.
 High gloss copper accents reflect a hand-polished, jewelry-like finish. A hidden piston hinge creates the illusion of a hinge-less design.
 A hybrid battery split into two thinner pieces delivers the same wattage as a single battery for up to nine and half hours of battery life⁴.
 A full HD IPS ⁵ edge-to-edge display featuring Corning Gorilla glass.
 Sixth generation Intel Core i5 and i7 processors² and a fast PCIe SSD with storage up to 512 GB⁶ with up to 8 GB of memory for maximum performance.
 The Intel hyperbaric cooling system keeps the machine running cool.
 Stereo speakers by Bang & Olufsen with HP Audio Boost technology.
 Three USB Type-C connectors, including two which support Thunderbolt.

 “The HP Spectre is the thinnest notebook in the world, and unlike the majority of other super thin PCs on the market, this laptop doesn’t compromise power or features,” said Lionel Chng, Managing Director, HP Inc. Singapore. “A beautiful Full HD edge-to-edge display, Intel Core i processors coupled with Bang & Olufsen sound and a sexy and thin design, HP amazing engineers set a new standard with the all new Spectre.”

 Interested? ⁹

The 13.3” diagonal HP Spectre is available in Singapore from June with a starting price at S$2,299.

1 Based on HP's internal analysis as of 2/10/16 of vendors shipping >1 million units worldwide annually with clamshell design, Windows or OSX, priced >US$400, measured at z-height.

2 Multi-Core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Intel’s numbering is not a measurement of higher performance.

3 Weight will vary by configuration.

4 Windows 10/ MM14 battery life will vary depending on various factors including product model, configuration, loaded applications, features, use, wireless functionality, and power management settings. The maximum capacity of the battery will naturally decrease with time and usage. See www.bapco.com for additional details.

5 Full high-definition (FHD) content required to view FHD images.

6 For storage drives, GB = 1 billion bytes. TB = 1 trillion bytes. Actual formatted capacity is less. Up to 35GB of hard drive is reserved for system recovery software.

7 Some features including Windows Hello and Continuum require more advanced hardware. See www.hp.com/go/windows10upgrade and www.windows.com/windows10upgrade. Apps sold separately.

8 Features may require software or other third party applications to provide the described functionality. Some or all of the features may be unavailable or under development in your market. See http://www.intel.com/realsense for more information.

9 Estimated street prices. Actual prices may vary.  

posted from Bloggeroid

HP Inc. empowers 'One Life' with breakthrough computing solutions and designs

HP has unveiled its latest computing innovations to transform the mobile computing experience. The new lineup addresses customers’ needs for devices that take them through 'One Life', what HP calls the seamless convergence of work and life. Workplaces are no longer confined spaces but anywhere with an Internet connection, and workstyles involve more collaboration than ever before, the company observes.

“Millennials want the device they use to be stylish and stunning, and which gives them the freedom to create and express their aspirations. If they use the device for work, they also want to be sure that it is secure enough and lets them collaborate effortlessly,” said Lionel Chng, Managing Director, HP Inc. Singapore. “At HP, we are constantly pushing the envelope in design, productivity, security and entertainment to build innovative products for ‘One Life’, so our customers get an enhanced computing experience whether for work or play.”

The new products include: 

 HP Spectre - Crafted in a high gloss copper-accented CNC* machined aluminum chassis, the HP Spectre is also the world’s thinnest laptop¹ – as thin as an AAA battery – but with full performance and up to nine-and-a-half hours of battery life. 

 HP EliteBook Folio - commercial-grade performance in a premium consumer notebook design. The thinnest and lightest business-class notebook HP has ever created, at only 12.4 mm and under 1 kg, the EliteBook Folio does not compromise on business-critical robustness, security and manageability. 

The Windows 10-based Elite x3 is smartphone sized but delivers desktop productivity when connected to a separate display.

 HP Elite x3 - the first built-for-business mobile device running Windows 10 that revolutionises the mobile computing experience. The HP Elite x3 bridges phablet, laptop and desktop use cases from a single computing device.

Rounding up HP’s new premium PC portfolio are:  

 The thinnest 14” business-class notebook² - the HP EliteBook 1040 G3 – and the new HP EliteBook 800 G3 series – the next generation of HP’s best-selling business-class notebooks. 

 The HP EliteBook 1030 - Sitting right between the EliteBook Folio and EliteBook 1040 in HP’s premium business-class portfolio, the device is designed for users who require the versatility and mobility of a smaller notebook but would like a larger screen.

1 Based on HP's internal analysis as of 2/10/16 of vendors shipping >1 million units worldwide annually with clamshell design, Windows or OSX, measured at z-height. 

2 Based on HP’s internal analysis of 14” business class notebooks as of January 4, 2016 with >1 million unit annual sales having preinstalled encryption, authentication, malware protection and BIOS-level protection, passing MIL-STD 810G tests with optional docking incorporating power delivery. 

*CNC stands for computer numerical control and refers to machines for manufacturing which are controlled by computers.

HP refreshes Pavilion capabilities

 The HP Pavilion x360 is offered in two colours with a new digital thread design on the keyboard deck
 The HP Pavilion features discrete graphics, two new colours, and the iconic digital thread design.

Source: HP. The HP Pavilion 14" laptop in Modern Gold.

HP has unveiled a new Pavilion PC portfolio featuring new convertibles and notebooks with sleek designs and more power. Targeted at millennials among other audience segments, the new portfolio lets customers reflect their sense of style at a price that delivers value.

“Some customers want thin and light PCs for on the go while other customers want power and performance to create and store,” said Lionel Chng, Managing Director, HP Inc. Singapore. “HP’s redesigned Pavilion PCs offer affordability and a variety of options for customers to get the functionality they need in a PC packed with style and personality.”

The new HP Pavilion PCs are some of the lightest mainstream laptops in the market. They feature updated designs with more colour options. Audio custom-tuned by experts at B&O PLAY and vibrant displays, including Full HD¹ IPS options, provide an immersive computing experience. The new lineup also features the latest Intel processors and graphics.

To meet customers’ increased desire for more mobile solutions, the HP Pavilion convertible and notebook PCs are thinner and lighter than the previous generation. They feature Prismatic Lithium ion battery cells to maintain long battery life and offers HP Fast Charge², which can charge the PC up to 90% in 90 minutes when powered off.

On-the-go entertainment

For 2016, HP redesigned the HP Pavilion x360s to be sleek with audio custom-tuned by experts at B&O PLAY. The 13.3” diagonal HP Pavilion x360 is thinner and lighter compared to the previous generation with starting weight at 1.58 kg³ and profile of 19.8mm in height. This year’s models feature a new digital thread pattern on the keyboard deck in a pearl shade.

The 13.3” Pavilion x360 is available in Natural Silver and Modern Gold. Other features include:

• Up to nine hours and 15 minutes of battery life⁴ depending on model.
• HD¹ or option for Full HD (FHD)¹ IPS displays on the 13.3” diagonal models.
• Up to 16GB of memory and hard drive storage up to 1TB⁵, depending on model.
• 6th Generation Intel Core i7 processors⁶ subject to model.
• A full-size keyboard now offering optional backlit keyboard and 1.5mm key travel for a comfortable typing experience.

Style and power

The new portfolio of Pavilion notebooks include 14” and 15.6” diagonal Pavilion notebooks that are 11% to 22% thinner and lighter with a smaller footprint compared to the previous generation. The starting weight is 1.5 kg³ and 1.93 kg³ with thin profiles at 19.5mm and 22.5mm, for the 14” and 15.6” diagonal versions respectively. The new designs are offered in a variety of colour options including Natural Silver and Modern Gold with the new threaded design element on the keyboard and speakers.

Other features include:
• Up to 6th Generation Intel Core i7 processor⁶ options with optional NVIDIA GeForce 940MX or NVIDIA GeForce GTX 950M or NVIDIA GeForce GTX 960M graphics.
• Up to 16GB of memory and up to 512GB SSD⁵ or up to 2TB⁵ for single storage options or dual storage options with up to 2TB⁵ HDD and 128GB SSD⁵ on select models.
• Optical disk drive for select Pavilion models.
• Edge-to-edge HD¹ or FHD¹ IPS displays with optional touch for a more interactive experience on the PC depending on model.

Interested?⁷

 The 13.3” diagonal HP Pavilion x360 is expected to be available in Singapore from June with a starting price at S$1,199.
 The 14” diagonal HP Pavilion is expected to be available in Singapore from June with a starting price at S$1,299.
 The 15.6” diagonal HP Pavilion is expected to be available in Singapore from June with a starting price at S$1,299.

1 High-definition (HD) content required to view HD images; full high-definition (FHD) content required to view FHD images.
2 Recharges your battery up to 90% within 90 minutes when the system is off (using the “shut down” command). Recommended for use with the HP adapter provided with the notebook, not recommended with a smaller capacity battery charger. After charging has reached 90% capacity, charging speed will return to normal speed.
3 Weight will vary by configuration.
4 Windows 10/ MM14 battery life will vary depending on various factors including product model, configuration, loaded applications, features, use, wireless functionality, and power management settings. The maximum capacity of the battery will naturally decrease with time and usage. See www.bapco.com for additional details.
5 For storage drives, GB = 1 billion bytes. TB = 1 trillion bytes. Actual formatted capacity is less. Up to 35GB of hard drive is reserved for system recovery software.
6 Multi-Core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Intel’s numbering is not a measurement of higher performance.
7 Estimated street prices. Actual prices may vary.

HP announces Elite x2 2 in 1

Source: HP Inc.

HP today announced the HP Elite x2 – a 2-in-1 tablet that offers the productivity of a full notebook with the convenience of a tablet. The new device blurs the lines between phablets and laptops with an optional LTE modem.

“We designed the HP Elite x2 to be thin, light and powerful in a way that captures the simplicity and elegance users will love while also delivering the durability, serviceability, security and manageability IT departments need to enable true mobile productivity,” said Serena Yong, Managing Director, HP Singapore.

Targeted at the mobile professional, the Elite x2 is crafted from milled CNC aluminum with a focus on aesthetics. At 8.1 mm thin¹, the tablet weighs under 840g² and has a built-in kickstand with 150 degrees of adjustability, allowing a user to set the device upright for viewing and keyboard typing or laying it back for on-screen typing. The device’s 12" diagonal anti-glare HD display has a 3:2 aspect ratio and automatically adjusts to different lighting conditions.

Performance is paramount for mobile professionals, and the Elite x2 caters to the requirements with a long battery life³, Windows 10 and a 6th generation Intel Core M vPro processor. The processors are optimised for high performance with power efficiency⁴ and solid state disk (SSD) technology, enabling a fanless, virtually silent computing experience with no moving parts. Premium audio tuned by Bang & Olufsen and HP noise reduction software ensure conference call attendees can hear and be heard.

As with the rest of HP’s Elite lineup, the Elite x2 is designed to pass MIL-STD testing⁵. The device also features added durability with a Corning Gorilla Glass 4 screen and two grades of aluminum alloy to ensure the right balance between strength and weight. The device also incorporates an optional, built-in 4G LTE modem offering the convenience of connectivity virtually anywhere without the need for tethering⁶. The Qualcomm Snapdragon X5 LTE modem supports all major 3G/4G networks.

To enable flexible content creation on the go, the Elite x2 includes the HP Active Pen with App Launch as a standard feature. Based on WACOM technology, the pen has integrated pressure sensors to help control the width of lines when writing or drawing onscreen. The pen also includes App Launch, a programmable Bluetooth application launch button to quickly launch OneNote or any other pre-specified Windows application.

The Elite x2 provides a choice of two optional, enterprise-class, full-sized, backlit keyboards for easy content creation⁷. Both keyboards are leveraged from the HP EliteBook Folio 1020 and layered in a stiff aluminum base to create torsional rigidity and stability that rivals a traditional laptop form factor. The HP Advanced Keyboard features an NFC sensor in the touchpad and a built-in smart card reader for security. If the HP Advanced Keyboard is disconnected, the Elite x2 will automatically log off the domain to keep information secure⁸. The HP Travel Keyboard offers users a thinner keyboard solution, adding 395g in weight while delivering a full 1.5mm keyboard travel and a clickpad.

The Elite x2 is designed with the ports commercial users need by including both Thunderbolt 3 and USB-A ports. The Elite x2 includes three optional wired and wireless docking solutions. The Thunderbolt 3 port on the Elite x2 easily docks to the HP Elite USB-C Docking Station for dual 2K displays or the HP Elite Thunderbolt 65W Dock for dual 4K displays. The Elite X2 can also dock to the HP Advanced Wireless Docking Station through WiGig technology, which enables fast wireless connectivity to the network, displays and devices⁹. A power pass-through feature in the USB-C port on the device allows users to stay charged for a full work day, while also recharging their accessories.

The Elite x2 is the first tablet designed with the unique combination of BIOS-level security with integrated HP Sure Start, manageability featuring HP Touchpoint Manager¹⁰ and an optional Intel Core M vPro processor¹¹. The Elite x2 comes with a host of built-in (not bolted on) security capabilities, including HP Sure Start with Dynamic Protection, HP Client Security, TPM, and an optional fingerprint reader or smart card reader. With the optional Intel Core M vPro processor, IT can power on and remotely manage the Elite x2 over both wired and wireless networks¹².

Interested?

The HP Elite x2 1012 is expected to start shipping in Singapore in early January at a starting price of S$1,399¹³. To make it easy to integrate the Elite x2 into an existing infrastructure, HP offers a range of services and 24x7 support across 180 countries and 230,000 channel partners, including the ability to buy the device from a global SKU. Large customers get the convenience of ordering off one single global SKU code instead of worrying about managing country specific SKUs and part numbers. In addition, hardware and service components are orderable in every country worldwide. 

1 Tablet only without keyboard. 
2 Weight will vary by configuration. 
3 Windows 10 MM14 battery life will vary depending on various factors including product model, configuration, loaded applications, features, use, wireless functionality, and power management settings. The maximum capacity of the battery will naturally decrease with time and usage. See www.bapco.com for additional details. 
4 Multicore is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Intel’s numbering is not a measurement of higher performance. 
5 MIL STD 810G testing is pending and is not intended to demonstrate fitness for US Department of Defense contract requirements or for military use. MIL STD and HP Total Test Process test results are not a guarantee of future performance under these test conditions. Damage under these test conditions or any accidental damage requires an optional HP Accidental Damage Protection Care Pack. 
6 WWAN module is optional, must be configured at the factory and requires separately purchased service contract. Check with service provider for coverage and availability in your area. Connection speeds will vary due to location, environment, network conditions, and other factors. 4G LTE not available on all products, in all regions.
7 Optional features sold separately or as add on features. 
8 Depending on domain policy setup 
9 The WiGig-compatible notebook or tablet must be positioned within 1.2 m and without obstruction in the line of sight of the wireless dock. HP Advanced Wireless Docking is compatible with the HP Elite x2 1012 G1 with an optional installed Intel Tri Band Wireless AC with WiGig Combo card available at the time of purchase. 
10 HP Touchpoint Manager requires purchase of a subscription and supports Android, iOS and Windows 7 or higher operating systems and PCs, notebooks, tablets and smartphones from various manufacturers. Not available in all countries see www.hp.com/touchpoint for availability information. 
11 Serviceable by HP Support, HP Certified Technicians, HP Authorized Service Providers or participants in the HP Self-Maintainer Program. See hp.com/partners/SMprogram for more details. 12 Some vPro functionality, such as Intel Active management technology and Intel Virtualization technology, requires additional 3rd party software in order to run. Microsoft Windows required. 
13 Estimated street prices. Actual prices may vary.

HP's Pro Series work well for SMBs

HP has announced a new Pro Series of desktops, notebooks and an all-in-one (AiO) PC. Designed for businesses of all sizes, these offerings are ideal for small- and medium-sized businesses (SMBs).

“Customers have shared with us their challenges around making important technology decisions with limited budgets and IT resources that impact the security and productivity of their business,” said Serena Yong, Managing Director, HP Singapore. “HP BusinessNow offers customers support and faster access to commercial-grade solutions like the new HP Pro Series of PCs, providing them with the business-ready capabilities they need at a price point they can afford.”

HP’s Pro Series of desktops, notebooks and an AiO provide SMBs with affordable, enterprise-level technology packaged in new consumer-inspired designs. These devices have undergone HP’s Total Test processing, including more than 120,000 hours of testing¹ to help ensure the design can hold up to the rigors of work and home use. HP BIOSphere² offers BIOS-level protection of device firmware during system start up and BIOS updates, and HP Client Security³ provides multi-factor authentication and hard drive encryption to keep sensitive data secure. HP Touchpoint Manager⁴, an IT cloud-based management tool adds manageability, and all devices are available with Windows 10⁵ for an additional layer of security.

The HP ProBook 400 G3 series of notebooks cater to a more mobile workstyle, with a new thin, light and durable design in 13”, 14” and 15” diagonal sizes and built-in security features like the HP BIOSphere, Trusted Platform Module (TPM)⁶ and an optional fingerprint reader. The HP ProBook 440 G3 is now up to 17% thinner and 12% lighter than the previous generation. The ProBook 400 series features 6th Generation Intel Core processors or the latest AMD 6th Generation A-series APU⁷, a soft touch Gravity Black cover, aluminum reinforced keyboard deck, and the spill-resistant HP Premium Keyboard. The notebooks offer a wide choice of configurable options to enrich the experience, including an optional FHD display⁸, touch and long life batteries⁹.

Source: HP Inc.

Both the HP ProOne 400 G2 AiO and the HP ProDesk 400 series use 6th Generation Intel Core processors for power and performance. The new HP ProOne 400 G2 AiO offers a space-saving, stylish design featuring HP’s first coloured back covers for commercial AiOs¹⁰, built-in cable management, and new deployment options such as an articulating reclining stand which can go completely flat, so users can choose the best angle. Collaboration is optimised with HP Noise Reduction Software, an integrated 1MP HD Webcam¹¹ and an optional edge-to-edge 10-point capacitive touch panel.

Source: HP Inc. A HP
ProDesk unit.

The ProDesk 400 series comes in a wide range of sizes, including a desktop mini, small form factor or micro tower options. The HP ProDesk 400 G2 Desktop Mini offers a complete ecosystem to mount, physically secure and deploy the device. The desktop can fit under a desk or behind a monitor where space is a major constraint and includes a new standard serial port, VGA and DisplayPort as well as DDR4 RAM for added productivity and functionality.

The HP ProDesk 400 G3 Small Form Factor is now 40% smaller in size compared to the previous generation. It fits in smaller workspaces but has the same processing power as a ProDesk 400 G2 Microtower. The HP ProDesk 400 G3 Microtower platform offers HP’s highest performing, expandable and best value desktop solution for SMBs.

HP has also introduced a programme called HP BusinessNow designed to help SMBs grow their businesses with access to customer support and expert advice from HP and its partner network. This programme provides web, phone, and face-to-face consultation to help SMBs select the solutions best suited for their business needs.

Through an online portal, SMBs can use the multi-language Product Selector Tool to get suggestions on the most suitable technologies based on budget and specific needs. Later this year, they can also connect with virtual agents¹² to get advice on recommended solutions. Selected channel partners are also listed on the portal to provide personal assistance.

Interested?¹³

 The HP ProBook 400 series is expected to be available in Singapore late November, starting at S$1,299.

 The HP ProDesk 400 series is expected to be available in Singapore starting at S$899.

• The HP ProDesk 400 Microtower is expected to be available from November.
• The HP ProDesk 400 Small Form Factor is expected to be available from January 2016.
• Availability for the HP ProDesk 400 Desktop Mini will be announced at a later date.

 The HP ProOne 400 AiO is expected to be available in Singapore from November, starting at S$1,199.

1 Total Test process testing is not a guarantee of future performance under these test conditions.

2 HP BIOSphere features may vary depending on the PC platform and configuration.

3 HP Client Security requires Windows.

4 HP Touchpoint Manager requires purchase of a subscription and supports Android, iOS and Windows 7 or higher operating systems and PCs, notebooks, tablets and smartphones from various manufacturers. Not available in all countries; see www.hp.com/touchpoint for availability information.

5 Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com.

6 Firmware TPM is version 2.0. Hardware TPM is v1.2, which is a subset of the TPM 2.0 specification version v0.89 as implemented by Intel Platform Trust Technology.

7 The AMD 6th generation A-series APU is available in the 15.6” HP ProBook 455 G3 only.

8 Full High definition (HD) content is required to view quad high-definition images.

9 Optional features sold separately or as add on features.

10 HP ProOne 400 G2 AiO with cardinal red and dragonfly blue back covers are expected to be available in select geographies in December.

11 Internet access required.

12 Specific availability varies by country.

13 Estimated prices. Actual prices may vary.